63 Business Operations jobs in Singapore

About the Role

Elderwise is an AI-powered complex assessment revolutionising elderly care through comprehensive geriatric assessments. Incubated at NUS Enterprise and recognised as a Top 10 Global Healthcare Innovator by Harvard Health Systems Innovation Lab, we're on a mission to transform how healthcare providers deliver care to the ageing population. Our platform saves healthcare professionals valuable time while improving patient outcomes, enabling seniors to age gracefully with dignity and independence.

About the Role

We are seeking an exceptional Business Operations Lead who will serve as a cornerstone in our growth journey. This unique role combines research excellence, business development acumen, and operational rigor to drive Elderwise's expansion across the geriatric care ecosystem. You will be instrumental in validating our AI solutions, building strategic partnerships, and ensuring our operations meet the highest international standards.

Research & Analytics (40%)

• Design and execute comprehensive validation studies for our AI-powered geriatric assessment tools, ensuring clinical accuracy and reliability
• Create and implement surveys targeting healthcare providers, caregivers, and elderly patients to gather insights on care needs, user experience, and outcome measurements
• Analyze complex healthcare data sets to identify trends, validate AI model performance, and generate actionable insights for product improvement
• Collaborate with partner institutions (hospitals, nursing homes, day care centres) to conduct pilot studies and gather real-world evidence
• Contribute to research papers, white papers, and case studies demonstrating Elderwise's impact on elderly care outcomes
• Monitor global trends in geriatric care, AI healthcare applications, and competitive landscape to inform strategic decisions

Business Development (35%)

• Build and nurture relationships with:

1. Private clinics and specialist centers (geriatrics, neurology, psychiatry)
2. Educational institutions (medical schools, nursing colleges, caregiver training centers)
3. Public and private hospitals
4. Nursing homes and assisted living facilities
5. Day care centers and community care organizations

• Identify and develop partnerships with complementary healthcare technology providers, insurance companies, and government agencies
• Design and implement pilot programs with healthcare partners, ensuring smooth deployment and measurable outcomes
• Create compelling proposals and ROI models for potential partners, demonstrating the value of Elderwise solutions
• Represent Elderwise at healthcare conferences, aging symposiums, and industry events across ASEAN and globally

Compliance & Quality Management (25%)

• ISO Standards Implementation :

1. ISO 27001 (Information Security Management)
2. ISO 9001 (Quality Management Systems)
3. ISO 13485 (Medical Device Quality Management)
   

• Develop and execute comprehensive internal audit schedules, ensuring continuous compliance and improvement
• Maintain robust documentation systems for all quality processes, procedures, and compliance records
• Identify and mitigate operational, compliance, and security risks across the organization
• Conduct regular training sessions for team members on quality standards and compliance requirements
• Serve as primary liaison for external certification bodies and regulatory audits

Required Qualifications Education

• Bachelor's degree in Healthcare Management, Life Sciences, Business Administration, or related field
• Master's degree preferred (MBA, MPH, or relevant field)
• Professional certifications in ISO standards (27001, 9001, 13485) are highly desirable

Experience

• Minimum 5-7 years of experience in operations, hardware, manufacturing, supply chain or any highly regulated technology sector

Proven track record in:

• Conducting healthcare research and validation studies
• Business development in healthcare or technology-related sectors
• Quality management and regulatory compliance
  

Technical Skills

• Strong analytical capabilities with proficiency in statistical analysis tools (SPSS, R, Python preferred)
• Basic knowledge of AI/ML applications and use cases in healthcare
• Proficiency in project management methodologies
• Understanding of ASEAN regulatory landscape
• Knowledge and experience with healthcare data standards and interoperability (HL7, FHIR)

Soft Skills

• Exceptional communication and presentation skills
• Strong empathy and understanding of elderly care challenges
• Ability to bridge technical concepts with business outcomes
• Cultural sensitivity for working across diverse ASEAN markets
• Self-motivated with an entrepreneurial mindset
• Fluency in English required; additional ASEAN languages a plus.

What We Offer

• Opportunity to make a meaningful impact on elderly care across Asia
• Work with cutting-edge AI technology in healthcare
• Collaboration with leading healthcare institutions, universities and research centers
• Competitive compensation package with equity options
• Flexible working arrangements
• Professional development opportunities including conference attendance and training
• Health insurance and wellness benefits
• Be part of a mission-driven team recognized globally for innovation

Our Values

At Elderwise, we believe in:

• Every senior deserves respectful, personalised care
• Technology should enhance, not replace, human connection
• Data and research drive our decisions
• We evolve with the needs of those we serve
• Transparency and integrity are keys to long-term success

How to Apply

If you're passionate about revolutionising elderly care and possess the unique combination of research excellence, business acumen, and operational expertise we seek, we want to hear from you. Please submit your application including:

• Resume/CV highlighting relevant experience
• Examples of research work or business cases you've developed
• Cover letter explaining your interest in elderly care and Elderwise (desirable)
• Any relevant certifications or publications, if any

Join us in our mission to ensure every elderly person receives the care they deserve, powered by intelligent technology and delivered with compassion.

Description

Singlife is a leading homegrown financial services company, offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services, Singlife provides consumers control over their financial wellbeing at every stage of their lives.

In addition to a comprehensive suite of insurance plans, employee benefits, partnerships with financial adviser channels and bancassurance, Singlife offers investment and advisory solutions through its GROW with Singlife platform. It also offers the Singlife Account, a mobile-first insurance savings plan.

Singlife is the exclusive insurance provider for the Ministry of Defence, Ministry of Home Affairs and Public Officers Group Insurance Scheme. Singlife is also an official signatory of the United Nations Principles for Sustainable Insurance and the United Nations-supported Principles for Responsible Investment, affirming its commitment to finding a better way to sustainability.

The merger of Aviva Singapore and Singlife was announced in September 2020 and created one of the largest homegrown financial services companies in Singapore in a deal valued at S$3.2 billion. It was the largest insurance deal in Singapore at the time.

Singlife was subsequently acquired by Sumitomo Life in March 2024, one of Japan’s leading life insurers, which valued Singlife at S$4.6 billion, making the transaction one of the largest insurance deals in Southeast Asia.

Purpose of the Role:

This role consists of:

• Policy Issuance – Creating client under a common client system, creating contract cover applied for, creating life insureds coverage, billing first premium, ensuring compliance with regulations e.g. Anti-Money Laundering (AML), Insurance Act, LIA undertaking.
• Client Level Changes e.g. change in personal particulars, contact details, returned mails.
• Handling Enquiries & Appeals – enquiries into status of application, appeals relating to administrative requirements.

Role Attributes:

• Manage daily operations for Individual Life and Health Insurance Services
• Handle complaints pertaining to transactions for Individual Life and Health Insurance Services
• Responsible for compliance with applicable laws, regulations and notices (including personal regulatory accountabilities in relation to fitness and propriety), and relevant Singlife’s Business Standards.
• Ensure full understanding of Fair Dealing Outcomes and one’s own accountability in delivering these outcomes as applicable to the role.

Key Responsibilities:

• The role assists the Manager in the Individual Life and Health Insurance Service operations on all transactional processing functions and process/workflow review and managing the people, process & systems to achieve operational efficiencies and service excellence. Continually improve efficiency and effectiveness of people, process and systems through System Thinking and Service Design Thinking to achieve desired Net Promoter Score.
• Deliver one-stop consistent and delightful customer experiences across all operation enquiries and transactions in accordance with the company’s service standards and quality objective.
• Ensure regulatory compliance and certification of all staff. Identify and obtain the Delegation of Authority for staff that’s needed to provide single-touch in Individual Life and Health Insurance Services operation handling.
• Responsible for ensuring that all correspondences provided to policyholders and advisers regarding their applications, are accurate, fast and with complete information.
• Design, coordinate and conduct relevant training programs for new and existing staff in the operation team – enquiries, processing, complaints investigation and resolution, business rules and processes, regulations, corporate governance and guidelines.
• Responsible for internal controls for financial and business protection pertaining to Individual Life and Health Insurance Services operations particularly in the area of prevention and detection of AML cases as well as unauthorised sales.
• Actively support Client Management, Service Relations and all Distribution Channels for all products to address all enquiries and complaints resolution pertaining to Individual Life and Health Insurance Services operation.
• The team is a highly mission critical function for the processing and issuance of all new applications from multiple Distribution Channels for all currently selling individual Life and Health policies. The work done directly determines the company’s achievement of Value of New Business (VNB) and Net Promoter Score (NPS).
• Ensure compliance with all applicable laws and regulations relating to the above functional activities.

Requirements:

Experience

• Excellent working knowledge in insurance operation.
• Good customer service and complaint handling skills.
• Good understanding of the principles for Life and Health products.
• Good understanding of the regulatory aspects of Life and Health insurance industry (MAS, LIA, CPF Board, MOH, MOM)
• Good verbal and written communication and interpersonal skills.
• Good problem solving and decision-making skills

Education

• Degree preferably in Insurance, Business Administration or Process Engineering
• Insurance professional qualifications preferred

Key Stakeholders:

• Business, Underwriting, Claims and System Support units to ensure appropriate transactional handling
• Clients, intermediaries, Third Party Administrators, Vendors, Official Assignee, LIA, CPF Board and MOH
• Internal and External Auditors

If you find yourself able to demonstrate the criteria above, apply with us now. We look forward to your application.

#J-18808-Ljbffr

Industry

Other

Category

Management & Operations

Sub Category

Business Development & Strategy

Description

Singlife is a leading homegrown financial services company, offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services, Singlife provides consumers control over their financial wellbeing at every stage of their lives. In addition to a comprehensive suite of insurance plans, employee benefits, partnerships with financial adviser channels and bancassurance, Singlife offers investment and advisory solutions through its GROW with Singlife platform. It also offers the Singlife Account, a mobile-first insurance savings plan. Singlife is the exclusive insurance provider for the Ministry of Defence, Ministry of Home Affairs and Public Officers Group Insurance Scheme. Singlife is also an official signatory of the United Nations Principles for Sustainable Insurance and the United Nations-supported Principles for Responsible Investment, affirming its commitment to finding a better way to sustainability. The merger of Aviva Singapore and Singlife was announced in September 2020 and created one of the largest homegrown financial services companies in Singapore in a deal valued at S$3.2 billion. It was the largest insurance deal in Singapore at the time. Singlife was subsequently acquired by Sumitomo Life in March 2024, one of Japan’s leading life insurers, which valued Singlife at S$4.6 billion, making the transaction one of the largest insurance deals in Southeast Asia. Purpose of the Role: This role consists of: Policy Issuance

– Creating client under a common client system, creating contract cover applied for, creating life insureds coverage, billing first premium, ensuring compliance with regulations e.g. Anti-Money Laundering (AML), Insurance Act, LIA undertaking. Client Level Changes

e.g. change in personal particulars, contact details, returned mails. Handling Enquiries & Appeals

– enquiries into status of application, appeals relating to administrative requirements. Role Attributes: Manage daily operations for Individual Life and Health Insurance Services Handle complaints pertaining to transactions for Individual Life and Health Insurance Services Responsible for compliance with applicable laws, regulations and notices (including personal regulatory accountabilities in relation to fitness and propriety), and relevant Singlife’s Business Standards. Ensure full understanding of Fair Dealing Outcomes and one’s own accountability in delivering these outcomes as applicable to the role. Key Responsibilities: The role assists the Manager in the Individual Life and Health Insurance Service operations on all transactional processing functions and process/workflow review and managing the people, process & systems to achieve operational efficiencies and service excellence. Continually improve efficiency and effectiveness of people, process and systems through System Thinking and Service Design Thinking to achieve desired Net Promoter Score. Deliver one-stop consistent and delightful customer experiences across all operation enquiries and transactions in accordance with the company’s service standards and quality objective. Ensure regulatory compliance and certification of all staff. Identify and obtain the Delegation of Authority for staff that’s needed to provide single-touch in Individual Life and Health Insurance Services operation handling. Responsible for ensuring that all correspondences provided to policyholders and advisers regarding their applications, are accurate, fast and with complete information. Design, coordinate and conduct relevant training programs for new and existing staff in the operation team – enquiries, processing, complaints investigation and resolution, business rules and processes, regulations, corporate governance and guidelines. Responsible for internal controls for financial and business protection pertaining to Individual Life and Health Insurance Services operations particularly in the area of prevention and detection of AML cases as well as unauthorised sales. Actively support Client Management, Service Relations and all Distribution Channels for all products to address all enquiries and complaints resolution pertaining to Individual Life and Health Insurance Services operation. The team is a highly mission critical function for the processing and issuance of all new applications from multiple Distribution Channels for all currently selling individual Life and Health policies. The work done directly determines the company’s achievement of Value of New Business (VNB) and Net Promoter Score (NPS). Ensure compliance with all applicable laws and regulations relating to the above functional activities. Requirements: Experience Excellent working knowledge in insurance operation. Good customer service and complaint handling skills. Good understanding of the principles for Life and Health products. Good understanding of the regulatory aspects of Life and Health insurance industry (MAS, LIA, CPF Board, MOH, MOM) Good verbal and written communication and interpersonal skills. Good problem solving and decision-making skills Education Degree preferably in Insurance, Business Administration or Process Engineering Insurance professional qualifications preferred Key Stakeholders: Business, Underwriting, Claims and System Support units to ensure appropriate transactional handling Clients, intermediaries, Third Party Administrators, Vendors, Official Assignee, LIA, CPF Board and MOH Internal and External Auditors If you find yourself able to demonstrate the criteria above, apply with us now. We look forward to your application. #J-18808-Ljbffr Industry

Other Category

Management & Operations Sub Category

Business Development & Strategy

Singlife is a leading homegrown financial services company, offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services, Singlife provides consumers control over their financial wellbeing at every stage of their lives.

In addition to a comprehensive suite of insurance plans, employee benefits, partnerships with financial adviser channels and bancassurance, Singlife offers investment and advisory solutions through its GROW with Singlife platform. It also offers the Singlife Account, a mobile-first insurance savings plan.

Singlife is the exclusive insurance provider for the Ministry of Defence, Ministry of Home Affairs and Public Officers Group Insurance Scheme. Singlife is also an official signatory of the United Nations Principles for Sustainable Insurance and the United Nations-supported Principles for Responsible Investment, affirming its commitment to finding a better way to sustainability.

The merger of Aviva Singapore and Singlife was announced in September 2020 and created one of the largest homegrown financial services companies in Singapore in a deal valued at S$3.2 billion. It was the largest insurance deal in Singapore at the time.

Singlife was subsequently acquired by Sumitomo Life in March 2024, one of Japan’s leading life insurers, which valued Singlife at S$4.6 billion, making the transaction one of the largest insurance deals in Southeast Asia.

Purpose of the Role:

This role consists of:

• Policy Issuance – Creating client under a common client system, creating contract cover applied for, creating life insureds coverage, billing first premium, ensuring compliance with regulations e.g. Anti-Money Laundering (AML), Insurance Act, LIA undertaking.
• Client Level Changes e.g. change in personal particulars, contact details, returned mails.
• Handling Enquiries & Appeals – enquiries into status of application, appeals relating to administrative requirements.

Role Attributes:

• Manage daily operations for Individual Life and Health Insurance Services
• Handle complaints pertaining to transactions for Individual Life and Health Insurance Services
• Responsible for compliance with applicable laws, regulations and notices (including personal regulatory accountabilities in relation to fitness and propriety), and relevant Singlife’s Business Standards.
• Ensure full understanding of Fair Dealing Outcomes and one’s own accountability in delivering these outcomes as applicable to the role.

Key Responsibilities:

• The role assists the Manager in the Individual Life and Health Insurance Service operations on all transactional processing functions and process/workflow review and managing the people, process & systems to achieve operational efficiencies and service excellence. Continually improve efficiency and effectiveness of people, process and systems through System Thinking and Service Design Thinking to achieve desired Net Promoter Score.
• Deliver one-stop consistent and delightful customer experiences across all operation enquiries and transactions in accordance with the company’s service standards and quality objective.
• Ensure regulatory compliance and certification of all staff. Identify and obtain the Delegation of Authority for staff that’s needed to provide single-touch in Individual Life and Health Insurance Services operation handling.
• Responsible for ensuring that all correspondences provided to policyholders and advisers regarding their applications, are accurate, fast and with complete information.
• Design, coordinate and conduct relevant training programs for new and existing staff in the operation team – enquiries, processing, complaints investigation and resolution, business rules and processes, regulations, corporate governance and guidelines.
• Responsible for internal controls for financial and business protection pertaining to Individual Life and Health Insurance Services operations particularly in the area of prevention and detection of AML cases as well as unauthorised sales.
• Actively support Client Management, Service Relations and all Distribution Channels for all products to address all enquiries and complaints resolution pertaining to Individual Life and Health Insurance Services operation.
• The team is a highly mission critical function for the processing and issuance of all new applications from multiple Distribution Channels for all currently selling individual Life and Health policies. The work done directly determines the company’s achievement of Value of New Business (VNB) and Net Promoter Score (NPS).
• Ensure compliance with all applicable laws and regulations relating to the above functional activities.

Requirements:

Experience

• Excellent working knowledge in insurance operation.
• Good customer service and complaint handling skills.
• Good understanding of the principles for Life and Health products.
• Good understanding of the regulatory aspects of Life and Health insurance industry (MAS, LIA, CPF Board, MOH, MOM)
• Good verbal and written communication and interpersonal skills.
• Good problem solving and decision-making skills

Education

• Degree preferably in Insurance, Business Administration or Process Engineering
• Insurance professional qualifications preferred

Key Stakeholders:

• Business, Underwriting, Claims and System Support units to ensure appropriate transactional handling
• Clients, intermediaries, Third Party Administrators, Vendors, Official Assignee, LIA, CPF Board and MOH
• Internal and External Auditors

If you find yourself able to demonstrate the criteria above, apply with us now. We look forward to your application.

Role summary

The Business Operations team is responsible for ensuring that the organization's operations run smoothly. It has three core functions: Finance, Office Administration and HRM & Talent Acquisition. Head (Business Operations) will supervise a team of 3-4 persons.

The Head of Business Operations will report to the Chief Executive Officer and this role will be based in Singapore.

Key Responsibilities

Finance

With the support of CIG’s external accounting vendor, the Head will oversee key processes pertaining to financial administration:

• Monitor and track expenditure and revenue
• Regular financial reporting
• Payments and invoicing

Develop annual budget in alignment with CIG’s strategy, and support the CEO to prepare budget submissions

Coordinate annual audit process

Develop and maintain financial policies, procurement policies, and internal controls and systems

Review and assess on financial implications in relation to corporate structure

Office Administration

Oversee staff to identify and maintain the office space, ensuring that it continues to be a conducive space for staff to work in.

Oversee the proper procurement and maintenance of physical infrastructure, materials and tools for the office, including IT infrastructure and services

Oversee the development and maintenance of core organisational systems that support efficient business operations, such as the organization’s Customer Relationship Management (CRM) system

HR Management / Talent Acquisation

Oversee the administration of HR processes and policies, including areas that touch on confidential matters. This includes staff recruitment, contract preparation (for employees), staff

onboarding and offboarding, statutory HR reporting, and updating of employee contracts (where relevant and required), leave administration, etc.

Oversee the development and maintenance of key HR-related SOPs, including those for staff onboarding and offboarding, and staff recruitment

Develop HR policies for approval by Senior Management. These could include areas such as wage setting, staff training and development, competency mapping and benefits

Strategic HR planning and management

Handle disciplinary and employee conduct issues

Experience and Qualifications

About 15 years of work experience, with at least 7 covering HRM & TA.

Experience in other corporate functions (i.e. Finance and Office Administration / Corporate Services) would be preferred.

At least five years of prior supervisory experience, with demonstrated ability to lead cross-functional teams

Experience working in Goverment Agencies or Public Service Division would be preferred

Possess at least a Bachelor’s degree or higher from a recognised University

Skills and Aptitudes

Financial acumen and strategic resource planning

Ability to pivot to new and unfamiliar areas

Leadership and people development

Collaborative and proactive with joint solutioning

Qualified applicants may email with updated resume to Daniel Yuan (R1102385)

**Who We Are**
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
Supports Regional Manager & Region team in all aspects of day-to-day operations. Tasks include but not limited to creating high level executive summaries, coordinating & managing all regional reporting requirements, liaising with other Regional/Global teams on process/procedures. Program management including implementation of global initiatives. Coordination of all Regional team communications.
Responsible for coordinating & attending regular interlocks with RDC Leader and executives v Budget, capital and operations forecasting v Transformation and strategy planning and program execution v Build /update executive decks v Employee interlocks v Employee management and development
**Who You Are**
High level stakeholder communication skills
Business Level English
Excellent Time management
Leadership skill sets
Business Accumen
Analytical thinking & problem-solving capabilities
Detail orientated
minimum 5yrs experience within the Real Estate Industry
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Description Business Development Operations Executive

Join to apply for the Business Development Operations Executive role at PwC Singapore

Business Development Operations Executive

Join to apply for the Business Development Operations Executive role at PwC Singapore

Job Description & Summary

We believe that challenges are better solved together. That's why you'll join a diverse, global community of solvers - an unexpected mix of people that come together to build trust in society and solve important problems. With us, you are encouraged to lead with your heart and values, and where your unique skills are developed and put to work in unexpected and exciting ways, superpowered by technology.

Our Firmwide Corporate Services unite to help build our competitive advantage with first class support internally. Spanning Administration, Business Development, Chairman’s Office, Compliance, Finance, Human Resources, Learning and Development, Legal, Marketing and Communications, Operations and Change Management, and Technology, we power our lines of services to make sure all of us have the right sources, services and technology to be the best we can be.

Not all of us work directly with external clients. Some of our most talented people choose to harness their skills, experience, expertise and service excellence within PwC. The possibilities are endless and our business landscape is changing everyday.

Business Development Operation Executive is part of the middle office and plays a pivotal role in supporting business growth while ensuring operational efficiency.

Responsibilities include supporting key business development team initiatives such as tender process management, customer relationship and contact list management, knowledge management and growing strategic networks.

Key Responsibilities:

Tender process support

• Manage and coordinate tender processes including sourcing, evaluating, compiling, timelines and submitting tender documents.
• Understand the business services and liaise with internal stakeholders to match relevant tenders
• Track the process and produce regular reports, including basic analysis using Excel or PowerBI.

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Clients & Markets

Management Level

Associate

Job Description & Summary

We believe that challenges are better solved together. That's why you'll join a diverse, global community of solvers - an unexpected mix of people that come together to build trust in society and solve important problems. With us, you are encouraged to lead with your heart and values, and where your unique skills are developed and put to work in unexpected and exciting ways, superpowered by technology.

Our Firmwide Corporate Services unite to help build our competitive advantage with first class support internally. Spanning Administration, Business Development, Chairman’s Office, Compliance, Finance, Human Resources, Learning and Development, Legal, Marketing and Communications, Operations and Change Management, and Technology, we power our lines of services to make sure all of us have the right sources, services and technology to be the best we can be.

Not all of us work directly with external clients. Some of our most talented people choose to harness their skills, experience, expertise and service excellence within PwC. The possibilities are endless and our business landscape is changing everyday.

Business Development Operation Executive is part of the middle office and plays a pivotal role in supporting business growth while ensuring operational efficiency.

Responsibilities include supporting key business development team initiatives such as tender process management, customer relationship and contact list management, knowledge management and growing strategic networks.

Key Responsibilities:

Tender process support

• Manage and coordinate tender processes including sourcing, evaluating, compiling, timelines and submitting tender documents.
• Understand the business services and liaise with internal stakeholders to match relevant tenders
• Track the process and produce regular reports, including basic analysis using Excel or PowerBI.

CRM support

• Support, maintain and manage key contact list for the business
• Maintain data integrity of the CRM environment
• Prepare reports for management on business development performance, operational metrics
• Support and conduct user training and support.

Process Optimization

• Identify opportunities to streamlineworkflows to improve efficiency and compliance within business development and operations.

Other Business Development initiatives

• assisting with lead generation, client research, and proposal preparations.
• Assisting with the organization of networking events, trade shows, or other business development activities

About You

• 2-5 years’ experience with Bachelor degree in Business, or equivalent.
• Demonstrate strength in business process and workflow, systematic.
• Familiarity with marketing or sales operations workflows.
• Good project management and problem solving
• Internal stakeholder management
• Experience with Salesforce a plus.
• Strong analytical skills with expertise in data visualization tools.
• Good communication skills for stakeholder collaboration.

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Business Analysis, Business Expansion, Business Performance Management, Communication, Competitive Advantage, Creating Salesforce Reports, Customer Insight, Data Quality, Data Quality Assessment, Data Quality Metrics, Data Validation, Emotional Regulation, Empathy, Employee Advocacy Software, Implementation Support, Inclusion, Information Technology Applications, Intellectual Curiosity, Intranet Software, Marketing Automation Software, Marketing Consulting, Marketing Operations {+ 28 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

Yes

Government Clearance Required?

No

Job Posting End Date

Seniority level

• Seniority level Associate

Employment type

• Employment type Full-time

Job function

• Job function Business Development and Sales
• Industries Accounting

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#J-18808-Ljbffr

Industry

Other

Category

Management & Operations

Sub Category

Business Development & Strategy

Description

Business Development Operations Executive

Join to apply for the

Business Development Operations Executive

role at

PwC Singapore Business Development Operations Executive

Join to apply for the

Business Development Operations Executive

role at

PwC Singapore Job Description & Summary We believe that challenges are better solved together. That's why you'll join a diverse, global community of solvers - an unexpected mix of people that come together to build trust in society and solve important problems. With us, you are encouraged to lead with your heart and values, and where your unique skills are developed and put to work in unexpected and exciting ways, superpowered by technology. Our Firmwide Corporate Services unite to help build our competitive advantage with first class support internally. Spanning Administration, Business Development, Chairman’s Office, Compliance, Finance, Human Resources, Learning and Development, Legal, Marketing and Communications, Operations and Change Management, and Technology, we power our lines of services to make sure all of us have the right sources, services and technology to be the best we can be. Not all of us work directly with external clients. Some of our most talented people choose to harness their skills, experience, expertise and service excellence within PwC. The possibilities are endless and our business landscape is changing everyday. Business Development Operation Executive is part of the middle office and plays a pivotal role in supporting business growth while ensuring operational efficiency. Responsibilities include supporting key business development team initiatives such as tender process management, customer relationship and contact list management, knowledge management and growing strategic networks. Key Responsibilities: Tender process support Manage and coordinate tender processes including sourcing, evaluating, compiling, timelines and submitting tender documents. Understand the business services and liaise with internal stakeholders to match relevant tenders Track the process and produce regular reports, including basic analysis using Excel or PowerBI. Line of Service Internal Firm Services Industry/Sector Not Applicable Specialism IFS - Clients & Markets Management Level Associate Job Description & Summary We believe that challenges are better solved together. That's why you'll join a diverse, global community of solvers - an unexpected mix of people that come together to build trust in society and solve important problems. With us, you are encouraged to lead with your heart and values, and where your unique skills are developed and put to work in unexpected and exciting ways, superpowered by technology. Our Firmwide Corporate Services unite to help build our competitive advantage with first class support internally. Spanning Administration, Business Development, Chairman’s Office, Compliance, Finance, Human Resources, Learning and Development, Legal, Marketing and Communications, Operations and Change Management, and Technology, we power our lines of services to make sure all of us have the right sources, services and technology to be the best we can be. Not all of us work directly with external clients. Some of our most talented people choose to harness their skills, experience, expertise and service excellence within PwC. The possibilities are endless and our business landscape is changing everyday. Business Development Operation Executive is part of the middle office and plays a pivotal role in supporting business growth while ensuring operational efficiency. Responsibilities include supporting key business development team initiatives such as tender process management, customer relationship and contact list management, knowledge management and growing strategic networks. Key Responsibilities: Tender process support Manage and coordinate tender processes including sourcing, evaluating, compiling, timelines and submitting tender documents. Understand the business services and liaise with internal stakeholders to match relevant tenders Track the process and produce regular reports, including basic analysis using Excel or PowerBI. CRM support Support, maintain and manage key contact list for the business Maintain data integrity of the CRM environment Prepare reports for management on business development performance, operational metrics Support and conduct user training and support. Process Optimization Identify opportunities to streamlineworkflows to improve efficiency and compliance within business development and operations. Other Business Development initiatives assisting with lead generation, client research, and proposal preparations. Assisting with the organization of networking events, trade shows, or other business development activities About You

2-5 years’ experience with Bachelor degree in Business, or equivalent. Demonstrate strength in business process and workflow, systematic. Familiarity with marketing or sales operations workflows. Good project management and problem solving Internal stakeholder management Experience with Salesforce a plus. Strong analytical skills with expertise in data visualization tools. Good communication skills for stakeholder collaboration. Required Skills

Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Business Analysis, Business Expansion, Business Performance Management, Communication, Competitive Advantage, Creating Salesforce Reports, Customer Insight, Data Quality, Data Quality Assessment, Data Quality Metrics, Data Validation, Emotional Regulation, Empathy, Employee Advocacy Software, Implementation Support, Inclusion, Information Technology Applications, Intellectual Curiosity, Intranet Software, Marketing Automation Software, Marketing Consulting, Marketing Operations {+ 28 more} Desired Languages

(If blank, desired languages not specified)

Travel Requirements Not Specified Available for Work Visa Sponsorship? Yes Government Clearance Required? No Job Posting End Date

Seniority level

Seniority level

Associate Employment type

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Full-time Job function

Job function

Business Development and Sales Industries

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Management & Operations Sub Category

Business Development & Strategy

We are seeking a dynamic and results-driven Business Development & Operations Manager to lead our growth strategy and streamline internal operations. This role is ideal for someone with a strong commercial mindset, proven sales experience, and the ability to improve workflows within a fast-paced digital marketing environment.

Specific Responsibilities:

1. Develop and maintain strong relationships with prospects, clients, and partners.

2. Craft compelling pitches, proposals, and pricing strategies tailored to client needs.

3. Oversee daily agency operations to ensure timely and high-quality campaign execution.

4. Implement and optimize internal SOPs, tools, and workflows for greater productivity

Technical skills and competencies:

1. Understand company services, value proposition, and key differentiators.

2. Understand the digital campaign lifecycle from onboarding to delivery.

3. Identify inefficiencies in workflows and suggest process improvements.

4. Understand how to set targets, forecast revenue, and evaluate growth plans.

Attachment: 6 months