306 Benefits Management jobs in Singapore

Associate Director, Global Benefits Management, Health Solutions

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

• Building relationships with strategic clients to strengthen the partnership.
• Create and maintain strong relationships with key external vendors including insurers and specialty providers (e.g. Fullerton Healthcare Group for Aon Care)
• Needs-based consulting, identifying and actioning cross sell opportunities, with knowledge of client profiling and ability to recognize and be sensitive to client needs and priorities.
• Renewal activities, maintaining retention rates as set out by management.
• Mentoring team members in the team and more broadly, as required.
• Guide others in resolving complex client issues based on independent discretion and judgement to determine appropriate solutions and process.
• Work independently and with initiative, with guidance in only the most complex situations.
• Ability to embrace and execute organizational changes.
• Conduct peer review for team members.
• Champion all client-related initiatives and ensure smooth implementation, including active promotion of Aon United
• Act as escalation point for all clients
• Support to Head of GBM, as required

Renewal and remarketing:

• Client Business Consulting and Planning.
• Review of renewal terms.
• Review and preparation of Renewal Proposal / Claims Analysis.
• Meeting with clients on pre-renewal and/or renewals.
• Preparation of Service Level Agreement.
• Preparation & Presentation of the benefits programme to employees.

Day-to-Day Operations:

• Updates to employee movements from clients.
• Following up of underwriting requirements with clients.
• Handling the enquiries from both HR and employees.
• Follow up with clients on outstanding invoices.
• Aged Debt Management.

Skills and experience that will lead to success

• More than 8-10 years of related experiences, depending on job level requirement.
• Proven track record of being a skilled customer-oriented person, have a strong and critical clients’ management mindset, able to engage the clients positively to build and foster long-term active relationships.
• Able to manage multiple priorities and demands, provide active initiatives on demand, guide others in resolving complex issues or to determine the best appropriate actions to take, whether independently and/or on collective discretion(s) /judgement.
• A team player, flexible with an aptitude for fostering positive relationships with all internal stakeholders of different business functions with diversity of thoughts, at all levels, respectfully and collaboratively

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.

The Role

• Responsible for the design and implementation of effective employee benefits programmes and the subsequent day-to-day management of all client service activities.
• Responsible for profitability of clients within your portfolio. Ensuring that you and/or Client Advocates are successful in negotiating profitable fee/commission levels with each client serviced by you.
• Responsible for actively cross selling existing clients.
• Responsible for client retention.
• Responsible for implementing and maintaining compliance systems in accordance with the WTW Excellence Model.

Key Tasks: Overall management/control/development of the employee benefits programmes for assigned clients which include the following aspects of Willis service:

• Account Management
  • Effective planning/coordination/communication/delegation/motivation within team to work as a coordinated group.
  • Maximizing account profitability for each client by:
    • achieving optimum remuneration consistent with competitive premium level as compared with services provided.
    • managing credit control
    • monitoring workload
  • Developing the "total service programme" for each client by promoting the full range of WTW solutions & offerings where a need exists.
  • Enhancing/building client relationships and getting to know clients including decision makers.
  • Collaborate with internal teams including shared services team (Global Delivery Centre in Manila) on necessary client deliverables.
  • Preparation of communication materials and conducting employee communication sessions to share / explain coverage & claims processes / procedures to employees, when required.
  • Facility Clients (Direct Servicing Model): Handles & responds to clients’ escalation matters
    
• Account Administration
  • Ensuring that the following are current for each client:
    • Client Data File(s)
    • Client Service Status Record (BOR)
    • Minutes of Clients Meetings
    • Communications in accordance with Group Standards
      
• Governance, Compliance & Control
  • Act with integrity in carrying out duties & responsibilities
  • Act with due care & diligence
  • Ensure observation of proper standards of market conduct
  • Ensure data quality & accuracy for client deliverables
    
• General
  • Enhancing Company’s profile amongst clients
  • Ensuring compliance with the requirements of Company’s Quality Standards
  • Ensuring no Errors & Omissions claim arises out of clients.
  • Building carrier relationship
  • Monitor/control workflow priorities in the team to ensure goals/target are achieved
    
• Assist/undertake any other duties as may be required.

The Requirements

• Minimum of 2-3 years' experience in a Health & Benefits consulting or brokerage role, or from a C&B function in industry.
• SCI Certificates preferred: M5, M9, HI, ComGI, BCP, PGI
• Excellent ability to communicate effectively with a strong focus on customer service
• Good oral and written communication skills
• Have knowledge of the Singapore vendor marketplace
• Technical proficiency in Singaporean employee benefits
• Broad understanding of compliance issues related to local legislation
• Proficiency in Microsoft Office (especially Excel and Word);
• Proficiency in English language
• Competencies:
  • Client Focus
  • Influence and Selling
  • Results Focus
  • Collaboration
  • Thought Leadership and Innovation

Equal Opportunity Employer

The Role

• Responsible for the design and implementation of effective employee benefits programmes and the subsequent day-to-day management of all client service activities.
• Responsible for profitability of clients within your portfolio. Ensuring that you and/or Client Advocates are successful in negotiating profitable fee/commission levels with each client serviced by you.
• Responsible for actively cross selling existing clients.
• Responsible for client retention.
• Responsible for implementing and maintaining compliance systems in accordance with the WTW Excellence Model.

Key Tasks: Overall management/control/development of the employee benefits programmes for assigned clients which include the following aspects of Willis service:

• Account Management
  • Effective planning/coordination/communication/delegation/motivation within team to work as a coordinated group.
  • Maximizing account profitability for each client by:
    • achieving optimum remuneration consistent with competitive premium level as compared with services provided.
    • managing credit control
    • monitoring workload
  • Developing the "total service programme" for each client by promoting the full range of WTW solutions & offerings where a need exists.
  • Enhancing/building client relationships and getting to know clients including decision makers.
  • Collaborate with internal teams including shared services team (Global Delivery Centre in Manila) on necessary client deliverables.
  • Preparation of communication materials and conducting employee communication sessions to share / explain coverage & claims processes / procedures to employees, when required.
  • Facility Clients (Direct Servicing Model): Handles & responds to clients’ escalation matters
    
• Account Administration
  • Ensuring that the following are current for each client:
    • Client Data File(s)
    • Client Service Status Record (BOR)
    • Minutes of Clients Meetings
    • Communications in accordance with Group Standards
      
• Governance, Compliance & Control
  • Act with integrity in carrying out duties & responsibilities
  • Act with due care & diligence
  • Ensure observation of proper standards of market conduct
  • Ensure data quality & accuracy for client deliverables
    
• General
  • Enhancing Company’s profile amongst clients
  • Ensuring compliance with the requirements of Company’s Quality Standards
  • Ensuring no Errors & Omissions claim arises out of clients.
  • Building carrier relationship
  • Monitor/control workflow priorities in the team to ensure goals/target are achieved
    
• Assist/undertake any other duties as may be required.

The Requirements

• Minimum of 2-3 years' experience in a Health & Benefits consulting or brokerage role, or from a C&B function in industry.
• SCI Certificates preferred: M5, M9, HI, ComGI, BCP, PGI
• Excellent ability to communicate effectively with a strong focus on customer service
• Good oral and written communication skills
• Have knowledge of the Singapore vendor marketplace
• Technical proficiency in Singaporean employee benefits
• Broad understanding of compliance issues related to local legislation
• Proficiency in Microsoft Office (especially Excel and Word);
• Proficiency in English language
• Competencies:
  • Client Focus
  • Influence and Selling
  • Results Focus
  • Collaboration
  • Thought Leadership and Innovation

Equal Opportunity Employer

• Handle full recruitment process (job postings, arranging interviews, background check, preparing employment contract, etc)
• Process Work Passes application, issuance, renewal & cancellation (including foreign worker's bonds, PCP, etc which required by MOM)
• Manage employees on-boarding & off-boarding (conduct new employee orientations or handover process, etc)
• Perform monthly payroll processing, CPF contributions, submission of tax clearance, employee reimbursement
• Advises management and employees on questions or problems relating to human resources
• Review and updating of company policy in the Employee's Handbook
• Manage and update employee monthly timesheet and submit for finance department for account purposes
• Maintain accurate & up-to-date employee records, leaves & benefits
• Handle staff insurance and medical issues (claims, work injury compensation, etc) (Including foreign workers (work permit); compliance of government requirements)
• Maintain and managing employee's assets, tools, PPE listing and records
• Administer all government claims
• Prepare tax clearance for foreign employees
• Prepare yearly IR8A submission for previous & current employees
• Assisting in yearly performance review
• Prepare all HR related documents - employment contract, confirmation, promotion, increment, Bonus, etc
• Any other ad hoc duties assigned by supervisor
• Other administrative supports: purchase stationary, water etc.

• Only Singaporean/Singapore Permanent Residence may apply
• Degree in Human Resource Management or Business Administration equivalent
• Min 1 years working experience in HR relevant capacity
• Good knowledge of employment regulations & practices
• Proficient in Microsoft Office and good writing skills
• Pleasant personality with good communication skills
• Meticulous, resourceful, independent & people oriented
• Ability to work collaboratively in a team environment and communicate effectively with Mandarin & English stakeholders at all levels.

1. This role’s responsibilities include recruitment and internal training. Recruitment is the focus, and training is the supplement.

2. Recruitment section:

3. According to the company's development and business plan, compile human resource planning, organizational structure design, post assignments, job descriptions, etc. of each regional company.

4. Under the company's existing system framework, continuously improve the company's recruitment system, system and process and other rules; and formulate annual, quarterly, and monthly personnel recruitment plans according to the company's recruitment needs.

5. Analyze the human resource needs of the branch, formulate a recruitment demand plan and organize the implementation of recruitment activities.

6. Project company recruitment process guidance and standard implementation supervision.

7. Inventory, identification and training of outstanding talents, training of company cadres, and responsible for the regional company reserve talent pool plan.

8. Training section

9. According to the company's strategy and business development plan, analyze training needs, formulate an annual training plan, and prepare a reasonable budget.

10. Responsible for the improvement of the company's training system, training process combing, internal and external training courses and the development and management of lecturer resources.

11. Responsible for the establishment of leadership development projects at all levels of the company, and the ability training of echelon talents at all levels.

12. Use a variety of learning techniques flexibly, strengthen the training brand, enhance the learning atmosphere of the organization, and be close to business needs; skillfully use a variety of methods to carry out post-training evaluations.

13. Responsible for the capacity building of trainers and the integration of internal and external training resources.

14. Complete other tasks assigned by the leader.

Requirements

1. Bachelor’s degree or above, major in human resources.

2. More than 3 years of working experience in large Internet or Fintech companies, and more than 3 years of working experience in the same position.

3. Be patient, proactive, upright, rigorous in work, and have good language skills.

4. Strong affinity，with awareness of law and policy compliance, and adhere to principles.

About us

We are global leading crypto services provider specialized in serving institutional clients and professional investors worldwide who seek high-quality crypto asset management solutions and customized services. Our core businesses span across crypto lending, crypto asset management, and crypto prime financing. We are backed by prominent investors and partners including Sequoia Capital China, Tiger Global Management, BAI Capital, Dragonfly Capital, and Zoo Capital.

Please send your resume to apply for positions at Babel Finance, and make sure included the position and your name in the head of your email.

Department: Human Resources
Reports To: Director of HR /CEO

The Human Resources Manager is responsible for overseeing and managing all HR-related functions within the organization. This includes recruitment and staffing, performance management, employee relations, compensation and benefits, training and development, compliance, and strategic planning. The HR Manager ensures that the company attracts, develops, and retains top talent while fostering a positive and productive workplace culture.

• Recruitment & Staffing:
  Manage end-to-end recruitment process, including job postings, interviews, and onboarding
  Work with department heads to forecast staffing needs and build strong talent pipelines
• Employee Relations:
  Serve as a point of contact for employee concerns and conflict resolution
  Promote a positive workplace culture and handle disciplinary actions when necessary
• Performance Management:
  Design and oversee performance review systems
  Support managers in setting performance goals and providing constructive feedback
• Training & Development:
  Identify training needs and coordinate professional development programs
  Promote learning initiatives aligned with organizational goals
• Compensation & Benefits:
  Administer employee compensation and benefits programs
  Benchmark and recommend salary adjustments and incentive programs
• Compliance & Policy Management:
  Ensure compliance with labor laws, regulations, and internal policies
  Update and enforce HR policies and employee handbook
• HR Strategy & Planning:
  Contribute to the development of HR strategies aligned with business goals
  Analyze HR metrics and recommend improvements to leadership
• HR Systems & Reporting:
  Maintain and improve HRIS (Human Resources Information Systems)
  Generate reports on HR metrics such as turnover, absenteeism, and engagement

• Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s preferred)
• Professional certifications (e.g., SHRM-CP, SHRM-SCP, PHR, SPHR) are a plus
• 5+ years of experience in HR roles, with at least 2 years in a managerial position
• Strong knowledge of labor laws, HR best practices, and organizational behavior
• Excellent interpersonal, leadership, and communication skills
• Experience with HR software and data analytics tools

• Decision-making and problem-solving
• Emotional intelligence and conflict resolution
• Strategic thinking and organizational skills
• Confidentiality and integrity
• Adaptability in a dynamic work environment

At Biomedia Holdings , we are shaping the future of healthcare and scientific innovation across Southeast Asia. Headquartered in Singapore, our group of companies leads in three critical domains: Microbiology , Oncology , and Infectious Diseases . Through the distribution of advanced diagnostics, therapeutics, and medical technologies, we serve frontline healthcare providers, researchers, and life science professionals across the Healthcare , Research , and Food & Pharmaceutical sectors.

We are looking for resilient, strategic, and agile professionals to join our ambitious journey. If you are passionate about transforming healthcare and empowering science, come build with us. Together, we’ll drive innovations that improve lives and elevate global health standards.

Responsibilities:

• To provide comprehensive HR support across multiple HR functions, including employee engagement, learning and development, performance management, and HR administration.

• To manage the full employee lifecycle, from onboarding to offboarding, ensuring smooth transitions and compliance with HR policies and regulations.

• To handle administrative tasks such as maintaining employee records, updating HR databases, and ensuring HR documentation is accurate and up to date.

• To assist in developing and implementing HR policies, ensuring alignment with local labour laws and organizational goals.

• To support payroll processing and benefits administration, ensuring accurate and timely disbursement of employee wages and benefits.

• To coordinate employee relations initiatives, addressing employee concerns and fostering a positive work environment.

• To support in identifying training and development needs and coordinating relevant programs to enhance employee skills and growth.

• To maintain and administer the HRIS system, ensuring accurate and up-to-date employee data.

• To assist in monitoring and improving HR processes for efficiency and effectiveness, contributing to continuous improvement initiatives.

• To handle HR-related procurement, contracts, and compliance matters, ensuring alignment with company and legal requirements.

• To provide support in HR audits and ensure compliance with labour regulations and internal policies.

• To assist in corporate travel arrangements, attendance tracking, and employee expense management.

• To manage office supplies, facility maintenance, and other administrative duties as needed.

• To collaborate with cross-functional teams to support broader business objectives.

Other Qualifications and Requirements:

• Bachelor’s degree in Business, Human Resource Management, or equivalent from a recognized university. IHRP-CP certification is an advantage.

• Min 4 years of experience in a generalist HR role, handling various HR and administrative functions.

• Solid knowledge of Singapore Labor Laws, with additional knowledge of regional labour regulations being an advantage.

• Strong understanding of HR processes, practices, administrative tasks, and employment law.

• Proficiency in HRIS and Microsoft Office applications.

• Excellent communication (written & verbal) and interpersonal skills.

• Strong analytical and problem-solving skills with attention to detail and accuracy.

• Ability to work independently and as part of a team, managing multiple priorities effectively.

• Experience in handling payroll, benefits administration, and HR administrative tasks is an advantage.

MostEdge is on a mission to deliver trusted, profitable experiences empowering retailers and partners to accelerate commerce sustainably. Guided by the vision to build trusted, sustainable experiences and accelerate commerce everywhere, we serve thousands of businesses through innovative services including Store360, Loyalty360, Invoice Management, WatchGuard Surveillance, and Mercury|One Back Office. We believe in protecting every penny and powering every possibility with our people at the center of it all.

We are seeking a hands-on, high-impact Director of Human Resources to lead the people function at MostEdge's India operations. The ideal candidate will have experience scaling startup teams of 600-800+ employees and will thrive in a fast-paced, mission-driven environment. You will lead HR operations across Hyderabad, Vadodara, and Vijayawada with a strong focus on culture, compliance, hiring, benefits, and employee engagement while aligning every HR practice to our vision, mission, and core values.

1. Strategic Leadership : Define and execute HR strategy in support of business growth and scale. Partner with senior leadership to align people strategies with company goals. Serve as a cultural champion reinforcing our values across regions and roles.
2. Team & Talent Building : Lead full-cycle recruitment, onboarding, and career development. Build a scalable organization design that aligns with performance goals. Create role frameworks, career ladders, and talent calibration models.
3. Policies & Compliance : Develop, implement, and maintain HR policies, attendance rules, and employee handbooks. Ensure compliance with Indian labor laws and MostEdge global policy standards. Conduct internal HR audits and manage risk controls.
4. Culture & Engagement : Foster a high-retention culture grounded in feedback, trust, and inclusion. Launch engagement surveys, cultural onboarding, and peer mentoring programs. Oversee wellness programs, benefits design, and employee relations.
5. People Operations & Analytics : Oversee HR systems (e.g., Zoho People), attendance, shift planning, and documentation. Implement attendance KPIs and PIP (Performance Improvement Plans). Generate HR dashboards and workforce analytics for leadership.

• 10-15 years of progressive HR experience, preferably in high-growth startups.
• Proven track record managing 600-800+ employees across distributed teams.
• Deep knowledge of Indian labor laws, HR systems, and compliance standards.
• Strong leadership, interpersonal, and communication skills.
• Hands-on, startup mindset with a passion for building systems and culture.

• A culture of accountability, simplicity, and performance that lives our values.
• Smooth and scalable HR systems across multiple office locations.
• Teams that are inspired, equipped, and proud to grow with MostEdge.

At MostEdge, HR is not just about policies - it's about people, trust, and building a company we're proud of.

Job Types: Full-time, Permanent

• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

• Monday to Friday
• US shift

In person

01/08/2025