4 jobs in TRIBECAR PTE. LTD.

Job Summary

You will investigate vehicle damages reported by customers, assess repair costs, manage accident reports, and support vehicle recovery efforts to maintain the quality and safety of Tribecar’s fleet.

Responsibilities

• IMPORTANT – You will be spending much of your time working with the customer on their vehicle damage report. This may come in the form of outbound calls, emails or onsite visits.
• You will also be required to investigate damages found on our vehicles, assess the cost of repairs and follow up with the customers.
• You will also be assisting and managing accident reports and follow-ups.
• You will also be assisting with the recovery of vehicles if required.
• You will also be required to assist with any other tasks assigned by your supervisor
• By excelling at your work, the community will be able to continue to enjoy our vehicles in the best possible state!

Requirements:

• Strong familiarity in office productivity software and web technologies.
  Keen eye for details to spot fraud
• Willingness to enforce justice to ensure fairness in the tight-knit community
• Ability to shown restrain and kindness in extraordinary circumstances
• Experience in this field will be a strong bonus (enforcement, collection, etc
• Having class 3 or class 2B (and above) licence would be advantageous

Company Overview

Tribecar is a 100% Singaporean on-demand car-sharing service with over 1300 convenient locations. Members access cars via smartphone 24/7 with no minimum booking length. We design, build, and maintain every element of the service ourselves.

Job Summary

You will provide prompt, empathetic customer support by responding to enquiries via email, calls, and online chats, helping to ensure high customer satisfaction and supporting marketing outreach.

Responsibilities

• Respond promptly to email enquiries from the public and members to resolve their requests clearly and efficiently
• Call members when needed to clarify and understand their requests for better service delivery
• Attend to online chat and social media enquiries to provide timely assistance and maintain customer engagement
• Support marketing campaigns by making outbound calls to potential or existing customers
• Use computer, cloud, and mobile applications effectively to manage customer interactions and information

Preferred competencies and qualifications

• Ability to speak other local languages to enhance communication with diverse customers
• Have a valid class 3/3A/2B/2A/2 driving license will be an advantage
• Basic proficiency in office computing applications to assist with administrative tasks

Job Summary

Join Tribecar as a Technical Assistant to support hardware deployment and system integration for our car-sharing service. This entry-level role offers hands-on experience with telematics equipment installation and vehicle system maintenance.

Responsibilities

• Install, remove, and troubleshoot telematics equipment in vehicles to ensure proper functionality
• Conduct stock taking to maintain accurate inventory levels of hardware components
• Assemble basic system parts and hardware components for deployment
• Coordinate with clients to schedule installation appointments efficiently
• Monitor and oversee system health to identify and resolve technical issues promptly

Required competencies and certifications

• Hold a valid Class 2B or 3 driving license to operate vehicles safely

Preferred competencies and qualifications

• Demonstrate basic computer operation skills to support technical tasks
• Familiarity with vehicles accessories
• Show familiarity with web technologies to assist in system integration
• Understand vehicle accessories to facilitate installation and troubleshooting
• Open to individuals with no experience in this field