8 jobs in WORQ PTE. LTD.

You will work within a multi-disciplinary team to provide acute care services as well as function independently in nurse-led services in chronic disease management and preventive care.

Requirement

• Registered with Singapore Nursing Board.
• Good team player with passion for service excellence.
• Possess excellent interpersonal and communication skills.
• Proactive and self-motivated.

The Family Physician is responsible for the care of clients seen at the Family Medicine Clinic (FMC) He/She will be working in a multidisciplinary and multi services environment consisting of care professionals such as care support staff, nurses and allied health professionals.

You will need to:

Professional Responsibilities

• Practice at all times in accordance with the SMC Physician's pledge and abide by the SMC Ethical Code of Conduct
• Keep abreast of medical information and developments through CME events to maintain professional registration status
• Keep abreast of the group's medical practice
• Practice evidence based medicine in accordance with clinical practice guidelines, agency for care effectiveness guidelines, or best practices tailored to the context of individual patient's needs and values
• Conduct a practice that upholds all professional standards and obligations expected of medical practitioners

Responsibilities at Family Medicine Clinic

• See a treat a wide range of medical conditions commonly seen in primary care across all age groups, including women and children
• Be familiar and practice in accordance with national childhood and adult immunization schemes
• Conduct reviews for chronic medical conditions, including providing primary care for mental health and practice in a manner aligned with the patient's goals of care, according to best medical evidence and practices.
• Diagnose and treat acute medical conditions, prescribe appropriate medications and perform minor procedures
• Conduct health screenings, prepare reports and advise on vaccinations
• Facilitate referrals for patients who require services beyond the scope of the family medicine clinic
• Administrative duties including producing memos, correspondence with insurers and preparing medical reports,
• Work closely with fellow doctors and the clinic managers for financial sustainability, improve clinical and process quality in matters involving but not limited to Healthier SG and right siting initiatives.
• Participate in and contribute to whole of organization integrated care initiatives

Qualifications

You should possess :

• Basic medical degree recognized by the Singapore Medical Council
• Full registration with the Singapore Medical Council
• Family Physician Registration
• Experience working in a General Practice setting
• Good communication and interpersonal skills

You will be responsible for assisting with the onboarding of Nursing Home residents and ensuring that they continue to receive the quality of care.

Customer Journey Experience

• Act as the main liaison and single point of contact (Care Concierge) for next-of-kin of our nursing home residents.
• Engage caregivers and residents at the pre-admission stage to address any concerns or anxieties and to better understand the specific needs of the resident.
• Conduct pre-admission counselling sessions to help caregivers understand the fees, services provided, philosophy of care, living conditions and expectations of residents and next of kin.
• Receive the resident on the day of admission, conduct orientation and ensure that the resident settles in well to the new environment.
• Actively engage residents and caregivers throughout the period of stay and address any concerns that may arise by working together with the multidisciplinary care team.
• Be involved in multidisciplinary discussions as part of patient-centered/directed care planning by providing relevant information of residents' social background, preferences and habits.

Service Quality

• Help to develop and maintain important touchpoints for the resident journey from pre-admission to discharge.
• Assist in the measuring and monitoring of customer satisfaction via residents focus groups, periodic audits, residents satisfaction surveys, etc.
• Assist the manager in implementation of internal and external service recognition programs and events e.g. annual Service Excellence Award.
• Provide inputs during team meetings on service gaps based on the feedback received and propose service initiatives and training programmes for continuous improvements.

As a Care Concierge, you will be interacting with residents from all walks of life. Many of them have multiple medical conditions which may affect their behaviour and disposition. To succeed in this role, you must enjoy interacting with people from diverse backgrounds, be empathetic and be able to appreciate their point of view. This is not a desk-bound job and will require constantly being on the move. The joys of the job come in appreciation from residents and their next-of-kin as transitioning to a new living arrangement can be challenging. Not to mention grateful colleagues as your value add to their work and the resident experience!

Qualifications

• Recognized diploma or degree,
• At least two years of work experience, preferably requiring interaction with a diversity of people
• Knowledge of geriatrics or experience caring for the elderly (eg; being a caregiver or volunteering) an added advantage
• Knowing multiple local spoken languages or dialects will be advantageous
• People-oriented, willing to work the ground

The Opportunity:

We are looking for Senior / Staff Nurse (Emergency) (Full / Part-time) to join us to provide high quality patient care.

Job Responsibilities:

The incumbent shall be responsible to:

• Triage each patient and determine priority of care based on assessment of physical, psychological and social needs.
• Perform focused patient assessment of chief complaint, medical history and medications to ascertain history and medical condition in a timely manner and according to established triage guidelines.
• Provide safe, patient education care whilst observing patient comfort.
• Monitor patient assessments at regular/ frequent intervals and document care and assessments accordingly.
• Assist clinicians during physical examinations, diagnostic testing and treatments of patients.
• Initiate corrective action timely when patient’s condition or information from monitoring equipment shows adverse symptomatology.
• Assist with CPR and other emergency treatment and stabilise patients’ condition in collaboration with the physician.
• Keep patient and the next of kin (NOK) informed of care/treatment at appropriate stages of stay in the ED.
• Liaise with other units as appropriate if patient is for admission and require further treatment etc.
• Accompany critically ill or emergency patients to other hospitals.

Requirements:

• Candidate must be registered with SNB
• Diploma in Nursing or State Registered Nurse Certificate.
• At least 1 year of inpatient ward experience as Staff Nurse.
• Relevant Advanced Nursing Diploma or equivalent is preferred for candidate applying for Senior Staff Nurse position.

Overview*

Incumbent is required to provide (i) ops & administrative support and (ii) informatics systems support for allied health departments, ensuring smooth daily operation.

This is a hybrid role to provide operation and admin support for assigned allied health department(s).

Working closely with allied health leads, incumbent is responsible for monitoring, maintenance and updates of relevant IT systems used by various allied health departments, including audit works, preparing budget and project management. Incumbent will help to coordinate allied health informatics systems for hospital future campus (IGH) and continuous maintenance thereafter.

Job Responsibilities*

Primary Responsibilities and Duties

1. Responsible for daily operations of assigned allied health departments, including front counter services, partnering Allied Health Leads and all other staff working within the department to solve system and process problems.
2. Manage annual financial budgeting and periodic reviews of expenditures to achieve financial prudency for assigned allied health department
3. Manage all procurement needs for assigned allied health department
4. Monitors utilisation rates of services and drives initiatives to improve utilisation of resources.
5. Manage risk and audit matters for assigned allied health departments.
6. Track, monitor and make recommendations to department KPIs and quality indicators for continuous improvements of services delivered for assigned department Contribute to the strategic evolution of departments’ systems and applications on cloud storages, leveraging Synapxe/private solutions to optimize service provision and achieve long term cost-effectiveness.
7. Prepares annual IT workplan submissions in consultation with department leads and system manager. Coordinate acquisition and implementation.
8. Assess and handle EPIC change requests from users. Handle build changes to fulfill user requirement or resolution of root cause.
9. Support integrations work between various internal systems and external client systems, compliance to security requirements, ensuring seamless data flow and functionality.
10. Upgrade existing IT systems to meet new requirements. Work closely with key staff in supported departments, automate workflow by using IT solutions whenever possible.
11. Supports System Manager in:

• Maintenance of department's servers, EUCs.
• Acquisition and implementation of computer system and accessories.
• Compilation of schedule workload statistical reports.
• Undertaking of scheduled and ad hoc data extraction and compilation as required by users.
• Price updates, charge rectification and audit activities.

1. Maintaining contracts and following-up with system vendors and department
2. Responsible to review, update and implement IT SOPs according to MOH, cluster and Synapxe directive, including business continuity measures during downtime.
3. In-charge of regular IT audits for assigned allied health departments.

Requirements:

Qualification Required and Area of Discipline

Degree in healthcare management or related studies with 4 years of experience or relevant qualifications in healthcare informatics systems.

Required Competencies and Capabilities (Skills, Experiences and Professional Licences)

• Prior hospital operations experience with works involving budgeting, procurement and data analytics will be highly advantageous
• Good understanding of information security policies, network security and firewall administration
• Effective and demonstrable analytical, problem solving and organisational skills with high level of attention to details
• Ability to prioritise and simultaneously work on multiple tasks and projects within tight timeline
• Self-motivated, able to learn quickly and be flexible
• Work independently with minimal supervision

You will work within a multi-disciplinary team to provide acute care services as well as function independently in nurse-led services in chronic disease management and preventive care.

Requirement

• Registered with Singapore Nursing Board.
• Good team player with passion for service excellence.
• Possess excellent interpersonal and communication skills.
• Proactive and self-motivated.

• Perform four-handed dentistry assistance to Dental Surgeon/Dental Officer/Oral Health Therapist
• Preparation of dental instruments & materials needed by Dental Surgeon/Dental Officer/Oral Health Therapist
• Practice infection control measures and procedures
• Ensure cleanliness and orderliness of treatment room
• Other ad-hoc duties (inventory management, equipment management, etc.)

Employment Type / Work Schedule:

• 1-Year Contract (Renewable/Convertible)
• 5.5-day workweek

Polyclinics Locations:

• Ang Mo Kio
• Toa Payoh
• Hougang
• Geylang