10 jobs in REACH COMMUNITY SERVICES LTD.

At REACH, we believe every senior deserves to age with dignity, purpose, and quality care. We are looking for a Centre Manager (ICCP) to lead our Integrated Community Care Provider (ICCP) services, ensuring effective care coordination, strong partnerships, and high-quality service delivery across four sub-regions.

· Lead the operations and delivery of ICCP services across assigned sub-regions.

· Manage and develop the ICCP team, providing supervision, coaching, and performance management.

· Build strong partnerships with AIC, MOH, healthcare providers, and community partners.

· Oversee referrals, care coordination, service quality, KPI monitoring, and reporting.

· Ensure compliance with funding, governance, audit, and documentation requirements.

· Develop and review SOPs, support programme improvements, and lead service implementation initiatives.

· Support new programme start-ups and RFP submissions.

· Represent REACH at sector meetings, committees, and stakeholder engagements.

· Recognised degree that qualifies the candidate to work in Singapore in Healthcare, Social Work, Allied Health, Community Care, or a related discipline.

· At least 3 years of experience in care coordination, case management, or community care programme management.

· At least 3 years of supervisory or people management experience.

· Experience managing AIC, MOH, or NCSS-funded programmes.

· Knowledge of community care operations, stakeholder engagement, and programme governance.

· Strong leadership, communication, analytical, and organisational skills.

· Proficient in Microsoft Office 365 and data reporting tools. Experience with SharePoint, Caritahub, BRIGHT, or similar systems is advantageous.

· InterRAI Assessor certification is preferred.

· Make a meaningful impact in Singapore's community care sector.

· Lead initiatives that improve the lives of seniors and caregivers.

· Work in a collaborative and values-driven organisation.

· Opportunities for professional development and leadership growth.

We welcome applications from all qualified candidates. Appointment will be based on merit, qualifications, relevant experience, and organisational fit.

REACH Community Services Ltd. is a social service agency committed to strengthening individuals, families, and communities through professional and compassionate services.

We are looking for an experienced Senior Social Worker to join our Family Service Centre. Working closely with the Head of Department, you will provide professional leadership in casework, staff supervision, programme development, and community partnerships while supporting the strategic growth of the service.

• Manage complex casework and counselling for individuals and families.
• Lead case conferences and collaborate with community partners and multidisciplinary teams.
• Support the implementation of practice standards, policies, and service improvements.
• Develop, implement, and evaluate evidence-informed programmes and group work.
• Build partnerships with community organisations and stakeholders.
• Provide professional supervision, coaching, and mentoring to Social Workers and interns.
• Support staff development and uphold ethical social work practice.
• Assist the Head of Department in service planning, operations, and quality improvement.
• Participate in organisational projects and undertake other duties as assigned.

• Minimum a degree in Social Work recognised for professional practice in Singapore
• Registered Social Worker accreditation in Singapore.
• At least 6 years of relevant social work experience.
• At least 3 years of supervisory or team leadership experience.
• Postgraduate qualification or specialist training in areas such as counselling, family violence, child protection, trauma, play therapy, or mental health will be an advantage.
• Strong leadership, communication, stakeholder engagement, and interpersonal skills.
• Good knowledge of social service policies, casework, counselling, and programme development.
• Able to communicate effectively in English. Proficiency in additional languages may be required to meet clients' needs.

• Meaningful work serving individuals and families.
• Professional development and supervision.
• A collaborative and supportive work environment.
• Competitive remuneration and benefits based on qualifications and experience.

If you are passionate about developing people, strengthening families, and delivering quality social work practice, we invite you to apply.

REACH Family Service is a community based social service agency commissioned and funded by the Ministry of Social and Family Development. We serve vulnerable and low-income families and individuals residing in the Bishan, Sin Ming, Shunfu and Thomson vicinity. We collaborate with clients to harness their strengths and resources as well as to provide the support they need to face challenges and strengthen family bonds.

JOIN US if you are a passionate individual, service oriented and capable of working effectively in group settings and committed to exemplify the values of the profession and the agency.

The role of the Social Worker is to provide support for low-income and/or vulnerable individuals and families with social and emotional issues, and work towards stability, self-reliance and social mobility.

He / She is responsible to develop and implement intervention plans according to professional judgement and knowledge, conduct casework and group work as well as implement and evaluate community development activities and programmes to address service gaps in the community.

Key Responsibilities:

· Provide casework intervention, counselling and information & referral to families in line with REACH FSC Guidelines and MSF’S Services and Practice Standards for FSC.

· Attend to callers/walk-ins and refer clients to appropriate agencies.

· Maintain timely and detailed case recordings.

· Ensure KPIs and standards of C&C are met.

· Participate in supervision sessions and maintain proper recording of supervision, especially for risk cases.

· Undertake supervision of interns, if assigned.

· Develop, plan, lead, and evaluate evidence-based programmes/ group work with research components.

· Network and collaborate with other organization/community stakeholders in planning and implementation of programme/group work.

· Undertake additional responsibilities such as committee work for agency initiatives.

Requirements

· Candidates should possess a recognised Degree in Social Work or equivalent qualification recognised for Social Work practice in Singapore.

· Minimum 2 years of relevant experience

· Registered with Social Work Accreditation and Advisory Board

· Proficient in English and at least one other language

· Strong communication and interpersonal skills

· A good team player, dynamic and self-motivated

· Deep passion in reaching out and making a meaningful impact in the lives of those in need

· Only Singaporeans and PR can apply

Salary commensurates with experience.

Description

Community Resource, Engagement and Support Team (CREST), serves as a community touchpoint for persons with or who are at risk of mental health conditions (including dementia and their caregivers). CREST conducts outreach events/activities to promote mental health awareness as well as identify targeted cases for those who require more support for their mental health needs.

The Social Work Associate is a team player with daily administrative and operational support for the purpose of CREST service development and implementation. He/ She will be involved in coordinating outreach events and activities and take on a load of cases suitable to their developmental level.

Roles and Duties

A)  Information and Support

·   Provide dementia/mental health awareness and information on managing dementia, coping strategies for all clients reached out, including those identified to be at risk, and their caregivers.

·   Provide basic emotional support to all clients or caregivers of persons with dementia/mental health conditions or who are at risk of dementia/mental health issues.

B)   Case Management

·   Assist Social Workers in monitoring assigned clients and to follow-up on client needs until the handover is completed.

·   Coordinate care support to client where necessary.

·   In-charge of timely data collation and quarterly report submission, as well as generating reports, in accordance with the CREST programme.

·   Store and maintain data and documents, in accordance with the CREST programme requirement, as well as the prevailing personal data protection and security guidelines.

C)   Outreach to Community

·   Provide administrative or logistical support to the team in running client-related support and/or other CREST activities.

·   Assist in coordinating and planning outreach and engagement events with other community partners and agencies.

·   Conduct screening for clients referred from other service partners and those at risk within the community with an agreed upon identification tool (GAD/PHQ/AMT/EBAS & etc.).

D)   Others

·   Prepare the necessary resource material to be provided to clients and caregivers.

·   Undertake any other responsibilities and duties as assigned.

Requirements

·   Possess a diploma certification or relevant social service certification.

·   Candidates without a diploma but with relevant experience may also be considered.

·   Proficient in spoken and written English for client engagement, report writing, and coordination with stakeholders.

·   Ability to communicate in additional languages or dialects may be useful for engaging with diverse community groups.

·   Proactive and responsive in client interactions and outreach efforts

·   Passionate to work in the mental health sector and community service sector.

·   Keen interest in working with people on one-to-one basis or centre-based group activity.

·   A well-organized, meticulous team player who can also work independently.

• Capture and produce high-quality photo and video content for digital platforms, campaigns, and organisational needs

• Support end-to-end media production, including filming, editing, and postproduction (short-form and long-form videos)

• Conceptualise and create engaging visual storytelling content for social media and communications materials

• Contribute creative ideas for campaigns, content series, and PR initiatives

• Provide on-ground support for community and fundraising events, including photography and videography coverage

• Assist with content organisation, data entry, and basic database management

• Strong interest in photography and videography

• Basic proficiency in Canva, Adobe Photoshop, Lightroom, and CapCut (or other video editing software)

• Organised and able to manage multiple tasks

• A collaborative team player with a proactive attitude

• Passion for community work and social impact

• Available for a minimum commitment of 3- 6 months

• Support the planning and execution of fundraising campaigns and events

• Assist with event logistics, including registration, venue setup, vendor coordination, and on-site event operations

• Coordinate with sponsors and partners to ensure smooth event delivery

• Support donor stewardship by assisting with thank-you letters, and post-event follow-ups

• Provide support in developing fundraising materials, presentations, and sponsorship proposals

• Assist with administrative work

• Strong interest in fundraising and event management

• Good time management skills with attention to detail

• Proficient in Microsoft Office (Word, Excel) and Basic proficiency in Canva

• A collaborative team player with a proactive attitude

• Passion for community work and social impact

• Available for a minimum of 3–6 month

Job Description & Requirements

As a Community Care Associate, you’ll be part of a committed and caring team dedicated to creating an active, warm, and inclusive environment for seniors. You’ll bring energy to daily activities, build genuine connections, and ensure the centre runs smoothly and safely through strong coordination and administrative support.

This is a role filled with heart, teamwork, and purpose — perfect for someone who thrives in a community setting and enjoys both people engagement and behind-the-scenes organisation.

Your daily work will revolve around people, purpose, and community – including:

Creating Enjoyable Experiences

· Supporting group activities that help seniors stay active mentally, socially, and physically

· Encouraging participation and making every senior feel included and valued

· Assisting with simple health checks under supervision

Building Relationships

· Engage seniors with warmth and patience

· Offer friendly support to those with mild mobility or cognitive needs

· Be a familiar, trusted presence in the centre

Ensuring Smooth Centre Operations

· Maintain an organised, safe, and welcoming environment

· Support daily operational routines and emergency preparedness

· Work closely with volunteers and staff to ensure programmes run efficiently

Providing Strong Administrative Support

· Handle programme documentation, attendance tracking, and basic reporting

· Manage inventory, materials, and simple logistics
· Support volunteer coordination and administrative tasks

· Use digital tools such as Microsoft 365, SharePoint, and Canva to support centre operations

Qualifications

· NITEC / Higher NITEC / Diploma in Social Service or related discipline, or relevant experience

· Experience in community care or programme support preferred but not necessary.

· Basic proficiency in Microsoft Office 360 Suite, SharePoint, Canva and data analysis tools (e.g., Excel, Power BI)

· Good communication and teamwork skills.

· Passion for working with seniors and diverse communities.

Core Competencies

· Self-motivated, independent, adaptable and independent individual.

· Caring, patient, and service-oriented

· Team player with willingness to learn

· Able to follow instructions and SOPs

Salary commensurate with experience.
Work Location: Bukit Batok/Bukit Gombak

We are seeking a passionate and experienced Assistant Senior Social Worker to join our Family Service Centre team. In this role, you will provide casework and counselling services, lead programmes, engage community stakeholders, and support the development of junior social work professionals.

• Provide casework, counselling, information and referral services to individuals and families.
• Manage and support clients with complex psychosocial needs.
• Develop, implement, and evaluate group work and community programmes.
• Collaborate with community partners and stakeholders to enhance service delivery.
• Supervise and mentor junior social workers, interns, and support staff.
• Maintain timely and accurate case documentation in accordance with professional and organisational standards.

• Possess a recognised Degree or Graduate Diploma in Social Work recognised for Social Work practice in Singapore.
• Minimum 5 years of relevant social work experience, preferably in a Family Service Centre or community-based setting.
• At least 2–3 years of experience providing supervision, mentoring, or guidance to junior social workers, social work associates, interns, or students.
• Strong casework, counselling, and stakeholder engagement skills.
• Good communication, interpersonal, and report-writing abilities.
• A team player who is self-motivated and committed to serving vulnerable individuals and families.

• Meaningful and rewarding work.
• Professional development and supervision opportunities.
• Supportive and collaborative work environment.

Interested applicants are invited to submit their resume. We regret that only shortlisted candidates will be notified.

We are committed to fair and merit-based employment practices. All applications will be considered based on qualifications, skills, experience, and job-related competencies.

We are looking for a Finance Executive to support the organisation's finance and accounting functions. The successful candidate will be responsible for financial transactions, account reconciliations, fixed asset management, statutory reporting, budgeting support, and other finance-related duties.

• Maintain accounting records and process financial transactions.
• Verify and process payments, claims, and receipts.
• Support cash flow and banking administration.
• Manage fixed asset records and annual verification exercises.
• Assist with audits, regulatory submissions, and funding reports.
• Support budgeting and management reporting.
• Participate in process improvement initiatives and other assigned projects.

• Degree in Accounting / Finance or equivalent.
• Minimum 4-year experience in finance or accounting functions.
• Proficient in Microsoft Excel and accounting systems.
• Strong analytical, organisational, and interpersonal skills.
• Meticulous, responsible, and able to work independently and as part of a team.
• Experience in the social service or non-profit sector will be an advantage.
• Only Singapore citizens need to apply.

Interested applicants are invited to submit their resume. We regret that only shortlisted candidates will be notified.

We are committed to fair and merit-based employment practices. All applications will be evaluated based on qualifications, skills, and relevant experience.