79 Crm Specialist jobs in Singapore

ZOHO CRM Specialist (Remote)

Key Responsibilities:

· ZOHO CRM Implementation & Management

· Administer and customize ZOHO CRM to fit business needs

· Plan, manage, and execute digital marketing campaigns

· Create and manage automation workflows, blueprints, and reports

· Collaborate with cross-functional teams to align CRM with company goals

· Develop dashboards and analytics to support sales and marketing teams

· Identify and troubleshoot CRM-related issues and ensure data integrity

· Evaluate ROI of marketing campaigns and provide actionable insights to management.

· Set up ZOHO CRM workflows, dashboards, and reports to support lead generation, customer engagement, and performance tracking within ZOHO Analytics

· Work closely with sales and product teams to align CRM and marketing efforts

· Develop and manage marketing automation workflows in ZOHO

· Maintain accurate and up-to-date customer data within the system.

· Segment customer data for targeted campaigns

Job Requirements :

· Diploma in Marketing, Communications, Business , or related field.

· Min 2 years hands-on experience with Zoho CRM

· Proficiency in data analysis using ZOHO CRM

· Strong analytical and problem-solving skills, with the ability to interpret data and extract meaningful insights and actionable recommendations.

· Strong communication skills and project management abilities

· Collaborative mindset and the ability to work effectively across various teams and functions.

· Strong understanding of CRM best practices and sales/marketing workflows

· Ability to work independently in a remote environment

Senior /CRM Specialist (9 month contract)
Crypto Jobs
Job Description
Senior / CRM Specialist (9-month contract)
Company:
Crypto.com
Job Type:
Contract
About Crypto.com
Crypto.com is a leading crypto platform offering trading, payments, and financial services. They are growing their e-commerce platform, focusing on driving user retention and engagement through targeted communication channels.
Role Overview
Key Responsibilities
Collaborate with Product, Marketing, Creative, and Tech teams on go-to-market (GTM) strategies
Support CRM Manager in planning, executing, and optimizing CRM campaigns
Manage user segmentation, automation, lifecycle management, and reporting
Drive metrics like DAU/MAU, retention, loyalty, and purchases
Use A/B testing to analyze and improve CRM initiatives
Requirements
3+ years experience in growth, marketing, CRM, or business analysis roles
Proficient with CRM tools such as Braze, Hubspot, Salesforce
Strong knowledge of digital assets, crypto trading, and derivatives
Interest or knowledge of financial news preferred
Skilled in campaign delivery, automation, and rigorous A/B testing
Excellent English communication skills; Mandarin is a bonus
Strong project management, organizational skills, and ownership mindset
DevOps Architect (Individual contributor role) Athens, Attiki, Greece
Post Listing Research and Account Manager Dublin, County Dublin, Ireland
#J-18808-Ljbffr

Role Overview

The CRM Campaign Operations Manager will manage end-to-end CRM campaigns to drive user retention and engagement, develop lifecycle messaging journeys, improve CRM performance, and collaborate with cross-functional teams to optimize campaigns.

Key Responsibilities

• Manage and execute end-to-end CRM campaign operations, focusing on driving user retention, engagement, and growing LTV. This requires cross-functional collaboration with the Brand, Content, Growth Marketing teams to ensure seamless campaign execution.

• Conduct audience segmentation and customer journey mapping across personas to set up and run customer lifecycle campaigns (e.g. onboarding, nurturing, re-engagement, loyalty programs) that leverage the CRM, marketing automation tools and multiple messaging channels (e.g. email, WhatsApp, push notifications, in-app messages).

• Collaborate with the IT and/or relevant teams to troubleshoot platform issues, manage data integrations, and shape the CRM roadmap.

• Maintain, analyse and report on CRM operational performance, identifying key metrics and insights to inform process optimization and efficiency improvements.

• Ensure data integrity and compliance with regional privacy regulations (e.g., GDPR) within all CRM campaign operations.

• 4+ years of relevant experience in CRM operations, marketing automation, or lifecycle campaigns management roles.

• Demonstrated experience using CRMs like Microsoft Dynamics or Salesforce.

• Demonstrated experience setting up and using Customer Engagement Platforms like Braze or Salesforce Marketing Cloud or OneSignal.

• Hands-on experience in building and managing complex, multi-step automated campaigns and customer lifecycle journeys.

• Hands-on experience in audience segmentation, list management, and data-driven campaign targeting.

• A startup mentality with a bias to action and the ability to flex in a fast-paced environment.

While not a strict requirement, these are advantageous:

• Knowledge of HTML for email development and content customization.

• Familiarity with coding languages such as Liquid or JavaScript for dynamic content and personalization.

• Experience with API integrations for CRM and marketing platforms to enhance data flow and functionality.

This is a career-defining opportunity to shape the future of longevity medicine while working alongside world-class clinicians and technologists. You will contribute to initiatives that directly lead to extending human healthspan while establishing Singapore as the global hub for longevity innovation.

At Morrow, you will build the foundation of team excellence and help translate our vision into reality. Your work will empower every team member to serve with clarity, confidence, and care. You will not just be building training systems. You will be shaping a people-first culture where learning becomes a daily practice.

About the Role

We are seeking a detail-oriented and technically curious CRM Campaign Junior Specialist to support the execution and optimisation of client communications across our marketing automation platforms, primarily Salesforce Marketing Cloud (SFMC) and/or Braze.

This is a hands-on role critical to ensuring accurate, timely, and compliant delivery of CRM campaigns across multiple channels and markets. You will work closely with the Senior CRM Manager and cross-functional teams to build and optimise campaigns that engage clients and drive business outcomes.

So, who are we?

Hello, we're IG Group. No, not Instagram – though we're a pretty big deal ourselves. We're a global, FTSE 250-listed company made up of a collection of progressive fintech brands in the world of online trading and investing. The best part? We've snapped up many awards for our top-class platforms, forward-thinking products, and incredible employee experiences.

We believe in financial freedom. And our purpose is to help ambitious people achieve it. Around 400,000 people use our groundbreaking technology and forward-thinking platforms to trade the financial products they know and love.

Did we mention we have offices in 18 countries? Yes, when you join IG Group, you'll have the chance to work across multiple brands, with people all over the world. Join us for an exciting future and let's innovate together.

Your role in the team

Reporting directly to the Senior CRM Manager, you will play a vital role in the engagement of IG clients and its coming products for the Singapore market.

We have big expansion goals, and your insights and creativity will shape the way we communicate with traders and investors, supporting both acquisition and retention efforts for IG in Singapore.

We are in the middle of building something exciting – and looking for a person who can make engagement a differentiator in this crowded market.

What you'll do - Key Responsibilities

• Campaign Build & Deployment Set up, QA, and deploy campaigns across email, push, and in-app channels using SFMC and Braze.

Work with templates, content blocks, and audience lists to ensure accurate personalisation.
- Data & Automation Manage data extensions, imports, and automations in SFMC; audiences and segments in Braze.

Monitor campaign performance, bounce rates, and troubleshoot technical issues.
- Testing & QA Validate targeting rules, opt-outs, and conduct cross-device and client testing.

Flag deliverability or performance issues for resolution.
- Collaboration & Support Partner with the Senior CRM Manager to deliver lifecycle journeys and new product rollouts.

Provide ad-hoc support for marketing campaigns when needed.
- Reporting & Optimisation Extract and prepare weekly campaign performance reports for stakeholders.

Provide insights and recommendations to improve engagement and optimise CRM journeys.

Requirements

• 2-3 years of hands-on experience with CRM or marketing automation platforms (Salesforce Marketing Cloud and/or Braze).
• Strong understanding of segmentation, personalisation, and deliverability best practices.
• High attention to detail and problem-solving mindset.
• Ability to manage multiple campaigns in a fast-paced environment.
• Proactive and able to work independently, while collaborating effectively with cross-market teams.

Nice to Have

• Practical knowledge of HTML/CSS for responsive email design (including dark mode handling and inline styling).
• Basic working knowledge of SQL, AMPscript, or Liquid templating.
• Experience in financial services or fintech, especially in compliance-heavy environments.
• Interest in building a long-term career in CRM and marketing automation.

How We Work

We try to take a thoughtful approach to our ways of working as a company. We follow a hybrid working model with 3 days in the office - which we think balances the need to collaborate effectively and connect with each other. When it comes to how we deliver, there are 5 things we want everyone to do to drive high performance, better learning and career satisfaction:

• Lead and Inspire: Drives trust, alignment, and enthusiasm
• Think Big: Focus on the problems that most impact commercial outcomes
• Champion the client: Understand and prioritise client's needs
• Deliver at pace: Push for fast, sustainable growth;
• Raise the bar: Take ownership, be accountable and share feedback

We believe that diversity is vital to success, it fuels creativity, drives innovation and sets us up for global success. We're committed to building teams with a variety of perspectives and skills to help us realise our vision and strategy, that's why we encourage applications from people with diverse backgrounds and experiences to join us on this journey.

The Perks

Your growth fuels our success Thrive with tailored development programs, mentoring opportunities with leaders, and clear career progression. Expand your network through committees, sports and social clubs. Enjoy extra time off for volunteering and community work.

In addition to salary and bonus, we offer a wider range of benefits including:

• Flexible working hours and work-from-home opportunities
• 20 days of Annual Leave per financial year (carry forward or sell-off up to 5 days), additional one day for every year of completed service, capped at 23 days
• Medical plans including dental cover
• Two volunteering days per year
• One day of birthday leave per year
• Gym/Fitness reimbursement, IG pays a contribution of SGD 60/month for fitness or gym membership costs
• Global Share Purchase Plan, allows you to invest into a share plan and receive 1 free matching share for every two shares you purchase

Learn more about the Perks here

Join us for this exciting journey. Apply now

Description

The CRM Campaign Operations Specialist will manage end-to-end CRM campaigns to drive user retention and engagement, develop lifecycle messaging journeys, improve CRM performance, and collaborate with cross-functional teams to optimize campaigns.

Key Responsibilities

• Manage and execute end-to-end CRM campaign operations, focusing on driving user retention, engagement, and growing LTV. This requires cross-functional collaboration with the Brand, Content, Growth Marketing teams to ensure seamless campaign execution.
• Conduct audience segmentation and customer journey mapping across personas to set up and run customer lifecycle campaigns (e.g. onboarding, nurturing, re-engagement, loyalty programs) that leverage the CRM, marketing automation tools and multiple messaging channels (e.g. email, WhatsApp, push notifications, in-app messages).
• Collaborate with the IT and/or relevant teams to troubleshoot platform issues, manage data integrations, and shape the CRM roadmap.
• Maintain, analyse and report on CRM operational performance, identifying key metrics and insights to inform process optimization and efficiency improvements.
• Ensure data integrity and compliance with regional privacy regulations (e.g., GDPR) within all CRM campaign operations.

Requirements

• 4+ years of relevant experience in CRM operations, marketing automation, or lifecycle campaigns management roles.
• Demonstrated experience using CRMs like Microsoft Dynamics or Salesforce.
• Demonstrated experience setting up and using Customer Engagement Platforms like Braze or Salesforce Marketing Cloud or OneSignal.
• Hands-on experience in building and managing complex, multi-step automated campaigns and customer lifecycle journeys.
• Hands-on experience in audience segmentation, list management, and data-driven campaign targeting.
• A startup mentality with a bias to action and the ability to flex in a fast-paced environment.

While not a strict requirement, these are advantageous:

• Knowledge of HTML for email development and content customization.
• Familiarity with coding languages such as Liquid or JavaScript for dynamic content and personalization.
• Experience with API integrations for CRM and marketing platforms to enhance data flow and functionality.

Benefits

This is a career-defining opportunity to shape the future of longevity medicine while working alongside world-class clinicians and technologists. You will contribute to initiatives that directly lead to extending human healthspan while establishing Singapore as the global hub for longevity innovation. At Morrow, you will build the foundation of team excellence and help translate our vision into reality. Your work will empower every team member to serve with clarity, confidence, and care. You will not just be building training systems. You will be shaping a people-first culture where learning becomes a daily practice.

Minimum 700 characters. 2983 characters used.

You may apply directly on

Description

The CRM Campaign Operations Specialist will manage end-to-end CRM campaigns to drive user retention and engagement, develop lifecycle messaging journeys, improve CRM performance, and collaborate with cross-functional teams to optimize campaigns.

Key Responsibilities

• Manage and execute end-to-end CRM campaign operations, focusing on driving user retention, engagement, and growing LTV. This requires cross-functional collaboration with the Brand, Content, Growth Marketing teams to ensure seamless campaign execution.
• Conduct audience segmentation and customer journey mapping across personas to set up and run customer lifecycle campaigns (e.g. onboarding, nurturing, re-engagement, loyalty programs) that leverage the CRM, marketing automation tools and multiple messaging channels (e.g. email, WhatsApp, push notifications, in-app messages).
• Collaborate with the IT and/or relevant teams to troubleshoot platform issues, manage data integrations, and shape the CRM roadmap.
• Maintain, analyse and report on CRM operational performance, identifying key metrics and insights to inform process optimization and efficiency improvements.
• Ensure data integrity and compliance with regional privacy regulations (e.g., GDPR) within all CRM campaign operations.

Requirements

• 4+ years of relevant experience in CRM operations, marketing automation, or lifecycle campaigns management roles.
• Demonstrated experience using CRMs like Microsoft Dynamics or Salesforce.
• Demonstrated experience setting up and using Customer Engagement Platforms like Braze or Salesforce Marketing Cloud or OneSignal.
• Hands-on experience in building and managing complex, multi-step automated campaigns and customer lifecycle journeys.
• Hands-on experience in audience segmentation, list management, and data-driven campaign targeting.
• A startup mentality with a bias to action and the ability to flex in a fast-paced environment.

While not a strict requirement, these are advantageous:

• Knowledge of HTML for email development and content customization.
• Familiarity with coding languages such as Liquid or JavaScript for dynamic content and personalization.
• Experience with API integrations for CRM and marketing platforms to enhance data flow and functionality.

Benefits

This is a career-defining opportunity to shape the future of longevity medicine while working alongside world-class clinicians and technologists. You will contribute to initiatives that directly lead to extending human healthspan while establishing Singapore as the global hub for longevity innovation. At Morrow, you will build the foundation of team excellence and help translate our vision into reality. Your work will empower every team member to serve with clarity, confidence, and care. You will not just be building training systems. You will be shaping a people-first culture where learning becomes a daily practice.

Minimum 700 characters. 2983 characters used.

You may apply directly on

for more information.Principal Product Manager, Marketing Automation page is loaded# Principal Product Manager, Marketing Automationlocations:
Singaporetime type:
Full timeposted on:
Posted 19 Days Agojob requisition id:
**Job Description:***Principal Product Manager JD***Mission and attractiveness**Rakuten Group is one of the world’s leading Internet service companies, providing a variety of consumer and business-focused services including e-commerce, travel, banking, securities, credit card, e-money, portal & media, online marketing, and professional sports. Rakuten is expanding globally and currently has operations throughout Asia, Western Europe, and the Americas. Founded in 1997, Rakuten is headquartered in Tokyo, with over 10,000 employees worldwide. For more information, visitRakuten Marketing Cloud Platform Department’s mission is to lead Rakuten’s marketing related products strategy, execute product development and implementation. We empower Rakuten internal marketing teams by building engaging, respectful, and cost-efficient marketing platforms that put our customers at the center. Our main advantage comes from our ability to leverage the Rakuten Ecosystem. We provide marketing solutions such as marketing campaign management, multichannel communication, and personalization.**Purpose / Goal / Reason**With the expansion of our business, we are opening a Principle Product Manager position to accelerate our product growth with a specific focus on understanding unmet needs with our current portfolio, building the vision to create a strategic advantage and accelerate our growth.**Business outline, business details, stakeholders, business procedures, responsibilities, English usage situations, etc.***Strategic Leadership & Vision:*** Define and champion the product vision, strategy, and roadmap for our marketing suite, with a strong focus on competitive differentiation and market leadership.* Conduct in-depth competitive analysis to identify product gaps, opportunities, and strategic advantages.**Product Planning & Execution:*** Lead the product planning process, translating market insights and competitive intelligence into actionable product specifications, user stories, and detailed requirements.* Prioritize and manage the product backlog, ensuring alignment with business objectives, customer needs, and competitive pressures.* Drive the entire product lifecycle from ideation to launch, iteration, and eventual sunsetting, with a focus on continuous improvement and optimization.**Stakeholder Management & Collaboration:*** Effectively communicate the product vision, strategy, and roadmap to key stakeholders, including executives, engineering, design, marketing, sales, and customer support.* Build strong relationships with cross-functional teams to ensure seamless collaboration and alignment throughout the product development process.* Navigate complex organizational structures and effectively influence decision-making at all levels.**Market & Customer Focus:*** Conduct thorough market research, competitive analysis, and customer interviews to identify unmet needs and emerging opportunities.* Develop a deep understanding of our target audience and their evolving needs.* Translate customer feedback and market insights into actionable product improvements and new feature development.**Financial Acumen & Business Impact:*** Develop a strong understanding of the product P&L and identify opportunities to drive revenue growth, improve profitability, and optimize costs.* Strong passion for business growth, being customer and data
driven, and “Get Things Done” mind set* Track key product metrics and analyze performance data to identify areas for improvement and optimization.* Make data-driven decisions and recommendations to maximize the business impact of the product.**Mentorship & Guidance:*** Serve as a subject matter expert and mentor to other product managers, providing guidance and support on product strategy, planning, and execution.* Share best practices and contribute to the overall growth and development of the product management team.This is a hands-on role. The candidate should be comfortable with deep research and analysis on the product, and not afraid to get into the details.**Work experience, Years of experience, Skill (Tech), Industry, Qualification etc.*** 10+ years of experience in product management, with a strong focus on marketing technology (MarTech).* Bilingual in both Japanese (JLPT N2) and English is preferred as you will need to liaise with both external and internal Japanese stakeholders.* Proven track record of success in a startup or mid-sized company environment.* Experience working in an enterprise environment, with a strong understanding of enterprise sales cycles and customer needs.* Deep understanding of the marketing technology landscape, including AI, marketing automation, CRM, analytics, personalization, and advertising technologies.* Experience with platforms such as Salesforce Marketing Cloud, Adobe Marketing Cloud, Braze, or similar enterprise-grade solutions.* Ability to think strategically and develop a clear product vision and roadmap.* Strong analytical and problem-solving skills, with the ability to identify key insights and opportunities.* Ability to effectively communicate with both technical and non-technical audiences.* Proven ability to build strong relationships with cross-functional teams.* Ability to work effectively with engineering teams to deliver high-quality products on time and within budget.* Strong understanding of financial metrics, including revenue, cost, and profit.* Ability to analyze financial data and make data-driven decisions.* Exceptional research and analytical skills to conduct in-depth product analysis.
#J-18808-Ljbffr

Role : Marketing and/or AI Automation Intern

Duration : 3 – 6 months

Co.Efficient Alpha are an award-winning startup focused on helping companies be more energy efficient and sustainable.

We have recently successfully concluded our pre-seed round and are on an expansion drive to achieve our growth objectives.

We are looking for talents to join us in a variety of roles over the next 12 months in sales, engineering, service, ops and accounts.

The Role – Marketing Intern

Our Marketing Intern shall work closely with our Founder on the following exciting endeavours -

a) prepare a marketing strategy which will cover social media, digital campaigns, print, lead generation and memberships

b) start B2B social media content and engagement

c) design and execute campaigns

d) enhance existing print materials and pitch decks

The Role – AI Automation Intern

Alternatively and/or in parallel, we are open to welcoming onboard an AI Automation Intern who can derive the marketing workflow listed above, as well as the following –

a) understand, map, digitally document and then automate our existing processes

b) design and set up workflows for sales, service, collection

c) design and set up workflows for HR tasks such as hiring, onboarding, payments

d) design and set up Finance tasks such as AR and AP

We offer

• A monthly stipend of S$1,000.00

• Team allowances when revenue targets are met

• Hybrid work arrangements

• Learning opportunities across different functionalities of our company

• Learning opportunities in different market segments that we serve

• Green field / sandbox developments in processes where you can design, create, test, implement your ideas to help us improve

Ideal Profile

• Strong marketing background

• Proficiency in marketing/design/operational/productivity tools

• Curious, creative, meticulous, driven, independent

• For AI role – must have an AI background

Key Responsibilities

• Build and maintain long-term relationships with clients from the Greater China region. （Mainland China, Hong Kong, Macau, Taiwan)
• Act as the main point of contact between clients and internal departments (accounting, tax, corporate secretarial).
• Understand clients’ business needs and provide timely, professional support throughout their Singapore business journey.
• Coordinate client onboarding, KYC documentation, and ongoing compliance reviews.
• Manage client communications, feedback tracking, and relationship follow-ups.
• Participate in client events, webinars, and partnership initiatives to strengthen business ties and attract new clients.
• Travel regularly to Shenzhen, Wuhan, and Hong Kong to conduct client background checks and on-site meetings.

Requirements：

• Bachelor’s degree in Business, Accounting, Finance, or related field.
• Fluent in Mandarin and English (speaking, listening, reading, and writing).
• Relevant professional qualifications a plus: ACCA level 1, LCCI, CAT, local Diploma.
• Prior experience in customer service, client management, or professional services preferred.
• Excellent communication, coordination, and interpersonal skills.
• Willingness to travel and work on-site at client locations in Greater China.
• Strong sense of professionalism, attention to detail, and willingness to learn.