Sales Support Administrator - EZRA

Full Job Description

Location: Singapore (Hybrid - 3 days in office)

Who we are:

EZRA delivers the highest quality professional coaching to employees using industry leading app-based technology. We redesigned coaching for the digital age with world class technology enabling quality coaching sessions, seamless user journey and regular reporting like never before.

An exciting start up sitting within LHH’s suite of talent development solutions, in just over a year, we have grown to become the fastest growing virtual coaching solution globally, supporting many of the world's leading companies with high impact, 1:1 personalised coaching.

At EZRA we use innovative technology to achieve the greatest user experience, but the heart of the service is the quality and diversity of our 2000+ global coaching pool. 

Now, everyone can be better with a coach.  

The Role

As a Sales Administration Specialist, you will play a pivotal role in supporting the sales team by managing various administrative tasks essential to their success. 

What You'll Do  

• Prepare Client-Facing Sales Decks: Create visually appealing and informative sales presentations and decks to effectively communicate our products/services to clients.
• Source New Contacts for Lead Generation: Utilize various tools and methods to research and identify potential leads and contacts within target industries or markets.
• Update Salesforce (SFDC): Maintain accurate and up-to-date records of customer interactions, sales activities, and pipeline progress in Salesforce CRM system.
• Coordinate Regional Leaders' Calendars: Schedule meetings, calls, and appointments for regional sales leaders, ensuring efficient use of their time and alignment with business priorities.
• Travel and Expense Management: Arrange travel itineraries and accommodations for sales team members as needed. Process expense reports and ensure compliance with company policies.
• Office Management: Oversee day-to-day office operations, including managing office supplies, equipment, and facilities. Coordinate catering for meetings, events, and client visits. Handle logistics for internal and external meetings, including room reservations and setup.
• Collaborate with Marketing for Event Management: Work closely with the marketing team to plan and execute events, ensuring seamless coordination of logistics and onsite operations.
• Admin Logging and Onsite Logistics: Maintain detailed records and documentation of administrative activities, including meeting minutes, action items, and project statuses. Coordinate onsite logistics for events, meetings, and client visits to ensure a professional and welcoming experience.
• Partner with Sales Leaders for Client Quarterly Business Review Materials: Assist sales leaders in preparing materials and reports for client quarterly business reviews, including performance metrics, insights, and recommendations.

• Proven experience in sales administration or similar role, preferably in a fast-paced environment.
• Proficiency in Microsoft Office Suite and Salesforce CRM.
• Excellent organizational and time management skills, with the ability to prioritize tasks effectively.
• Strong attention to detail and accuracy in data entry and record-keeping.
• Exceptional communication and interpersonal skills.
• Ability to work independently and collaboratively in a team environment.
• Prior experience in office management, event coordination, or collaboration with marketing teams is a plus.

What We Offer

Your own world class coach 

Friends and family coaching 

Retirement Plan 

Charity days 

Learning and Development Budget 

Weekly wellbeing hour 

We are an equal opportunity employer dedicated to having a thriving, diverse team where everyone has a voice and feels able to be themselves. We believe that through valuing our uniqueness and respecting our differences, we can achieve more, and that diversity adds to our culture. Attracting and developing a diverse workforce that reflects the communities in which we serve is essential to us.