What Service Oriented Companies Jobs are in Newton?

**Citi Global Wealth** brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.
The Service Associate is an entry-level position responsible for executing day to day customer service and cash activities, promoting the good image of the bank by delivering best-in-class customer service at branch and maximizing relationship building opportunities while ensuring adherence to Citi's policies and guidelines.
**Duties & Responsibilities**
+ Process cash-related transactions such as Deposit of Checks and Cash, Loan and Card Payment, Cash Withdrawals, Check Encashment in both local and foreign currencies, Telegraphic Transfers, and the issuance of Manager's Cheques
+ Provide account maintenance services, which includes the update of Account Status, Account Closures, ATM Pin Change
+ Drive the bank's analog-to-digital transformation by assuming the role of Digital Ambassadors in the branch, educating new and existing customers on the bank's distribution channels and recommending alternative digital channels where appropriate
+ Take full ownership of customers' problems and ensure complete customer satisfaction of problem resolution
+ Actively endorsing the bank's products and services
+ Responsible for daily bank operations and security procedures related to branch functions.
**Qualifications:**
+ Previous relevent experience preferred
+ Ability to prioritize with strong organizational and time management skills per the needs of banker teams and clients
+ Ability to problem solve and analyze data with demonstration of attention to detail -Strong verbal and written communication skills
+ Client facing experience; strong background and interest in the fields of operations and compliance; previous sales referral experience
**Education:**
+ Diploma or equivalent
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**Job Family Group:**
Private Client Coverage
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**Job Family:**
Client Services
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**Time Type:**
Full time
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**Most Relevant Skills**
Please see the requirements listed above.
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**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
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_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Leica Microsystems, one of Danaher's ( 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact.
You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.
Shape the Future with Us!
At Leica Microsystems, we have been shaping the future for over 175 years with groundbreaking optical and digital solutions. With a culture rooted in customer focus, innovation, and teamwork, we lead the market in microscopy, imaging, and analysis, unveiling the invisible and empowering our customers to build a better, healthier world.
Joining Leica Microsystems means contributing to scientific discoveries and supporting surgeons in making critical decisions. Our advanced microscopes and AI-based image analysis solutions enable users to gain profound insights into development and engineering challenges. Here, you will work on meaningful projects alongside passionate colleagues, driving progress and pushing the boundaries of what's possible.
Learn about the Danaher Business System ( which makes everything possible.
The Service Manager, SEA & Tw is responsible for scaling and driving the service business and operation forward through DHR LEAN management approach, meeting operation metrics, ensuring resources optimization and leading people development. He/she has overall accountability to build a profitable and sustainable service business, collaborate with sales operations to drive growth, and effective management of CP service teams, as well as radically increasing customer satisfaction. When need arises, he/she will be able to provide field support, technical consultation and related activities.
This position reports direct to the Service Director, APJ and dotted line to General Manager, SEA & Tw and is part of the customer support function located in Singapore and will be an on-site role.
In this role, you will have the opportunity to:
+ To drive growth in service business and manage service P&L
+ To drive service operation excellence and meet all service metrics
+ To drive team engagement and develop team's competency
+ To drive company sales and work closely with sales & support managers
+ To ensure customer satisfaction and ensure Service Level Agreement (SLA) is delivered
The essential requirements of the job include:
+ Experience in the Field Service Delivery operation, especially in medical devices, life science instruments, and healthcare equipment industry.
+ Proven ability to drive service business and continuous growth
+ Minimum 10 years of experience in after-sales service function, with at least 5 years' experience in people and team management
+ Ability to motivate, provide leadership and a participative organizational climate to selectively attract and retain professional staff.
+ Mindset to continuously improve processes.
+ Ability to analyze complex business issues and isolate root causes and work towards a simpler and more efficient process. Service minded.
+ Good team player with excellent communication and interpersonal skills.
Travel, Motor Vehicle Record & Physical/Environment Requirements:
+ Ability to travel - 20 - 30% travel, overnight, within territory or locations
+ Must have a valid driver's license with an acceptable driving record
+ Ability to attend regional and global meetings at nonstandard local office time
It would be a plus if you also possess previous experience in:
+ Demonstrated experience in people development
+ Demonstrated knowledge in DBS and/or lean management
Leica Microsystems, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job.
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .

·
The SEA Service Admin and Service Sales will lead and enhance service administration and backend operations across Southeast Asia using DHR Lean principles. The role focuses on achieving operational metrics, optimizing resources, and delivering timely reports. Key responsibilities include establishing standardized service support processes, collaborating with sales operations to drive business growth, managing dealer service teams effectively, and significantly improving customer satisfaction.
This position reports to the Head of Service for SEA & TW and is part of the Service Organization, covering Southeast Asia with regional travel.
In this role, you will have the opportunity to:
+ Manage Service Operations: Oversee end-to-end service contract management, warranty and repair coordination, billing, service calls, and preventive maintenance scheduling.
+ Support Business and Process Excellence: Handle service quotations, inventory, and inquiries; document backend processes; and ensure data accuracy through SAP and SFDC.
+ Drive Growth and Continuous Improvement: Conduct service pricing reviews, support service sales initiatives, and perform data analysis to enhance service performance and customer satisfaction.
The essential requirements of the job include
+ Minimum 2 years of service management experience in aftersales service admin, delivery and service sales function
+ Good language skill in both English and Chinese
It would be a plus if you also possess previous experience in:
+ Aftersales Service in healthcare or life sciences industry.
+ Knowledge of Leica or other microscopy products.
Travel, Motor Vehicle Record & Physical/Environment Requirements:
+ As and when required.
Leica Microsystems, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job.
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .

**Additional Information**
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** Marina Bay, Singapore, Singapore, Singapore, 39799
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

The Service Relationship Manager is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.
Responsibilities:
- Deliver services inquires to Wealth Asia clients on banking products and processes.
- Manage and execute client transactions with respect to business and individual banking, credit card products. Ensure transactions are completed within audit and compliance standards as well as timely.
- Take ownership of client investigations (e.g., statement reporting issues and pricing inquiries) and collaborate with operational and middle office teams to ensure effective resolution.
- Coordinate account maintenance for all products and reporting on WINS including address changes, telephone number updates, account status changes, rates and fee waivers.
- Enforce banking policies and procedures to ensure operational integrity while maintaining high client satisfaction.
- Proactively arrange and participate in client visits and perform service quality check-in calls to clients.
- Obtain banker/client appointments to build upon existing or establish new relationships.
- Identify and document new business opportunities for referral to banker or product specialist.
- Perform responsibilities through proficient use Citi applications. Participate in service-related process improvements.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- 0-2 years relevant experience
- Ability to prioritize with strong organizational and time management skills per the needs of banker teams and clients
- Ability to problem solve and analyze data with demonstration of attention to detail
- Strong verbal and written communication skills
- Client facing experience; strong background and interest in the fields of operations and compliance; previous sales referral experience Knowledge of investments, banking, and credit products
Education:
- Bachelor's/University degree or equivalent experience
---
**Job Family Group:**
Private Client Coverage
---
**Job Family:**
Client Services
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

**Additional Information**
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** Marina Bay, Singapore, Singapore, Singapore, 39799
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1 year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** 12 Marina View, Singapore, Singapore, Singapore, 18961
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, Marriott Bonvoy Loyalty Program, property amenities, and local areas of interest. Process room service orders, answer questions on menu selection and record transactions in point-of-sale system. Assist guests with accessing internet and guestroom entertainment.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing globalteam, and **become** the best version of you.

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Service Observability & Intelligence
Overview & Introduction:
Real Time Payments (RTP) International operates as a programme, within the Mastercard Real Time Payments portfolio, currently serving six live markets. With transaction volumes increasing substantially, the imperative for safe, resilient, reliable, and meticulously maintained services and products is critical-both in managing National Critical Infrastructure and fulfilling customer expectations for regulated local services, as well as upholding Mastercard's brand integrity.
The RTPI Market Customer Performance function is responsible for ensuring operational excellence and customer satisfaction for Real-Time Payments Infrastructure (RTPI) services after Acceptance into Service and starting 'Day 2' onward. This role works in the RTPI Customer Performance team for a specific market, managing performance, compliance, and continual improvement throughout the service lifecycle.
Key Responsibilities
- Act as a liaison between Customer Success and Technical teams (Business Ops / Tech Ops / Engineering).
- Coordinate and quantify customer impact from incidents, and ensure timely communications with accurate service impact details are issued through Customer Success in line with regulatory and contractual requirements.
- Oversee service performance adherence, ensuring high-quality service and compliance with service levels.
- Identify service risks, improvement opportunities and drive actions to enhance service performance.
- Coordinate and produce service reports, review and provide business input to post incident reports, monitor and report service usage trends, and lead capacity forecasting and planning in line with the agreed models.
- Provide governance for RTP service changes with internal stakeholders and the customer, safeguarding service stability and resilience by ensuring the appropriate service change process is followed and all service changes are tested, coordinated and executed properly.
- Act as the service mapping custodian and ensure the service design meets requirements.
- Be available 24/7 for critical live service incidents, act as the critical incident escalation point for the customer, and provide critical incident support coverage.
- Work internally to ensure all technical teams adhere to the OLAs.
- Incident & Issue Leadership
o Coordinate incident resolution and root cause analysis process across various internal teams, in accordance with Mastercard and RTPI policies and procedures.
o Manage the flow of information from internal teams through to the customer, ensuring timely, accurate and clear communications are provided to maintain a strong customer relationship.
- Risk & Improvement Management:
o Maintain and update the RTPI Service Risk Register. Own RTP service risks, drive internal teams for proper risk assessment and mitigation actions.
o Develop and execute continual improvement plans for service delivery within a specific market. Work with internal stakeholders to share improvement opportunities and plans.
o Oversee customer change and service improvement requests, working with stakeholders across Technology and Operations, Product, Engineering, Security and the Region (amongst others) to ensure these are prioritised, delivered and accepted in accordance with Mastercard and RTPI standards.
Skills
- Track record of making swift, informed decisions during incidents and service disruptions.
- Experience building strong relationships with senior stakeholders, regulators, and external partners.
- Skilled in managing customer escalations and driving satisfaction through proactive engagement.
- Proven experience managing incident response, root cause analysis, and post-incident reviews.
- Ability to communicate clearly and confidently with customers during critical events.
- Strong background in risk identification, assessment, and mitigation strategies.
- Familiarity with regulatory compliance and reporting obligations in the local market.
- Experience monitoring service health, analysing KPIs/SLAs, and driving operational improvements.
- Skilled in developing and executing service improvement plans across technology and operations.
- Solid understanding of payments technology, infrastructure, and operational processes.
- Experience working in multi-market or global environments with complex stakeholder landscapes.
- ITIL qualification preferred.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

**Role Responsibilities:**
+ Act as customers' representative. Operate as the lead point of contact for any and all matters specific to the customers
+ Managing a portfolio of accounts and utilizes account management process to identify key customers and to develop specific action plans to grow identified accounts
+ Identifies potential options that would be required to meet customer needs and work closely with Technical Support Team to make those options available to customers
+ Identifies potential opportunities with existing and new customers and update customers on Service Valued Added Offering
+ Identify sales opportunities, elaborate proposals and coordinate other processes to ensure high level of customer satisfaction to build and maintain strong, long-lasting customer relationships
+ Encourage customer growth and loyalty to the company through continuous support and customer assistance.
+ Resolves customer complaints by investigating problems ; develops, evaluates, and discusses possible solutions internally and make recommendation to customers.
+ Organize regular Service Reviews with customers and Ops team on hot jobs and critical issues.
+ Understands customers / Vertical Market Needs and determines pricing and selling strategies.
+ Prepares and reviews contract terms and conditions
+ Presents the proposal to the customer.
+ Provides marketplace feedback, including competitive information, customer expectations, industry trends, etc.
+ Other relevant duties as assigned.
**Role Purpose:**
**Growth hunter mindset individual to drive and to obtain aftermarket orders from customers.**
+ **To support organic growth in our local aftermarket service business.**
**Requirements:**
+ Bachelor's degree in Engineering with min 5 years' relevant HVAC sales experience
+ Ability to grow new markets and foster existing accounts
+ Knowledge in HVAC system, Chiller Plant, Airside, Building Management System (BMS), Energy Services and Building Services is essential
+ Possess a valid driving license and be willing to travel for customer visits （transport allowance provided）
**Carrier is An Equal** **Opportunity/Affirmative** **Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.**
**Job Applicant's Privacy Notice:**
Click on this link ( to read the Job Applicant's Privacy Notice