1953 Ntuc Fairprice jobs in Toa Payoh
Customer Service
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Job Description
Responsibilities:
- Manage customer's requests and queries
- Handle clients' phone calls, emails, and correspondence
- Retrieve and assist Customer documents
- Assist in planning and organizing Customer Care
- Maintain filing systems, document organization, and general office administration as needed
- Handle information with utmost confidentiality and professionalism
- Streamline customer process
- Manage monthly KPI of cases
- Every Monday to Friday, 9am to 6pm
Benefits & Perks:
- Opportunities for career growth and personal development
- A supportive and collaborative work environment
- Monthly salary + AWS/Bonus
- Starting Salary of $2,000
Qualifications:
- Strong customer communication skills
- English and second language
- Proficient in Microsoft Office (Word, Excel, Outlook)
Customer Service
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Candidate must possess at least Secondary School/"O" Level in any field
Required language(s): English and Mandarin
At least 1 Year(s) of working experience in the related field is required for this position
Required Skill(s): Positive Attitude, Phone Manner, Highly motivated, Friendly
Have basic to intermediate computer knowledge
Preferably Junior Executive specialized in Customer Service or equivalent
Immediate Position
Customer Service
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Maintain operation of system dashboard/portal and ensure customers get high quality service and satisfaction.
System monitoring and administrations works.
Respond swiftly to calls when activated and investigate disturbances.
Respond immediately to all enquiries concerning season applications, refund matters, and/or change of particulars and resolve all issues.
Communicate with users via email, telephone & Portal.
Ensure daily/monthly reports are produced showing occurrences, such as email reports and/or call tracking.
Administrative duties e.g basic finance , Filing, data entry, applications submission.
Requirements:
Able to perform 12hr rotating shift.
Must be Singaporean.
Able to work independently and multiple locations when required.
Skills, Abilities, and Knowledge for Customer Service Administrative
Strong communication skills, including the ability to speak clearly and to relate effectively with people from diverse backgrounds
Ability to carry out functions professionally
Excellent customer service skills to ensure high degree of customer satisfaction
Highly energetic, confident, reliable, punctual, and proactive individual
Ability to give attention to detail and perform tasks accurately
Strong knowledge of and ability to use Microsoft Office and computer.
Customer Service
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Customer service officer.
Able to prepare BL and contact customer.
looking for shipment sea / Air space
Customer Service
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RESPONSIBILITIES
Provides customer support, responding to customer requests in a timely and accurate manner while demonstrating a high level of customer service empathy, professionalism and respect.
Responsible for creating, processing, and managing customer orders in the system.
Do following up customer orders from start to the end.
Returns all internal/external calls, emails, and faxes in a timely manner, ensuring that customers' concerns are understood and resolution is clearly explained.
Solve customer problems and help resolve issues.
Preparing bills and invoices.
Ensure accurate and timely data entry into the inhouse system.
Excellent multitasking skills within their work space as well as computer software programs.
Cooperative and helps to promote teamwork.
JOB REQUIREMENTS
Computer literacy
Good interpersonal skill
Knowledge of Korean language is a plus
Diploma holder in Maritime Studies, Shipping, Logistics & Supply Chain
Working hours
- Monday – Friday: 8.30am – 5.30pm
Working Location
- 20 Penhas Road (Lavender Office)
Reporting Manager
- General Manager – Allied Food
Customer Service
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Studio Operations 9 Months Internship (Part-Time)
$11 per hour
Pilates Fitness Operations Intern will be running the day to day operations of the studios covering customer service management, managing online and offline operations, and upkeep of studio cleanliness.
We encourage the intern to suggest new initiatives to improve customer experience and service offerings. Just like many before you, this internship offers a good opportunity for you to take your idea from concept to fruition during your internship with us.
KEY DUTIES
- Responsible for customer service, studio upkeep and virtual client experience
- Improve efficiency of current processes, suggest ways to improve customer experience and service offerings.
- Provide prompt replies to customer enquiries on various online platforms and our hotline
- Daily online and offline operations
- Studio housekeeping duties
ENVIRONMENT
- Flat hierarchy, independent working environment
- FREE Pilates Reformer classes
REQUIREMENTS
- Minimum commitment of 9 months, 3 days a week. You may take leave for exams or traveling etc during the 9 months. Completion bonus given at the end of 9 month term.
- 12pm - 5.30pm, Mondays to Fridays. Rest on weekends.
- At least 1 year working experience in administrative role
- Enjoys client interaction and can problem solve in a service-oriented way
- Good customer service and telephone etiquette
- Able to handle multiple requests coming in at the same time and systematically completes all tasks before the end of day
- Able to work independently alone or with the team.
- Experienced in admin work, good with google office and quick in picking up using computer systems
- Detailed oriented, meticulous, careful
- Tertiary students with 1 year of work experience are welcome to apply
Job Type: Internship
Contract length: 9 months
Pay: $, 1,400.00 per month
Benefits:
- Employee discount
Work Location: In person
Customer Service
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You will be the frontline contact for sea-freight customers—coordinating closely with clients, carriers, co-loaders, and overseas agents, managing enquiries, and ensuring smooth shipment progress and service recovery where needed.
Key Responsibilities
- Liaise with clients, shipping lines, co-loaders, and overseas agents to coordinate sea-freight shipments.
- Attend to incoming calls and enquiries; provide timely status updates on bookings/shipments.
- Create, submit, and update entries via Singapore Customs systems (e.g., Tradeweb / Tradepallete)
- Perform documentation and other ad-hoc duties assigned by the team/manager.
- Uphold service standards and contribute to a positive team culture.
Requirements
- Minimum 1 year of experience in the freight forwarding (sea-freight/customer service) - Freight Coordinator
- Team player with a positive, cheerful disposition; proactive and detail-oriented
How to Apply
Please apply via MyCareersFuture with your resume , availability/notice period , and expected salary, or email
We regret that only shortlisted candidates will be notified
EA Licence No. 15C7572
EA Personnel ID. R
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Customer Service
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RecruitFirst is Hiring:
1x CSO (Livechat) - chatbots etc
1 x CSO (Digital Communication) - via Emails etc
1x CSO (Call centre) - over call
1x CSO (Front line in office)
Location: Eunos
Duration: 12 months contract
Working Hours: Mon - Fri office hours
Salary: up to $3800 (depending on qualification & experience) Job scope
- Ensure the enquiries and requests are responded within the
expected turnaround time; - Manage and resolve policyholders', distribution representatives' and business partners' issues
related to insurance matters; - Assess and manage appeals, feedbacks and minor complaints from all channel of distribution
- Provide excellent customer service experience; and
- Manage ad-hoc assignments/tasks delegated by the Section Head, when required.
General Job scope, contact me for more
Requirement
- Min A levels
- No exp okay as long as willing to learn
- Customer service oriented, meticulous and hardworking
Interested candidate do kindly Contact Rudy at or click APPLY NOW
*only shortlisted candidate will be notified
Rudy Lee (R
RecruitFirst Pte Ltd (E.A.13C6342)
customer service
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- Ensure customer bookings are promptly documented, processed and reviewed for accuracy and completeness.
- Input export job reference.
- Any special shipment requirements shall be resolved with the shipper prior accepting the booking.
- Keep Sales Personnel about their bookings.
- Upon receipt of booking from shipper, Customer Service will book shipment direct with shipping lines or our consol for both FCL and LCL cargo.
- After confirmation of space with shipping lines or consol, Customer Service will advise shipper via email or fax.
- Customer Service will proceed to arrange the trucking and collection of cargo if customer require this service.
- Any changes in vessel details or delay in arrival date will made known to shipper via phone or email by Customer Service.
- Ensure all cargoes send in good condition and if any damage shall revert to customer immediately.
- Verify vendor's invoice and close files.
- Other ad-hoc duties as assigned by the supervisor
Customer Service
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Role Overview
We are looking for a motivated and adaptable team member to support our daily operations. This role focuses on customer service, administration, and event coordination, with opportunities to get involved in different aspects of the business. No specific background is required — what matters is reliability, initiative, and a willingness to learn.
Key Responsibilities
Customer Service & Retention
- Assist in handling enquiries from wholesale and retail customers.
- Provide support in orders forecast and fulfilment.
- Help maintain good relationships with existing customers and follow up with new ones.
Administrative & Regulatory
- Support general administrative work such as scheduling and basic shipping documentation.
- Assist with regulatory submissions and responses to government agencies and customers documentary requests.
- Prepare and organize basic documentation for company operations.
IT & Systems
- Use company IT tools (e.g. email, spreadsheets, order tracking systems) to support operations and online activities.
- Ensure records are updated and accurate across production, sales, and customer support.
- Be open to learning simple digital tools that make routine tasks easier.
Event & Logistics Support
- Assist with planning and coordinating events such as trade shows and food festivals.
- Help with logistics including stock preparation, booth setup, and customer-facing activities at events.
- Provide on-the-ground support during events to ensure smooth execution.
Requirements
- Diploma, NITEC, or equivalent qualification in any field.
- Comfortable using IT tools (email, Word, Excel/Google Sheets).
- Organized, detail-oriented, and able to handle multiple tasks.
- Strong communication and customer service skills.
- Positive attitude and willingness to support different areas of a lean team.