135 Crm Specialist jobs in Singapore

Crypto.com is seeking a CRM Specialist (TradFi) to support the execution of cross-channel communications for our up-and-coming e-commerce platform. Key functions will include driving platform retention, engagement, and usage metrics, via channels including but not limited to push notifications, email, and in-browser messages.

The CRM Specialist (TradFi) will report directly to the CRM Manager and work closely with in-house marketing, product, and creative teams. The Specialist must demonstrate a deep understanding of the company's product, identify consumer touchpoints, and propose actionable items to meet customers' needs. The ideal candidate should possess strong research and communication skills, be highly organized and detail-oriented, and be capable of managing multiple projects simultaneously.

• Collaborate with cross-functional teams (Product, Marketing, Creative, Tech) for effective GTM strategies
• Assist CRM Manager in planning and executing CRM & campaign programs
• Drive platform retention, engagement, and usage metrics (e.g. new-fund deposit, cross-selling conversion)
• Manage user segmentation, communication delivery (emails, push notifications, in-app messages), and performance evaluation
• Use data analytics to anticipate user behavior, including product preferences and purchasing patterns, to create new touchpoints and implement targeted upselling and cross-selling strategies within an optimized framework
• Conduct comprehensive experiments throughout the customer lifecycle to identify successful strategies for funnel conversion and customer engagement
• Plan and integrate data points with the CRM applications
• Coordinate analysis of industry trends to meet business objectives
• Create hypotheses, run A/B tests, and apply basic statistics to improve campaign performance
  

• Minimum 2 years of experience in growth, marketing, CRM or BA roles
• Robust knowledge of digital assets and traditional fiance
• In-depth understanding of economic trends and analyzing market indicators (TradingView charts, such as EMA, MACD, RSI, and Bollinger bands)
• Proficient in delivering campaigns and managing automation with rigorous A/B testing
• Sensitive to numbers, logical thinking, and analytical skills
• Proven track record of using data and analytics tools to increase performance and enhance customer experience
• Excellent command of English; Mandarin proficiency is a bonus
• Excellent project management and communication skills
• Experience working to enable marketing personalization and dynamic content with 1st and 3rd party data
• Experience in SQL or HTML is an advantage
• Familiarity with CRM software (e.g., Braze, Hubspot, Salesforce) is a plus
• Demonstrates a strong sense of ownership, responsibility, and commitment
• Self-directed learner with a motivated attitude
• Quick to adapt to ever-changing and volatile market conditions
• Interest in and familiarity with financial news preferred
  

The CRM Specialist (TradFi) will report directly to the CRM Manager and work closely with in-house marketing, product, and creative teams. The Specialist must demonstrate a deep understanding of the company's product, identify consumer touchpoints, and propose actionable items to meet customers' needs. The ideal candidate should possess strong research and communication skills, be highly organized and detail-oriented, and be capable of managing multiple projects simultaneously.

Crypto.com is seeking a CRM Specialist (TradFi) to support the execution of cross-channel communications for our up-and-coming e-commerce platform. Key functions will include driving platform retention, engagement, and usage metrics, via channels including but not limited to push notifications, email, and in-browser messages.

• Collaborate with cross-functional teams (Product, Marketing, Creative, Tech) for effective GTM strategies
• Assist CRM Manager in planning and executing CRM & campaign programs
• Drive platform retention, engagement, and usage metrics (e.g. new-fund deposit, cross-selling conversion)
• Manage user segmentation, communication delivery (emails, push notifications, in-app messages), and performance evaluation
• Use data analytics to anticipate user behavior, including product preferences and purchasing patterns, to create new touchpoints and implement targeted upselling and cross-selling strategies within an optimized framework
• Conduct comprehensive experiments throughout the customer lifecycle to identify successful strategies for funnel conversion and customer engagement
• Plan and integrate data points with the CRM applications
• Coordinate analysis of industry trends to meet business objectives
• Create hypotheses, run A/B tests, and apply basic statistics to improve campaign performance

• Minimum 2 years of experience in growth, marketing, CRM or BA roles
• Robust knowledge of digital assets and traditional finance
• In-depth understanding of economic trends and analyzing market indicators (TradingView charts, such as EMA, MACD, RSI, and Bollinger bands)
• Proficient in delivering campaigns and managing automation with rigorous A/B testing
• Sensitive to numbers, logical thinking, and analytical skills
• Proven track record of using data and analytics tools to increase performance and enhance customer experience
• Excellent command of English; Mandarin proficiency is a bonus
• Excellent project management and communication skills
• Experience working to enable marketing personalization and dynamic content with 1st and 3rd party data
• Experience in SQL or HTML is an advantage
• Familiarity with CRM software (e.g., Braze, Hubspot, Salesforce) is a plus
• Demonstrates a strong sense of ownership, responsibility, and commitment
• Self-directed learner with a motivated attitude
• Quick to adapt to ever-changing and volatile market conditions
• Interest in and familiarity with financial news preferred

Not Applicable

Full-time

Other

Key Responsibilities

• Enhance and support our Sales360 system (digital retail experience and CRM platform) across the group. Collaborate with users and developers to deliver best-in-class experience and features, provide user training and process documentation, manage internal inquiries.
• Plan and execute email marketing campaigns with centralised databases, including segmentation and automation
• Manage and maintain the centralised databases across various platforms, including the accurate and timely data transfer from the principal systems (e.g. Salesforce)
• Manage and execute the expansion of structured and effective CRM programmes
• Leverage data analytics across all platforms to enhance customer and user experiences
• Develop quarterly customer profiles for brand marketing teams to identify trends and opportunities
• Compile and report weekly, monthly and quarterly digital metrics (e.g. digital performance, conversions, social media activities), market audits, industry trends and media effectiveness
• Prepare monthly online (Google) brand satisfaction levels and share of voice across brands and market segments

The Requisite:

• Minimum Degree qualifications with 2 – 3 years in digital marketing or systems with proven track records of performance marketing experience
• Meticulous with excellent attention to details
• Able to excel under pressure with the ability to manage concurrently projects and multiple deadlines
• Highly organised and analytical
• Strong written and verbal communication
• Result-oriented problem solver and team-player
• Willingness to learn and excel
• Proficient in CRM and Marketing Platforms (e.g. ActiveCampaign, SalesForce, etc.) and MS Office application
• Passionate about all things digital: eager to learn and try new digital marketing technologies and methodologies

Working hours: 8.30am to 6.00pm

Interest applicants, pls email updated resume to

Key Responsibilities

• Enhance and support our Sales360 system (digital retail experience and CRM platform) across the group. Collaborate with users and developers to deliver best-in-class experience and features, provide user training and process documentation, manage internal inquiries.
• Plan and execute email marketing campaigns with centralised databases, including segmentation and automation
• Manage and maintain the centralised databases across various platforms, including the accurate and timely data transfer from the principal systems (e.g. Salesforce)
• Manage and execute the expansion of structured and effective CRM programmes
• Leverage data analytics across all platforms to enhance customer and user experiences
• Develop quarterly customer profiles for brand marketing teams to identify trends and opportunities
• Compile and report weekly, monthly and quarterly digital metrics (e.g. digital performance, conversions, social media activities), market audits, industry trends and media effectiveness
• Prepare monthly online (Google) brand satisfaction levels and share of voice across brands and market segments

The Requisite:

• Minimum Degree qualifications with 2 – 3 years in digital marketing or systems with proven track records of performance marketing experience
• Meticulous with excellent attention to details
• Able to excel under pressure with the ability to manage concurrently projects and multiple deadlines
• Highly organised and analytical
• Strong written and verbal communication
• Result-oriented problem solver and team-player
• Willingness to learn and excel
• Proficient in CRM and Marketing Platforms (e.g. ActiveCampaign, SalesForce, etc.) and MS Office application
• Passionate about all things digital: eager to learn and try new digital marketing technologies and methodologies

Location: Alexandra

Industry: European MNC Automotive

Working hours: 8.30am to 6.00pm

Interest applicants, pls email updated resume to

Jessie Hoe Huey Miin

CEI Reg No. R1103861

EA Lic: 99C4599

Key Responsibilities

• Enhance and support our Sales360 system (digital retail experience and CRM platform) across the group. Collaborate with users and developers to deliver best-in-class experience and features, provide user training and process documentation, manage internal inquiries.
• Plan and execute email marketing campaigns with centralised databases, including segmentation and automation
• Manage and maintain the centralised databases across various platforms, including the accurate and timely data transfer from the principal systems (e.g. Salesforce)
• Manage and execute the expansion of structured and effective CRM programmes
• Leverage data analytics across all platforms to enhance customer and user experiences
• Develop quarterly customer profiles for brand marketing teams to identify trends and opportunities
• Compile and report weekly, monthly and quarterly digital metrics (e.g. digital performance, conversions, social media activities), market audits, industry trends and media effectiveness
• Prepare monthly online (Google) brand satisfaction levels and share of voice across brands and market segments

The Requisite:

• Minimum Degree qualifications with 2 – 3 years in digital marketing or systems with proven track records of performance marketing experience
• Meticulous with excellent attention to details
• Able to excel under pressure with the ability to manage concurrently projects and multiple deadlines
• Highly organised and analytical
• Strong written and verbal communication
• Result-oriented problem solver and team-player
• Willingness to learn and excel
• Proficient in CRM and Marketing Platforms (e.g. ActiveCampaign, SalesForce, etc.) and MS Office application
• Passionate about all things digital: eager to learn and try new digital marketing technologies and methodologies

Location: Alexandra

Industry: European MNC Automotive

Working hours: 8.30am to 6.00pm

Interest applicants, pls email updated resume to

Jessie Hoe Huey Miin

CEI Reg No. R1103861

EA Lic: 99C4599

Key Responsibilities

• Enhance and support our Sales360 system (digital retail experience and CRM platform) across the group. Collaborate with users and developers to deliver best-in-class experience and features, provide user training and process documentation, manage internal inquiries.
• Plan and execute email marketing campaigns with centralised databases, including segmentation and automation
• Manage and maintain the centralised databases across various platforms, including the accurate and timely data transfer from the principal systems (e.g. Salesforce)
• Manage and execute the expansion of structured and effective CRM programmes
• Leverage data analytics across all platforms to enhance customer and user experiences
• Develop quarterly customer profiles for brand marketing teams to identify trends and opportunities
• Compile and report weekly, monthly and quarterly digital metrics (e.g. digital performance, conversions, social media activities), market audits, industry trends and media effectiveness
• Prepare monthly online (Google) brand satisfaction levels and share of voice across brands and market segments

The Requisite:

• Minimum Degree qualifications with 2 – 3 years in digital marketing or systems with proven track records of performance marketing experience
• Meticulous with excellent attention to details
• Able to excel under pressure with the ability to manage concurrently projects and multiple deadlines
• Highly organised and analytical
• Strong written and verbal communication
• Result-oriented problem solver and team-player
• Willingness to learn and excel
• Proficient in CRM and Marketing Platforms (e.g. ActiveCampaign, SalesForce, etc.) and MS Office application
• Passionate about all things digital: eager to learn and try new digital marketing technologies and methodologies

Location: Alexandra

Industry: European MNC Automotive

Working hours: 8.30am to 6.00pm

Interest applicants, pls email updated resume to

Jessie Hoe Huey Miin

CEI Reg No. R1103861

EA Lic: 99C4599

Join to apply for the CRM Campaign Specialist role at Dyson .

About The Role
We are seeking a talented and experienced CRM Campaign Specialist to join our CRM team. You will be the Subject Matter Expert for all things Salesforce Marketing Cloud (SMFC) related, lead campaign implementation, and drive innovation to ensure we get the most out of the platform.

Responsibilities

• Develop and execute marketing campaigns/automations using Salesforce Marketing Cloud, including email marketing, mobile messaging, social media advertising, and more.
• Build and maintain customer data extensions within Salesforce Marketing Cloud to ensure accurate targeting and segmentation.
• Campaign deployment might occasionally involve utilisation of other marketing platforms.
• Collaborate with Retention Strategy Lead to define campaign objectives, target audience, communications cadence and messaging strategy.
• Collaborate with Analytics Lead to monitor and analyze performance metrics to optimize campaign effectiveness.

Subject Matter Expert

• Provide guidance to Markets on campaign set up and implementation, function as the first level of support.
• Provide training and support to team members on Salesforce Marketing Cloud tools and capabilities, including building Step-by-Step Guide and maintaining documentation.
• Provide operational support, including raising tickets and collaborating with the Product/IT Owners to resolve issues.
• Stay up to date on industry best practices and new features within the Salesforce Marketing Cloud platform.
• Collaborate with Product Owners to enable new capabilities within SFMC.
• Collaborate with Analytics and Insights Teams to create data pipelines.

About You

• Strong working knowledge of Salesforce Marketing Cloud (3+ years), with hands-on operational and executional experience.
• Proficiency in creating and managing email and mobile campaigns, automation workflows, journey builder, data extensions within Salesforce Marketing Cloud.
• Strong analytical skills with the ability to interpret data and make data-driven decisions.
• Experience in crafting Operational Guides and related documentation.
• Excellent communication and collaboration skills.
• Proactive team player who enjoys solving problems and enabling those around them.
• Attention to detail and perfectionist approach to quality control.
• Salesforce Marketing Cloud certification is a plus.
• Must have technical skills in AmpScript, SQL, HTML.
• Good to have technical skills in Restful API, MC Connector, JavaScript.

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

• Mid-Senior level

• Full-time

• Other

• Appliances, Electrical, and Electronics Manufacturing

Referrals increase your chances of interviewing at Dyson by 2x.

Get notified about new Customer Relationship Management Specialist jobs in Singapore, Singapore .

About the role

We are seeking a talented and experienced CRM Campaign Specialist to join our CRM team , you will be the Subject Matter Expert for all things Salesforce Marketing Cloud (SMFC) related, lead campaign implementation, and drive innovation to ensure we get the most out of the platform.

Responsibilities:

Campaign Execution

• Develop and execute marketing campaigns/automations using Salesforce Marketing Cloud, including email marketing, mobile messaging, social media advertising, and more.
• Build and maintain customer data extensions within Salesforce Marketing Cloud to ensure accurate targeting and segmentation.
• Campaign deployment might occasionally involve utilisation of other marketing platforms.
• Collaborate with Retention Strategy Lead to define campaign objectives, target audience, communications cadence and messaging strategy.
• Collaborate with Analytics Lead to monitor and analyze performance metrics to optimize campaign effectiveness.

Subject Matter Expert

• Provide guidance to Markets on campaign set up and implementation, function as the first level of support.
• Provide training and support to team members on Salesforce Marketing Cloud tools and capabilities, including building Step-by-Step Guide and maintaining documentations.
• Provide operational support, including raise tickets and collaborate with the Product/IT Owners to resolve issues.
• Stay up to date on industry best practices and new features within the Salesforce Marketing Cloud platform.
• Collaborate with Product Owners to enable new capabilities within SFMC.
• Collaborate with Analytics and Insights Teams to create data pipelines.

About you

• Strong working knowledge of Salesforce Marketing Cloud (3+ years), with hands-on operational and executional experience.
• Proficiency in creating and managing email and mobile campaigns, automation workflows, journey builder, freeform and data extensions within Salesforce Marketing Cloud.
• Strong analytical skills with the ability to interpret data and make data-driven decisions.
• Experience in crafting Operational Guides and related documentation.
• Excellent communication and collaboration skills.
• Proactive team player who enjoys solving problems and enabling those around them.
• Attention to detail and perfectionist approach to quality control.
• Salesforce Marketing Cloud certification is a plus.
• Must have technical skills in AmpScript, SQL, HTML.

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.