Inside Sales Representative (Sales Support)

Full Job Description

Job Responsibilities:

• Sells company products and services to meet sales objectives.
• Provide price and delivery quotes to customers within tight deadline.
• Monitor, ensure delivery date and product quality meet customer requirements.
• Verify customer orders are processed correctly.
• Maintain close working relationship with Field Sales Representatives to increase customer account penetration.
• Coordinate large quotes and orders with respective stakeholders.
• Assist Branch Manager to resolve inventory write-off.
• Handle/coordinate quality issues/RMA between sales & customers.
• Prepare credit/ debit memos for customers and send to management for approval.
• Update system/ customers’ backlog with latest contract prices.
• Handle pricing & other issues between sales & customers.

Job Requirements:

• Diploma working experience in Customer Service or Sales, in Electronics Industry Preferred.
• Candidates without experience welcome to apply, training will be provided
• Able to multi-task and work under pressure in a fast paced environment.
• Able to work independently under tight deadlines.
• Fluency in spoken English and Mandarin to manage customers in Greater China.
• Proficient in MS Office Applications and Excel.