2 jobs in THE MAGIC WRAP SG PTE. LTD.
Customer Service Executive
Posted 8 days ago
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Job Description
The Magic Wrap Singapore is an emerging brand, with a goal to do renovation sustainably, reducing the environmental damage done by the related industry. Our high energy team is looking for more fun and enthusiastic candidates to join the team! The position is based at The Magic Wrap Singapore Studio.
This role will work in close cooperation and partnership between the project team and local business partners, ensuring the smooth execution of administrative support, enhancing the brand awareness and loyalty of current and new customers.
Responsibilities
- Support customer relations to deliver optimal product knowledge and after sales support to our clients. Customer interaction includes, physical studio space, online platforms messengers and live chats
- Update administrative data in systems and maintain records
- Staying up to date with multiple product knowledge and understanding customer needs across different services and assisting them.
- Network with various departments and groups that are involved in customer support, orders, and processing.
Requirements
- Organized, independent and able to multi-task.
- Team player with positive work attitude
- Good command of English.
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Social Media Marketing Executive
Posted 8 days ago
Job Viewed
Job Description
The Magic Wrap Singapore is a new emerging brand, with a goal to do renovation in a more sustainable way, reducing the environmental damage done by the related industry. Our high energy team is looking for more fun and enthusiastic candidates to join the team!
Our social media content creator and plays an important role ensuring the success of the company's vision. Enhancing the brand awareness and loyalty of current and new customers.
Responsibilities
- Handling brands' social media accounts from creating and planning interesting feeds, engagements, promotions and collaborations.
- Understand upcoming trend and new technologies.
- Staying up to date with company's industry knowledge and understanding customer needs across different services.
- Ability in managing and create full range of communications mix for all social media platforms.
- Understanding social media presence, engagement, and following, analyze social trends and statistics, and quantify the success of social media activities.
- Track, monitor, review results with sales team to evaluate effectiveness and execution methods of marketing campaigns
Requirements
- Never ending flare of creativity
- Self motivated and great problem solving ability
- To be customer centric
- Adobe Suite Knowledge / Video Editing
- Good command of english
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