94 jobs in Itcan Pte. Limited

Primary Purpose

The Desktop Support Engineer serves as the first point of contact for end users requiring IT assistance. The role is responsible for providing timely and effective desktop support services, resolving hardware/software issues, and ensuring compliance with IT operational standards and service level agreements (SLAs).

The engineer will support daily IT operations across multiple locations and participate in rotational shift coverage to support business operational requirements.

Key Responsibilities

• Provide onsite and remote desktop support services to end users
• Receive, prioritize, troubleshoot, document, and resolve end-user incidents and service requests within agreed SLA timelines
• Escalate unresolved incidents to appropriate resolver groups or third-party vendors where necessary
• Perform desktop/laptop imaging and re-imaging activities
• Support device deployment, replacement, and technology refresh exercises
• Conduct asset inventory verification and asset management activities
• Update and maintain accurate incident and service request records within the ticketing system
• Create, update, and maintain work instructions, operational procedures, and technical documentation
• Ensure compliance with IT policies, security standards, and operational procedures
• Provide support for Microsoft Windows and Microsoft Office 365 related issues
• Support users across different customer sites and locations as required
• Participate in operational standby, shift rotations, and extended support coverage when required

Requirements

Education & Experience

• Minimum ITE or Diploma qualification in Information Technology, Computer Engineering, or related discipline
• Minimum 1 year of experience in desktop support or IT helpdesk environment
• Minimum 1 year of hands-on experience supporting:
• Microsoft Windows 10/11
• Microsoft Office 365

Technical Skills

• Demonstrated knowledge in supporting desktops, laptops, printers, and related peripherals
• Familiarity with ticketing systems and ITSM processes is preferred
• Experience performing remote support using remote access tools will be advantageous
• Knowledge of basic networking and troubleshooting concepts is preferred

Job Description

Job Overview

We are seeking a self-motivated Full Stack Developer to join our agile squad, capable of delivering end-to-end solutions on cloud infrastructure. The ideal candidate will have a strong grasp of modern backend and frontend technologies, containerized deployments, and cloud-native architectures. Familiarity with Generative AI and AWS Bedrock is a big plus.

Key Responsibilities

•    Develop and maintain backend services using Node.js

•    Build responsive and dynamic user interfaces using React.js.

•    Design, deploy, and maintain containerized applications on AWS ECS (Fargate).

•    Manage databases using PostgreSQL, including schema design and optimization.

•    Implement CI/CD pipelines and leverage DevOps tools for automated deployment.

•    Work with a variety of AWS services including: S3, ECS Fargate, RDS, Systems Manager, and Secrets Manager, etc

•    Apply Generative AI principles including Retrieval-Augmented Generation (RAG) using AWS Bedrock and Bedrock Knowledge Bases.

•    Translate business and technical requirements into functial and design specifications.

•    Lead and mentor junior developers through code reviews and design discussions.

•    Participate in user testing, triage issues, and implement bug fixes promptly.

•    Contribute as an active member of a cross-functional Agile development team.

Qualifications

Required Skills & Experience

•    Strong experience in Node.js backend development.

•    Proficient in React.js and modern JavaScript development.

•    Solid understanding of Docker, container orchestration, and AWS ECS deployments.

•    Experience with PostgreSQL or similar relational databases.

•    Hands-on with DevOps practices, tools, and CI/CD pipeline setup.

•    Proficient in cloud-native development using AWS Services.

•    Experience with Generative AI concepts, RAG patterns, and AWS Bedrock.

•    Strong analytical, problem-solving, and communication skills.

•    Demonstrated leadership capabilities and experience mentoring junior team members.

•    Ability to own projects end-to-end, from design to production support.

Nice to Have

•    Familiarity with infrastructure-as-code (e.g., Terraform, CloudFormation).

•    Have prior experience using python, Golang

•    Exposure to serverless frameworks and event-driven architectures.

•    Knowledge of security best practices in cloud environments.

•    AI Experience

Job Description

- Assist in Project Implementation and Maintenance of the Implemented System.

- Perform and ensure routine maintenance activities are carried out as scheduled.

- Perform firmware upgrades/patching.

- Attend to network and system service and change request.

- Provide resolution for all application and/or technical incidents and work with external support if required.

- Identify root cause, preventive and corrective measures for identified problems to prevent recurring incidents.

- Provide incident and problem reporting for all stakeholders in timely and professional manner.

- Assist in preparing system related documents and ISO Audit

- Participate in new project implementation, requirement gathering, setup & installation, testing and commissioning.

Qualifications

- Possess at least a Diploma or its equivalent in Computer / IT with minimum 2-3 years working experience in related field.

- 2-3 years of working experience as a Network Engineer supporting Cisco, Fortigate, Huawei product in switch, router, firewall, monitoring tools, security appliances and cablings.

- Trained or certified in Cisco, Fortigate products would be advantageous.

- Analytical, proactive and able to multi-task and prioritize all work assigned.

- Team player with good English communication skills who can also work independently under minimum supervision.

- Motivated individual with challenger spirit and leadership are strongly encouraged to apply.

- Exceptional troubleshooting and customer-handling skills would be advantageous.

- Proactive and responsive on all assigned tasks and incidents and follow up

Job Description

We are seeking an experienced On-Premises DevOps Engineer to join our team. As an On Premises DevOps Engineer, you will be responsible for designing, implementing, and  maintaining our container infrastructure within our on-premises environment. You’ll collaborate closely with development and operations teams to ensure seamless application deployment and efficient management.

Responsibilities

- Kubernetes Clusters: Install, configure, and maintain Kubernetes clusters on premises.

- Containerization: Work with Docker containers and container for application deployments.

- Kafka Integration: Integrate Kafka for event-driven communication and data streaming within our on-premises setup.

- Guacamole Experience: Leverage Guacamole for secure remote access to our systems.

- Infrastructure as Code: Use tools like Terraform, Ansible, or CloudFormation to manage on-premises infrastructure.

- Monitoring and Alerting: Set up monitoring, logging, and alerting for Kubernetes clusters in our on-premises environment (e.g., Prometheus, Grafana, ELK stack).

- Security Best Practices: Implement Kubernetes security measures within our on premises setup, including RBAC, network policies, and pod security policies.

Qualifications

Technical Skills: 

- Proficiency in Kubernetes concepts (pods, services, deployments, stateful sets) within an on-premises context.

- Experience with Docker and container for on-premises container management.

- Familiarity with Kubernetes networking (CNI plugins, ingress controllers, service meshes) in an on-premises environment.

- Knowledge of infrastructure as code tools (e.g., Helm, Customize, Terraform) for on-premises deployments.

- Ability to set up monitoring, logging, and alerting for Kubernetes clusters in an on-premises setup.

- Understanding of Kubernetes security best practices within an on-premises context.

Soft Skills: 

- Strong problem-solving abilities in complex on-premises Kubernetes environments.

- Excellent communication skills for collaboration with cross-functional teams.

- Ability to thrive in a fast-paced, on-premises environment.

- A continuous learning mindset to keep up with the evolving Kubernetes ecosystem.

- Attention to detail when configuring and managing on-premises Kubernetes resources.

- Proactive approach to identifying and resolving potential issues within our on premises systems.

Requirements

- Diploma & Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).

- (Optional: Relevant certifications, e.g., Certified Kubernetes Administrator (CKA)).

- Experience with on-premises infrastructure and data centres

Job Description & Requirements

Primary Purpose

The Desktop Support Engineer serves as the first point of contact for end users requiring IT assistance. The role is responsible for providing timely and effective desktop support services, resolving hardware/software issues, and ensuring compliance with IT operational standards and service level agreements (SLAs).

The engineer will support daily IT operations across multiple locations and participate in rotational shift coverage to support business operational requirements.

Key Responsibilities

• Provide onsite and remote desktop support services to end users
• Receive, prioritize, troubleshoot, document, and resolve end-user incidents and service requests within agreed SLA timelines
• Escalate unresolved incidents to appropriate resolver groups or third-party vendors where necessary
• Perform desktop/laptop imaging and re-imaging activities
• Support device deployment, replacement, and technology refresh exercises
• Conduct asset inventory verification and asset management activities
• Update and maintain accurate incident and service request records within the ticketing system
• Create, update, and maintain work instructions, operational procedures, and technical documentation
• Ensure compliance with IT policies, security standards, and operational procedures
• Provide support for Microsoft Windows and Microsoft Office 365 related issues
• Support users across different customer sites and locations as required
• Participate in operational standby, shift rotations, and extended support coverage when required

Requirements

Education & Experience

• Minimum ITE or Diploma qualification in Information Technology, Computer Engineering, or related discipline
• Minimum 1 year of experience in desktop support or IT helpdesk environment
• Minimum 1 year of hands-on experience supporting:
• Microsoft Windows 10/11
• Microsoft Office 365

Technical Skills

• Demonstrated knowledge in supporting desktops, laptops, printers, and related peripherals
• Familiarity with ticketing systems and ITSM processes is preferred
• Experience performing remote support using remote access tools will be advantageous
• Knowledge of basic networking and troubleshooting concepts is preferred

Job Description & Requirements

Primary Purpose

The Desktop Support Engineer serves as the first point of contact for end users requiring IT assistance. The role is responsible for providing timely and effective desktop support services, resolving hardware/software issues, and ensuring compliance with IT operational standards and service level agreements (SLAs).

The engineer will support daily IT operations across multiple locations and participate in rotational shift coverage to support business operational requirements.

Key Responsibilities

• Provide onsite and remote desktop support services to end users
• Receive, prioritize, troubleshoot, document, and resolve end-user incidents and service requests within agreed SLA timelines
• Escalate unresolved incidents to appropriate resolver groups or third-party vendors where necessary
• Perform desktop/laptop imaging and re-imaging activities
• Support device deployment, replacement, and technology refresh exercises
• Conduct asset inventory verification and asset management activities
• Update and maintain accurate incident and service request records within the ticketing system
• Create, update, and maintain work instructions, operational procedures, and technical documentation
• Ensure compliance with IT policies, security standards, and operational procedures
• Provide support for Microsoft Windows and Microsoft Office 365 related issues
• Support users across different customer sites and locations as required
• Participate in operational standby, shift rotations, and extended support coverage when required

Requirements

Education & Experience

• Minimum ITE or Diploma qualification in Information Technology, Computer Engineering, or related discipline
• Minimum 1 year of experience in desktop support or IT helpdesk environment
• Minimum 1 year of hands-on experience supporting:
• Microsoft Windows 10/11
• Microsoft Office 365

Technical Skills

• Demonstrated knowledge in supporting desktops, laptops, printers, and related peripherals
• Familiarity with ticketing systems and ITSM processes is preferred
• Experience performing remote support using remote access tools will be advantageous
• Knowledge of basic networking and troubleshooting concepts is preferred

Job Description

Role Description:

Responsible for designing, developing, testing, and maintaining software applications that meet business and technical requirements. As a core member of the delivery team, the Software Engineer translates user stories into working code, contributes to system architecture and integration, and ensures code quality through best practices. The role requires strong collaboration with other engineers, architects, testers, and business analysts to deliver robust and scalable solutions.

Key Responsibilities

Develop, test, and maintain scalable and maintainable code according to technical specifications

Participate in system design discussions and provide input on technical decisions

Collaborate with business analysts, architects, and QA engineers to deliver user stories

Perform code reviews and ensure adherence to coding standards and security guidelines

Troubleshoot and resolve bugs, performance issues, and system outages

Contribute to the development and improvement of CI/CD pipelines and deployment processes

Write and maintain technical documentation

Stay current with emerging tools, frameworks, and development practices

Qualifications

Technical Skills

Proficient in one or more programming languages (e.g., Java, Python, JavaScript/TypeScript, C#)

Experience with web frameworks (e.g., React, Angular, Node.js, .NET, Spring Boot)

Familiarity with RESTful APIs, microservices architecture, and backend development

Experience with version control (e.g., Git), CI/CD pipelines, and DevOps practices

Exposure to containerization and orchestration (e.g., Docker, Kubernetes)

Understanding of database technologies (e.g., SQL, PostgreSQL, MongoDB)

Knowledge of secure coding practices, performance optimization, and software testing (unit, integration, E2E)

Familiarity with Agile methodologies (Scrum, Kanban)

Candidate is recommended to have 2-5 years of relevant experience.

Job Description

Role Summary

Join Team to build innovative Neo4j-powered solutions that detect fraud rings, money laundering networks, and account takeovers in real-time. You'll work at the intersection of data science, graph analytics, and financial crime prevention—helping our clients in the banking sector safeguard their operations and protect their customers.

Key Responsibilities

- Model Complex Banking Data in Neo4j: Design and implement graph data models representing customers, accounts, transactions, devices, and their interconnected relationships.

- Apply Graph Data Science (GDS) Algorithms: Leverage Community Detection, Link Prediction, Node Embeddings, and Pathfinding algorithms to uncover hidden fraud patterns and suspicious networks.

- Build Real-Time Investigation Dashboards: Develop interactive visualisations using Neo4j Bloom to empower Risk and AML teams with actionable insights.

- Collaborate Across Teams: Partner closely with Risk Management, Anti-Money Laundering (AML), Compliance, and Data Science teams to translate business requirements into technical solutions that reduce fraud losses.

- Optimise Performance: Ensure scalability, performance tuning, and reliability of graph databases in production environments.

- Drive Innovation: Stay current with emerging graph technologies and fraud detection techniques, and contribute to continuous improvement of our analytics capabilities.

Qualifications

Must-Have

- 5–6 years of overall IT experience, with 2+ years of hands-on experience working with Neo4j, Cypher query language, and Graph Data Science (GDS) library.

- Strong proficiency in Python for ETL pipelines, data processing, and integration with Neo4j GDS workflows.

- Solid understanding of graph database concepts, including data modelling, indexing, query optimisation, and performance tuning.

- Experience applying GDS algorithms such as Community Detection (Louvain, Label Propagation), Link Prediction, Node Embeddings (Node2Vec, GraphSAGE), and Centrality measures.

- Familiarity with Neo4j Bloom or similar graph visualisation tools for building investigative dashboards.

- Experience in the Banking, Fraud Detection, or AML domain is highly preferred.

- Strong analytical and problem-solving skills with the ability to translate complex business requirements into technical solutions.

- Excellent communication and collaboration skills to work effectively with cross-functional teams.

Good-to-Have

- Experience with other graph databases (e.g., Amazon Neptune, TigerGraph, JanusGraph).

- Knowledge of machine learning frameworks (e.g., scikit-learn, TensorFlow, PyTorch) and integrating ML models with graph analytics.

- Familiarity with cloud platforms (AWS, Azure, GCP) and deploying Neo4j in cloud environments.

- Understanding of data streaming technologies (Kafka, Kinesis) for real-time fraud detection pipelines.

- Experience with CI/CD pipelines, Infrastructure as Code (Terraform, CloudFormation), and DevOps practices.

- Knowledge of regulatory frameworks related to AML, KYC, and financial crime compliance.

- Neo4j Certified Professional or Graph Data Science certification is a plus.

Qualifications:

- Bachelor's or Master's degree in Computer Science, Data Science, Information Technology, or a related field.

- 5-6 years of experience in IT production, preferably in banking or financial services

- Good problem-solving skills and ability to work under pressure in a fast-paced environment.

- Strong communication skills with the ability to liaise effectively across teams.

Job Description & Requirements

Primary Purpose

The Desktop Support Engineer serves as the first point of contact for end users requiring IT assistance. The role is responsible for providing timely and effective desktop support services, resolving hardware/software issues, and ensuring compliance with IT operational standards and service level agreements (SLAs).

The engineer will support daily IT operations across multiple locations and participate in rotational shift coverage to support business operational requirements.

Key Responsibilities

• Provide onsite and remote desktop support services to end users
• Receive, prioritize, troubleshoot, document, and resolve end-user incidents and service requests within agreed SLA timelines
• Escalate unresolved incidents to appropriate resolver groups or third-party vendors where necessary
• Perform desktop/laptop imaging and re-imaging activities
• Support device deployment, replacement, and technology refresh exercises
• Conduct asset inventory verification and asset management activities
• Update and maintain accurate incident and service request records within the ticketing system
• Create, update, and maintain work instructions, operational procedures, and technical documentation
• Ensure compliance with IT policies, security standards, and operational procedures
• Provide support for Microsoft Windows and Microsoft Office 365 related issues
• Support users across different customer sites and locations as required
• Participate in operational standby, shift rotations, and extended support coverage when required

Requirements

Education & Experience

• Minimum ITE or Diploma qualification in Information Technology, Computer Engineering, or related discipline
• Minimum 1 year of experience in desktop support or IT helpdesk environment
• Minimum 1 year of hands-on experience supporting:
• Microsoft Windows 10/11
• Microsoft Office 365

Technical Skills

• Demonstrated knowledge in supporting desktops, laptops, printers, and related peripherals
• Familiarity with ticketing systems and ITSM processes is preferred
• Experience performing remote support using remote access tools will be advantageous
• Knowledge of basic networking and troubleshooting concepts is preferred