1916 Retail jobs in Bukit Batok

Paradox Singapore is seeking a Assistant Outlet Manager to assist Section Head in the outlet operations to ensure the achievement of established food and beverage quality; guest service quality standards; departmental revenue and profit goals.

What you'll be doing

• To ensure compliance with standard of service, operating procedures, and health/ safety regulations

• Assist Section Head in implementing business plans.

• Involved in staff control and handling people issues.

• Perform store-level support functions including customer service, maintenance, repair, cleaning, re- stocking scheduling, day-to-day operations, cashiering, loss prevention and back-office support.

• Conduct daily shift meetings with the team.

• Make sure all customer requests and queries are responded to promptly and effectively while assisting on the floor during peak periods each day.

• Assist Section Head to ensure that the minimum level of labour is used to perform the required level of service without adversely impacting service standards.

• Plan staff roster based on outlet’s operational requirements.

• Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel.

• Actively seek verbal feedback from customers and team on food quality, service and provide feedback to culinary team.

• Investigate and resolve guest complaints or concerns in accordance with standard procedures. Provide feedback to the Section Head.

• Agree on and implement actions to make improvements to customer service.

• Ensure safe cash handling procedures are followed by the team.

• Develop a relationship with all guests to build repeated clientele internally and externally.

• Ensure compliance with corporate and hotel operational policies, guidelines, and procedure.

• Participate in meetings on financial, operational, and service.

• Monitor volume of business and related labor requirement forecast and control.

• Ensure the front and back areas meet standard for cleanliness, proper set up, sufficient supplies and equipment (HACCP)

• Ensure colleagues are effective and well trained and deviation from service procedure is corrected through on the job training.

• Ensure that established control procedures, liquors’ law and regulations are followed.

• To perform any other duties that may be assigned by the Management.

What we're looking for

• Minimum 3-4 years of relevant experience.

• Knowledge of various computer software programs (MS Office, restaurant management software, POS, etc.)

• Well-informed with regards to the fast-moving trends of Food & Beverage

• Strong leadership, people management and training skills.

• Customer service-oriented with in-depth knowledge of basic business management processes.

• Excellent interpersonal, conflict management and service recovery skills

• Ability to work under pressure in a fast-paced environment.

Apply now for this exciting Assistant Outlet Manager opportunity at Paradox Singapore!

Job Description:
- At all times, to keep the store organized, clean, and attractive to customers.
- To oversee the store sales team and other staff members. This includes supervising employees, delegating tasks, evaluating employee performance, managing staff problems, and designing work schedules.
- Oversee the clinic’s inventory by maintaining stock and purchasing new supplies as needed
- To greet incoming customers, answer phone calls, and address customer complaints. When customers are ready to check out, assistant outlet managers supervise the cashier to complete sales and collect payments.
- To achieve assigned target and goals set by company.
- Ensure cohesive and harmonious working environment at all level in order to achieve Staff Retention rate

JOB REQUIREMENTS:
- At least 1 year proven experience in managing a clinic/beauty salon or similar role
- Knowledge of the best practices for running a clinic
- Ability to handle customers' requests and complaints with grace
- Sales oriented and customer focus
- Professionalism, independent and initiative with strong self-motivation
- Excellent written and verbal communication skills in both English & Mandarin
- Positive thinking and attitude
- Ability to establish effective policies and procedures, and maintain high service delivery standards

Why join us?
We provide:-
salary + commission
annual leave
medical insurance

Refresh Group has become a leading healthcare provider in Singapore. The Group was founded out of an unwavering mission to provide excellence and professional care. Over the years, the Refresh Group has expanded its offerings beyond its flagship Refresh Bodyworks store, which launched in 2005 with an initial focus on foot reflexology and body massage, and has since diversified its offerings , covering a wide range of health and wellness treatments to meet the unique needs of its clients.
The team of 200 seasoned professionals combine their expertise and passion to create solutions and unrivaled experiences for everyone seeking beauty and wellness.

"This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).
e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers
and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering
employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades
Union Congress set up to support nation-wide manpower and skills upgrading initiatives.
By applying for this role, you consent to Refresh Group’s PDPA and e2i’s PDP ."

Job Responsibilities

• Strategic Planning: Plan the strategy and future developments for Attraction Retail, ensuring long-term growth and sustainability.
• Merchandise Curation and Management: Lead the team to collaborate with the marketing and brand departments to curate and develop new products that align with brand, market trends and customer preferences. Manage vendor relationships, negotiating contracts and ensuring timely delivery of merchandise.
• Revenue and Budget Management: Analyze sales data to identify trends and opportunities for growth, adjusting strategies as needed to meet sales targets. Prepare and control the store's budget to minimize expenditure and maximize efficiency.
• Market Analysis: Keep abreast of market trends to determine the need for improvements in the store.
• Supervise and Train Staff: Oversee, train, and assist employees in customer service, store maintenance, and product promotions.
• Inventory Management: lead the team to maintain proper inventory levels, ensure stocking, and implement purchasing plans.
• Sales and Promotions: Lead the team to collaborate with the marketing team and other business units to create promotional campaigns and in-store events that drive foot traffic and sales.
• Customer Service: Ensure high standards of customer service are maintained, training staff to provide knowledgeable and friendly assistance to visitors.
• Store Operations: Organize all store operations and allocate responsibilities to personnel.
• Legal Compliance: Ensure the store and team complies with all legal health and safety guidelines.

J ob Requirements

Education & Certification

• Diploma or Bachelor's degree in Retail Management, Business Administration, or a related field.

Experience

• 5 or more years of proven experience in conceptualizing and operating a retail store, preferably within an attraction or museum

Other Prerequisites

• Strong business and project management skills, including the ability to create and manage detailed project plans,
• timelines, and budgets.
• Excellent communication and interpersonal skills for effective collaboration with internal teams and
• external partners.
• Creative thinking and problem-solving abilities to identify and implement innovative commercial
• opportunities.
• Knowledge of industry trends and competitor activities to maintain a competitive edge.
• Availability to work in the evenings and on weekends as necessary.
• Ability to perform additional duties as directed.
• Preferred Skills
• Familiarity with retail and guest experience enhancement strategies.
• Ability to analyze guest feedback and attendance data to inform future retail initiatives.
• Strong organizational skills and attention to detail.
• Flexibility and adaptability to handle various tasks and responsibilities.
• Ability to work independently and as part of a team in a fast-paced environment.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Assistant Restaurant Manager, Jaan

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Manage and coordinate daily Front of the House and Heart of the House operations with right delegation
• Monitor the reservation status and communicate with culinary team
• Plan and control manning to meet business needs and according to budget
• Check the appearance, orderliness, cleanliness and set-up of the outlet and its related areas, and be ready before 10 minutes of the commence of each meal period
• Communicate with team during daily briefings and conduct monthly department meetings
• Ensure and conduct regular training and re-training when needed
• Maintain service, standards and procedures for the outlet and to ensure that they are achieved and followed
• Ensure hygiene and food safety compliance in the outlet and related areas
• Provide immediate attention to guest complaints and provide appropriate service recovery. To follow up and to establish correct procedures to prevent future recurrence
• Interpret financial reports: create and implement plans or promotion to improve profits for the outlet
• Provide necessary training and guidance to F&B team and to ensure that the highest possible standards and quality of products and services offering in the premise
• Recruit, develop and retain F&B team who are competent and confident to exceed guest expectations and create successful business
• Support the F&B team to be consistent in service, use a collaborative, enabling leadership style, have regular team meeting
• Drive consistent service and process improvement, be entrepreneurial

Qualifications:

• 2 years in F&B management experience,
• Experience in similar size/style of 5* hotel
• Diploma in Hospitality Management
• Leadership / People management
• Good interpersonal and communication skills
• Able to work under pressure and independently
• Good interpersonal skills with ability to communicate with guests and all levels of employees
• Service oriented with an eye for details

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Responsibilities:

· Develop CRM strategies and marketing campaigns to optimise customer retention and sales growth

· Plan and execute CRM campaigns end-to-end, including the design, processes, performance tracking, QA and ROI reporting

· Manage, plan and execute CRM and marketing campaigns on all communication channels including email, SMS, etc

· Identify and implement new cost-efficient communication channels

· Analyse existing customer data to understand customer behaviour, improve brand loyalty and gain new leads and potential customers

· Adopt new trends and strategies such as upselling and cross-selling to expand customer base

· Manage loyalty programme and member acquisition

· Coordinate with IT, product, operations teams, graphic designer and other internal and external stakeholders in the execution of CRM strategies to achieve defined business outcomes and revenue targets

Qualifications:

· Bachelor’s Degree in Marketing, Information Technology, Public Relations, Business Administrations and other related field

· At least 3 years of experience in a similar role, preferrable in retail industry or FMCG (B-to-C)

· In-depth knowledge of CRM tools, salesforce or other platforms, email and WhatsApp marketing

· Strong problem solving and analytical skills

· Excellent writing and communication skills

· A self-starter who is able to work in a fast-paced environment with minimal supervision

Interest applicants, pls email updated resume to

Job Summary:

We are seeking a polished and customer-focused Luxury Retail Sales Consultant to deliver an exceptional client experience and drive sales in our boutique. You will be responsible for representing the brand with elegance, cultivating client relationships, and achieving personal and store targets.

Key Responsibilities:

- Greet and engage clients, providing a personalized and high-touch shopping experience

- Understand client needs and offer tailored product recommendations

- Build long-term relationships with clients through follow-up, CRM, and clienteling practices

- Meet or exceed individual and store sales targets

- Maintain product knowledge and stay updated on brand heritage, collections, and trends

- Ensure the boutique is well-presented and aligned with visual merchandising standards

- Handle transactions accurately and efficiently

- Support in-store events and client activations

Requirements:

• 2 -4 years of experience in luxury retail, fashion, jewelry, etc.

• Strong communication, presentation, and interpersonal skills

• Professional appearance and demeanor

• Passion for luxury brands and customer service excellence

We seek a driven and experienced Deputy Vice President supporting Retail Financial Services (RFS) in driving sales performance, operational excellence, compliance, and people development. This role will oversee sales management reporting, campaign execution, risk and compliance governance, and lead key strategic initiatives that enable long-term business growth.

Responsibilities

• Lead a cross-functional team supporting Retail Financial Services (RFS) operations and performance.

• Oversee sales performance tracking, reporting, and analysis for business centres and branches.

• Drive sales campaigns and tactical initiatives to meet KPIs and improve lead conversion.

• Collaborate with HR on recruitment planning and headcount deployment.

• Manage departmental budgeting, expenses, and accruals.

• Organise sales forums, conventions, and roadshows.

• Work closely with stakeholders to address compliance and audit gaps.

• Take the lead in raising sales quality standards by implementing appropriate risk-mitigating measures, strengthening existing processes and guidelines to reduce breaches and lapses.

• Act as Risk & Compliance representative; ensure adherence to regulatory guidelines (e.g. FAA, PDPA).

• Oversee the execution of Risk and Control Self-Assessment (RCSA) and Compliance Risk Assessment (CRA) processes.

• Strengthen sales quality standards and implement risk mitigation measures.

• Partner with HR and the Talent Centre to design training curriculum and career pathways for sales advisors and managers.

• Lead the design and execution of strategic initiatives that support RFS’s long-term business model and goals.

• Drive cross-functional alignment and project execution to support transformation and operational efficiency.

• Oversee the annual learning budget and ensure alignment with department needs.

Requirements

• At least 10 years of experience in channel sales management, able to manage multiple branch operations, compliance, training, and performance management within the financial services sector.

• Deep understanding of MAS regulations and guidelines, including those related to Fair Dealing, PDPA, Market Conduct, and Customer Service.

• Strong leadership and stakeholder management skills with proven experience managing both internal teams and external partners.

• Excellent analytical, presentation, and communication skills.

• Demonstrated ability to manage complex projects and strategic business initiatives.

1. Sales & Client Experience

   • Guide clients through the end-to-end custom furniture journey : needs assessment, material selection, CAD design previews, and project finalization.

   • Achieve sales targets for high-value, made-to-order solutions (e.g., kitchens, wardrobes, entertainment units).

   • Resolve complex client concerns related to customizations, timelines, or installations.

2. Operations & Project Management

   • Coordinate with design, production, and installation teams to ensure seamless project execution from concept to delivery.

   • Manage showroom aesthetics to showcase customization options (materials, finishes, hardware, lighting).

   • Optimize inventory of samples, swatches, and promotional materials.

3. Team Leadership

   • Train and mentor Design Consultants on custom furniture sales techniques , space planning, and product expertise.

   • Foster a culture of design innovation and precision in client specifications.

4. Business Growth

   • Develop local marketing initiatives (e.g., homebuilder partnerships, interior designer collaborations).

   • Analyze market trends in premium home customization to identify growth opportunities.

• Experience : 5+ years in retail management, preferably in custom furniture, kitchen/bath, or high-end residential interiors .

• Industry Knowledge : Proficiency in custom millwork , material properties (solid wood, laminates, finishes), and CAD/design software.

• Sales Acumen : Proven track record in selling bespoke, high-ticket solutions with extended sales cycles.

• Leadership : Ability to coach teams on technical product details and design consultation.

• Communication : Exceptional client-facing skills; fluency in translating design concepts into project briefs

ZARA , an international brand with stores in the main cities of the world and online, offers the latest fashion trends for women, men and children. Our business model is centered in our customers, constantly adapting to their needs. We love what we do. Teamwork, passion, curiosity, diversity, sustainability, creativity, humility, and willing to contribute differently are our daily motivation. Does it sound like you?

We are looking to hire Operations Executive for our external Clementi warehouse to support the day-to-day business operations seamlessly.

Responsibilities:

RFID Basic Knowledge

• Fully understand the general concept of RFID (RFID Identity, RFID Reading)

• Six benefits of RFID (Customer Service, Sale/Return, Inventory, Camion, Replenishment, Security)

Stockroom Organization

• Understand how the stockroom is organized, organize stock according to family and styles

Housekeeping

• To ensure good housekeeping is maintained throughout all areas in the warehouse/stockroom and to communicate with the senior management team in case an accident happens

Requirements:

• Previous experience in retail operations/warehouse is preferred

• Energetic & enthusiastic

• Good interpersonal skills

• Ability to work independently and as part of a team

Commitment Hours:

• 44 hours/week

• Able to commit on Weekends and Public Holidays, based on store hours and rosters

Our internal talent is our greatest asset and we are proud to offer internal promotion programs where you will find opportunities to grow through elearning and training programs!