Assistant Banquet Operations Manager

Full Job Description

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Admin / Secretarial, Customer Service, F&B

$3,000 to $3,800

$3,000 to $3,800 Monthly

GOODWOOD PARK HOTEL PRIVATE LIMITED

Assistant Banquet Operations Manager MCF-2024-0410953

Goodwood Park Hotel, 22 Scotts Road 228221

Permanent, Full Time

Manager

2 years exp

Admin / Secretarial, Customer Service, F&B

$3,000 to $3,800 Monthly 6 applications Posted 22 Apr 2024 Closing on 22 May 2024

• Oversees the complete service of food & beverage for banquet events
• Reports feedback from guests to the Banquet Operations Manager
• Informs the staff of the menus of each function as well as specific setup required and ensures that they performed as instructed
• Coordinates all the details for each function as advised by the Banquet Operations Manager
• Controls the setup and clearance of all banquet rooms
• Supervises the tidiness and cleanliness of the banquet storerooms and all the function rooms
• Holds regular meetings with the Banquet staff to discuss various aspects of service quality and complaints received from guests.
• Checks weekly function forecasts and arranges for the required staff strength and equipment
• Develops training programmes for the Banquet staff and casual staff.
• Assists in the recruitment for casual labor. Ensures proper grooming of the casual staff as per the standard
• Holds regular feedback sessions with staff
• Compiles the logbook for the Banquet Operations Manager’s information and follows up on actions to be taken
• Plans and compiles Chinese menu
• Recommends different styles of set ups
• Minimizes wastage and maximize productivity

Requirements

• At least 2 years experience in a hotel banquet setting
• Good interpersonal skills

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Quality Control

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Hospitality

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An established Heritage Hotel located at one of Singapore's most prestigious addresses, the Goodwood Park Hotel has celebrated its timeless elegance, legendary hospitality, and tradition of excellence. We are committed to building a high-performing team that is thoroughly engaged in achieving service excellence to exceed our guests' expectations.

To continue the legacy of Goodwood Park, we are looking for dynamic and committed candidates to join us.

Goodwood Park values work-life balance and seeks to achieve it by providing the following attractive benefits to our team members:

- 2 days of paid Family Care Leave

- 1 day of paid Birthday Leave

- 8 extra days of off-days per calendar year for operational staff

- Free pass to the Zoo/Night Safari/River Wonders/Bird Park for up to 8 pax

- Split shift allowance of $12.50 per day (if applicable)

- Night shift allowance of $12.50 per night (if applicable)

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