44 American Express Global Business Travel jobs in Singapore

As a retail professional, you will be responsible for overseeing travel retail operations across multiple international locations.

Job Title: Clinical Support Specialist

Salary: $3500 - $4200

Working Days & Hours: 5 Days, flexible working hours due to travel (discuss during interview)

Working Location: Island wide / global travel (Latam, Asean and Europe)

Reports to: Head of International Business

Position Summary

We are seeking a Clinical Support Specialist to provide expert support during coronary and peripheral Intravascular Lithotripsy (IVL) procedures. This field-based role combines in-procedure case support, physician and distributor training, and clinical trial facilitation. You will play a critical part in ensuring safe and effective use of our IVL platform, driving early adoption in key accounts, and gathering clinical insights to inform commercial and product strategies.

Key Responsibilities

1. Clinical Support & Training

• Provide real-time, in-person clinical support during IVL procedures to ensure optimal use of the Sonico-CX system.
• Guide clinicians through device preparation, imaging, and delivery, ensuring safe and effective technique.
• Deliver comprehensive training programs to physicians, nurses, cath lab staff, and field teams.
• Provide remote clinical support via on-call conference calls to assist distributor teams with urgent cases.
• Train and certify distributors (both online and on-site) on product use, ensuring competency in procedural support, troubleshooting, and education.
• Stand by for urgent distributor-notified clinical cases, with flexible availability for case calls or travel.

1. Clinical Education & Therapy Development

• Deliver technical presentations and conduct workshops at hospitals, clinical meetings, and distributor events.
• Build and maintain strong relationships with interventionalists and cath lab staff to support early adoption and sustained usage.
• Support setup and execution of local registries or observational studies, coordinating with sites on logistics, IRB submissions, and data collection.
• Engage with Key Opinion Leaders (KOLs) to support protocol development, feedback, and publication efforts.

1. Clinical Research & Feedback Collection

• Present and support clinical trial materials (e.g., study protocols, IFUs, core lab manuals, CRFs).
• Support post-market clinical follow-up and data integrity monitoring at assigned sites.
• Serve as liaison between users and the marketing/R&D team to collect real-world product feedback and suggestions for improvement.
• Assist in documenting product performance, case reports, adverse events, and user experience insights.

1. Operational & Reporting

• Maintain accurate records of site visits, training sessions, and case support via CRM or designated tools.
• Manage expense reports, training logs, and clinical documentation in a timely manner.
• Support additional strategic accounts across regions when needed.

Requirements

• Bachelor's degree in biomedical engineering, Nursing, Life Sciences, or related field.
• 2 years of clinical support in interventional cardiology, radiology, vascular surgery, or cath lab environments or at least 1 year of medical device case support or clinical research experience.
• Familiarity with coronary or peripheral devices such as IVL, atherectomy, PTA/PTCA, or imaging catheters.
• Technically adept, with experience in console setup, catheter prep, and procedural imaging workflows.

Tan Jia Lin (Jaelyn) | Reg No: R25136682

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Job Summary:

This is an exciting opportunity to leverage your customer service expertise and language skills in Japanese. As a Customer Support Specialist, you will provide top-notch assistance to corporate clients, addressing their travel-related queries and needs with precision and care.

Key responsibilities include offering expert advice on airfares, visas, and other relevant information for corporate customers' specific travel requirements. You will also be responsible for issuing necessary documentation, such as tickets and itineraries, ensuring accurate data entry into our systems, and maintaining high service standards.

Requirements for this role include previous experience in ticketing within the B2B travel industry or similar fields. Proficiency in both English and Japanese languages is essential for effective communication with internal and external stakeholders and clients.

We are looking for someone who can respond to client emergencies, sudden changes in reservations, and adapt to evolving situations while providing exceptional customer service. If you have a passion for delivering outstanding support and possess strong consulting skills, we encourage you to apply for this challenging yet rewarding position.

• Roles & Responsibilities :
• Provide expert advice on all travel-related matters, including airfares, visas, and other relevant information for corporate customers' specific travel requirements.
• Issue all necessary documentation for corporate customers' travel arrangements, such as tickets, itineraries, vouchers, and other documents as required.
• Ensure accurate data entry into the reservation system and mid-office system for global data reporting purposes.
• Maintain high service standards and consulting skills by offering dedicated customer service and monitoring changes in the travel industry.
• Perform any additional duties assigned.

• Requirements:
• Previous experience in ticketing (airline ticket reservation) in a B2B travel agency or similar industries.
• Proficiency in English and Japanese languages to communicate with internal and external stakeholders and clients.
• Able to respond to client emergencies, sudden changes in reservations, etc.

Job Title: Clinical Support Specialist

Salary: $3500 - $4200

Working Days & Hours: 5 Days, flexible working hours due to travel (discuss during interview)

Working Location: Island wide / global travel (Latam, Asean and Europe)

Key Responsibilities

Clinical Support & Training

• Provide real-time, in-person clinical support during IVL procedures to ensure optimal use of the Sonico-CX system.
• Guide clinicians through device preparation, imaging, and delivery, ensuring safe and effective technique.
• Deliver comprehensive training programs to physicians, nurses, cath lab staff, and field teams.
• Provide remote clinical support via on-call conference calls to assist distributor teams with urgent cases.
• Train and certify distributors (both online and on-site) on product use, ensuring competency in procedural support, troubleshooting, and education.
• Stand by for urgent distributor-notified clinical cases, with flexible availability for case calls or travel.

Clinical Education & Therapy Development

• Deliver technical presentations and conduct workshops at hospitals, clinical meetings, and distributor events.
• Build and maintain strong relationships with interventionalists and cath lab staff to support early adoption and sustained usage.
• Support setup and execution of local registries or observational studies, coordinating with sites on logistics, IRB submissions, and data collection.
• Engage with Key Opinion Leaders (KOLs) to support protocol development, feedback, and publication efforts.

Clinical Research & Feedback Collection

• Present and support clinical trial materials (e.g., study protocols, IFUs, core lab manuals, CRFs).
• Support post-market clinical follow-up and data integrity monitoring at assigned sites.
• Serve as liaison between users and the marketing/R&D team to collect real-world product feedback and suggestions for improvement.
• Assist in documenting product performance, case reports, adverse events, and user experience insights.

Operational & Reporting

• Maintain accurate records of site visits, training sessions, and case support via CRM or designated tools.
• Manage expense reports, training logs, and clinical documentation in a timely manner.
• Support additional strategic accounts across regions when needed.

Requirements

• Bachelor’s degree in biomedical engineering, Nursing, Life Sciences, or related field.
• 2 years of clinical support in interventional cardiology, radiology, vascular surgery, or cath lab environments or at least 1 year of medical device case support or clinical research experience.
• Familiarity with coronary or peripheral devices such as IVL, atherectomy, PTA/PTCA, or imaging catheters.
• Technically adept, with experience in console setup, catheter prep, and procedural imaging workflows.

Email:

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

Global Travel is inviting driven and customer-focused candidates to join our Corporate Travel Team. We provide training and mentorship to develop your travel knowledge and customer service skills. You will have an excellent opportunity to network and gain industry knowledge. If you are passionate about travel and willing to learn, we are looking for You

Key Responsibilities

• Provide accurate business travel arrangements for corporate accounts including air, hotel, car, ground transportation, visa, and travel insurance arrangement
• Understand clients' need for complete accurate records of bookings and offer the best alternatives in terms of pricing & routing.
• Planning of travel itineraries, making reservations & ticketing
• Ensure a high level of professionalism and customer satisfaction delivered in accordance with the Service Level Agreement and clients' travel policies.
• Update and maintain accurate and Personal Client Profiles
• Check document validity, and provide accurate visa requirements and application details at the time of reservation
• Build and maintain good working relationships with our corporate customers
• Undertake after-office hours emergency line duty on a roster basis.

Pre-requisites:

• Preferably Diploma holder with related experience in Corporate Travel or Airlines industry
• Good verbal and written communication and interpersonal skills
• Meticulous and able to work well in a fast-paced environment
• Able to provide after-office hours assistance to clients, as and when required
• Customer-focused and good team player with a collaborative mindset to drive the best outcomes
• Working location: Gombak Drive

Global Travel is inviting driven and customer-focused candidates to join our Corporate Travel Team. We provide training and mentorship to develop your travel knowledge and customer service skills. You will have an excellent opportunity to network and gain industry knowledge. If you are passionate about travel and willing to learn, we are looking for You!

Key Responsibilities

• Provide accurate business travel arrangements for corporate accounts including air, hotel, car, ground transportation, visa, and travel insurance arrangement
• Understand clients’ need for complete accurate records of bookings and offer the best alternatives in terms of pricing & routing.
• Planning of travel itineraries, making reservations & ticketing
• Ensure a high level of professionalism and customer satisfaction delivered in accordance with the Service Level Agreement and clients’ travel policies.
• Update and maintain accurate and Personal Client Profiles
• Check document validity, and provide accurate visa requirements and application details at the time of reservation
• Build and maintain good working relationships with our corporate customers
• Undertake after-office hours emergency line duty on a roster basis.

Pre-requisites:

• Preferably Diploma holder with related experience in Corporate Travel or Airlines industry
• Good verbal and written communication and interpersonal skills
• Meticulous and able to work well in a fast-paced environment
• Able to provide after-office hours assistance to clients, as and when required
• Customer-focused and good team player with a collaborative mindset to drive the best outcomes
• Working location: Gombak Drive

Salary: $3500 - $4200

Working Days & Hours: 5 Days, flexible working hours due to travel (discuss during interview)

Working Location: Island wide / global travel (Latam, Asean and Europe)

Reports to: Head of International Business

Position Summary

We are seeking a Clinical Support Specialist to provide expert support during coronary and peripheral Intravascular Lithotripsy (IVL) procedures. This field-based role combines in-procedure case support, physician and distributor training, and clinical trial facilitation. You will play a critical part in ensuring safe and effective use of our IVL platform, driving early adoption in key accounts, and gathering clinical insights to inform commercial and product strategies.

Key Responsibilities

1. Clinical Support & Training

• Provide real-time, in-person clinical support during IVL procedures to ensure optimal use of the Sonico-CX system.
• Guide clinicians through device preparation, imaging, and delivery, ensuring safe and effective technique.
• Deliver comprehensive training programs to physicians, nurses, cath lab staff, and field teams.
• Provide remote clinical support via on-call conference calls to assist distributor teams with urgent cases.
• Train and certify distributors (both online and on-site) on product use, ensuring competency in procedural support, troubleshooting, and education.
• Stand by for urgent distributor-notified clinical cases, with flexible availability for case calls or travel.

2. Clinical Education & Therapy Development

• Deliver technical presentations and conduct workshops at hospitals, clinical meetings, and distributor events.
• Build and maintain strong relationships with interventionalists and cath lab staff to support early adoption and sustained usage.
• Support setup and execution of local registries or observational studies, coordinating with sites on logistics, IRB submissions, and data collection.
• Engage with Key Opinion Leaders (KOLs) to support protocol development, feedback, and publication efforts.

3. Clinical Research & Feedback Collection

• Present and support clinical trial materials (e.g., study protocols, IFUs, core lab manuals, CRFs).
• Support post-market clinical follow-up and data integrity monitoring at assigned sites.
• Serve as liaison between users and the marketing/R&D team to collect real-world product feedback and suggestions for improvement.
• Assist in documenting product performance, case reports, adverse events, and user experience insights.

4. Operational & Reporting

• Maintain accurate records of site visits, training sessions, and case support via CRM or designated tools.
• Manage expense reports, training logs, and clinical documentation in a timely manner.
• Support additional strategic accounts across regions when needed.

Requirements

• Bachelor's degree in biomedical engineering, Nursing, Life Sciences, or related field.
• 2 years of clinical support in interventional cardiology, radiology, vascular surgery, or cath lab environments or at least 1 year of medical device case support or clinical research experience.
• Familiarity with coronary or peripheral devices such as IVL, atherectomy, PTA/PTCA, or imaging catheters.
• Technically adept, with experience in console setup, catheter prep, and procedural imaging workflows.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Salary: $3500 - $4200

Working Days & Hours: 5 Days, flexible working hours due to travel (discuss during interview)

Working Location: Island wide / global travel (Latam, Asean and Europe)

Reports to: Head of International Business

Position Summary

We are seeking a Clinical Support Specialist to provide expert support during coronary and peripheral Intravascular Lithotripsy (IVL) procedures. This field-based role combines in-procedure case support, physician and distributor training, and clinical trial facilitation. You will play a critical part in ensuring safe and effective use of our IVL platform, driving early adoption in key accounts, and gathering clinical insights to inform commercial and product strategies.

Key Responsibilities

1. Clinical Support & Training

• Provide real-time, in-person clinical support during IVL procedures to ensure optimal use of the Sonico-CX system.
• Guide clinicians through device preparation, imaging, and delivery, ensuring safe and effective technique.
• Deliver comprehensive training programs to physicians, nurses, cath lab staff, and field teams.
• Provide remote clinical support via on-call conference calls to assist distributor teams with urgent cases.
• Train and certify distributors (both online and on-site) on product use, ensuring competency in procedural support, troubleshooting, and education.
• Stand by for urgent distributor-notified clinical cases, with flexible availability for case calls or travel.

2. Clinical Education & Therapy Development

• Deliver technical presentations and conduct workshops at hospitals, clinical meetings, and distributor events.
• Build and maintain strong relationships with interventionalists and cath lab staff to support early adoption and sustained usage.
• Support setup and execution of local registries or observational studies, coordinating with sites on logistics, IRB submissions, and data collection.
• Engage with Key Opinion Leaders (KOLs) to support protocol development, feedback, and publication efforts.

3. Clinical Research & Feedback Collection

• Present and support clinical trial materials (e.g., study protocols, IFUs, core lab manuals, CRFs).
• Support post-market clinical follow-up and data integrity monitoring at assigned sites.
• Serve as liaison between users and the marketing/R&D team to collect real-world product feedback and suggestions for improvement.
• Assist in documenting product performance, case reports, adverse events, and user experience insights.

4. Operational & Reporting

• Maintain accurate records of site visits, training sessions, and case support via CRM or designated tools.
• Manage expense reports, training logs, and clinical documentation in a timely manner.
• Support additional strategic accounts across regions when needed.

Requirements

• Bachelor’s degree in biomedical engineering, Nursing, Life Sciences, or related field.
• 2 years of clinical support in interventional cardiology, radiology, vascular surgery, or cath lab environments or at least 1 year of medical device case support or clinical research experience.
• Familiarity with coronary or peripheral devices such as IVL, atherectomy, PTA/PTCA, or imaging catheters.
• Technically adept, with experience in console setup, catheter prep, and procedural imaging workflows.

The Supreme HR Advisory Pte Ltd | 14C7279
Ong Boon Kiet (Travys) | R22104769
Senior Recruitment Consultant

Salary: S$ 3,500 - 4,200
Work Schedule: 5 days/week, flexible hours (travel required)
Location: Island-wide + Global travel (Latam, ASEAN, Europe)
Reports to: Head of International Business

1. Clinical Support & Training
   Provide real-time guidance during IVL procedures (device prep, imaging, delivery).
   Train physicians, nurses, and distributors (on-site/online).
   Offer Remote on-call support for urgent cases.
2. Clinical Education & Therapy Development
   Conduct Technical Presentations at hospitals & conferences.
   Build relationships with Interventionalists & KOLs .
   Support Clinical Studies & Registries (IRB, data collection).
3. Research & Feedback
   Assist in Clinical Trials (protocols, IFUs, CRFs).
   Monitor Post-Market Data and report adverse events.
   Gather user feedback for R&D/marketing.
4. Operations
   Track site visits, training, and expenses via CRM tools .

• Bachelor’s in Biomedical Engineering, Nursing, or Life Sciences .
• 2+ years in Interventional Cardiology/ Radiology or 1+ year in Medical Device Support/ Research .
• Experience with IVL, Atherectomy, PTA/PTCA, or Imaging catheters .
• Skilled in Console Setup, Catheter Prep, and Imaging workflows .

Daniel Wong

Senior Recruitment Consultant

Reg No: R2095781

THE SUPREME HR ADVISORY PTE LTD

EA No: 14C7279