8 jobs in Safran

HR Director - Aviation / MRO Joint Venture

Safran

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HR Director - Aviation / MRO Joint Venture
**Job details**
**General information**
**Entity**
Safran is an international high-technology group operating in the fields of aerospace (propulsion, equipment and interiors), space and defense. Its mission is to contribute sustainably to a safer world, where air transport becomes ever more environmentally friendly, comfortable and accessible. Present on every continent, the Group employs 110,000 people and generated 31.3 billion in revenue in 2025. Safran holds, either independently or through partnerships, leading global or European positions in its markets.
Safran was ranked second in the Aerospace & Defense sector in TIME magazine's ""World's Best Companies 2025"" ranking.
**Reference number**

**Job details**
**Domain**
Performance and Support
**Job field / Job profile**
Human resources - HR management
**Job title**
HR Director - Aviation / MRO Joint Venture
**Employment type**
Permanent
**Part time / Full time**
Full-time
**Job description**
HR Setup & Policy Development
-In conjunction with Safran group:
-establish and build the HR function for the new joint venture operation,
-develop and implement HR policies, employee handbook, procedures, and practical operating guidelines from scratch.
-set up core HR systems and processes including recruitment, onboarding, probation management, training, performance management, leave administration, disciplinary processes, and employee records management.
-support the establishment of HR governance, approval workflows, and compliance procedures appropriate for a startup and operational environment.
-Ensure HR practices comply with local employment legislation and aviation industry requirements.
Recruitment & Workforce Ramp-Up
-Support workforce planning and manpower ramp-up to meet operational and business requirements.
-Lead and propose hands-on recruitment activities for technical and operational roles including licensed aircraft engineers, technicians, mechanics, planners, and support staff for new Joint Venture and existing Safran Aircraft Engine business divisions in Singapore.
-Coordinate onboarding and employee integration activities to support operational readiness.
-Partner closely with operational leaders on staffing requirements and workforce planning.
Learning, Development & Government Grants
-Develop workforce training and capability development initiatives to support operational and technical competency requirements.
-Identify, apply for, and manage relevant government grants, workforce funding, and training support schemes.
-Liaise with government agencies, training institutions, and external stakeholders on workforce development initiatives.
-Support the implementation of training programs, certification pathways, and skills development frameworks for operational and non-operational employees for new Joint Venture and existing Safran Aircraft Engine business divisions in Singapore.
-Monitor grant utilization, compliance requirements, and reporting obligations where applicable
HR Operations & Employee Support
-Manage day-to-day HR operations in a lean team environment.
-Support payroll coordination, benefits administration, HR systems setup, and employee documentation processes.
-Handle employee relations matters, workplace concerns, disciplinary cases, and investigations where required.
-Provide practical HR guidance and support to managers and employees across operational functions.
Organizational Development & Culture
-Support the development of a positive, collaborative, and high-performance workplace culture.
-Assist management in driving employee engagement and workforce retention initiatives.
-Support organizational growth and change management activities as the joint venture expands.
-Build practical people processes that support operational efficiency and business scalability.
Compliance & Administration
Ensure compliance, maintain HR records, and support audits.
HR Projects
**Candidate skills & requirements**
Required Skills:
- Hands-on HR leadership with a start-up mindset
- HR setup and operational implementation experience
- Policy drafting and process development
- Recruitment, workforce planning and training grants experience
- Strong execution and problem-solving capability
- Adaptability and resilience
- Stakeholder management and communication
- Operational mindset with business partnering capability
- Good communication and interpersonal skills
Education and Experience:
- Degree in Human Resources or Business Administration,
- At least 10+ years of progressive HR Experience across multiple areas including employee relations, organizational development, compensation and benefits, training and recruitment,
- Preferred experience within aviation MRO, airline engineering, or technical operations environments,
- Familiarity with technical workforce environments and shift-based operations,
- Experience supporting rapid business setup and workforce ramp-up initiatives,
- Exposure to multinational or cross-cultural working environments is advantageous.
Success Measures
- Successful establishment of practical HR policies and processes
- Smooth workforce ramp-up and onboarding execution
- Efficient day-to-day HR operations in a lean environment
- Strong employee engagement and retention
- Compliance with employment and operational requirements
- Effective HR support for operational and business teams
**Job location**
**Job location**
Asia, Singapore
**City (-ies)**
11 Seletar Aerospace Link
**Applicant criteria**
**Minimum education level achieved**
Bachelor's Degree
**Minimum experience level required**
More than 8 years
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MRO Procurement Leader

Safran

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Job Description

MRO Procurement Leader
**Job details**
**General information**
**Entity**
Safran is an international high-technology group operating in the fields of aerospace (propulsion, equipment and interiors), space and defense. Its mission is to contribute sustainably to a safer world, where air transport becomes ever more environmentally friendly, comfortable and accessible. Present on every continent, the Group employs 110,000 people and generated 31.3 billion in revenue in 2025. Safran holds, either independently or through partnerships, leading global or European positions in its markets.
Safran was ranked second in the Aerospace & Defense sector in TIME magazine's ""World's Best Companies 2025"" ranking.
**Reference number**

**Job details**
**Domain**
Programs / Customer Relations
**Job field / Job profile**
Supply chain - Procurement officer
**Job title**
MRO Procurement Leader
**Employment type**
Permanent
**Part time / Full time**
Full-time
**Job description**
Job Summary:
Join Safran Aircraft Engines, a world-class aircraft engines manufacturer, as an MRO Procurement Leader based in Singapore.
You are accountable for a portfolio of MRO strategic suppliers in Asia. In this dynamic position, you'll serve as the key focal point between Safran's strategic suppliers and our worldwide internal customers, ensuring on-time part repair and operational excellence.
You'll collaborate with Safran Aircraft Engines subsidiaries across France, Mexico, Morocco, Belgium, and India, directly impacting our customers' satisfaction and the success of engine reassembly schedules.
Roles and Responsibilities include:
-Coordinating and monitoring the progress of engine parts sent for repair at the supplier site and ensuring on-time return in line with Safran's engine assembly needs.
-Ensuring compliance with the contractual conditions of the repair activity and challenge supplier
-Act as a single point-of-contact for suppliers and internal stakeholders for MRO procurement activities.
-Securing that key information about repair progress is updated into the SAE ERP system
-Prioritizing Safran flow in case of capability limitation
-Managing weekly review with suppliers and following up open actions
-Consolidate and monitor Supply Chain KPI on monthly basis and present them during performance review meetings scheduled with Supplier (MPR, APR, baseline)
-Build and maintain a close relationship with your supplier at all organization levels
-Analyze performance data using SCH assessment tools and implement effective corrective actions.
-Proactively detect risks in logistics performance and leading improvement actions with your supplier, in coordination with your supplier team contacts (buyer, supplier performance manager, supplier quality engineering, supplier engineering)
-Creating a strong relationship with internal customers and collaborate with them to understand critical deadlines and ensure delivery commitments are met.
-Transversal coordination with other supplier team functions (buyer, supplier performance manager, engineering, quality)
-Representing SAE global supply chain in your areas of responsibility: supplier visits, working groups, MPR, APR etc
**Candidate skills & requirements**
Required skills
-Knowledge of supply chain management and procurement processes
-Work experience with a supplier
-Results-driven problem solver with proactive mindset
-Customer Oriented
-Experience consolidating, analyzing, and presenting supplier performance metrics.
-Strong negotiation, communication, and relationship-building skills.
-Willingness to travel internationally, including biannual business trips to France.
Education and Experience:
-Degree in Supply Chain Management or Business
-Minimum 3 years of relevant supply chain or supplier management experience
-CPIM certification (is a plus)
**Job location**
**Job location**
Asia, Singapore
**City (-ies)**
11 Seletar Aerospace Link
**Applicant criteria**
**Minimum education level achieved**
Bachelor's Degree
**Minimum experience level required**
More than 3 years
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Support-By-Hour (SBH) Program Manager

Safran

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Job Description

Support-By-Hour (SBH) Program Manager
**Job details**
**General information**
**Entity**
Safran is an international high-technology group operating in the fields of aerospace (propulsion, equipment and interiors), space and defense. Its mission is to contribute sustainably to a safer world, where air transport becomes ever more environmentally friendly, comfortable and accessible. Present on every continent, the Group employs 110,000 people and generated 31.3 billion in revenue in 2025. Safran holds, either independently or through partnerships, leading global or European positions in its markets.
Safran was ranked second in the Aerospace & Defense sector in TIME magazine's ""World's Best Companies 2025"" ranking.
Safran Landing Systems is the world leader in landing gear, wheels & brakes, and associated systems for civil and military aircraft and helicopters. We master the entire lifecycle of our products, from design and manufacturing through to maintenance. Did you know that every second, somewhere in the world, an aircraft lands using one of our systems?
Would you like to grow in an international, stimulating and supportive environment within a human-sized company? Join us! Become one of our 8,000 passionate employees worldwide.
Don't meet 100% of the requirements? That's not a barrier for us. Above all, we're looking for creative and committed people!
**Reference number**

**Job details**
**Domain**
Programs / Customer Relations
**Job field / Job profile**
Customer services and support - Front office
**Job title**
Support-By-Hour (SBH) Program Manager
**Employment type**
Permanent
**Part time / Full time**
Full-time
**Job description**
Support-By-The-Hour (SBH) Program
 Program Manager based locally as per contractual requirement.
 In charge of managing SBH customer accounts to ensure services rendered and performance achieved in accordance with contractual obligations.
 Coordinate with internal organization, customers and third party service providers (logistics warehouse and repair station) to meet customer requirements.
 Coordinate with respective stakeholders to answer contract-related matters raised by customers.
 Coordinate with inter-Safran companies (SVS, SED, SEP) to review and implement necessary actions to achieve target performance.
 Coordinate with SBH France and customers to implement new program / contract signed with new/existing customer (such as buyback of Initial Provisioning parts, deployment of contractual on-site stock, implement process to run program between customer and SBH, KPI reporting, etc).
 Ensure SBH program retrofit campaign with customers are progressed on track and monitor progress to ensure retrofit completion on timely basis.
 Provide internal reporting of Key Performance Indicators for SBH Program and ensure necessary actions implemented to improve and meet contractual performance.
 Coordinate with CSM/Technical Representative to participate in Technical Review Meeting prior to SBH Quarterly Business Review with customer.
 Organise and perform contractual periodic SBH Quarterly Business Review with customer and coordinate with internal organization on any follow-up actions.
 Participate and support local CSD/CSM in preparation for Senior Management Meeting between Safran LS management and customers.
 Collaborate with SBH France team to review and optimize stock inventory to meet overall SBH VEX target.
 Highlight and escalate to SBH France office on necessary stock inventory required to ensure smooth support of program and customer requirement to mitigate potential AOG.
 Perform the consolidation of data for program fees to be charged to other SAFRAN subsidiaries.
 Represent SBH Department in Singapore, participate in local site in deployment of company policies (e.g. Internal Safran Audit Review, Trade Compliance Review on Corruption and Ethics Risk, Risk Management Review, PDPA, RAM, etc).
 Participate in the Continuous Improvement Process to improve day-to-day SBH processes more efficient.
 Support local team as backup when necessary and support AOG /urgent request during out-of-office hours.
**But what else? (advantages, specificities, etc.)**
French language is an added advantage
**Candidate skills & requirements**
- Team player and self-motivated with positive attitude
- Detailed-oriented and able to work independently
- Possess good problem solving and communication skills
- Excellent coordination skills and well-organized
- Good working knowledge of SAP
- Proficiency in Microsoft Office tools
**Job location**
**Job location**
Asia, Singapore
**City (-ies)**
21 Loyang Cresent. Singapore
**Applicant criteria**
**Minimum education level achieved**
Bachelor's Degree
**Minimum experience level required**
More than 5 years
**Additional Languages preferred**
English (Fluent)
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Commercial Leader

Remote Safran

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Job Description

Commercial Leader
**Job details**
**General information**
**Entity**
Safran is an international high-technology group operating in the fields of aerospace (propulsion, equipment and interiors), space and defense. Its mission is to contribute sustainably to a safer world, where air transport becomes ever more environmentally friendly, comfortable and accessible. Present on every continent, the Group employs 110,000 people and generated 31.3 billion in revenue in 2025. Safran holds, either independently or through partnerships, leading global or European positions in its markets.
Safran was ranked second in the Aerospace & Defense sector in TIME magazine's ""World's Best Companies 2025"" ranking.
**Reference number**

**Job details**
**Domain**
Programs / Customer Relations
**Job field / Job profile**
Customer services and support - Customer support & services management (CSSM)
**Job title**
Commercial Leader
**Employment type**
Permanent
**Part time / Full time**
Full-time
**Job description**
- Reports to the Vice President of Customer Solutions
- The Commercial Leader demonstrates accountability for functional, business, and broad company objectives. In this role you will integrate and develop processes that meet business needs across the organization, manage complex issues within functional areas of expertise, be involved in long-term planning, and contribute to the overall business strategy.
- Engage with customers to ensure long-term strategic partnerships
- Responsible for compiling the future sales forecast and integrating the plans into the yearly budget
- Establish and maintain contact to provide on-going technical and business support to assigned customers in designated geographic region
- Effectively handle technical queries from assigned customers and be knowledgeable of and sensitive to business, social, and cultural issues significant to their customers
- Negotiate long term customer agreements with respect to used material deals
- Oversite of some key global projects.
- Oversite of Asia Pacific Region
**Candidate skills & requirements**
Competencies
- Strong oral and written communication skills
- Strong interpersonal and leadership skills
- Able to effectively interface with all levels of internal and external customers
- Ability to perform in a team environment
- Ability to build relationships
Required Education and Experience
- Bachelor's degree from an accredited university or college
- At least 10 additional years of experience in a sales or customer service role
**Job location**
**Job location**
Asia, Singapore
**Applicant criteria**
**Minimum education level achieved**
Bachelor's Degree
**Minimum experience level required**
More than 8 years
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Repair Management Executive (SBH)

Safran

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Job Description

Repair Management Executive (SBH)
**Job details**
**General information**
**Entity**
Safran is an international high-technology group operating in the fields of aerospace (propulsion, equipment and interiors), space and defense. Its mission is to contribute sustainably to a safer world, where air transport becomes ever more environmentally friendly, comfortable and accessible. Present on every continent, the Group employs 110,000 people and generated 31.3 billion in revenue in 2025. Safran holds, either independently or through partnerships, leading global or European positions in its markets.
Safran was ranked second in the Aerospace & Defense sector in TIME magazine's ""World's Best Companies 2025"" ranking.
Safran Landing Systems is the world leader in landing gear, wheels & brakes, and associated systems for civil and military aircraft and helicopters. We master the entire lifecycle of our products, from design and manufacturing through to maintenance. Did you know that every second, somewhere in the world, an aircraft lands using one of our systems?
Would you like to grow in an international, stimulating and supportive environment within a human-sized company? Join us! Become one of our 8,000 passionate employees worldwide.
Don't meet 100% of the requirements? That's not a barrier for us. Above all, we're looking for creative and committed people!
**Reference number**

**Job details**
**Domain**
Programs / Customer Relations
**Job field / Job profile**
Customer services and support - Front office
**Job title**
Repair Management Executive (SBH)
**Employment type**
Permanent
**Part time / Full time**
Full-time
**Job description**
Support-By-Hour (SBH) Program
SBH - Repair Loop Management
- Track and manage end-to-end repair activities with all MROs.
- Monitor receipt of unserviceable parts at the Singapore Regional Distribution Center (RDC).
- Create Repair Orders (SBH RO) in SAP for SLS parts and manual documentation for non-SLS parts.
- Instruct RDC to dispatch unserviceable parts to MROs for repair.
- Follow up shipping details (MAWB, HAWB, POD) with freight forwarders for both local and international shipments.
- Monitor repair progress at MROs: reception, acknowledgement, quotation, exchange, repair, and return to serviceable stock.
- Review and approve repair quotes for SLS parts (no approval required for other parts).
- Manage exchange requests in case of SBH part shortages or extended turnaround times (TAT).
- Coordinate return shipment of repaired/serviceable units to RDC or agreed customer locations.
- Track inbound shipments from MROs with freight forwarders.
- Perform SAP transactions upon receipt of repaired units at RDC or agreed locations.
- Review weekly Repair WIP with MROs and follow up on repair and delivery status.
- Verify required documentation (certificates, shop reports, times/cycles) in line with SBH and customer requirements.
- Process scrap in SAP for condemned parts and arrange replacements.
- Maintain accurate updates in the Repair Flow tracking file and performance metrics.
- FHS contract operation management
Secondary duties:
o Front office support if needed
o Operational continuity support
**But what else? (advantages, specificities, etc.)**
French language will be an added advantage
**Candidate skills & requirements**
- 5 - 8 years of relevant experience in operations, supply chain, or repair management
- Fluent in English
- Strong customer orientation
- Team player with excellent organizational skills
- Knowledge of SAP (mandatory or highly desirable)
**Job location**
**Job location**
Asia, Singapore
**City (-ies)**
21 Loyang Cresent, Singapore
**Applicant criteria**
**Minimum education level achieved**
Diploma/Advanced/Higher/Graduate Diploma
**Minimum experience level required**
More than 5 years
**Additional Languages preferred**
English (Fluent)
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Regional Sales Manager

Singapore Safran

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Job Description

Regional Sales Manager
**Job details**
**General information**
**Entity**
Safran is an international high-technology group operating in the fields of aerospace (propulsion, equipment and interiors), space and defense. Its mission is to contribute sustainably to a safer world, where air transport becomes ever more environmentally friendly, comfortable and accessible. Present on every continent, the Group employs 110,000 people and generated 31.3 billion in revenue in 2025. Safran holds, either independently or through partnerships, leading global or European positions in its markets.
Safran was ranked second in the Aerospace & Defense sector in TIME magazine's ""World's Best Companies 2025"" ranking.
Join Safran Aerosystems: an international leader in aviation safety, fluid management and fuel systems. Our strength? Innovating to enhance flight safety (oxygen systems, evacuation systems, flotation systems) and driving the transition toward decarbonized aviation through sustainable fuels. 6,200 employees, operations in 7 countries, and one shared objective: a safer sky.
**Reference number**
D2026R
**Job details**
**Domain**
Performance and Support
**Job field / Job profile**
Sales / marketing - Sales
**Job title**
Regional Sales Manager
**Employment type**
Permanent
**Part time / Full time**
Full-time
**Job description**
- Develop new business opportunities and expand the customer base in area sales assigned, driving the company's sales growth.
- Provide customer support through addressing both technical and commercial needs/requirements.
- Promote and present new repair capabilities and products to customers.
- Lead reporting activities and work towards achieving performance targets for assigned region.
- Collaborate with the Customer Support Representative team to deliver results and enhance collective performance.
- Negotiate new contracts and manage financial and strategic objectives with Original Equipment Manufacturers (OEMs).
- Travel as required to meet with clients, attend industry events, and support business development efforts across the region.
- Assist in ad-hoc assignments where necessary.
**Candidate skills & requirements**
- Tertiary qualifications in Business, Sales, or Engineering preferred.
- Minimum 5 years of relevant sales experience in the aerospace industry.
- Strong sales skills with a focus on customer service and a flair for negotiation.
- A continuous improvement mindset and a focus on enhancing business processes and procedures.
- Mature, highly driven individual who is passionate about the job and possesses good leadership skills
- Ability to balance multiple priorities and commitments and proven track record in meeting deadlines in a fast-paced environment independently
- A strategic thinker with the ability to create new business opportunities and apply entrepreneurial approaches to sales.
- A team-oriented mindset, with the ability to collaborate across departments and regions.
- Strong interpersonal skills with a proven ability to build and maintain relationships at local and global levels.
- High attention to detail, with excellent organizational and problem-solving abilities.
- A customer-focused approach, capable of interpreting both technical and non-technical requirements to provide tailored solutions.
**Job location**
**Job location**
Asia, Singapore
**City (-ies)**
36 Loyang Drive Singapore
**Applicant criteria**
**Minimum education level achieved**
Bachelor's Degree
**Minimum experience level required**
More than 5 years
**Additional Languages preferred**
English (Fluent)
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Customer Account Manager

Safran

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Job Description

Customer Account Manager
**Job details**
**General information**
**Entity**
Safran is an international high-technology group operating in the fields of aerospace (propulsion, equipment and interiors), space and defense. Its mission is to contribute sustainably to a safer world, where air transport becomes ever more environmentally friendly, comfortable and accessible. Present on every continent, the Group employs 110,000 people and generated 31.3 billion in revenue in 2025. Safran holds, either independently or through partnerships, leading global or European positions in its markets.
Safran was ranked second in the Aerospace & Defense sector in TIME magazine's ""World's Best Companies 2025"" ranking.
Safran Helicopter Engines is the world leader in helicopter engines and the only manufacturer exclusively specialized in this market. Operating worldwide, the company employs 6,100 people, serves more than 2,500 customers across 155 countries, and has over 21,500 engines in service.
**Reference number**

**Job details**
**Domain**
Programs / Customer Relations
**Job field / Job profile**
Customer services and support - Customer support & services management (CSSM)
**Job title**
Customer Account Manager
**Employment type**
Permanent
**Part time / Full time**
Full-time
**Job description**
Role Overview
As Customer Account Manager, you will own the short-, mid- and long-term commercial performance of an assigned portfolio of overseas customers, in line with Safran Helicopter Engines' strategy and 5-year plan.
You will be the primary commercial interface for helicopter operators, working closely with internal stakeholders and local airframers to grow business, strengthen customer loyalty and ensure profitable contract execution. The role involves up to 50% international travel, primarily within Asia.
Success will be measured by revenue growth, market share expansion, customer satisfaction, contract profitability and effective cash management.
Key Responsibilities
Commercial Strategy & Business Development
- Define and execute short- and mid-term commercial strategies aligned with company objectives
- Identify and develop new business opportunities within the assigned customer portfolio
- Build and manage a rolling 12-month sales forecast, tracking risks and opportunities
- Drive sales growth, market share expansion and service contract penetration
Customer & Contract Management
- Lead commercial negotiations in line with company policies and governance
- Prepare, structure and present commercial offers within Safran's framework
- Manage contract renewals, reviews and service agreement negotiations
- Ensure full contract execution, compliance and performance
- Optimise contract margins, including management of invoicing, discounts and commercial gestures
Financial & Cash Management
- Steer financial performance across turnover, margin, invoicing and cash
- Lead cash collection activities and follow up on outstanding receivables
- Ensure profitability targets are achieved and sustained
Customer Satisfaction & Stakeholder Coordination
- Act as the customer satisfaction lead, ensuring service quality across technical support, material supply and responsiveness
- Coordinate closely with customer service, technical teams and internal stakeholders to resolve issues
- Manage customer visits, feedback, surveys and complaints, with accurate reporting via Safran tools
- Provide guidance to customer service teams on customer-related matters
Governance & Continuous Improvement
- Ensure compliance with internal controls, contractual obligations and commercial policies
- Contribute actively to continuous improvement initiatives
**Candidate skills & requirements**
Qualifications & Experience (Must Have)
- Diploma from a recognised polytechnic
- Minimum 3 years' relevant experience, preferably in aviation or the rotorcraft industry
- Proven experience in account management, commercial negotiations and contract management
- Proficiency in Microsoft Office (Excel, PowerPoint, Word)
Preferred Skills & Attributes
- Strong business acumen with solid analytical skills
- Excellent negotiation, communication and interpersonal abilities
- Proactive, solution-oriented and self-driven
- Ability to manage complex, cross-cultural customer relationships
- Knowledge of aviation gas turbines, aviation services or MRO is a strong advantage
- Positive attitude and ability to perform in a fast-paced, international environment
**Job location**
**Job location**
Asia, Singapore
**City (-ies)**
11 Seletar Aerospace Link Singapour
**Applicant criteria**
**Minimum education level achieved**
Bachelor's Degree
**Minimum experience level required**
More than 3 years
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Industry Product Engineer M/F

Singapore Safran

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Industry Product Engineer M/F
**Job details**
**General information**
**Entity**
Safran is an international high-technology group operating in the fields of aerospace (propulsion, equipment and interiors), space and defense. Its mission is to contribute sustainably to a safer world, where air transport becomes ever more environmentally friendly, comfortable and accessible. Present on every continent, the Group employs 110,000 people and generated 31.3 billion in revenue in 2025. Safran holds, either independently or through partnerships, leading global or European positions in its markets.
Safran was ranked second in the Aerospace & Defense sector in TIME magazine's ""World's Best Companies 2025"" ranking.
As the world leader in aeronautical electrical systems, Safran Electrical & Power is a key player in the electrification of aircraft equipment and electric and hybrid propulsion. With expertise across the onboard energy chain, the company designs and delivers innovative, optimized and modular architectures and solutions.
**Reference number**

**Job details**
**Job title**
Industry Product Engineer M/F
**Employment type**
Fixed Term contract
**Contract period**
6 months
**Professional category**
Professional, Engineer & Manager
**Part time / Full time**
Full-time
**Job description**
Position Summary:
1. To provide Product technical support to production operations for areas of product engineering competencies and advocate industrial engineering best practices with support from multi-functional team ( MFT ).
2. Responsible for overall product performance and capability, new product introduction, equipment.
3. Responsible for product evolution and liaise closely with PDA on product roadmap.
4. Function as the main interface to Customers and be responsible for all quality issues of the product assigned. Drive actions with internal and external parties to decrease the rate of first-fit rejections.
5. Accountable for product root cause analysis of all quality/process issues by performing 8D analysis (FTQP) and driving the reactivity objective.
Main Tasks & Responsibilities:
1. Product & Engineering Competencies
- Accountable and responsible on managing product definition file and configuration
- Accountable and responsible on product evolution and stay active in IPT team
- To innovate, improve, implement, evaluate and sustain the engineering processes and capabilities
- To advocate engineering best practices supported by multi-functional team (MFT) and production to improve work processes and for optimum operational efficiencies.
- Responsible on Product Cost , focusing on :
Design Authority Fee
- Improve internal technical competency, less dependent to DA and reduce Non-Quality cost
- Continuously to improve R1 and FPY improvement which is part of contributor of non-quality cost
2. IPT network communication & Co-operations
- Liaise with Design Authority, IPT for technical related matters to support Product performance and competitiveness.
3. Technical support
Monitor & Escalate support effectiveness (with job prioritization) to Production Line Manager. Ensure adequate support to operation's requests and ensure adequate support given to production lines for Product evolution qualification, capability setup, and relevant technical supports as required.
a. New Product Introduction
 Accountable on Product & Technical work package
b. Customer Return & Investigation
 To lead and coordinate with MFT on the investigation findings and recommended corrective actions.
c. Product production process , sustaining and improvement
 Responsible for the established product manufacturing process by Method Engineering
 Accountable for product issues
 Perform Impact Analysis and work closely with IPT for product issue
d. Projects
 To initiate product continuous improvement plan with the support of MFT
e. To manage validation on supplier alert on product level with support of MFT
4. Continuous Improvement
- Lead/participate in product and process improvement projects (KAIZEN)
5. Internal support Key Performance Indicator
- To establish and maintain KPI ( R1 , FPY ) to measure support performance
- To establish and implement improvement action plan
**But what else? (advantages, specificities, etc.)**
,-
**Candidate skills & requirements**
Requirements:
- Diploma/ Degree in Aerospace/ Aeronautical/ Electronic/ Electrical/ Mechatronics Engineering or equivalent
- Minimum 2 years of relevant working experience in technical support function
- Experience in aviation industry will be added advantage
- Competence in interactive communication, problem solving and decision making are required.
- Excellent analytical and troubleshooting skills
- Proficient in Microsoft Office applications
- Good and fluent in both written and oral communication skills
- Able to work within tight/ assigned timelines
- Conduct with professionalism, good interpersonal skills and customer focused
**Job location**
**Job location**
Asia, Singapore
**City (-ies)**
Singapore
**Applicant criteria**
**Minimum education level achieved**
High School Diploma/GED Equivalent
**Minimum experience level required**
First experience
**Additional Languages preferred**
English (Fluent)
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