Inside Sales Specialist

Full Job Description

FARO is an imaging company - and animagining company.We envision a better, more insightful, and more powerful world realized through digital 3D means and measurement technologies.Right from the start, we have helped our customers make better decisions - faster and more accurately than anyone else in the industry.

We work with the largest companies on the planet to provide the solutions that enable them to overcome their most pressing industry challenges. In aerospace and automotive, we work with firms like SpaceX, NASA, Tesla and Volvo among others. In the construction industry, we work with the largest builders to scan and design astonishing projects. For public safety professionals, our forensics scanning tools solve crimes and document scenes with high tech gear you probably see on CSI and in the movies!

We believe that if it can be dreamed it can also be measured. And if it can be measured, it can also be realized.  

We are seeking an Inside Sales Specialist, located in Singapore.

How you will make a difference @ FARO  

• Contact potential customers to qualify leads. Provide required information and schedule product demonstrations. Determine demonstration requirements based on a range of factors including applications, geography and staff availability. Communicate information concerning demonstration requirements and coordinate schedules with potential customers and outside sales staff as appropriate. Document records regarding potential customer in computer database.
• Generate revenues by providing ongoing customer contact and by closing opportunities.
  Assist with lead generation through cold calling and obtaining referrals in conjunction with marketing staff and other resources to ensure that assigned territories have sufficient leads and opportunities in order to generate demos.
• Facilitate communications among the sales team. Make recommendations for improving the sales process, approach and systems.
• Pick-up inbound call and answer customers’ inquiries.
• Communicate with existing customers to follow-up warranty renewal.
• Support Account Manager by communicating with customers and internal staff.
• Inform existing and potential customers on promotion/ sales events.
• Send product information to existing and potential customers.
• Quote creation in SAP CPQ and order related processing documentation.
• Coordinate and provide administrative support to the Sales Manager as well as the sales team.

This position requires  

• Minimum of 3 years’ experience working in Business to Business (B2B) sales or marketing.
• Manufacturing and/or high-tech experience strongly preferred.
• Demonstrated proven effectiveness in working in a fast-paced environment and stay current on technical product developments.
• Demonstrated ability to overcome sales barriers.
• Good verbal and written communication skills in English.
• Superior time management skills and ability to multi-task.
• Experience with customer databases, CRM e.g., Goldmine, SalesForce, etc. SalesForce.com experience strongly preferred.
• Proficient internet search skills to prospect for customers.
• Comfortable with a base salary + commission. Unlimited potential.
• Demonstrated ability to attain and exceed quotas on a regular basis.
• Ability to establish excellent working rapport with external sales representatives, other team members and customers.

FARO offers  

• Training
• CPF contributions
• Other employee events and services

Inclusive  

At FARO, we are committed to encouraging different perspectives and ideas that foster innovation. We believe that we are strongest with a diverse team of employees. We want every FARO employee to feel our commitment to showing respect for all and encouraging open collaboration and communication. 

Join us. Become part of a dynamic organization that values quality, leadership, teamwork, honesty and openness as a way of life in conducting our business.  

FARO is the world's most trusted source for 3D measurement technology. The Company develops and markets computer-aided measurement and imaging devices and software. Technology from FARO permits high-precision 3D measurement, imaging and comparison of parts and complex structures within production and quality assurance processes. The devices are used for inspecting components and assemblies, rapid prototyping, documenting large volume spaces or structures in 3D, surveying and construction, as well as for investigation and reconstruction of accident sites or crime scenes.

FARO's global headquarters are located in Lake Mary, Florida. The Company also has a new technology center and manufacturing facility consisting of approximately 90,400 square feet located in Exton, Pennsylvania containing research and development, manufacturing and service operations of our FARO Laser TrackerTM and FARO Cobalt Array 3D Imager product lines. The Company's European regional headquarters is located in Stuttgart, Germany and it's Asia Pacific regional headquarters is located in Singapore. FARO has other offices in the United States, Canada, Mexico, Brazil, Germany, the United Kingdom, France, Spain, Italy, Poland, Turkey, the Netherlands, Switzerland, India, China, Malaysia, Vietnam, Thailand, South Korea, and Japan.