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Customer Service Specialist Entry-Level No Qualification Required)
Posted today
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CrowdStrike is a global leader in cybersecurity, offering advanced solutions to protect businesses from the most sophisticated cyber threats. With our flagship product, Falcon, we provide proactive threat detection, endpoint protection, and incident response to enterprises around the world.
We are expanding our team in Singapore and are looking for an Entry-Level Customer Service Specialist who has a passion for technology and delivering exceptional customer service. This is a great opportunity for individuals with no formal qualifications or technical background to start a rewarding career in cybersecurity, as CrowdStrike offers full training to help you succeed.
Role Overview
As an Entry-Level Customer Service Specialist at CrowdStrike, you will be responsible for delivering high-quality support to customers who use our Falcon platform and other cybersecurity solutions. This role is ideal for individuals who are eager to learn and grow within the cybersecurity industry. No prior qualifications are required—just a passion for technology and a desire to help customers solve problems.
This position will provide comprehensive training in cybersecurity, customer service, and troubleshooting, so you can develop the skills necessary to assist our clients effectively.
Key Responsibilities
Customer Support & Issue Resolution
First Point of Contact: Assist customers by responding to their inquiries via phone, email, and chat, addressing both basic technical issues and product questions.
Technical Troubleshooting: Guide customers through resolving common issues related to the Falcon platform, such as installation problems, configuration errors, and product usage concerns.
Product Guidance: Help customers understand how to use CrowdStrike’s cybersecurity solutions to ensure their systems remain secure and protected from cyber threats.
Documentation: Accurately document all customer interactions and maintain records of issues and resolutions for future reference.
Comprehensive Training and Onboarding
Product Training: Participate in extensive training to become familiar with the Falcon platform, cybersecurity tools, and basic threat detection.
Cybersecurity Education: Learn the foundational concepts of cybersecurity, including common threats like malware, ransomware, and phishing attacks.
Customer Onboarding: Assist in guiding new customers through product setup and initial configurations, ensuring a smooth transition into using CrowdStrike’s solutions.
Customer Relationship Building
Relationship Management: Build positive relationships with customers, providing clear and empathetic communication throughout each interaction.
Follow-up: Ensure that customer issues are fully resolved and follow up to confirm customer satisfaction.
Feedback Collection: Gather customer feedback and escalate issues or suggestions to improve the product and customer support experience.
Collaboration with Internal Teams
Escalation and Support: Work with senior team members and other departments, such as Technical Support and Incident Response, for more complex issues that require advanced technical expertise.
Knowledge Sharing: Contribute insights to improve team processes and help fellow team members resolve recurring issues more efficiently.
Ongoing Learning and Development
Continuous Improvement: Regularly update your knowledge of CrowdStrike’s products and cybersecurity best practices to improve your support capabilities.
Professional Development: As you grow in your role, you will have the opportunity to gain more technical expertise and advance within the company.
Required Qualifications
No formal qualifications required: We’re looking for individuals who are passionate about learning and eager to start a career in cybersecurity.
Strong Interest in Technology: A genuine enthusiasm for technology and an interest in cybersecurity is a must.
Excellent Communication Skills: Ability to communicate clearly and effectively, both written and verbally, in English.
Customer-Focused Attitude: A desire to help people, solve problems, and ensure customer satisfaction.
Problem-Solving Skills: Ability to troubleshoot basic issues, identify the root cause, and guide customers through solutions.
Attention to Detail: Being organized and documenting customer interactions accurately.
Preferred Skills (Not Required, But a Plus)
Experience in a customer service role: Any prior experience in customer service, hospitality, or retail will be beneficial but not necessary.
Basic technical knowledge: Familiarity with concepts such as operating systems (Windows, macOS, Linux) and internet security could be helpful, but not required.
Language Skills: Ability to communicate in other languages such as Mandarin, Malay, or Tamil would be beneficial, depending on the customer base.
Full Training Program:
You will receive a comprehensive training program that covers both customer service techniques and technical knowledge about CrowdStrike’s cybersecurity products. This training will prepare you to assist customers confidently and competently.
Career Development:
CrowdStrike is committed to the professional growth of its employees. As you gain experience, you will have the opportunity to advance to more specialized roles such as Technical Support Specialist, Incident Responder, or Customer Success Manager.
Work Environment:
CrowdStrike promotes a remote-first culture, so you can enjoy the flexibility of working from home or, depending on your location, from our Singapore office. We value work-life balance and provide the tools necessary for you to succeed in a remote or hybrid setting.
Inclusive and Collaborative Team:
You’ll work alongside a supportive, dynamic team that encourages learning and growth. We foster an inclusive environment where everyone has the opportunity to succeed.
Impactful Work:
You will play an essential role in helping customers protect their organizations from cyber threats, contributing to CrowdStrike’s mission to stop breaches and keep data secure.
Company Details
Senior Manager, Enterprise Accounts Management
Posted today
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What you will do:
You will be leading Johnson Controls engagement with strategic customers in Asia Pacific securing profitable orders growth, while driving the overall global account strategy and customer leadership engagement. Additionally, you will be driving growth strategy and key initiatives by leveraging existing relations and domain of knowledge in the built environment.
How you will do it:
Manage and grow a portfolio of strategic relationships with key customers across Asia Pacific
Develop a comprehensive account strategy covering key aspects of customer’s growth plan, Johnson Controls’ response with key initiatives, and overall engagement plan to drive growth
Own and deliver the quarterly sales targets covering orders and margin, across all lines of businesses within Johnson Controls
Position early during design stage by taking a solutions approach, to ensure customer needs are translated into a strong value proposition
Drive proposal competitiveness with engineering and country sales teams, injecting customer and market insights to ensure high win-rate
Build relations with key stakeholders at customer’s organization to position Johnson Controls as a preferred partner
Develop and execute strategic initiatives around sustainability, net-zero as a service, digitalization, and solution development to take a holistic approach of engaging broader challenges in the marketplace, in a both sell-to- and sell-with motion to maximize customers’ strengths
Forge Master Service Agreements to drive technical and commercial standardization, across all businesses and countries
Partner with post-sales teams in project execution, program management and services to ensure customers get right support with highest NPS
Build and maintain account plan with monthly reporting at leadership level; constantly align with regional and global stakeholders.
What we look for:
- Minimum 10 years in front line sales, account management, proposals, engineering, and business development roles with specific domain knowledge in building automation, fire and security or HVAC
- Solutions selling mindset with a pragmatic approach of driving deal closure.
- Entrepreneurial attitude, leadership abilities and abilities to be a team player at all levels
- Demonstrate the ability to work effectively within and across direct management lines (in a matrix environment).
- Excellent interpersonal skills and ability to communicate with all levels within the organization as well as with business partners.
- High levels of integrity, honesty, and professionalism
What we offer:
- Competitive salary
- Paid vacation/holidays/sick time
- Comprehensive benefits package
- On the job/cross training opportunities
- Encouraging and collaborative team environment
- Dedication to safety through our Zero Harm policy
Lead/Mechanical Design & Estimation Engineer (Fire Suppression system)
Posted 1 day ago
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Who we are
Build your best future with the Johnson Controls team.
As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!
What you will do:
Participates as a member of a development team. Conducts engineering, process and / or financial tasks during project development. Performs high-level analysis focused on components of bundled sales. Helps assess new projects and determine design needs and budget.
How you will do it:
- Mentored and supervised junior engineers, ensuring team performance aligned with department goals.
- Promoted collaborative problem-solving and guided professional development within the team.
- Led large, multidisciplinary project for clients in Marine, Offshore, Oil & Gas and Renewable Energy industries, ensuring compliance with international standards (NFPA, International maritime classification societies like ABS/DNV/LR/BV).
- Collaborate with cross-functional teams across southeast Asia, India and Korea to address customer inquiries.
- Provide pre-sales support to the Sales team, including proposal costing and attending technical clarifications meeting and/or technical presentation with customers.
- Perform design and prepare engineering drawings (2D) and documentation as per customer’s/project requirements.
- Provide technical support and/or propose alternative technical solutions to meet customers’ requirements.
- Compilation and submission of all documentations as required as per the project requirements
- Liaise and maintain a good relationship with customers, subcontractors, and suppliers
- Maintain and organize tender-related files, quotations, and documents.
What we look for:
- Diploma /Degree in Mechanical / Mechatronics / Electrical / Electronic Engineering
- 5 to 10 Years exp in Design and Estimation for Fire Protection & Suppression systems
- Proficiency in AutoCAD and Microsoft Office.
- Resourceful, results-oriented, excellent interpersonal skills and business acumen
- Able to work independently and deliver results for multiple projects under tight deadlines
- Strong knowledge of NFPA standards, International maritime classification requirements, and Oil & Gas industry practices.
- Willing to learn new things.
- Perform any additional duties as required, whether scheduled or ad-hoc.
- Strong negotiation skills, vendor management experience, customer-focused mindset, and excellent verbal and written communication abilities.
What we offer:
Competitive salary
Paid vacation/holidays/sick time
Comprehensive benefits package
On the job/cross training opportunities
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy
#LI-GO1
#LI-Onsite
Sales Executive
Posted 1 day ago
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Job Description
What you will do:
As Sales Executive, you will be responsible for targeting new customer growth by promoting and selling our aftersales services such as, retrofit solutions, on HVAC, Refrigeration, Fire and Remote Monitoring services to a wide range of customer within our segment. This will mainly include commercial marine jobs. Proven track record of achieving results and closing deals. Should be familiar with class requirements pertaining to HVAC, AC and refrigeration. Site visits to ships is part of the role to develop the solutions
How You Will Do It:
We are seeking people with passion, enthusiasm and the tenacity to seek those opportunities then execute on them. You will be by supported by enterprise tools, data sets, valuable customer insight and value selling concepts to deliver targeted growth. You will also ensure effective adoption of Company systems, tools, pricing policies and sales processes.
Through using our current market intelligence and industry networking tools you will blend field activity with conversations with new clients to capture any opportunities available to you.
Salesforce.com is the CRM tool within the business and our Marketing function is also able to support with external communications and tailoring customer campaigns you require to assist you with performing your growth strategy.
What We Look For:
5-7 years of experience in HVAC/Refrigeration/ Fire Protection systems within the Marine or offshore Market covering field sales and knowledge of business development, opportunity, and pipeline management. Highly self-motivated with a strong drive to meet and exceed sales goals. Proven track record of achieving results and closing deals.
Responsible and accountable for end-to-end ownership of sales. This includes short terms and long-term strategy for business, owning the product portfolio, identifying customer needs and creating strong value proposition to serve these needs.
Make marketing and service sales presentation to owners as required. Ability to identify and pursue new business opportunities through various channels like networking, utilizing internal and market data and social media.
Excellent verbal and written communication skills (English/ local language) to effectively convey value propositions and build relationships with potential clients.
Ability to develop and maintain strong relationships with customers, understanding their needs and providing appropriate solutions.
Ability to quickly adapt to new technologies and sales techniques to stay ahead in the market.
Knowledge on compressors, chillers, refrigeration, fire systems preferred.
What we offer:
Competitive salary
Paid vacation/holidays/sick time
Comprehensive benefits package
On the job/cross training opportunities
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy
#LI-YL2
#LI-Onsite
Sales Executive, Parts
Posted 1 day ago
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Job Description
Johnson Controls Global Marine and Navy business delivers HVAC, Fire Protection & Refrigeration solutions to a wide range of applications within the Cruise, Offshore, Naval and Marine markets. As a member of our sales team, you will be focused at driving new sales service. With our office based in Singapore, you will form part of our established Service Sales Teams based across the world.
What you will do
As a Service sales engineer, you will be responsible for targeting existing customer growth by promoting and selling our after sales services pertaining to spares on Fire, HVAC, Refrigeration and chillers within our segment. This will also include commercial marine jobs
We are seeking people with passion, enthusiasm and the tenacity to seek those opportunities then execute on them. You will be supported by enterprise tools, data sets, valuable customer insight and value selling concepts to deliver targeted growth. You will also ensure effective adoption of company systems, tools, pricing policies and sales processes. Through using our current market intelligence and industry networking tools you will blend field activity with conversations with new clients to capture any opportunities available to you.
Salesforce.com is the CRM tool within the business and our Marketing function is also able to support with external communications and tailoring customer campaigns you require to assist you with performing your growth strategy.
How you will do it
Responsible and accountable for end-to-end ownership of sales generation of quotes by checking different company platforms as well as reach out to vendors in the market to serve the customer needs.
Thoroughly read the customer requirements and understand the commercials
Prepare the quotations for submission to clients
Follow up with vendors for quotations
Check discrepancy in material code/description of material and suggest correct part numbers
Maintain data of all documents throughout the process from quotation till invoice
Team player by supporting the FLS addressing L&M jobs.
Traveling and site visits to ships to visit clients and potential clients as required to develop solutions, where limited information may be available
What we look for
Bachelors in Engineering with 5-7 years of experience within the marine or offshore Market
Knowledge on HVAC/Refrigeration Systems/chillers and handling of HVAC/AC projects is highly desirable
Proven track record of achieving results and closing deals in field sales and in-depth knowledge of parts / spares support and pipeline management
Excellent verbal and written communication skills to effectively convey value propositions and build relationships with potential clients
Ability to develop and maintain strong relationships with customers, understanding their needs and providing appropriate solutions
Ability to quickly adapt to new technologies and sales techniques to stay ahead in the market
What we offer:
Competitive salary
Paid vacation/holidays/sick time
Comprehensive benefits package
On the job/cross training opportunities
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy
#LI-YL2
#LI-Onsite
Senior Project Engineer (Data Center, BMS Trade)
Posted 1 day ago
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Job Description
Who we are
Build your best future with the Johnson Controls team.
As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!
What you will do:
The Senior Project Engineer will lead the technical delivery of Building Management System (BMS) projects for mission-critical data centers. This includes detailed engineering design, system integration, testing, and commissioning. The role requires advanced technical expertise in BMS platforms, strong understanding of data center MEP systems, and the ability to manage subcontractors, suppliers, and junior engineers to ensure on-time, high-quality delivery.
How you will do it:
Engineering & Design
- Review and interpret project specifications, drawings, and client requirements for BMS scope.
- Prepare engineering documentation including I/O schedules, control panel layouts, control logic sequences, and system architecture diagrams.
- Ensure compliance with industry standards and data center Tier requirements.
- Coordinate integration of BMS with:
- Electrical Systems: UPS, switchgear, generators, PDUs.
- Mechanical Systems: chillers, CRAC/CRAH, cooling towers, pumps.
- Fire Systems: alarms, suppression, VESDA.
Project Execution & Coordination
- Lead BMS technical execution from design to commissioning.
- Coordinate with MEP, IT, and controls teams to ensure system compatibility and optimal performance.
- Supervise subcontractors during installation and ensure adherence to quality and safety requirements.
- Support the Project Manager in progress reporting, schedule updates, and change management.
Testing, Commissioning & Handover
- Develop and execute testing protocols:
- Factory Acceptance Testing (FAT)
- Site Acceptance Testing (SAT)
- System Integration Testing (SIT)
- Integrated Systems Testing (IST) for data center readiness.
- Review and validate graphics, alarms, and control sequences before handover.
- Ensure as-built documentation, O&M manuals, and training are completed and approved.
Technical Leadership
- Mentor junior engineers and technicians, providing guidance on best practices and technical problem-solving.
- Review vendor designs and shop drawings for compliance.
- Serve as the technical escalation point for BMS-related issues.
What we look for:
- Bachelor’s degree in Electrical, Mechanical, Mechatronics, or Controls Engineering.
- Certifications in BMS platforms (e.g Easy IO Jace, Honeywell EBI, Johnson Controls Metasys) preferred.
- Data center certifications such as CDCP® / CDCS® advantageous.
- Minimum of 5 years’ experience in BMS project engineering, with a proven track record of delivering complex BMS integrations for enterprise-level data center projects.
- Hands-on experience in design, installation, and commissioning of complex BMS systems.
- Strong knowledge of integration protocols (BACnet, Modbus, OPC, SNMP).
- Strong technical troubleshooting and problem-solving skills.
- Ability to read and interpret MEP drawings and control system schematics.
- Proficient in MS Office, AutoCAD, and project management tools.
- Excellent communication and coordination skills.
What we offer:
- Competitive salary
- Paid vacation/holidays/sick time
- Comprehensive benefits package
- On the job/cross training opportunities
- Encouraging and collaborative team environment
- Dedication to safety through our Zero Harm policy
#LI-GO1
#LI-Onsite
Application Manager (Data Center Project)
Posted 1 day ago
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Who we are
Build your best future with the Johnson Controls team.
As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!
What you will do:
Leading and managing a engineering team members. monitoring, mentoring, and guiding people through every task to ensure that working employees have the required resources and needs to complete their tasks effectively.
Responsible to deliver high quality technical solution and engineering deliverables aligned with project schedule to achieve revenue, margin, and customer satisfaction.
Collaborate across functions (project delivery, sales, backend engineering teams, procurement, and product management) to ensure on time delivery and cost reduction.
Provide direction to engineering team for all engineering assigned to his/her group, including the planning, design, estimation, and documentation throughout the project lifecycle.
Maintain engineering integrity of all projects, ensures quality, technical, administrative, and financial requirements are met.
Monitors, assesses, records and reports status, issues, risks and activities in process to meet scheduled deployment and project objectives.
How you will do it:
Works with Global Complex Engineering Leaders to drive strategic initiates for Singapore to improve overall engineering efficiency.
Work with Project/ Branch Managers for engineering delivery plan and priorities.
Plans, implement and manage the activities of the engineering team responsible for the design and implementation.
Work with JCI sales team, customers, consultants, and architects to meet accurate design goals.
Creates and implements sound business plan to provide cost efficient services for targeted revenue growth and margin improvement.
Complements project delivery team by developing value added engineering designs to varied applications of systems.
Work with local suppliers and procurement team for technical clarifications of the 3rd party solutions/products.
Ensure consistency of field installation delivery through design plans and other documents as required.
Establish and maintain a high level of quality design functionality to customers for maximum retention.
Track KPI and take corrective actions for engineering team.
Support deployment of Global Engineering and Operations Management tools for the region.
Resource planning, hiring and competency development of the team to support business growth.
Work with Training Manager to ensure engineering team capabilities and certification levels to match local requirement.
What we look for:
Bachelor of Engineering Degree or similar
Proven track record of developing and leading teams
5-10 years’ experience in engineering (Controls, CCTV, Access Controls etc.) and HVAC solution development.
Background should include the ability to successfully manage multiple challenges, prioritize responsibilities and effectively lead matrix organization.
Ability to manage multiple priorities and disciplines.
Ability to budget and perform cost analysis.
Strong written and verbal communication skills.
Ability to effectively manage and motivate team members.
Advanced skills in Microsoft Windows applications, Microsoft Projects, and web-based tools for design and sizing.
Ability to create various MIS reports and presentations.
What we offer:
Competitive salary
Paid vacation/holidays/sick time
Comprehensive benefits package
On the job/cross training opportunities
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy
#LI-GO1
#LI-Onsite
Project Engineer (Data Center, BMS Trade)
Posted 1 day ago
Job Viewed
Job Description
Who we are
Build your best future with the Johnson Controls team.
As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!
What you will do:
The Project Engineer will be responsible for executing the Building Management System (BMS) scope for mission-critical data center projects. This includes reviewing designs, coordinating installation, supporting integration and commissioning activities, and ensuring compliance with quality, safety, and operational requirements. The role demands strong technical knowledge of BMS systems and excellent coordination skills to work effectively with multiple stakeholders.
How you will do it:
Engineering & Documentation
- Review BMS design drawings, control diagrams, and project specifications.
- Prepare and update engineering documents such as I/O lists, point schedules, and cable routing layouts.
- Coordinate with design consultants, MEP teams, and vendors to resolve technical queries.
Installation & Coordination
- Supervise and coordinate BMS installation works to ensure compliance with design and safety standards.
- Monitor subcontractor progress and quality of works.
- Liaise with electrical, mechanical, and IT teams to ensure seamless system integration.
Testing & Commissioning
- Support Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT).
- Assist in System Integration Testing (SIT) and Integrated Systems Testing (IST).
- Verify alarm functions, control sequences, and graphics against specifications.
Quality & Compliance
- Ensure works meet relevant standards and project requirements.
- Maintain accurate records of site activities, inspections, and test results.
- Report technical issues and propose solutions to the Senior Engineer or Project Manager.
Handover & Support
- Assist in preparing as-built drawings, operation manuals, and training materials.
- Support client handover and post-commissioning troubleshooting if required.
What we look for:
- Diploma or Bachelor’s degree in Electrical, Mechanical, Mechatronics, or Controls Engineering.
- BMS platform training (e.g., Schneider, Siemens, Honeywell, Johnson Controls) is an advantage.
- Minium of 2 years of experience in BMS projects, ideally with exposure to mission-critical environments or enterprise-level data center projects.
- Hands-on knowledge of integration protocols (BACnet, Modbus, OPC, SNMP).
- Ability to read and interpret MEP and control system drawings.
- Strong technical troubleshooting skills.
- Proficient in MS Office and AutoCAD.
- Good communication and teamwork abilities.
What we offer:
- Competitive salary
- Paid vacation/holidays/sick time
- Comprehensive benefits package
- On the job/cross training opportunities
- Encouraging and collaborative team environment
- Dedication to safety through our Zero Harm policy
#LI-GO1
#LI-Onsite
HVAC Project Lead - Performance Contracting
Posted 1 day ago
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Job Description
Who we are
Build your best future with the Johnson Controls team.
As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!
What you will do:
As Senior Project Manager, you will supervises the execution of the most basic projects. Serves as primary on-site project leader, following standardized project management procedures. Uses standard tracking tools to report project progress. Evaluates project costs and progress against budget and plan.
How you will do it:
- Strong fundamental knowledge of HVAC system and equipment.
- Meeting with clients and establishing their requirements
- Producing, reviewing and implementing appropriate documentation including: pre-construction information, schedules of work, specifications, schematics and drawings for tender for each project
- Manage a portfolio of approved Mechanical and Electrical (M&E) contractors through the lifecycle of a project
- Project cost procurement, analysis, appraisal and budgeting
- Communicating with clients and colleagues, engaging with specialist consultants as required
- Ensuring that programmes are agreed between the client and the contractor prior to each project commencing, updated as required and that key deadlines are met
- Ensure M&E services are installed correctly and to the correct specification
- Monitoring working practices, managing contractors and reporting lack of compliance to your line manager
- Ensuring compliance with Health, Safety and Fire, ACOP's and company policies
- Ensuring receipt of relevant certification, correspondence, documents, drawings, and financial records
- Provide technical support where required to other internal departments
- Project analysis and clear progress reporting to management as required
- Read and understand the limits to the required scope of work (when is a change order is required)
- Understand how to find the notice requirements for constructive changes, delays or project acceleration
- Determine the pricing for the job
- Know and understand the closeout requirements
- Know and understand the term of the contract or period for performance.
- Know and understand how the “Contract Amendment/Change Order Process” is addressed in the contract
- Conduct the pre-job meeting
- Invite all project team members to the pre-job meeting.
- Reporting Controls and Safety
- Prepare the pre-job meeting agenda
- Review minutes and distribute to attendees
What we look for:
- Minimum B.Sc/B.Eng Electrical/Power/Mechanical or related field
- 10-12 years working experience/knowledge of HVAC Retrofit, design and cost management as an HVAC Project Manager or similar position in Commercial, Institutional and Industrial Environment
- Profound knowledge of Chiller Plant Optimization.
- Strong Leadership & Team Player
- Proficient in AUTOCAD, REVIT, Microsoft software (Project, Word, Excel, Outlook, Visio and PowerPoint)
- Experience managing large commercial, institutional and Industrial Projects $20 million and above preferred
- Estimating experience and knowledge of site surveying, project sequencing, methods and materials practices and electrical systems
- Can be a combination of training, education and relevant work experience that is equivale.
What we offer:
Competitive salary
Paid vacation/holidays/sick time
Comprehensive benefits package
On the job/cross training opportunities
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy
#LI-WH1
#LI-Onsite
Project Manager (Data Center, BMS Trade)
Posted 1 day ago
Job Viewed
Job Description
Who we are
Build your best future with the Johnson Controls team.
As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!
What you will do:
The Project Manager will be responsible for managing the design, implementation, integration, and commissioning of Building Management Systems (BMS) for mission-critical data center facilities. This role requires deep technical knowledge of BMS platforms, data center infrastructure systems, and strong project management skills to ensure projects are delivered on time, within budget, and to quality standards while meeting uptime and operational requirements.
How you will do it:
1. Project Planning & Execution
- Define BMS project scope, objectives, and deliverables in alignment with data center design and operational requirements.
- Develop and manage detailed project schedules, budgets, and resource plans.
- Coordinate with design consultants, MEP engineers, IT teams, and BMS vendors to ensure integrated project delivery.
2. Technical Oversight
- Oversee BMS design reviews, ensuring compliance with specifications, data center Tier standards, and client requirements.
- Ensure integration of BMS with other systems, including:
- Electrical Systems: UPS, switchgear, generator control panels.
- Mechanical Systems: chillers, CRAC/CRAH units, cooling towers, pumps.
- Validate control logic, graphics, and alarm strategies.
- Supervise installation, point-to-point testing, and commissioning.
3. Stakeholder & Vendor Management
- Manage vendor selection, tender evaluation, and contract negotiations for BMS packages.
- Coordinate between multiple stakeholders including client, consultants, contractors, and equipment suppliers.
- Organize and lead project coordination meetings, documenting progress and action items.
4. Risk, Safety, and Compliance
- Identify risks related to schedule, quality, and integration; implement mitigation plans.
- Ensure all works comply with workplace safety, data center operational protocols.
5. Testing, Commissioning & Handover
- Lead Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT).
- Oversee system integration testing (SIT) and Integrated Systems Testing (IST).
- Ensure proper documentation: as-built drawings, operation manuals, and training materials.
- Manage smooth handover to operations teams.
What we look for:
- Bachelor’s degree in Electrical, Mechanical, or Controls Engineering.
- PMP®, PRINCE2®, or equivalent project management certification preferred.
- Knowledge of BMS platforms such as Jace Easy IO Tridium Niagra, Siemens Desigo, Honeywell EBI, or Johnson Controls Metasys.
- 5–10 years of project management experience, with at least 3 years in BMS projects for mission-critical facilities or large commercial buildings.
- Proven track record in delivering complex BMS integrations for enterprise-level data center projects.
- Strong technical knowledge of MEP systems, control systems architecture, and integration protocols (BACnet, Modbus, OPC, etc.).
- Proficient in project management software (MS Project, Primavera) and documentation tools.
- Excellent stakeholder communication, coordination, and negotiation skills.
- Ability to work under pressure in high-availability, fast-paced environments.
What we offer:
- Competitive salary
- Paid vacation/holidays/sick time
- Comprehensive benefits package
- On the job/cross training opportunities
- Encouraging and collaborative team environment
- Dedication to safety through our Zero Harm policy
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