Customer Service Officer (Shopping Mall / AMK)

Full Job Description

Link Property Management (Redwood) Private Limited

• Manage the Information Counter and attend to shopper's enquiries, feedback and complaints with a pleasant disposition at all times.
• Observe and adhere to all standard operating procedures such as housekeeping, opening and closing of counter, stock taking etc.
• Support the execution of mall promotional campaigns includes administering redemptions, lucky draws and contests etc.
• Support the group loyalty program at mall level includes promoting the loyalty program/app to shoppers, registering new members and handling complimentary parking/gift voucher redemption etc.

Requirements

• Computer literate and possess good working knowledge in Microsoft Office, Eg. Word, Excel.
• Customer service oriented and enjoy interaction with all levels of people.
• Possess good communication skills and friendly disposition.
• 1 year experience in frontline or customer service job/environment is highly preferred.
• Bilingual in English and 1 other language will be added advantage.
• Willing to work rotating shifts, including weekends and public holidays.

To apply, please send us a copy of your detailed CV.

We regret that only shortlisted candidates will be contacted.

Your application will include the following questions:

Which of the following statements best describes your right to work in Singapore?

What's your expected monthly basic salary?

Not specified

Link Real Estate Investment Trust (Hong Kong stock code: 823), managed by Link Asset Management Limited, is the first real estate investment trust listed in Hong Kong, and one of the world’s largest retail-focused REITs in terms of market capitalisation. Wholly owned by private and institutional investors, Link REIT is a constituent stock of the Hang Seng Index. With a portfolio focused on community shopping centres that serve the daily needs of the shoppers, we serve the community by creating vibrant and unique retail experiences that meet the needs of the people who live around our shopping centres. By doing so, we are able to provide an effective platform with which the businesses of our tenants can flourish, enhance value for unit holders of Link REIT and support the local and regional economy.

We are looking for people enthusiastic to join our team. If you care about your community, want to work in a spirit of partnership with both colleagues and tenants, and strive for excellence in all aspects of your professional life, you are invited to join us. Please submit your application via our corporate website

Link Real Estate Investment Trust (Hong Kong stock code: 823), managed by Link Asset Management Limited, is the first real estate investment trust listed in Hong Kong, and one of the world’s largest retail-focused REITs in terms of market capitalisation. Wholly owned by private and institutional investors, Link REIT is a constituent stock of the Hang Seng Index. With a portfolio focused on community shopping centres that serve the daily needs of the shoppers, we serve the community by creating vibrant and unique retail experiences that meet the needs of the people who live around our shopping centres. By doing so, we are able to provide an effective platform with which the businesses of our tenants can flourish, enhance value for unit holders of Link REIT and support the local and regional economy.

We are looking for people enthusiastic to join our team. If you care about your community, want to work in a spirit of partnership with both colleagues and tenants, and strive for excellence in all aspects of your professional life, you are invited to join us. Please submit your application via our corporate website

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What can I earn as a Customer Service Representative