72 jobs in Resorts World Sentosa

Job Responsibilities

• Manage daily administrative tasks, ensure adherence to regulatory requirements, company policies, SOPs, and service standards
• Oversee registration and communication of tournaments, tickets, events, and promotions; handle procurement processes and ensure timely delivery of products and collaterals.
• Prepare accurate reports for authorities and management, compile marketing insights, and maintain project checklists to ensure deliverables are met.
• Foster collaboration across departments, assist with team members matters (disciplinary, rostering, attendance), and perform operational duties on casino premises during peak seasons or as required.
• Any other ad-hoc assignments as and when required.

Job Requirements

• Diploma or Degree in Business Administration, Management, or related field.
• Meet the relevant Regulatory Authority’s statutory requirement of minimum 21 years of age.
• Highly organised, resourceful and with the ability to manage multiple projects under tight timelines
• Ability to perform effectively under pressure and adapt quickly in a dynamic environment

The Senior Executive/Executive will support the planning, development and delivery of immersive guest experiences across Singapore Oceanarium (SGO). This role combines experience design, science communication and project management to develop engaging visitor touchpoints that enhance the guest journey and strengthen brand affinity.

Job Responsibilities:

Content and Experience Development:

• Conceptualise and develop exhibition narratives, and other guest-facing interpretive content, translating scientific information into engaging and accessible experiences.
• Review and provide guidance on content across SGO to ensure consistency with brand voice and audience needs.
• Ensure content is scientifically accurate, inclusive and suitable for diverse audiences.

Project Management :

• Coordinate and manage multiple experience development projects from concept to implementation.
• Develop project timelines, track milestones and align stakeholders to ensure successful delivery.
• Liaise with cross-functional teams, agencies, consultants and vendors to meet project objectives.
• Support procurement, vendor management, budget tracking and project documentation.
• Ensure project outputs meet brand, operational and guest experience standards.

Job Requirements:

• Degree in Communications, Environmental Studies, Life Sciences or a related discipline.
• 3–5 years of relevant experience in project management, content development, science communication, attractions, museums or related industries.
• Strong storytelling, writing and communication skills.
• Excellent command of the English language, with similar proficiency in Mandarin will be advantageous, as content is developed in English and Mandarin.
• Strong project management, stakeholder management and organisational skills.
• Detail-oriented, proactive and able to manage multiple priorities in a fast-paced environment.
• Proficient in Microsoft Office applications (PowerPoint, Word and Excel).
• Able to work independently and collaboratively.
• Passion for marine life and conservation is an advantage.

Job Responsibilities

• Deal games and provide friendly customer service and ensure maximum games security.
• Handle, check and observe player ratings at gaming tables.
• Ensure compliance with all statutory requirements, established policies, standard operating procedures, internal controls & service standards.
• Assist patrons with information related to the playing of games, rules of approved games and information on casino floor promotion events.
• Assist in collecting feedback for gaming-related loyalty programmes or surveys on the casino premises for better customer service delivery.
• Perform payout-related computations with speed and accuracy.
• Perform all other ad-hoc assignments as and when required.

Job Requirements

• Meet the relevant Regulatory Authority’s statutory requirement of minimum 21 years of age.
• Minimum GCE `N' level or an equivalent qualification.
• Comfortable working in a fast-paced casino environment.
• Possess excellent customer relations, interpersonal and communication skills.
• Ability to stay calm under pressure and capable of managing multiple tasks simultaneously.
• Willing to work rotating shifts, including weekends and public holidays.
• No experience required as training will be provided. Candidates with prior relevant experience may be considered for the Senior Croupier position.

Responsibilities

• Organizing new hire onboarding
• Support the HRBP in managing employee lifecycle processes, including contract renewals, probation confirmations, and employment changes
• Track contract expiry, work pass validity, and manpower movements for assigned departments
• Prepare employment letters (renewals, confirmations, transfers, etc.)
• Liaise with line managers on renewal timelines and required documentation
• Support onboarding and offboarding coordination
• Collaborate with stakeholders and team members to address HR-related issues
• Participating in progressive HR or cross-functional improvement projects
• Provide general administrative support to the HR department

Requirement

• Diploma or Degree in Human Resource Management, Business administration, or related field
• Minimum 2 years of experience
• Strong organizational skills and detail-oriented
• Excellent communication and interpersonal skills
• Positive attitude and a good team player
• Able to manage multiple tasks and meet deadlines in a fast-paced environment

The Executive will focus on leveraging analytics and data science to improve guest experience, operational efficiency, and business performance across the Attractions & Destination Experience (ADX) Business Unit.

Responsibilities:

• Apply advanced analytics and data science techniques to datasets to drive guest experience, operational efficiency, and commercial performance
• Data Collection & Preparation:

1. Assist in extracting, cleaning, and validating data from various internal and external sources (e.g., databases, spreadsheets, operational systems)

2. Support data quality initiatives to ensure accuracy and reliability of analytical inputs.

• Analysis & Reporting Support:

1. Ability to mine and analyze data across Attractions and Destination Experience, including Universal Studios, Singapore Oceanarium and Adventure Cove Waterpark

2. Assist in generating regular reports and dashboards. Ensuring timely and accurate delivery to stakeholders.

3. Analyzing attendance trends, evaluating campaigns impact, and assessing sales performance to inform decision-making.

• Collaborate with stakeholders from Sales Planning, Operations, Finance, and Marketing to assist in generating forecast numbers.
• Participate in the budgeting process by assisting in tracking Attendance, Revenue, and basic operating expenses.
• Engage with stakeholders to understand workflow processes and contribute ideas for improvements.

Requirements:

• Bachelor’s degree in Business Administration, Business Analysis, Statistics, Mathematics, Computer Science or related fields.
• 1-2 years of experience in business planning, analytics, or related fields preferred.
• Detail-oriented with fundamental analytical skills.
• Experience with Generative AI and LLMs, including fine tuning and evaluation.
• Proficiency in data tools and platforms such as SQL, Python, Spark and Power BI
• Strong communication skills and ability to work in a team environment.
• Ability to adapt to a fast-paced environment.
• Strong interpersonal skills and a collaborative team player.

The Executive (Line Trainer), Rides Operations, is responsible for delivering on-the-job training for rides and shows within the Rides Operations Department. The role includes orientating new team members, supporting their integration into the department, and working closely with the training team to enhance overall service standards. Additionally, this role performs operational duties to ensure adherence to safety protocols, operational proficiency, and the delivery of exceptional guest experiences.

Key Responsibilities:

• Conduct on-the-job training for various rides and shows, ensuring team members are proficient in their roles, safety procedures, and customer service standards.
• Facilitate comprehensive orientation sessions for new hires, providing thorough introductions to park facilities, operational procedures, and fostering familiarity with the various functional teams to ensure smooth integration.
• Collaborate with the Service Experience & Training department to conduct service level audits and implement targeted training to enhance the guest experience.
• Perform front-line operational duties across the Rides Operations department to maintain up-to-date practical knowledge, support peak periods, and serve as a role model for operational excellence and safety compliance.

Required Qualifications:

• Diploma with at least one year of hands-on experience in delivering on-the-job training, preferably within a service-oriented or operational environment.
• Professional certifications in training, or related disciplines (e.g. ACTA/ACLP) will be highly advantageous.

Skills/ Attributes:

• Strong communication and interpersonal skills to effectively engage, coach, and support team members across all levels.
• Must be adaptable and committed to working on shifts, including weekends and public holidays, in alignment with operational needs.

This is a full-time permanent position based on-site in Resorts World Sentosa.

Responsibilities:

• Coordinate and manage the physical onboarding process for new employees to ensure a smooth and positive experience
• Facilitate the issuance of staff passes and name badges for new hires
• Respond to employee enquiries and provide timely support on HR-related matters
• Assist employees with HR submissions, including medical claims and related documentation
• Liaise with cafeteria vendors and conduct regular inspections to ensure quality standards and timely food service delivery
• Support Employee Services and distribution-related activities
• Provide financial and administrative support, including processing monthly billing for meal consumption
• Maintain accurate records and tracking of company assets, ensuring proper documentation and accountability
• Assist in day-to-day operational coordination to support overall workplace services

Requirements:

• 1–3 years of experience in HR operations, employee services, or a related field
• Prior experience in onboarding coordination and vendor management is an advantage
• Strong organisational and coordination skills with attention to detail
• Excellent interpersonal and customer service abilities
• Proven ability to manage multiple tasks and priorities in a fast-paced environment
• Good understanding of HR practices and employment regulations
• Ability to collaborate effectively with cross-functional teams
• High level of integrity with the ability to handle sensitive and confidential information
• Self-motivated with the ability to work independently
• Proficient in Microsoft Office applications, particularly Excel and Word

Job Summary:

The Assistant Manager of Daily Operations oversees the smooth delivery of shows and events. This role is responsible for assisting the Technical Manager, planning and overseeing technical equipment operations, leading the team in cost-effective productions, and ensuring compliance with safety and operational guidelines to deliver memorable entertainment experiences for guests.

Key Responsibilities:

Event and Operations Support:

• Attend meetings, rehearsals, technical rehearsals, performances and maintenance calls as required, to ensure smooth delivery of shows and events.
• Assist the Technical Manager in the delivery of technical support for shows and events and deputise as required.
• Plan and oversee the movement and operation of technical equipment in venues within the Resort.

Technical Management and Planning:

• Direct and execute Technical Manager responsibilities and prepare detailed operation plans for medium-to-large events as required by clients (internal and external) or as directed.
• Independently design, programme and operate one or more technical equipment and systems* during medium-to-large scale technical rehearsals, events and shows.

Team Leadership and Performance:

• Lead and motivate events and show teams to ensure cost-effective, high-quality productions.
• Reduce costs and increase revenue to support RWS Entertainment’s business objectives.

Training, Safety and Compliance:

• Identify training needs within the team and provide suitable training to meet the needs.
• Conduct risk assessments and other statutory workplace safety and health (WSH) reports as required.
• Ensure team compliance with WSH, show/event procedures, manufacturer’s guidelines and local regulations where applicable.

*Equipment and systems include: Staging, Lighting, Sound, Audio-visual, Rigging, Show Control and Automation.

Required Qualifications:

• Bachelor’s Degree / Diploma / WSQ Equivalent in Technical Theatre, Theatrical Management, or a related field supplemented by courses in Electronics, Electrical or Mechanical Engineering.
• With Degree / Diploma / WSQ Equivalent: 8 years of related industry experience in facets of technical event production and multiple-venue management, with no less than 3 years of experience in managing technical personnel.
• Without Diploma / WSQ Equivalent: 10 years of related industry experience in facets of technical event production and multiple-venue management, with no less than 2 years of experience in managing technical personnel.
• Strong knowledge of industry standards and safety protocol.
• Experience in entertainment equipment and systems including Staging, Lighting, Sound, Audio-visual, Rigging, Show Control, Special Effects (SFX) and Automation.

Skills / Attributes:

• Proven ability to plan, organize and complete tasks in an acceptable timeframe.
• Strong interpersonal and communication skills, with the ability to build relationships with internal and external stakeholders.
• Able to perform shift work, including on weekends and Public Holidays.

1. Invoice Processing

• Review invoices from vendors and verify that invoices are accurate, properly coded, and approved for payment.
• Enter invoices into the accounting system for processing.

2. Payment Processing

• Prepare and process payments (e.g., checks, electronic transfers) to vendors
• Ensure timely payment of invoices to avoid late fees or disruptions in services.
• Reconcile payments with vendor statements to ensure accuracy.

3. Vendor Management

• Maintain vendor records and ensure they are up to date.
• Communicate with vendors regarding payment inquiries or discrepancies.

4. Expense Reporting

• Review and process employee expense reports.
• Ensure compliance with company expense policies and guidelines.
• Reconcile expense reports with supporting documentation.

5. Account Reconciliation

• Reconcile accounts payable transactions with general ledger accounts and resolve discrepancies between accounts payable records and general ledger

6. Financial Reporting

• Generate reports related to accounts payable for management review
• Provide analysis of accounts payable data to support decision-making processes
• Provide support and information for forecasting activities

7. Compliance and Audit

• Ensure compliance with company policies, procedures, and regulatory requirements.
• Assist with internal and external audits by providing requested documentation and explanations.

8. Process Improvement

• Identify opportunities to streamline accounts payable processes and improve efficiency.
• Implement best practices and automation tools to optimize workflow.

9. Cross-Functional Collaboration

• Collaborate with other departments such as finance and procurement to resolve issues and improve processes.

Job Requirements

• Degree in Accounting, professional qualifications would be an added advantage.
• Minimum 1 years of experience in accounts payable knowledge would be an added advantage.
• Experience working with ERP systems (e.g. SAP, Oracle)Meticulous and possess good communication and interpersonal skills.
• Positive working attitude and ability to work in a dynamic and face-paced environment.
• Ability to handle high volume of transactions.
• Able to multi-task, work independently and meet tight
• timelines.Proficiency in Microsoft office applications, especially timelines.
• MS Excels.Familiarity with tax regulations (e.g. GST, VAT).
• Problem solving mindset with a focus on process improvement.