Specialist, IT Infrastructure & Operations

Full Job Description

Other (Information & Communication Technology)

• Monitor network performance and troubleshoot connectivity issues.
• Investigate and resolve network outages or performance bottlenecks.

Network Infrastructure Management:

• Assist in the configuration and deployment of network equipment (e.g., routers, switches, firewalls).
• Maintain and update network documentation and diagrams.

Security System Implementation:

• Assist in implementing and maintaining security measures (e.g., firewalls, intrusion detection/prevention systems).
• Support endpoint security solutions and antivirus deployments.

Vulnerability Assessment and Patch Management:

• Participate in vulnerability assessments and assist in remediation efforts.
• Help in applying patches and updates to network devices and systems.

Incident Response and Security Monitoring:

• Participate in incident response activities during security breaches or incidents.
• Monitor security systems and analyze logs for potential threats.

User Support and Training:

• Provide technical support and troubleshooting assistance to end-users.
• Educate users on security best practices and policies.

Compliance and Policy Adherence:

• Assist in enforcing network security policies and procedures.
• Ensure vendors’ compliance with industry standards and regulations.

 Collaboration and Documentation:

• Collaborate with team members and cross-functional teams on network and security projects.
• Document network configurations, security policies, and procedures.

Continuous Learning and Development:

• Stay updated on emerging technologies and security trends.
• Pursue certifications and training to enhance skills (e.g., CompTIA Security+, Cisco CCNA).

Teamwork and Communication:

• Work collaboratively with team members to achieve project goals.
• Communicate effectively with stakeholders and end-users.

Qualification

• Degree in IT/IS related discipline
• At least 5 years of experience in IT/IS industry
• Excellent communication and interpersonal skills
• Knowledge in ITIL v3 or later
• Certified or equipped with in-depth knowledge in server hosting operations, network, IT security and server/storage technology
• Good working knowledge of network technologies and cyber security best practice knowledge
• Experience with hybrid cloud environments
• Able to handle crisis and demanding users
• Managed/supported IT in a 24X7 environment is preferred.
• Domestic and international travelling may be required.
• Expected to work the necessary hours to complete duties and/or fulfill responsibility.

REC Group is an international pioneering solar energy company dedicated to empowering consumers with clean, affordable solar power through high-quality solar panels with a leading power density. As Solar’s Most Trusted, REC is known for its patented innovations and multiple award-winning products with reliable long-term performance. The cornerstone for REC’s strong reliability is advanced and highly efficient manufacturing using Industry 4.0 practices. Founded in 1996 in Norway, REC has always been committed to a low carbon footprint in its solar materials and panels. REC is headquartered in Norway with operational headquarters in Singapore and regional hubs in North America, Europe, and Asia-Pacific. As of December 2021, REC is part of Reliance Industries Limited, India’s largest private sector company with revenues of USD 104.6 billion.

Find out more at recgroup.com

REC Group is an international pioneering solar energy company dedicated to empowering consumers with clean, affordable solar power through high-quality solar panels with a leading power density. As Solar’s Most Trusted, REC is known for its patented innovations and multiple award-winning products with reliable long-term performance. The cornerstone for REC’s strong reliability is advanced and highly efficient manufacturing using Industry 4.0 practices. Founded in 1996 in Norway, REC has always been committed to a low carbon footprint in its solar materials and panels. REC is headquartered in Norway with operational headquarters in Singapore and regional hubs in North America, Europe, and Asia-Pacific. As of December 2021, REC is part of Reliance Industries Limited, India’s largest private sector company with revenues of USD 104.6 billion.

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