214 Raffles Medical Group jobs in Singapore

A detail-oriented and skilled medical professional is required to ensure the seamless operation of our healthcare services.

• Patient registration and scheduling appointments
• Performing billing functions and managing administrative tasks
• Providing exceptional customer service and support

• Degree in a relevant field such as nursing or healthcare administration
• Excellent communication and interpersonal skills
• Ability to work accurately and efficiently in a fast-paced environment

• A dynamic and supportive work environment
• Ongoing training and development opportunities
• A competitive salary and benefits package

This role plays a vital part in ensuring the smooth operation of our healthcare clinic. The Medical Support Professional will be responsible for a combination of administrative tasks, patient interaction, and organizational responsibilities.

• Establish effective communication with patients, families, and visitors upon arrival and departure.
• Utilize our clinical software system to efficiently handle patient registration.
• Administer medication to patients, providing clear instructions on dosage and frequency, while also printing labels for medications and mixing liquids as required.
• Develop knowledge of various drug preparations and dosages, including non-drug items.
• Manage payments from patients using our Point of Sales system, including printing receipts, medical certificates, and referral letters.
• Coordinate administration and documentation of lab tests, radiology, and scanning services from multiple vendors.
• Conduct regular stock takes and inventory management.
• Adhere to established policies and standard operating procedures.
• Maintain a safe and clean working environment by complying with relevant procedures, rules, and regulations.
• Collaborate with the team to achieve desired results as needed.
• Handle daily billing of invoices and claims from corporate clients and insurance companies, while conducting follow-up as necessary.
• Cover the duties of colleagues and supervisors when required.
• Perform other ad-hoc tasks requested by doctors and supervisors.

• Competency in Clinic Skills (in-house training)
• Basic understanding of Clinic Management System (Plato)
• Knowledge of various types of drugs and non-drug items
• Understanding of drug dispensing principles, including dosage, calculation, frequency, drug allergy, and drug/food interactions
• Knowledge of company services
• Proficiency in Point of Sales system
• Ability to manage electronic and paper filing systems

The ideal candidate will possess excellent communication skills, enabling them to effectively correspond between patients and healthcare professionals as needed. This role requires strong teamwork skills, ensuring seamless workflow and efficient coordination within the clinic. Additionally, the ability to maintain a clean and organized workspace is essential.

• Minimum educational level: N Levels, O Levels / NITEC, Higher NITEC etc
• Prior experience in a healthcare or administrative role is advantageous
• Knowledge of HealthierSG or other health programs is beneficial
• On-Job-Training guidance will be provided for new hires without experience

As a Medical Support Professional, you will play a crucial role in supporting the smooth operation of our healthcare clinic. If you are a motivated individual with excellent communication and teamwork skills, we encourage you to apply for this exciting opportunity.

This role provides frontline customer service and supports the smooth operation of our clinic.

Job Opportunity:

Location: Lakeside MRT station (Jurong west)

Working hours: 5.5 Days | Mon - Fri 8:30am to 3pm (Required to support 3 Weekdays nights 6pm to 9pm) + 1 weekend morning. 8:30am to 1pm.

Key Responsibilities Include:

• Assisting the Clinic Manager in maintaining operational efficiency of the clinic.
• Providing front desk support, including registering patients, answering phone calls, responding to enquiries and supporting doctors' needs.
• Handling cashier duties, encompassing payment collection, filing relevant claims and bookkeeping.
• Participating in clinical tasks, such as ECG, nebulizer administration, dressing and minor surgical procedures, as well as triaging.
• Maintaining inventory levels and ensuring adequate supplies and functionality of consumables, medications, stationery and medical equipment.
• Ensuring the clinic's cleanliness and appearance are consistently maintained.

Requirements:

• Prior experience as a healthcare support team member will be an advantage.
• Training will be provided to equip you with the necessary skills.

The Pharmacy Technician plays a vital role in the day-to-day operations of a pharmacy. Their primary responsibility is to assist pharmacists and other healthcare professionals in providing quality patient care.

• Assist pharmacists in dispensing medications and preparing prescriptions for patients
• Maintain accurate records of patient information, including medication histories and dosage instructions
• Restock and organize inventory of medications and supplies
• Clean and maintain equipment and work areas to ensure a safe and healthy environment

• Bachelor's degree in a related field (e.g. pharmacy technology, healthcare administration)
• Certification as a pharmacy technician (CPhT) or equivalent
• Excellent communication and interpersonal skills
• Ability to work effectively in a fast-paced environment

• Competitive salary and benefits package
• A collaborative and supportive work environment

The Pharmacy Technician is a critical member of the healthcare team. If you are passionate about delivering exceptional patient care and working in a dynamic environment, we encourage you to apply for this exciting opportunity.

We are looking for a dedicated and personable individual to join our team as a Healthcare Assistant. The role involves providing exceptional patient care in a GP clinic setting.

The ideal candidate will be interested in healthcare, have excellent communication skills, and be able to work effectively in a fast-paced environment.

Responsibilities:

• Provide frontline service to walk-in patients, answer phone calls and enquiries
• Perform front desk duties - register patients, triage, pack, and dispense medications
• Assist Doctors in performing their duties with patients
• Perform simple procedures on patients e.g. ECG, Nebulisation
• Top up stock/assist with stock-keeping in clinic

Requirements:

• Interested in healthcare/patient care
• Flexibility to work weekends and Public Holidays
• Computer-Literate
• Diploma / Degree Preferred
• Minimum 2 years Clinic Experience in a GP clinic setting
• Able to multitask and work in a fast-paced environment
• Team player with good interpersonal skills
• Able to work flexible shift hours and locations

Benefits:

• Clinic hours are generally 7am - 1pm and 6pm - 11pm
• On-job training is provided
• Transport allowance is provided for taxi/car transport after midnight
• Route of advancement towards Clinic Manager and other roles available for good performers
• Attractive overtime pay remuneration for staff willing to work over and beyond their usual duties

Preferred Candidates:

• Flexible with location: Island-wide
• Flexible with shift: Mix of AM, PM and Weekend

What Skills Do You Have?

• Ability to Multitask
• Microsoft Office
• Housekeeping
• Interpersonal Skills
• Treatment
• Inventory
• Healthcare
• Medicine
• Data Entry
• Cashiering
• Nursing
• Team Player
• Customer Service
• Scheduling

Job Title: Medical Support Professional

Job Summary:

We are seeking a skilled and organized Medical Support Professional to join our team. The ideal candidate will have experience in a hospital setting and be able to multitask with ease.

Key Responsibilities:

• Assist in Daily Operations: Assist the healthcare team in daily operations, including attending to walk-in patients and phone calls.
• Appointment Booking: Book appointments for patients and handle patient registration and admission.
• Patient Care: Provide exceptional patient care and ensure a smooth patient experience.
• Cash Handling: Collect payment from patients and handle insurance claims and accounting.
• Administrative Tasks: Perform general administrative duties, including data entry and scheduling.

Requirements:

• Experience: At least 1 year of relevant experience in a hospital setting.
• Skillset: Strong communication and interpersonal skills, ability to multitask, and proficiency in Microsoft Office.

Benefits:

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Tell Employers What Skills You Have:

• Front Office
• Customer Service Oriented
• Patient Care
• Able To Multitask
• Microsoft Office
• Healthcare
• Patient Education
• Data Entry
• Accounting
• Good Communication Skills

We are seeking a Medical Support Associate to join our team. As a key member of our healthcare staff, you will play a vital role in ensuring the smooth operation of our clinic.

• Register new and recurring patients with our medical practice.
• Manage patient payments and process end-of-day settlements for accounts.
• Perform in-house procedures such as lung function tests and skin prick allergy tests under the guidance of our medical professionals.
• Handle phone calls from patients and respond to their queries efficiently.
• Submit medical insurance claims on behalf of our patients.
• Book and confirm patients' appointments to minimize waiting times.
• Conduct regular stocktakes to maintain an efficient inventory management system.

• Work closely with medical professionals to deliver exceptional patient care.
• Maintain accurate and up-to-date records of patient information and treatment plans.
• Assist with administrative tasks to ensure seamless clinic operations.
• Develop strong relationships with patients through effective communication and interpersonal skills.

• Excellent communication and customer service skills.
• Ability to multitask and prioritize tasks effectively.
• Basic knowledge of medical terminology and concepts.
• Willingness to learn and adapt to a fast-paced environment.

• Opportunity to work in a dynamic and supportive team environment.
• Professional development opportunities to enhance your skills and career prospects.
• Competitive salary and benefits package.

To succeed in this role, you should possess excellent interpersonal and customer service skills, be able to multitask, and have a willingness to learn and adapt to a fast-paced environment.

We are seeking a skilled and dedicated Clinic Assistant

Key Responsibilities:

• Accurate Patient Registration: Ensure timely registration of patients and scheduling of appointments.
• Phone and Email Queries: Respond promptly to phone and email queries from patients and stakeholders.
• Administrative Tasks: Handle payments, prepare submissions for insurance claims, and maintain patients' records.
• Maintenance of Medications and Equipment: Replenish medications, consumables, and equipment, including routine housekeeping tasks.
• Supporting Clinicians: Assist doctors during consultations and handle first-level patient complaints.

Requirements:

• Flexible Work Schedule: Commit to rotating shifts (AM, Noon & Evening) and weekend shifts.
• Education: Hold a Diploma in any discipline or equivalent qualification.
• Previous Experience: Prior experience in hospital/medical clinic operations or front desk duties is preferred.
• Computer Skills: Familiarity with computer usage is essential.
• Service Attitude: Demonstrate a keen service attitude towards patient care.
• Teamwork: Ability to work dependably in a team environment.

Advantageous Qualifications:

• Prior Enrolled Nurse Experience: Advantageous for candidates with prior experience as an enrolled nurse.
• Familiarity with Clinic Operations: Knowledge of clinic operations is beneficial.
• Insurance Claims: Experience in submission of insurance claims is advantageous.
• Linguistic Skills: Proficiency in Mandarin/Dialects is an advantage to assist non-English-speaking elderly patients.