1,052 Field Support jobs in Singapore

Responsibilities:

Job Description:

• On-site Field Support : Provide on-site support for IT infrastructure, including setup, configuration, and troubleshooting of hardware and software.
• New Machine Setup : Install and configure new IT equipment, ensuring proper integration with existing systems.
• Asset Transfer & Conversion : Transfer and convert IT assets for different functional uses, ensuring compatibility and performance.
• Initial Setup for Specific Systems : Handle initial setup and software installation for designated systems. Collaborate with specialized teams for hardening and administration.
• Standalone Desktop & Laptop Hardening & Patching : Perform hardening, patching, testing, and troubleshooting of desktops and laptops, dedicating a set number of man-days per month at various remote sites.
• Printer/Scanner Setup and Troubleshooting : Set up and troubleshoot printers and scanners.
• Generic IT Issue Resolution : Resolve generic IT issues in various locations, including airbases.
• Routine Scheduled Endpoint Maintenance : Provide endpoint maintenance routine checks to the various remote sites and perform the necessary patching or reactive actions.
• Network Issue Support: Provide Level 1 support for network issues, ensuring timely resolution and minimal downtime.
• ITSM Management: Allocate and manage IT service tickets, ensuring they are resolved within the Service Level Agreement (SLA) period.
• Hardware & Software Inventory System: In-house applications to register, de-register, and manage ownership changes of devices & software.
• Third-Party Software Support: Provide support for third-party software (e.g., Adobe, Microsoft Office Suite, Google Workspace).
• Liaison with other Group IT Teams: Collaborate with Group IT Security, Group IT Server, and Group IT Network teams to ensure seamless operations.
• Security Incident Response: Respond to and manage security incidents, ensuring quick resolution and minimal impact.
• IT Project Assistance: Assist with IT projects for new deployments or testing new changes in IT infrastructure.

Job Requirements:

• Proficiency with Windows Operating Systems. MacOS and Linux operating systems would be a plus.
• Experience with productivity software (Microsoft Office, Google Workspace, etc.)
• Knowledge of IT hardware components and troubleshooting.
• Active Directory User Management
• Experience with Deployment tools (Microsoft Autopilot, Tanium, etc)
• Experience with remote desktop tools (Bomgar, etc)
• Experience with virtual Meeting tools (Microsoft Teams, Google meet, Zoom, Webex)
• Experience with ServiceNow ITSM tool.
• ITIL Foundation: Best practices for IT Service Management.
• Excellent Communication skills and ability to work independently.
• Good attention to detail and commitment to delivering high-quality service
• Offering exceptional customer-first satisfaction
• Certifications are a plus.
• Singaporean only

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**Job Description**
Responsible for providing the first line of on-site field system break-fix support and installations that includes hardware and software. Interfacing with other parts of the organization to complete work according to the provided action plans. Perform install, cable, configure, maintain servers and other infrastructure components to achieve high availability and performance of the Oracle Cloud environment. Provide site coverage for dedicated cloud at customer or multi cloud sites.
**Responsibilities**
Provides a high level of customer satisfaction through the effective delivery of technical onsite support and installations. This will include break-fix tasks, hardware product and software installations, site planning, problem escalation and managing installations.
Support Data center activities in Oracle Cloud environment which includes rack and stack, cabling work, server hardware and other appliances deployment/decommission, inventory management controls (Scanning, reconciliation), troubleshoot offline/downed server issues, manage inbound/outbound shipping tickets, etc
Understands service processes and options.
Able to solve the problems for products where training has been completed and to create action plans to drive further analysis when increased work experience has been gained.
Assists in developing, reviewing, and implementing hardware installation plans.
Works primarily at customer sites or data centers.
May need to be able to travel at short notice - short term, within region, potentially globally.
Requires a 7x24-hours commitment to participate in the regional/country standby rotation program or shift work.
**Note: This candidate must be a Singapore Citizen as part of the job scope require to perform onsite work at Secured Government Data centers.**
Ideally the candidate should possess
+ Minimum 5 years working in customer support services in Data Center environment resolving technical problems on customer Hardware and Software infrastructure required.
+ Working knowledge of hardware product range (server, storage, network devices), product installation and break/fix maintenance support. Experience with Oracle hardware will have an advantage.
+ Hands-on hardware and software troubleshooting experience.
+ Proven customer management support skills, analytical and problem-solving abilities.
+ Able to communicate technical updates & relevant trouble-shooting diagnostics, including resolution information.
+ Ability to present ideas in business-friendly and user-friendly language.
+ Self-driven individual with good oral and written communication skills in local language and English, able to provide clear and accurate reports for out-of-line situations.
+ Ability to remain focused under pressure.
+ This role is open to Singaporeans only
+ This role will involve the successful applicant working on government projects which may require security clearance being obtained and maintained as a condition of employment. Candidates applying for this role must be willing to provide necessary personal details for the application and maintenance of necessary security clearance.
Career Level - IC3
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling +1 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

**Job Description**
Responsible for providing the first line of on-site field system support that includes hardware, software, and networking to customers and field personnel on-site at customers or remotely. Provides a high level of customer satisfaction through the effective delivery of technical onsite support and installations. This will include break-fix tasks, hardware product and software installations, site planning, problem escalation and managing installations.
Support Data center activities in Oracle Cloud environment which includes rack and stack, cabling work, server hardware and other appliances deployment/decommission, inventory management controls (Scanning, reconciliation), troubleshoot offline/downed server issues, manage inbound/outbound shipping tickets, etc
**Responsibilities**
Provides a high level of customer satisfaction through the effective delivery of technical onsite support and installations. This will include break-fix tasks, hardware product and software installations, site planning, problem escalation and managing installations.
Support Data center activities in Oracle Cloud environment which includes rack and stack, cabling work, server hardware and other appliances deployment/decommission, inventory management controls (Scanning, reconciliation), troubleshoot offline/downed server issues, manage inbound/outbound shipping tickets, etc
Understands service processes and options.
Able to solve the problems for products where training has been completed and to create action plans to drive further analysis when increased work experience has been gained.
Assists in developing, reviewing, and implementing hardware installation plans.
Works primarily at customer sites or data centers.
May need to be able to travel at short notice - short term, within region, potentially globally.
Requires a 7x24-hours commitment to participate in the regional/country standby rotation program or shift work.
Ideally the candidate should possess
+ Minimum 5 years working in customer support services in Data Center environment resolving technical problems on customer Hardware and Software infrastructure required.
+ Working knowledge of hardware product range (server, storage, network devices), product installation and break/fix maintenance support. Experience with Oracle hardware will have an advantage.
+ Hands-on hardware and software troubleshooting experience.
+ Proven customer management support skills, analytical and problem-solving abilities.
+ Able to communicate technical updates & relevant trouble-shooting diagnostics, including resolution information.
+ Ability to present ideas in business-friendly and user-friendly language.
+ Self-driven individual with good oral and written communication skills in local language and English, able to provide clear and accurate reports for out-of-line situations.
+ Ability to remain focused under pressure.
+ This role is open to Singaporeans only
+ This role will involve the successful applicant working on government projects which may require security clearance being obtained and maintained as a condition of employment. Candidates applying for this role must be willing to provide necessary personal details for the application and maintenance of necessary security clearance.
Career Level - IC3
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling +1 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

**Job Description**
Responsible for providing the first line of on-site field system support that includes hardware, software, and networking to customers and field personnel on-site at customers or remotely. Support Data center activities in Oracle Cloud environment which includes rack and stack, cabling work, server hardware and other appliances deployment/decommission, inventory management controls (scanning, reconciliation), troubleshoot offline/downed server issues, manage inbound/outbound shipping tickets, etc
**Responsibilities**
Provides a high level of customer satisfaction through the effective delivery of technical onsite support and installations. This will include break-fix tasks, hardware product and software installations, site planning, problem escalation and managing installations.
Support Data center activities in Oracle Cloud environment which includes rack and stack, cabling work, server hardware and other appliances deployment/decommission, inventory management controls (Scanning, reconciliation), troubleshoot offline/downed server issues, manage inbound/outbound shipping tickets, etc
Understands service processes and options.
Able to solve the problems for products where training has been completed and to create action plans to drive further analysis when increased work experience has been gained.
Works primarily at customer sites or data centers.
May need to be able to travel at short notice - short term, within region, potentially globally.
Requires a 7x24-hours commitment to participate in the regional/country standby rotation program or shift work.
Ideally the candidate should possess
+ Minimum 5 years working in customer support services in Data Center environment resolving technical problems on customer Hardware and Software infrastructure required.
+ Working knowledge of hardware product range (server, storage, network devices), product installation and Break/Fix maintenance support. Experience with Oracle H/W will have an advantage.
+ Hands-on hardware and software troubleshooting experience.
+ Proven customer management support skills, analytical and problem-solving abilities.
+ Able to communicate technical updates & relevant trouble-shooting diagnostics, including resolution information.
+ Ability to present ideas in business-friendly and user-friendly language.
+ Self-driven individual with good oral and written communication skills in local language and English, able to provide clear and accurate reports for out-of-line situations.
+ Ability to remain focused under pressure.
Career Level - IC3
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling +1 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Date Posted:

2025-06-05

Country:

Singapore

Location:

61 Seletar Aerospace View, Singapore

Position Role Type:

Unspecified

Pratt & Whitney Engine Design & Systems Integration (EDSI) in-conjunction with Aftermarket System Engineering, Singapore Engine Diagnostic Center (SEDC) is seeking a Systems Engineer (Senior) responsible for Production, MRO & Field Support on the Geared Turbofan PW1100G-JM engine program - the most advanced propulsion system for the Airbus A320NEO/A321NEO commercial jetliner.

EDSI is a dynamic engineering organization focused on the development and certification of commercial and industrial gas turbine engines. EDSI is responsible for overall engine system definition and management. This includes engine performance, operability, system level modeling and simulation, validation and verification of performance and operability requirements, and functional engine and air vehicle systems integration. EDSI also defines engine architecture, system and structural design as well as manages all requirements across the program.

What You Will Do

• Provide technical guidance and support for PW1100G-JM Production/MRO network and airline customers.
• Actively monitor PW1100G-JM Production, MRO and fielded engine performance including with a focus on the following areas: performance trending, statistical process control, limit exceedance and quality assurance dispositions, test cell correlation, effectivity of overhaul work scope via gas generator component analysis, deterioration modeling and trend shift diagnosis via gas generator component analysis.
• Perform system level event analysis for Production, MRO and fielded engines.
• Ensure safe field operation of reliable P&W engines through analysis of engine operability, performance, and product usage.
• Trend fleet-wide performance and investigate anomalies.
• Perform fielded engine event support and system analysis data review using field data sources.
• Support data analytics initiatives utilizing field data sources and big data tools
• Drive and support engineering Root Cause investigations (e.g. part failure) through use of event data, fleet usage data and aero-thermal models.
• Generate and communicate technical presentations and reviews to key program stakeholders and customers.
• Work schedule: Hybrid, working alternately in-office and remotely.

Qualifications You Must Have

• BS degree in Science, Technology, Engineering or Mathematics (STEM)
• At least 5 years working experience in Engine Powerplant, Test Cell, Engine Shop Environment.
• Practical knowledge of engine hardware and system level design

• Experience in Programming and Data Analytics / Data Visualization tools (C++, Python, MATLAB, etc)

• Experience in communicating with internal and external customers.
• Knowledge of engine performance and operability concepts
• Knowledge of component aerodynamics, air systems, heat transfer & secondary flow.

Qualifications We Prefer

• Work schedule: Hybrid, working alternately in-office and remotely.
• Practical knowledge of data connectivity and data structure management would be an advantage
• Strong teamwork and communication skills.
• A passion for aerospace and eagerness to learn
• Strong data analytics skillset

What We Offer

• Career and skills development opportunities.
• Employee scholarship program for further education.
• Comprehensive health, medical and dental benefits.
• On-the-job training and in-house/external certifications.
• Competitive renumeration package.
• Allowance and overtime benefits where appliable.
• Company transport provided.

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

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Responsibilities:

• Prepare and package goods to customers
• Perform assembly and installation at retail environment
• Perform field support activities
• Perform collection and delivery from and to the customers location
• Perform other duties as assigned by supervisor

Requirements:

• Valid Singapore’s Class 3 driving licence
• At least 2 year(s) of working experience in the related field
• Able to handle loading/unloading goods
• Able to perform delivery duties courteously and professionally
• Able to work overtime

IT Field Service Engineers are technical staff in ST Engineering’s IT organisation who keep IT assets in good working order and ensure that they run smoothly every day. They are first responders who assist users who experience technical difficulties when operating any IT resource, be it hardware or software. Field Engineers work closely with other technical experts like systems, network, database and application managers, software developers and end-users to ensure that technical issues are promptly attended to and resolved.

Job Description

IT Field Engineers have the following responsibilities:

• Installing and configuring computer hardware, software, systems, networks, printers and scanners
• Planning and undertaking scheduled maintenance upgrades
• Setting up accounts for staff, ensuring that they know how to log in
• Engaging computer users to determine the nature of any problems they encounter
• Ensuring record keeping on IT incident and service management system
• Responding to breakdowns
• Investigating, diagnosing and solving computer software and hardware faults
• Supervising junior engineering and technical staff
• Obtaining replacement or specialist components, fixtures or fittings
• Repairing equipment and replacing parts
• Managing inventory records of hardware, equipment, software
• Managing stocks of equipment, consumables and other supplies
• Coordinating and executing assigned IT project activities
• Serving as SME (Subject Matter Expert) in the designated ICT areas such as VC (Video Conferencing) or IT Asset handling and educating end-users on proper use and care of such IT hardware, software & systems

Job Requirements

• At least 1 - 3 years of experience using, configuring, troubleshooting and supporting the IT systems in a large capacity.
• Able to interact well with users and work co-operatively with IT colleagues in other disciplines to successfully support end-users.
• 1 x Ang Mo Kio
• 1 x Jurong East

Seniority level

• Seniority level Executive

Employment type

• Employment type Contract

Job function

• Job function Information Technology
• Industries Industrial Machinery Manufacturing

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Geylang, Central Singapore Community Development Council, Singapore 1 month ago

IT Support, Data & Analytics - Technology Consulting (1 year contract) IT Support Engineer – Identity & Access Management

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Provides a high level of customer satisfaction through the effective delivery of technical onsite support and installations. This will include break-fix tasks, hardware product and software installations, site planning, problem escalation and managing installations.

Support Data center activities in Oracle Cloud environment which includes rack and stack, cabling work, server hardware and other appliances deployment/decommission, inventory management controls (Scanning, reconciliation), troubleshoot offline/downed server issues, manage inbound/outbound shipping tickets, etc

Understands service processes and options.

Able to solve the problems for products where training has been completed and to create action plans to drive further analysis when increased work experience has been gained.

Assists in developing, reviewing, and implementing hardware installation plans.

Works primarily at customer sites or data centers.

May need to be able to travel at short notice - short term, within region, potentially globally.

Requires a 7x24-hours commitment to participate in the regional/country standby rotation program or shift work.

• Minimum 5 years working in customer support services in Data Center environment resolving technical problems on customer Hardware and Software infrastructure required.
• College diploma or university degree and an Industry standard certification/technical qualifications a plus or proven equivalent technical industry experience.
• Working knowledge of hardware product range (server, storage, network devices), product installation and break/fix maintenance support. Experience with Oracle hardware will have an advantage.
• Hands-on hardware and software troubleshooting experience.
• Proven customer management support skills, analytical and problem-solving abilities.
• Able to communicate technical updates & relevant trouble-shooting diagnostics, including resolution information.
• Ability to present ideas in business-friendly and user-friendly language.
• Self-driven individual with good oral and written communication skills in local language and English, able to provide clear and accurate reports for out-of-line situations.
• Ability to remain focused under pressure.

This role is open to Singaporeans only.

This role will involve the successful applicant working on government projects which may require security clearance being obtained and maintained as a condition of employment. Candidates applying for this role must be willing to provide necessary personal details for the application and maintenance of necessary security clearance.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Other
• Industries IT Services and IT Consulting

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Associate Customer Support Engineer, APAC End User Support - Global Hedge Fund - Singapore & Hong Kong Technical Support Specialist (Payment Terminals & Solutions)

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Pratt & Whitney Engine Design & Systems Integration (EDSI) in-conjunction with Aftermarket System Engineering, Singapore Engine Diagnostic Center (SEDC) is seeking a Systems Engineer (Senior) responsible for Production, MRO & Field Support on the Geared Turbofan PW1100G-JM engine program - the most advanced propulsion system for the Airbus A320NEO/A321NEO commercial jetliner.

EDSI is a dynamic engineering organization focused on the development and certification of commercial and industrial gas turbine engines. EDSI is responsible for overall engine system definition and management. This includes engine performance, operability, system level modeling and simulation, validation and verification of performance and operability requirements, and functional engine and air vehicle systems integration. EDSI also defines engine architecture, system and structural design as well as manages all requirements across the program.

What You Will Do

• Provide technical guidance and support for PW1100G-JM Production/MRO network and airline customers.

• Actively monitor PW1100G-JM Production, MRO and fielded engine performance including with a focus on the following areas: performance trending, statistical process control, limit exceedance and quality assurance dispositions, test cell correlation, effectivity of overhaul work scope via gas generator component analysis, deterioration modeling and trend shift diagnosis via gas generator component analysis.

• Perform system level event analysis for Production, MRO and fielded engines.

• Ensure safe field operation of reliable P&W engines through analysis of engine operability, performance, and product usage.

• Trend fleet-wide performance and investigate anomalies.

• Perform fielded engine event support and system analysis data review using field data sources.

• Support data analytics initiatives utilizing field data sources and big data tools

• Drive and support engineering Root Cause investigations (e.g. part failure) through use of event data, fleet usage data and aero-thermal models.

• Generate and communicate technical presentations and reviews to key program stakeholders and customers.

• Work schedule: Hybrid, working alternately in-office and remotely.

Qualifications You Must Have

• BS degree in Science, Technology, Engineering or Mathematics (STEM)

• At least 5 years working experience in Engine Powerplant, Test Cell, Engine Shop Environment.

• Practical knowledge of engine hardware and system level design

• Experience in Programming and Data Analytics / Data Visualization tools (C++, Python, MATLAB, etc)

• Experience in communicating with internal and external customers.

• Knowledge of engine performance and operability concepts

• Knowledge of component aerodynamics, air systems, heat transfer & secondary flow.

Qualifications We Prefer

• Work schedule: Hybrid, working alternately in-office and remotely.

• Practical knowledge of data connectivity and data structure management would be an advantage

• Strong teamwork and communication skills.

• A passion for aerospace and eagerness to learn

• Strong data analytics skillset

What We Offer

• Career and skills development opportunities.

• Employee scholarship program for further education.

• Comprehensive health, medical and dental benefits.

• On-the-job training and in-house/external certifications.

• Competitive renumeration package.

• Allowance and overtime benefits where appliable.

• Company transport provided.

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