24 jobs in MAKINO ASIA PTE LTD

Primary Functions & Responsibilities:

• Inspect machines, parts, and products to ensure compliance with required standards and specifications.

• Maintain the quality of machines, parts, and products throughout the production process.

• Ensure all inspection check sheets and quality records are accurately completed and properly maintained.

• Ensure that non-conforming machines, parts, or products are not released to customers.

• Follow up on quality-related matters and ensure defects are corrected prior to production release or shipment.

• Ensure corrective and preventive actions are effectively implemented and sustained.

• Comply with QEHS (Quality, Environment, Health & Safety) procedures and company policies.

• Perform any other duties and responsibilities as assigned by the supervisor.

• Follow the workplace safety and health system, safe work procedures or safety rules implemented at the workplace.

Job Requirements:

• NITEC/Higher NITEC in Mechanical/Mechatronics/Precision Engineering, or a related field.

• Minimum 1 year of experience in quality control or related work.

• Preferably with at least 1 year of experience in machine operation.

• High level of integrity and accountability.

• Meticulous, detail-oriented, and quality-focused.

• Good team player with strong communication skills.

Job Description:

• Set up and operate manual and CNC machines (milling, lathe, grinding) to machine casting or steel materials from raw or semi-finished state to finished parts in accordance with engineering drawings.

• Perform machine and job setup, including fixture and tooling setup, alignment, offset setting, and tool changes to ensure machining accuracy and repeatability.

• Interpret engineering drawings and specifications accurately, including tolerances and work instructions, to achieve zero-defect production.

• Possess a basic understanding of CNC programming, including machine setup verification and making necessary process adjustments when required.

• Accurately record job operation time in the MOM system.

• Conduct in-process and final inspections to ensure compliance with dimensional and quality requirements.

• Carry out basic machine maintenance, daily checks, and ensure proper care of tools, fixtures, and measuring instruments.

• Maintain 5S standards and ensure good housekeeping practices within the work area.

• Comply with all safety, EHS , and quality requirements, including hazard identification and reporting.

• Safely perform lifting and material handling operations using overhead cranes, hoists, and powered industrial trucks, where authorized.

• New hire is required to undergo specific Audiometric tests for who are exposed to certain occupational hazards.

• Follow the workplace safety and health system, safe work procedures or safety rules implemented at the workplace.

Job Requirements:

• Minimum NITEC/Higher NITEC in Mechanical/Electrical Engineering, or a related field

• High level of responsibility, discipline, and attention to detail.

• Strong ability to read and interpret technical drawings.

• Hands-on competence in manual and CNC machining operations is a plus.

• Knowledge of machining processes, tooling, and measurement techniques is a plus.

• Safety-conscious with proper handling of machines and lifting equipment.

• Good teamwork, initiative to learn, and commitment to assigned tasks

* This is a 1 year contract role (subject to extension/conversion) *

Key responsibilities:

• Perform hands-on mechanical/electrical assembly tasks within the standard time
• Ensure that the assembled machine is according to Makino's quality standards
• Responsible for keying the operation time into EES for performance measurement
• Responsible for housekeeping and ensuring that the assigned machine area is clean and tidy
• Carry out duties in according with Quality Policy, EHS control procedures and WIS
• Ensure that all machine tools and instruments are properly calibrated and taken care of

Job requirements:

• Minimum NITEC/Higher NITEC in Mechanical/Electrical Engineering, or a related field
• Experience working in Assembly/Production is an added advantage
• Able to work shifts and commit to overtime on weekdays and weekends when required
• Able to handle physical work and stand for long hours
• Able to read and interpret drawings
• Have the initiative to learn and produce quality outcome
• Responsible and committed to the assigned task
• Team player and able to work independently

Key Responsibilities:

• Design, develop, and maintain controller software using C# for complex applications.
• Integrate cloud services and AI solutions into existing and new products.
• Lead project teams, manage timelines, and ensure the successful delivery of software projects.
• Collaborate with cross-functional teams to define and implement technical requirements.
• Provide technical mentorship and guidance to junior developers.
• Stay current with industry trends, best practices, and emerging technologies.

Required Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
• Minimum of 5 years of professional experience in software development with a focus on C#.
• Proven experience in controller development and embedded systems.
• Hands-on experience with cloud platforms (Azure, AWS, or Google Cloud).
• Experience developing and integrating AI or machine learning solutions.
• Strong project management and leadership skills.
• Excellent communication and problem-solving abilities.

Qualifications:

• Certifications in cloud technologies or AI/ML frameworks.
• Experience with Agile methodologies.

Key Responsibilities:

• Design, develop, and maintain controller software using C# for complex applications.
• Integrate cloud services and AI solutions into existing and new products.
• Lead project teams, manage timelines, and ensure the successful delivery of software projects.
• Collaborate with cross-functional teams to define and implement technical requirements.
• Provide technical mentorship and guidance to junior developers.
• Stay current with industry trends, best practices, and emerging technologies.

Required Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
• Minimum of 5 years of professional experience in software development with a focus on C#.
• Proven experience in controller development and embedded systems.
• Hands-on experience with cloud platforms (Azure, AWS, or Google Cloud).
• Experience developing and integrating AI or machine learning solutions.
• Strong project management and leadership skills.
• Excellent communication and problem-solving abilities.

Qualifications:

• Certifications in cloud technologies or AI/ML frameworks.
• Experience with Agile methodologies.

Job Description:

• Coordinate and process administrative activities for customer service parts ordering.
• Supporting MA group internal, ASEAN, US, EU, and Global market needs.
• Liaise with vendors and MA SCM on parts ordering and fulfilment.
• Liaise with internal customer engineers on part numbers, drawings, and technical requirements.

Responsibilities:

• To achieve SPC part sales goals in order to fulfil business needs and support company growth.
• Familiar with the roles and responsibilities of customer service coordinator roles for order desk.
• Adhere strictly to job process defined by Makino's QEHS policy to achieve to Makino quality standards.
• Enhancement of spare parts from quotation to ordering and shipment in terms of price, response and lead time.
• Assist in spare parts pricing management and to provide weekly / monthly quotation, purchasing, sales and shipment report.
• Perform accurate update of parts in / out of system and to ensure safety stock availability.
• Filing and documentation of all spare parts sales related in terms of ISO management.
• Co-ordinating with Finance in terms of payment, shipment and PGI related.
• Share knowledge with relevant people to help create a knowledge bank and learning organization.
• Mentoring and guide junior service coordinators.

Requirements:

• Diploma / Degree in Business Admin, Supply Chain Management or equivalent
• Minimum 3 years of working experience with data entry, order processing related skills.
• Proficient in computer literate and administrative skills.
• Familiar working experience with Freight Forwarding Procedure and concept.
• Fast learner and agile, able to adapt to dynamic work environment.
• Able to work independently and self-motivated.
• SAP system knowledge will be considered for top priority.
• Able to understand technical drawing and specification will be added advantage
• Able to work in a fast paced and challenging environment.
• Fluent in English and knowledge of Chinese will be an added advantage.
• Good and effective communication skills.

Role Summary
As a Customer Service Engineer, you will provide both on-site and remote technical support to customers operating machine tools. You will be responsible for troubleshooting, repairing, and maintaining machinery to ensure optimal performance and minimal downtime. In this role, you will work closely with customers to deliver technical training, product guidance, and comprehensive post-sales support, both locally and overseas. Your contribution will be critical in maintaining customer satisfaction and ensuring long-term equipment reliability.

Job Description & Responsibilities

• Provide technical assistance to customers on machine tools, including CNC machines, lathes, and other manufacturing equipment.
• Diagnose and troubleshoot mechanical, electrical, and control system issues using diagnostic tools and software, both remotely and on-site.
• Perform corrective repairs and preventive maintenance to ensure optimal machine performance and reliability.
• Respond promptly to customer inquiries and service requests to minimize machine downtime.
• Install, commission, and calibrate new machines at customer sites, ensuring proper setup and operational readiness.
• Conduct customer training on machine operation, routine maintenance, and basic troubleshooting.
• Advise customers on best practices, machine upgrades, and maintenance schedules to maximize productivity and equipment lifespan.
• Build and maintain strong customer relationships to ensure satisfaction, trust, and repeat business.
• Maintain accurate records of service calls, repairs, maintenance activities, and corrective actions.
• Prepare reports on machine performance, service issues, and customer interactions.
• Ensure proper documentation and compliance for warranty claims and service contracts.
• Collect customer feedback and report insights to support continuous product and service improvement.
• Stay current on machine tool technologies, software updates, and industry trends.
• Provide structured feedback to design and engineering teams on recurring issues and customer suggestions.
• Assist in the development and improvement of user manuals, technical documentation, and training materials.
• Work closely with sales, engineering, and operations teams to address customer needs and support business goals.
• Participate in team meetings to share knowledge, discuss challenges, and enhance service processes.

Qualifications & Requirements

• Diploma in Mechanical Engineering, Mechatronics Engineering, or a related technical discipline.
• Candidates with ITE technical engineering certification are also encouraged to apply.
• Previous experience in the machine tools or manufacturing industry, preferably in a customer service or technical support role.
• Strong understanding of CNC machinery, machine tool operations, and related manufacturing technologies.
• Proficient in machine tool diagnostics and troubleshooting methodologies.
• Good knowledge of the electrical, mechanical, and control/software aspects of machine tools.
• Able to read and interpret mechanical and electrical drawings.
• EDM knowledge is a strong advantage.
• Excellent interpersonal and communication skills, with the ability to build strong customer relationships.
• Strong analytical and problem-solving skills.
• Willingness to travel overseas when required.

Key Responsibilities

• Provide Installation and commissioning of machining centres or EDM machines with complexity at customer site.
• Conduct pre-installation assistance to customer as well as post installation visit and check up.
• Provide field service support and troubleshooting to the machines for local & overseas customers
• Responds to customer complaints and Perform scheduled and un-scheduled service support.
• Diligent attention to details and ability in analyzing the critical issues (Electrical & Mechanical).
• Prepare complete service reports and details on daily service job and customer correspondence
• Educate customers on basic maintenance & technical support of machine tool for customer's benefits
• Properly document, label, and return all defective parts resulting from service and repair
• Ensure all tools & equipments used are calibrated in good working order to Makino Standards.
• Ensure all tools and equipment provided is kept safe, and secure.
• Update service reports on all activities carried out on site into the system and ensure to complete all required documentation including the expense report, in a timely manner
• Comply with all safety policies, practices and procedures at all times. Develop and maintain safe habits and practices with regard to safety requirements on site.
• Provide technical support to other Field Service engineers in the field.
• Develop and maintain relationship with customers
• Follow the workplace safety and health system, safe work procedures or safety rules implemented at the workplace.

Job Requirements

• ITE/Diploma in Mechanical / Mechatronics Engineering or related field.
• At least 2 years experience in the related field as Service Engineer preferably in the installation & service of CNC machines.
• Strong electrical trouble shooting experience is an added advantage
• Good in MS Office and general computer knowledge
• Passion on Field Service
• Good Communication & Interpersonal skills
• Strong time management skill
• Ability to travel to clients on standby weekends / night
• Able to travel from time to time for project & regional support, and willing to travel overseas.

Key Responsibilities

• Provide Installation and commissioning of machining centres or EDM machines with complexity at customer site.
• Conduct pre-installation assistance to customer as well as post installation visit and check up.
• Provide field service support and troubleshooting to the machines for local & overseas customers
• Responds to customer complaints and Perform scheduled and un-scheduled service support.
• Diligent attention to details and ability in analyzing the critical issues (Electrical & Mechanical).
• Prepare complete service reports and details on daily service job and customer correspondence
• Educate customers on basic maintenance & technical support of machine tool for customer's benefits
• Properly document, label, and return all defective parts resulting from service and repair
• Ensure all tools & equipments used are calibrated in good working order to Makino Standards.
• Ensure all tools and equipment provided is kept safe, and secure.
• Update service reports on all activities carried out on site into the system and ensure to complete all required documentation including the expense report, in a timely manner
• Comply with all safety policies, practices and procedures at all times. Develop and maintain safe habits and practices with regard to safety requirements on site.
• Provide technical support to other Field Service engineers in the field.
• Develop and maintain relationship with customers
• Follow the workplace safety and health system, safe work procedures or safety rules implemented at the workplace.

Job Requirements

• ITE/Diploma in Mechanical / Mechatronics Engineering or related field.
• At least 2 years experience in the related field as Service Engineer preferably in the installation & service of CNC machines.
• Strong electrical trouble shooting experience is an added advantage
• Good in MS Office and general computer knowledge
• Passion on Field Service
• Good Communication & Interpersonal skills
• Strong time management skill
• Ability to travel to clients on standby weekends / night
• Able to travel from time to time for project & regional support, and willing to travel overseas.