10 jobs in Keppel Technology Solutions

Job Responsibilities:

• Perform remote / onsite support to end users on IT products and services
• Manage email / hotline for support requests.
• Manage hardware / software patching
• Provides remote / onsite support for IT needs.
• Provide support for key field service activities in line with customers’ requirements.

· Create and update tickets promptly and accurately.

· Provide accurate, factual reports to the team leader or technical support personnel to enable informed decisions to be made on a course of action to resolve product issues

· Handling customer escalations with support from Level 2 as needed.

· Any ad-hoc duties as assigned.

· Support VIP users

· Manage onsite engineers and deployment

· Provide documentation update

· Work with relevant team on reports.

Job Requirements:

• Minimum diploma in IT or related
• 5 years of working experience related to end user support
• Able to work Independently, Self-motivated, and Diligent
• Experience in troubleshooting hardware / software related issues.
• Experience in analyzing various operation reports and presentation
• Experience on team management
• Possess Analytical and Problem-Solving skills
• Written and spoken Language Proficiency in English is essential
• Effective communication skills
• Knowledge on different product (end point device) vendor like Lenovo / Dell etc
• Knowledge on mobile support (phones / tablets) for iOS / Android / iPadOS
• Office hours with ad-hoc after-office hours and weekend support

Overview

We are seeking an experienced SaaS Security Program Manager / IT Security Officer to lead security delivery, remediation governance, and security tooling implementation for a large-scale SaaS platform supporting a regulated public-sector account. This role focuses on execution, coordination, reporting, and risk governance across engineering teams, security vendors, and stakeholders. Hands-on code remediation is not required; strong security domain knowledge, project management capability, and managed services delivery experience are essential.

Key Responsibilities

• Own and drive the security remediation and tooling delivery program, including WAF and SIEM implementation.
• Maintain the security roadmap, milestone tracker, risk register, and vulnerability register.
• Coordinate remediation tracking, retesting, evidence collection, and risk acceptance workflows.
• Lead delivery coordination with platform engineers, SOC teams, security vendors, and external assessors.
• Prepare executive dashboards, remediation status reports, risk summaries, and audit response packs.
• Manage vendors, track delivery commitments, and escalate risks or delays proactively.
• Maintain security documentation, compliance mapping, and audit trails.
• Coordinate incident response and support CISO and Red Team reviews as required.

Requirements

• Minimum 6 years of experience in IT security, cybersecurity operations, or security consulting.
• Strong background in vulnerability management, incident handling, security audits, and risk management.
• Experience with SIEM platforms (e.g., Splunk, Elastic), WAF and firewall technologies, and security monitoring tools.
• Proven track record delivering security remediation or tooling implementation programs in multi-vendor environments.
• Solid project management, stakeholder management, and executive reporting skills.
• Experience in managed services and/or SOC operations is a strong advantage.
• Knowledge of security standards such as IM8, PCI DSS, HIPAA, CIS, or ISO/NIST preferred.
• Security or project management certifications (CISSP, CISM, CRISC, PMP, PRINCE2, etc.) are advantageous.

What Success Looks Like

• WAF and SIEM successfully implemented and operational.
• High and medium security findings closed or formally risk accepted.
• Stable remediation cadence and audit-ready documentation.
• Security posture maintained with no further regulatory or contractual escalation.

Responsibilities:

• Lead the end-to-end delivery, implementation, and configuration of enterprise IT infrastructure projects according to customer requirements outlined in technical proposals.
• Engage directly with clients to gather technical requirements, provide deployment recommendations, and ensure project scope aligns with business needs.
• Collaborate with internal teams, end users, clients, suppliers, and stakeholders throughout the project lifecycle.
• Provide regular project reporting and risk/issue escalation to the project manager and senior stakeholders.
• Work closely with product principals (e.g., Dell, HPE, VMware, Microsoft) to troubleshoot, resolve deployment challenges, and validate solutions.
• Design, deploy, and configure enterprise storage systems, virtualization platforms (VMware/Hyper-V), and Windows/Linux servers across multi-site environments.
• Conduct system acceptance testing, performance validation, and security compliance checks; prepare comprehensive technical documentation and runbooks for client handover.
• Serve as the technical escalation point for complex implementation issues across multiple concurrent projects.
• Provide knowledge transfer and mentoring to junior engineers, ensuring project continuity and skills development within the team.
• Support pre-sales teams by providing technical input on solution feasibility, deployment timelines, and resource planning.

Requirements:

• Strong hands-on expertise in enterprise Storage, Virtualization, Windows, and Linux Server Implementation.
• Additional knowledge of networking, backup solutions, and security frameworks is an advantage.
• Degree / Diploma in IT / Computer Studies or equivalent.
• 3 to 6 years of relevant experience in systems and/or network engineering, with proven track record of handling complex, large-scale deployments.
• Demonstrated ability to manage multiple projects, stakeholders, and vendors in a fast-paced environment.
• Strong communication skills with the ability to present technical solutions to both technical and non-technical stakeholders.

Company Introduction:

Keppel Technology Solutions, a premier IT solutions provider, stands at the forefront of technological innovation and excellence. With a rich legacy and a commitment to delivering cutting-edge solutions, we specialize in a wide array of services including IT infrastructure, cloud computing, networking, cybersecurity, and digital transformation. Our team of experts brings extensive experience and unparalleled expertise to each project, ensuring that we meet and exceed the unique needs of our diverse clientele.

At KeppelTech, we pride ourselves on our ability to implement complex, large-scale projects with precision and efficiency. Our customer-centric approach, combined with our adherence to industry best practices, positions us as a trusted partner for businesses across various industries. We believe in building strong, long-lasting relationships with our clients by consistently delivering high-quality solutions that drive their success.

Our mission is to empower businesses with innovative technology solutions that enhance operational efficiency, boost productivity, and secure their digital assets. As we continue to expand our horizons, we remain dedicated to our core values of excellence, integrity, and continuous improvement, ensuring that we stay ahead in the ever-evolving IT landscape.

Join us at KeppelTech, where technology meets excellence, and together, let's create a future of endless possibilities.

Job Summary:

· Lead large-scale infrastructure, networking, cloud, security, and systems integration projects.

· Manage project scope, cost, risks, quality, escalations, and stakeholder expectations.

· Drive successful delivery across multiple enterprise clients.

We are looking for candidates who has:

Project Management Experience

· 8–15 years of project management experience in SI/vendor environments.

· Strong experience in cloud migration, infrastructure modernization, data center, and security projects.

· Experience managing multi-vendor and multi-project environments.

Project Management Best Practice

· Strong governance using Waterfall, Agile, and SCRUM methodologies.

· Experienced in budget management, project financial reporting, and escalation handling.

· Strong risk, change request, and stakeholder management.

Project Management Pre-Sales Engagement

· Work with Sales and Pre-Sales teams during tender and proposal stages.

· Prepare SOW, project plans, estimations, roadmaps, and governance structure.

Excellent stakeholder management, communication and presentation skills

· Strong interpersonal and stakeholder management skills with ability to coordinate between technical, business teams and executive “C” level clients

· The ideal candidate will project a professional image, demonstrating excellent written/verbal communication skills and a customer-centric approach.

o Client Interaction: Interact with clients in a courteous and professional manner, addressing their needs and inquiries

Demeanour: Maintain a polished appearance and exhibit confidence during client interactions

o Communication: Clearly convey information, build rapport, and foster positive relationships with clients

o Problem-Solving: Handle client concerns and resolve issues promptly

Qualifications:

Must-Have Qualifications

· Bachelor’s degree in computer science / computer engineering or a technology equivalent

· Compulsory: PMI PMP Project Management Professional, CSM Certified Scrum Master / Agile certifications. ITIL Foundation Certification.

o Good to have: PMP Program Management Professional Certifications, MSP Managing Successful Programs

· At least 8-15 years of project management experience with majority of years in Infrastructure/Hardware/Networking & Monitoring/Cloud/Security Systems projects

· Majority of Project Management experience from SI/Consultancy/Technology Product Vendor environments

Must-have Project Management Experience in one or more of these Infrastructure/Cloud areas:

· Cloud ecosystems / IaaS Project Management

o AWS Cloud, Microsoft Azure Cloud, Huawei Cloud, Alibaba Cloud, Google Cloud, RedHat, Snowflake, On Premise to Cloud Migration

· On-Premises technology Project Management

o Data centres, virtualization, hyper-converge - Nutanix, VMware

· Infrastructure Project Management

o Windows, Linux, storage, networking, firewall, routers, WI-FI desktops/laptops/devices, servers, backup, system management solutions, observability, security, tech refresh projects

§ CISCO, Checkpoint, Paolo Alto network, Dell, Fujitsu, Hitachi, Huawei, IBM, Lenovo, Veeam Backup, Dynatrace, SolarWinds, CyberArk, Aquasec, Terraform, Ansible, KONG, ROSA

Company Introduction:

Keppel Technology Solutions, a premier IT solutions provider, stands at the forefront of technological innovation and excellence. With a rich legacy and a commitment to delivering cutting-edge solutions, we specialize in a wide array of services including IT infrastructure, cloud computing, networking, cybersecurity, and digital transformation. Our team of experts brings extensive experience and unparalleled expertise to each project, ensuring that we meet and exceed the unique needs of our diverse clientele.

At KeppelTech, we pride ourselves on our ability to implement complex, large-scale projects with precision and efficiency. Our customer-centric approach, combined with our adherence to industry best practices, positions us as a trusted partner for businesses across various industries. We believe in building strong, long-lasting relationships with our clients by consistently delivering high-quality solutions that drive their success.

Our mission is to empower businesses with innovative technology solutions that enhance operational efficiency, boost productivity, and secure their digital assets. As we continue to expand our horizons, we remain dedicated to our core values of excellence, integrity, and continuous improvement, ensuring that we stay ahead in the ever-evolving IT landscape.

Join us at KeppelTech, where technology meets excellence, and together, let's create a future of endless possibilities.

Job Summary:

· Support delivery of infrastructure, networking, cloud, and hardware implementation projects.

· Coordinate project schedules, risks, meetings, and project documentation.

· Work closely with engineers and vendors to ensure timely delivery.

We are looking for candidates who has:

Project Management Experience

· 2–5 years of project coordination or junior project management experience.

· Exposure to infrastructure, server, networking, or cloud implementation projects.

· Experience supporting multiple projects simultaneously.

Project Management Best Practice

· Basic understanding of Waterfall and Agile methodologies.

· Support project tracking for scope, issues, risks, and timelines.

· Maintain RAID logs, meeting minutes, and project reports.

Project Management Pre-Sales Engagement

· Work closely with Sales and Pre-Sales Solution Architects to document and present solutions during proposal stage

o Tender response, SOW, project planning, project roadmaps, project effort estimation, project organization chart

Excellent stakeholder management, communication and presentation skills

· Strong interpersonal and stakeholder management skills with ability to coordinate between technical, business teams and executive “C” level clients

· The ideal candidate will project a professional image, demonstrating excellent written/verbal communication skills and a customer-centric approach.

Responsibilities:

• Lead the end-to-end delivery, deployment, and configuration of enterprise backup and recovery projects according to customer requirements and industry best practices.
• Engage with clients to assess business continuity requirements, design tailored backup policies, schedules, and retention strategies aligned with compliance and regulatory standards.
• Collaborate with project managers, vendors, and cross-functional teams to ensure seamless execution of backup solutions.
• Act as the technical escalation point for complex implementation or recovery challenges across multiple concurrent projects.
• Deploy and configure enterprise backup solutions such as Avamar, Commvault, Veeam, NetBackup, and Networker, including integration with storage, servers, and virtualization environments.
• Conduct regular recovery drills, disaster recovery simulations, and compliance audits to validate resilience and adherence to governance frameworks (e.g., MAS TRM, ISO 27001).
• Provide knowledge transfer, training, and mentoring to client IT staff and junior engineers to strengthen operational readiness.
• Document solution designs, configuration standards, and runbooks for long-term operational sustainability.
• Support pre-sales by providing technical consultation, feasibility assessments, and effort estimation for backup and recovery solutions.

Requirements:

• Proven expertise in deploying and managing enterprise backup tools (e.g., Avamar, Commvault, Veeam, NetBackup, Networker).
• Strong understanding of system, storage, and network concepts, with ability to design integrated backup strategies for hybrid environments.
• Degree / Diploma in IT / Computer Studies or equivalent.
• 3 to 6 years of experience in backup engineering, with exposure to large-scale enterprise or regulated industry environments.
• Familiarity with compliance requirements (e.g., data residency, GDPR, MAS, ISO) is an advantage.
• Excellent problem-solving, communication, and client-facing skills.

Job Title: MIS Manager – Infrastructure & Security

The MIS Manager - Infrastructure and Security is responsible for the strategic planning, management, and execution of IT infrastructure and security operations to support AsiaPac needs. This role ensures the stability, integrity, and efficient operation of the organization's IT infrastructure, including end-user computing, servers, storage, backup, security, network, and cloud systems. Additionally, the MIS Manager will ensure compliance with all IT policies, governance standards, and internal or external audits such as ISO.

Key Responsibilities

• Overall responsible for AsiaPac internal IT infrastructure & Security

• Manages and supervises the MIS Engineers to handle AsiaPac End User Computing, Infrastructure Services (AD, DNS, DHCP Servers/Virtual Machines, Storage, Backup, Security, Network, Cloud systems AWS, Azure, VMWare etc.)

• End User Computing

• Oversee Desktop Support: Manage and support all end-user computing devices, including desktops, laptops, tablets, and mobile devices.

• Software Management: Ensure the installation, configuration, and maintenance of end-user software applications.

• User Training and Support: Provide training and support for end-users on hardware, software, and system usage.

• IT Asset Management: Track and manage inventory of IT assets and ensure compliance with licensing agreements.

• Infrastructure Services

• Active Directory (AD), DNS, DHCP

• Directory Services Management: Oversee the administration and maintenance of Active Directory services.

• DNS Management: Manage Domain Name System (DNS) for internal and external name resolution.

• DHCP Services: Ensure Dynamic Host Configuration Protocol (DHCP) servers are properly configured and managed.

• Servers/Virtual Machines

• Server Management: Oversee the deployment, maintenance, and troubleshooting of physical and virtual servers.

• Virtualization: Manage virtualization technologies (e.g., VMWare, Hyper-V) to ensure optimal performance and resource utilization.

• Patch Management: Ensure all servers and virtual machines are up-to-date with the latest patches and updates.

• Storage and Backup

• Storage Management: Oversee the configuration, monitoring, and maintenance of storage systems.

• Backup Solutions: Implement and manage backup and recovery solutions to ensure data integrity and availability.

• Disaster Recovery: Develop and maintain disaster recovery plans to ensure business continuity.

• Cloud Systems (AWS, Azure, etc.)

• Cloud Management: Oversee the deployment, management, and maintenance of cloud infrastructure and services (AWS, Azure).

• Cost Management: Monitor and manage cloud usage to control costs and ensure efficient resource utilization.

• Cloud Security: Implement security measures to protect cloud-based assets and ensure compliance with security standards.

• Network & Security

• Network Infrastructure: Oversee the design, implementation, and maintenance of network infrastructure, including routers, switches, and firewalls.

• Network Security: Ensure the security of the network by implementing appropriate firewalls, intrusion detection systems, and other security measures.

• Monitoring and Performance: Monitor network performance and address any issues to ensure optimal operation.

• Security Policies and Procedures: Develop, implement, and enforce IT security policies and procedures.

• Threat Management: Monitor and respond to security incidents and threats.

• Access Control: Manage user access controls and ensure least privilege principles are enforced.

• Compliance: Ensure compliance with relevant regulatory and industry standards (e.g., GDPR, ISO 27001).

• General

• Strategic Planning: Develop and implement strategic IT plans aligned with organizational goals.

• Vendor Management: Manage relationships with IT vendors and service providers.

• Budget Management: Develop and manage the IT budget to ensure cost-effective operations.

• Team Leadership: Lead and mentor IT staff, ensuring continuous professional development and high performance.

• Project Management: Oversee IT projects from inception to completion, ensuring timely delivery and alignment with business objectives.

• Governance and Compliance

• Policy Enforcement: Ensure all IT policies are maintained and adhered to.

• Audit Compliance: Ensure compliance with internal and external audits such as ISO 27001, GDPR, and other relevant standards.

• Risk Management: Identify and mitigate IT risks through robust governance frameworks.

Qualifications/Experience/Knowledge

• Degree or equivalent in Computer Science

• At least 8 years of IT experience

• 5 years in Infra management and operations

• 3 years in people management

• In-depth knowledge of escalation procedures, incident management, and other disciplines related to service delivery

• Technical hands on of IT lifecycle management (EUC, DC/Cloud Services)

• Technical hands-on with infra stacks i.e. desktops/laptops/devices, servers

• Technical hands-on with Windows OS, Servers, Storage, Network, VMware , Cloud i.e. AD domain management/modifications, Certificates management, DNS, VPN, LAN/Wifi configurations, Backup. Technical certifications in Cloud, Vmware is and added advantage.

• Experience in managing on-site IT room / Data Center

• Strong problem-solving skills and able to prioritise and manage multiple tasks

• Strong interpersonal and stakeholder management skills with ability to coordinate between technical and business teams

• Readiness to demonstrate a proactive attitude

Job Summary:

We are seeking highly skilled and experienced Project Managers to manage complex infrastructure, hardware, networking, cloud, and security projects. In this role, you will be responsible for managing multiple IT Systems Integration projects across various industries, ensuring successful delivery within budgeted resources and time.

We are looking for candidates who has:

Project Management Experience

• Extensive experience in implementing large complex infrastructure, hardware, networking, cloud, security projects as Project Manager in SI/Vendor/Product Principal environments (main experience)
• Project Management experience in projects such as SaaS business applications, Infrastructure as Code (IAC), ETL, analytics and custom development as secondary project management experience
• Ability to project manage multiple IT Systems cut across multi-industry clients
• Sound decision making, continuous improvement mindset and calm leadership of project team under the pressures of resource, budget and time constraints
• Work closely with technical leads, engineers, partners to manage project delivery

Project Management Best Practice

• Confidence and strength in articulating and leading members to follow project management methodologies Waterfall / SCRUM / Agile
• Strong and consistent in using PMO Project Management Best practices, tools and techniques for client projects
• Efficient in management of time, scope, cost, quality issues, risks, change requests and internal/external/client escalations
• Proven ability to manage project budgets effectively and experienced in project financial reporting

Project Management Pre-Sales Engagement

• Work closely with Sales and Pre-Sales Solution Architects to document and present solutions during proposal stage
• Tender response, SOW, project planning, project roadmaps, project effort estimation, project organization chart

Excellent stakeholder management, communication and presentation skills

• Strong interpersonal and stakeholder management skills with ability to coordinate between technical, business teams and executive “C” level clients
• The ideal candidate will project a professional image, demonstrating excellent written/verbal communication skills and a customer-centric approach.
• Client Interaction: Interact with clients in a courteous and professional manner, addressing their needs and inquiries
• Demeanour: Maintain a polished appearance and exhibit confidence during client interactionsCommunication: Clearly convey information, build rapport, and foster positive relationships with clients
• Problem-Solving: Handle client concerns and resolve issues promptly

Qualifications:

• Bachelor’s degree in computer science / computer engineering or a technology equivalent
• Compulsory: PMI PMP Project Management Professional, CSM Certified Scrum Master / Agile certifications. ITIL Foundation Certification.
• Good to have: PMP Program Management Professional Certifications, MSP Managing Successful Programs
• At least 8+ years of project management experience with majority of years in Infrastructure/Hardware/Networking & Monitoring/Cloud/Security Systems projects
• Majority of Project Management experience from SI/Consultancy/Technology Product Vendor environments

Project Management Experience in one or more of these Infrastructure/Cloud areas:

• Cloud ecosystems / IaaS Project Management
• AWS Cloud, Microsoft Azure Cloud, Huawei Cloud, Alibaba Cloud, Google Cloud, RedHat, Snowflake, On Premise to Cloud Migration
• On-Premises technology Project Management
• Data centres, virtualization, hyper-converge - Nutanix, VMware
• Infrastructure Project Management
• Windows, Linux, storage, networking, firewall, routers, WI-FI desktops/laptops/devices, servers, backup, system management solutions, observability, security, tech refresh projects
• CISCO, Checkpoint, Paolo Alto network, Dell, Fujitsu, Hitachi, Huawei, IBM, Lenovo, Veeam Backup, Dynatrace, SolarWinds, CyberArk, Aquasec, Terraform, Ansible, KONG, ROSA

Responsibilities

Account Planning & Management

• Manage and grow existing accounts while actively prospecting for new customers through cold calls, face-to-face meetings, conferences, marketing activities, and business networking events.
• Develop in-depth account plans and conduct comprehensive customer profiling to understand and identify business needs.
• Work closely with business channel partners, distributors, and technical teams to deliver effective ICT solutions.
• Ensure orders are accurately processed, delivered, received, and invoiced in a timely manner.
• Provide prompt follow-up on customer requests, quotations, and sales deliveries.
• Provide regular updates to Management on sales opportunities, pipeline progress, activities, and market feedback.
• Achieve and exceed assigned sales revenue and gross profit (GP) targets.
• Ensure timely collection of outstanding payments from clients and maintain healthy account receivables.

Requirements

• Degree or Diploma with 3–5 years of corporate sales experience in ICT solutions or related fields.
• Proven track record in achieving or exceeding sales and GP targets.
• Strong account management and business development skills.
• Sales-driven, self-motivated, and results-oriented.
• Outgoing personality with strong communication and negotiation skills.
• Ability to work independently, prioritize tasks, multitask effectively, and meet project timelines.