What Customer Service Roles Jobs are in Newton?
Showing 88 Customer Service Roles jobs in Newton
Customer Service
Posted 9 days ago
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Job Description
+ Fulfill and support sales orders
+ Track and follow up closely with Sales and customers on back-orders' status
+ Provide customer support. Attend to all customers' inquiries and provide assistance as and when necessary.
+ Advise customers on Stock available and lead time
+ Coordinate and expedite with factories and internal departments on customer orders and delivery matters.
+ Monitor factories schedule and update according in Oracle
+ Coordinate with Sales and customer on quality issues and good returns, etc.
+ Coordinate with Sales and customer for Calibration completion and training and license , etc.
+ Coordinate with Customer to arrange shipment in month end
+ Coordinate with Finance department on customer payments
+ Issue credit notes to customers
+ Liaise with English and Chinese speaking customers.
+ Support internal and external audit requests.
+ Participate in quarterly cycle count and annual stock take
+ E- Filing of Purchase PO and other sales related documents
+ Prepare Purchase Order / Internal Requisition
+ Knowledge of Oracle is added advantage
+ Good Communication skills & fast learner
**Fortive Corporation Overview**
Fortive's essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare.
We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.
We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.
At Fortive, we believe in you. We believe in your potential-your ability to learn, grow, and make a difference.
At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.
At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.
Fortive: For you, for us, for growth.
**About Fluke**
Fluke is leading the world in creating software, test tools and technology that will support customers today and in the future. We are a customer-obsessed market leader with a strong reputation for reliability, quality and safety.A wholly owned subsidiary of Fortive Corporation ( Fluke is a global corporation headquartered in the greater Seattle area. Driven by the successful Fortive Business System, Fluke offers the passion of a startup with the resources of a Fortune 500 company. We are focused on the growth of our individual employees, teams and the Fluke brand.
We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at
**Bonus or Equity**
This position is also eligible for bonus as part of the total compensation package.
This position is also eligible for bonus as part of the total compensation package.
We are an Equal Opportunity Employer
Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at
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Job Description
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
**What We Offer**
Location:
Singapore,SGP
You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more.
At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits ( .
**Key Responsibilities**
Performs standard Tier I procedures including wafer measurement.
Performs preventative maintenance and wet cleans independently. Assists senior engineers with corrective maintenance as needed.
Disassembles, cleans and rebuilds kits as part of kit management quality.
Learns and applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers.
Able to diagnose and resolve basic technical problems.
Strives to perform BKM's. Uses knowledge management systems. Follows all IP guidelines.
Has the ability to represent Applied Materials to the customer. Uses good customer service skills at all times while maintaining a professional demeanor. Displays respect for the customer by maintaining a neat and orderly work area. Demonstrates a positive attitude in less than optimal customer situations.
Complies with all safety procedures and consistently demonstrates safety as a value.
**Other Requirements** : This is a physically demanding position that often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting up to 35 lbs., the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.
**Functional Knowledge**
+ Has developed analytical skills and application of scientific methods to perform a variety of activities
**Business Expertise**
+ Has good understanding of how the team integrates with others
**Leadership**
+ Has no supervisory responsibilities
**Problem Solving**
+ Recognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established operating procedures and/or scientific methods
***
**Impact**
+ Impacts the quality of own work
**Interpersonal Skills**
+ Uses communication skills to exchange of information
+ There will be 12 hour shift allocated to successful applicants
+ Location : Woodlands
**Additional Information**
**Time Type:**
Full time
**Employee Type:**
Assignee / Regular
**Travel:**
No
**Relocation Eligible:**
No
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
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Customer Service Executive
Posted 9 days ago
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Job Description
The Magic Wrap Singapore is an emerging brand, with a goal to do renovation sustainably, reducing the environmental damage done by the related industry. Our high energy team is looking for more fun and enthusiastic candidates to join the team! The position is based at The Magic Wrap Singapore Studio.
This role will work in close cooperation and partnership between the project team and local business partners, ensuring the smooth execution of administrative support, enhancing the brand awareness and loyalty of current and new customers.
Responsibilities
- Support customer relations to deliver optimal product knowledge and after sales support to our clients. Customer interaction includes, physical studio space, online platforms messengers and live chats
- Update administrative data in systems and maintain records
- Staying up to date with multiple product knowledge and understanding customer needs across different services and assisting them.
- Network with various departments and groups that are involved in customer support, orders, and processing.
Requirements
- Organized, independent and able to multi-task.
- Team player with positive work attitude
- Good command of English.
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Customer Service Assistant
Posted 4 days ago
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Job Description
This role involves liaising with customers on product collection, exchanges and enquiries. Backend role will involve duties such as replenishing of stocks and performing monthly inventory count
Job Description:
• Basic knowledge of MS Excel
• Customer service oriented
• Good communications skills. Able to express clearly, to listen and understand effectively
• Able to manually be handling of up to 10kg of loads
• Ability to adapt to a fast-paced environment
Working hours:
Mon to Fri: 11am to 8pm
Alt. Sat: 11am to 3pm
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Customer Service Executive
Posted 4 days ago
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Job Description
Employment Type: Full-Time
Location: Potong Pasir (Walking distance from MRT)
Salary: $2,500 – $3,000 per month
Working Hours
- Monday to Friday
- 9:00am – 6:00pm
We are looking for a Customer Service Executive (Operations Support) to provide administrative and customer support across multiple business services. This role focuses on handling customer enquiries, coordinating operational activities, supporting lead management, and ensuring smooth communication between internal teams.
Key Responsibilities- Handle customer enquiries via email, hotline, and online communication channels.
- Deliver professional customer support and ensure timely resolution of enquiries.
- Generate, track, and follow up on customer leads, coordinating closely with the Business Development team.
- Assist in preparing proposals and scheduling appointments or site visits.
- Coordinate documentation and ensure records are complete and up to date.
- Liaise with internal departments and external stakeholders to ensure smooth operations.
- Support operational administration, reporting, and documentation.
- Maintain accurate records and perform general administrative duties.
- Perform other duties assigned by the supervisor.
- Diploma, Higher NITEC or equivalent qualification.
- Customer service or administrative experience is preferred.
- Strong communication and interpersonal skills.
- Good organisational and coordination abilities.
- Detail-oriented and able to manage multiple tasks.
- Proficient in Microsoft Office applications.
- Positive attitude with the ability to work effectively in a team.
- Monday to Friday work week.
- Stable career opportunities.
- Training and development provided.
- Supportive working environment.
Interested candidates please call/ WhatsApp me at or send your resume to
Victor Gan (R )
Swift Search Global Pte Ltd (EA 18C9495)
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CUSTOMER SERVICE supervisor
Posted 6 days ago
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Job Description
We are looking for a friendly and organized Customer Service Clerk to join our team. In this role, you will handle customer inquiries, process orders, and provide timely support to ensure a positive customer experience.
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Key Responsibilities
· Respond to customer questions via phone, email, and online chat
· Process orders, returns, and exchanges accurately
· Maintain and update customer records in the system
· Resolve complaints or escalate complex issues to the supervisor
· Provide product/service information and pricing details
· Assist with basic paperwork and data entry tasks
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Requirements
· High school diploma or above
· Basic computer skills (MS Office, email, and data entry)
· Good verbal and written communication skills in English (and local language, if applicable)
· Patient, detail-minded, and service-oriented
· Ability to work in a team and handle multiple tasks
· Prior customer service experience is a plus but not required
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What We Offer
· Competitive salary
· Paid training and career development opportunities
· Friendly and supportive work environment
4 off days monthly, rest days depend on schedule
Competitive salary 3k-5K
Positive and nurturing working environment
Duration: permanent
Requirements
Qualifications - diploma or high school diploma
Work experience- at least two year relevant working experience in related fields
Job type- full time
Required languages: English and able to communicate with mandarin speaking customers
Job specialisation- services and related experience
If you have an interest in applying for this role, please WhatsApp me at to apply. Only shortlisted candidates will be notified. Priority will be given to Singaporeans
Young hon Lim/ manager
Render private limited
EA licence no 15c7827
EA reg no R
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Officer, Customer Service
Posted 6 days ago
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Job Description
Support clients on the day-to-day Trade transaction queries on phone or emails
Record all calls information according to standard operating procedures
Act as an Advisor on various Trade products enquiries
Work closely with various stakeholders to ensure client’s requests are fulfilled
Ensure timely and accurate delivery of reporting and monitoring of department KPIs
Identify and escalate client issue if any
Provide excellent customer service to all clients
Requirements:
Good understanding of various Trade products
Diploma holders / Nitec with 1 year of working experience
Open to entry level, training provided.
Have Trade knowledge or customer services experience is an advantage.
Able to work independently with excellent verbal and email-writing skills
Able to interact effectively with internal & external parties of all levels
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Customer Service Specialist
Posted 2 days ago
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Job Description
Job Responsibilities:
1. Service System Building: Establish customer service standards and SOPs for the corresponding language regions (English/Spanish/Portuguese/Arabic/Japanese/Thai/Indonesian/Vietnamese/Hong Kong Cantonese). Optimize service workflows based on local user habits and regional characteristics. Build an efficient and compliant service delivery system, regularly monitor service quality, and steadily improve user satisfaction in the regional markets.
2. Regional User Operations: Provide premium native-language consultation services to creators and users in the corresponding language regions through multiple channels, including online chat, email, and major local social media platforms. Take full ownership of following up and closing out various user issues. Periodically compile high-quality service cases and typical problem cases, and continuously iterate and optimize the regional user service experience.
3. Cross-Department Collaboration: Work closely with relevant departments such as Marketing, Compliance, and Operations to effectively handle major user complaints, service disputes, and various emergent service issues in the corresponding language regions. Drive efficient cross-departmental collaboration to implement solutions, safeguard the company's brand reputation in the local market, and ensure stable business operations in the region.
Qualifications:
1. Language Proficiency: Fluency in one of the following languages — English, Spanish, Portuguese, Arabic, Japanese, Thai, Indonesian, Vietnamese, or Hong Kong Cantonese — with strong verbal and written communication skills. Relevant professional language certifications are preferred. Must be capable of independently handling full-scenario work communication, user engagement, and service delivery in the target language, and able to seamlessly address native-language user inquiries and issues.
2. Working Language: Must be able to use English or Chinese as a working language for internal team communication and cross-departmental collaboration.
3. Work Experience: 1+ year of experience in customer service or user service roles. Experience serving users in the relevant markets, cross-border service experience, or cross-cultural communication experience is preferred.
4. Industry Background: Experience in internet, content platform, creator services, cross-border platform, or video platform industries is preferred. Familiarity with the cultural customs, user consumption habits, internet ecosystem, and local compliance requirements of the corresponding language region is a plus.
5. Competencies & Qualities: Results-oriented mindset with strong resilience under pressure. Excellent problem-decomposition and crisis management skills, with the ability to respond quickly and resolve negative user feedback and emergent issues effectively. Strong team management and coordination abilities, with a proven track record in cross-departmental communication and project execution.
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Job Description
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
**Job Description:**
The Customer Service Representative is accountable for maintaining excellent service levels for our internal and external customers through accurate data entry, continuous process improvement and the prompt resolution of issues.
**Responsibilities**
+ Manage communication with clients, carrier brokers and other offices/facilities for customer service and administration requirements;
+ Process all documentation associated with the movement of our clients' inventory into and out of the facility according to client requirements, and in an accurate and timely manner;
+ Receiving: ensure all documentation is verified and processed appropriately, in an accurate and efficient manner, while respecting all legal liability requirements;
+ Order Processing: ensure all orders are processed in a timely manner and according to the clients' specific requirements;
+ Shipping: ensure all bills of lading are correct and confirmed into the appropriate system(s);
+ Adjustments: ensure inventory integrity by processing authorized inventory adjustments;
+ Document, investigate and resolve all customer concerns in a timely fashion;
+ Drive prompt and professional communication at all times for both internal and external customers;
+ Document all shipping errors on the required documentation with accuracy and attention to detail;
+ Maintain all Working Instructions, ensure compliance with ISO Quality Management procedures and are update as required;
+ Assist with dispatch planning / control office;
+ Coordinate details for client KPI daily for internal and external customers;
+ Pursue continuous improvement initiatives to drive increased productivity and service levels;
+ Other duties as assigned to you from time to time by the company.
**Qualifications**
+ 3-4+ years industry experience in Contract Logistics / 3PL;
+ 2-3+ years customer service experience required, additional administrative / data entry experience
+ Excellent communication in English (verbal and written) and presentation skills;
+ Strong organizational and time management skills required, including the proven ability to work in a fast-paced environment with time-sensitive deadlines;
+ Strong problem solving skills; proven ability to work well both independently and as part of a team required;
+ Proficient computer and keyboarding skills required(Microsoft Word and Excel);
+ Knowledge of order entry systems and warehouse management systems is required
**Employee Type:**
Fixed Term (Fixed Term)
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
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