802 Relationship Manager Support Up To 4000 n3 jobs in Singapore

Location: Loyang

Duration: 1 year contract (possibility of extension)

Working Hours: 8am to 5pm (can start at 8:30/9 with discussion)

Salary: Up to $4000

Job Responsibilities:

• Reviews customer purchase orders to assess requirements.
• Process and maintain customer purchase orders (e.g., order entry, etc.) inputting in ERP and portal management.
• Interacts with the different positions in the warehouse as well as with other functions such as Sales and Quality to ensure that orders are resolved in an acceptable time frame.
• Prioritizes orders with issues based on required ship date and performs analysis on whether orders can proceed without additional input.
• Performs research in ERP to potentially resolve order issues.
• Reviews and actions open orders that are pending resolution.
• For all critical orders, ensures timeliness of shipment through internal coordination and liaison with other functional stakeholders.
• Monitors / Expedites orders with high complexity and urgency.
• Resolves customer claims with functional departments (Accounting, Quality Assurance, etc.), Credit & Rebill, Return Material Authorization process, determine root cause, recommend and implement corrective actions; support Account Receivables with cash collection.
• Maintain Pipeline health on part usage/demand on existing contract, program, etc. in collaboration with Customer, Sales, Planner, etc.
• Performs other duties and responsibilities as assigned or required.

Job Requirements:

• 2-4 years of related work experience
• Minimum Diploma or Degree in Business
• Experience in Program Management and/or Customer Support
• Experience in a warehouse environment
• Ability to work in a very fast-faced environment with a high degree of accuracy
• Ability to manage multiple and competing priorities
• Proficient knowledge in MS Office (Excel, Word, PowerPoint) applications

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

This is a client-facing sales role focused on building relationships and providing tailored financial solutions to meet clients' needs. It involves direct interaction with clients, understanding their financial objectives, and delivering exceptional service to enhance their investment experiences.

Job Scope:

• Expand business contacts and increase the company’s client base
• Conduct analyses to align financial solutions with clients' objectives
• Implement targeted strategies to acquire clients across different wealth segments
• Manage client investment portfolios and provide updates on market movements
• Build and maintain strong relationships with new and existing clients
• Perform due diligence, research, analysis, and documentation processes
• Attend monthly investment training (fully sponsored by the company)
• Organise and invite clients to investment events
• Stay updated on current events, critical issues, and market conditions

Job Mandate

Relationship Managers are high-level professionals responsible for managing an affluent customer’s wealth holistically. They engage with clients daily to grow and protect their wealth for future generations. Using a consultative approach, Relationship Managers gather client information and tailor personalized strategies utilizing various financial products and services. They customize investment strategies based on each client’s unique circumstances and preferences for income, liquidity, and risk, including pursuing cross-border investment opportunities where appropriate.

The Relationship Manager (RM) aims to achieve annual targets in business development, relationship management, and customer profile balances, especially for complex investment needs, while ensuring accuracy and compliance throughout the sales process.

The primary responsibilities include:

• Acquiring new high-net-worth clients
• Generating additional volume from existing clients across sales channels
• Developing and maintaining strong client relationships
• Providing excellent customer service through investment products and services

Trust Advisory Referrals

A. Business Development

• Achieve targets for acquiring, onboarding, and deepening relationships with mass affluent clients.
• Identify and develop a pipeline of prospective clients.
• Proactively set appointments and meet clients to understand their needs.
• Market and solicit investible funds from both existing and new clients.
• Develop proposals aligned with client objectives, focusing on yield, safety, liquidity, and diversification.
• Submit proposals and follow up promptly, including preparing call reports for management updates.
• Conduct client presentations.
• Network to create new business opportunities.
• Collaborate with branch partners for referrals and cross-selling.
• Deepen relationships with assigned clients.
• Engage specialists for technical advice when needed.
• Analyze market trends and customer profiles to identify opportunities.

B. Client Relationship Management

• Monitor client accounts and portfolios, providing timely updates and advice through calls and meetings to build long-term relationships.
• Understand clients’ genuine needs and expectations.
• Implement sales and investment strategies effectively.
• Maximize client interactions by leveraging cues to promote products and solutions.
• Build relationships through social and lifestyle events.
• Regularly review accounts to ensure growth in funds.

Job Title: Relationship Manager

Location: Central

Job Summary:
Our client is seeking motivated and client-focused Relationship Managers to join their team. You will be responsible for managing and growing a portfolio of clients, providing financial solutions, and building long-term relationships. Candidates with prior SME banking experience will have an advantage, but it is not a must.

Key Responsibilities:

• Manage and develop relationships with existing and new clients.
• Identify client needs and offer suitable banking products and solutions.
• Achieve sales and service targets.
• Conduct regular client reviews to ensure satisfaction and identify opportunities.
• Work closely with internal teams to deliver excellent customer service.

Requirements:

• Diploma/Degree in any discipline.
• Strong interpersonal and communication skills.
• Sales-driven with a customer-focused mindset.
Prior SME banking experience is an advantage, but not required

We appreciate your interest and look forward to reviewing your application. Due to high application volume, only shortlisted candidates will be contacted — thank you for your understanding!

WeCruit Pte Ltd | EA License No. 20C0270

EA Personnel: Tan Soon Hock (Steven) | Registration No. R1109889

Job Mandate

Relationship Managers are high-level professionals responsible for managing an affluent customer's wealth holistically. They engage with clients daily to grow and protect their wealth for the benefit of their successors and heirs. Using a consultative approach, Relationship Managers gather information about clients' needs and wants, then tailor personalized strategies utilizing a range of financial products and services. They customize investment strategies to meet each client's unique circumstances and preferences for income, liquidity, and risk. When appropriate, they pursue cross-border investment opportunities to enhance returns and diversify portfolios.

The Relationship Manager (RM) aims to achieve annual business targets related to business development, relationship management, and customer profile balances, especially for clients with complex investment requirements, while ensuring accuracy and timeliness in sales and compliance processes.

The primary responsibilities of the Relationship Manager include:

• Acquiring new high-net-worth customers
• Generating additional volume from existing customers across sales channels
• Developing and maintaining strong relationships with assigned customers
• Delivering excellent customer service through investment products and services

A. Business Development

• Achieving business targets related to acquiring, onboarding, and deepening relationships with mass affluent customers.
• Identifying and promoting a robust pipeline of prospective clients.
• Setting appointments proactively and meeting clients to understand their needs and requirements.
• Marketing and soliciting investible funds from both existing and new accounts.
• Developing proposals tailored to each client's objectives, focusing on yield, safety, liquidity, and diversification.
• Submitting proposals and following up promptly, including preparing call reports to update management.
• Conducting client presentations effectively.
• Networking with clients to create new business contacts.
• Liaising proactively with branch partners for referrals and cross-selling opportunities.
• Developing and deepening relationships with assigned clients.
• Engaging support from specialists to provide technical advice when needed.
• Analyzing market trends and customer profiles to identify new opportunities.

B. Client Relationship Management

• Monitoring client accounts and portfolios, providing timely market updates and advice through regular calls and meetings to build long-term relationships.
• Understanding and addressing clients' true needs and expectations.
• Executing sales and investment strategies effectively.
• Maximizing client interactions by building on cues to gain commitment to products, services, and solutions.
• Building relationships through social and lifestyle events.
• Regularly reviewing accounts to ensure growth of the overall fund level.

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners to help them grow.

WE ARE NUVEI. The Canadian fintech company accelerating the business of clients around the world. Nuvei's modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 47 markets, 150 currencies and 586 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration.

At Nuvei, we live our core values, and we thrive on solving complex problems. We're dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey!

Your Mission

We are seeking a driven and client-focused Relationship Manager to join our growing APAC team. This role is responsible for managing and nurturing a portfolio of strategic clients across the Asia-Pacific region, ensuring satisfaction, retention and growth with Nuvei's Payment solutions.

Responsibilities

• Client Relationship Management: Build and maintain strong relationships with top decile clients, serving as their primary point of contact. Drive client retention through proactive engagement, regular business reviews and tailored support. Understanding their business goals, pain points and payment needs
• Client Support: Provide prompt and effective support to Key clients, addressing inquiries, resolving issues, and managing escalations. Monitor client performance and usage metrics, proactively identifying opportunities to upsell Nuvei products and solutions
• Understand Market Trends: Understand industry trends, competitive landscape, market developments, regulatory changes and client-specific dynamics to proactively identify opportunities and mitigate risks
• Cross-functional Collaboration: Collaborate closely with internal teams including sales, digital marketing, product, and operations, Compliance, Technical solution team to align on client needs, ensure consistent messaging, and drive customer success quickly and efficiently. Share client feedback and insights regularly to inform product enhancements and service improvements
• Contribute to cross-functional projects to improve customer experience and internal processes
  
  

• 6+ years of experience in Account management, Client success or relationship management, preferably in a Payments, fintech, or financial services. Strong understanding of payment ecosystems (gateway, acquiring, alternative payments, cross-boarder payment, Payfac etc) Experience in a fintech or digital solutions a plus
• Strong experience with markets across APAC (e.g., Singapore, Hong Kong, SEA, China, Japan, Korea, etc)
• Strong interpersonal and communication and presentation skills, with the ability to build rapport, influence, and negotiate with clients at various levels. Strategic mindset with a hands-on attitude
• Excellent problem-solving and decision-making abilities. Demonstrates capability to analyse complex situations, identify solutions, and drive results
• Ability to work independently and manage multiple client accounts simultaneously. Highly organized, detail-oriented, and able to prioritize tasks effectively
• Proficiency in CRM software and other relevant tools. Experience with Salesforce or similar platforms is desirable
• Fluent in English and Mandarin (Native speaker) is mandatory; additional APAC language skills (Japanese, Korean, Cantonese, tec) are a plus
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Customer Service

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Job Purpose

Manage, service and maintain good relationship with dealers and salesperson to seek for their business support.

Benefits: AWS + Variable Bonus + Up to 21 days of annual leave

Duties and Responsibilities

Account Management

Work closely and manage a group of Dealers and Salespeople to understand buyer's behaviors and developments in market trends.

Onboarding New Dealers

Acquire business by onboarding new Dealers and/or Salespeople from other companies and garner their support by introducing car buyers who need financing to CarTimes Capital

Credit Processing

Review and recommend accordingly the applications that are received from Dealers / Salespeople.

Review and Recommend Interest Rates

Collect and gather data on the interest packages of various financial intuitions. Review and adjust existing packages (if needed) in order to remain competitive.

Qualifications

• Diploma holder and above (Any field)
• Qualifications in Banking and Finance would be an added advantage
• Must be a strong communicator, with an emphasis on effective listening, plus good phone etiquette
• Self driven & able to work in a fast-paced environment