15 jobs in CITIBANK SINGAPORE LIMITED

Job Description

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi Global Wealth brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

Overview

The Citigold Client Advisor is a trusted partner to emerging affluent and high-net-worth individuals in Singapore, providing holistic and personalized wealth management solutions. As a key member of the Citi Wealth team, the Advisor will proactively understand and anticipate client needs, offering sophisticated strategies across investment management, retirement planning, legacy planning and risk management.

This role is client-centric and strategic-focused on building enduring relationships, navigating complex financial landscapes, and helping clients achieve long-term financial well-being. The Advisor will work closely with internal specialists to deliver seamless, tailored advice that addresses both immediate financial goals and future aspirations including intergenerational wealth transfer.

With a strong entrepreneurial mindset and a commitment to delivering excellence, the Citigold Client Advisor plays a vital role in driving growth and making a meaningful difference in clients’ financial journeys.

Key Responsibilities

Comprehensive Wealth Planning:

Design and implement tailored financial strategies that include investment management, retirement planning, legacy and estate planning, tax optimization, and risk mitigation.

Client Engagement & Relationship Management:

Cultivate deep, long-term relationships with emerging affluent and high-net-worth individuals. Serve as their primary advisor by understanding life goals, financial needs, and generational aspirations.

Business Development & Portfolio Growth:

Drive portfolio expansion through proactive prospecting, referrals, and leveraging Citi’s global platform. Conduct regular reviews to ensure client strategies evolve with changing needs.

Collaboration & Specialist Coordination:

Partner with internal specialists (Bancassurance Specialists, Investment Consultants, Treasury Specialists) to deliver integrated, end-to-end financial solutions.

Market Insights & Advisory:

Stay current with market trends, investment opportunities, and regulatory changes. Translate insights into actionable advice that supports clients’ wealth goals.

Client Events & Education:

Organize exclusive client events to enhance engagement and deliver valuable market perspectives.

Governance, Risk & Compliance:

Ensure full compliance with KYC/AML, regulatory, and internal policies. Exhibit sound judgment in managing ethical standards and risk controls while safeguarding Citi and client interests.

Qualifications

• 2 to 4+ years of experience in wealth management or a related field, serving affluent and high-net-worth clients in Singapore.

• Strong local market knowledge and experience advising clients with wealth, retirement and legacy planning needs.

• Demonstrated success in business development, client acquisition, and relationship deepening.

• Robust understanding of investment products, wealth strategies, and financial planning tools.

• Excellent interpersonal, analytical, and communication skills.

• Ability to work both independently and as part of a collaborative team.

• Mandatory certifications required for advising on financial products in Singapore.

• Willingness to travel locally for client engagement when necessary.

Education

Bachelor’s degree from an accredited institution.

Overview

The Citigold Private Client (CPC) Client Advisor is a strategic partner for high-net-worth individuals delivering comprehensive wealth management guidance and bespoke financial solutions. Serving as a trusted advisor, the CPC Client Advisor proactively anticipates client needs, crafting personalized strategies that encompass sophisticated investment management, advanced planning, and expert navigation of complex financial landscapes. This client-centric approach empowers clients to achieve their financial aspirations, while contributing to the growth of the Citi Wealth franchise. The Advisor builds deep, long-term relationships, acting as the central point of contact and collaborating with internal specialists to provide a holistic client experience. This role emphasizes wealth preservation, growth, and intergenerational wealth transfer, recognizing the unique needs of the world's changemakers. The CPC Client Advisor is expected to possess a strong entrepreneurial spirit and consistently seek opportunities to enhance the client experience.

Responsibilities:

• Strategic Wealth Management:  Develop and implement personalized financial plans encompassing investment management, retirement planning, estate planning, tax optimization, and risk management.

• Relationship Management:  Cultivate and strengthen relationships with high-net-worth clients, serving as their primary point of contact for all wealth management needs. Conduct regular portfolio reviews, communicate market insights, and proactively address client inquiries.

• Business Development:  Identify and pursue new business opportunities within the high-net-worth segment. Leverage existing networks and referrals to expand the client base.

• Collaboration:  Partner with internal specialists (e.g., investment counselors, wealth planners, FX specialists) to provide clients with comprehensive financial solutions.

• Market Analysis:  Stay abreast of market trends, economic developments, and investment opportunities. Provide clients with informed perspectives and recommendations.

• Client Events:  Organize and host client events to foster relationships and provide valuable market insights.

• Compliance, Risk & Controls
  Ensure that KYC/AML and other compliance norms are strictly adhered to.
  Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 10+ years of experience in wealth management or a related field, serving high-net-worth clients.

• Relevant experience in North Asia Markets ( China, Hong Kong, Taiwan)  with strong networks for client growth and business development. Ideally with experience managing high-net-worth clients residing in these markets.

• Strong understanding of North Asian culture and practices.

• Proven track record of success in business development and client relationship management.

• Deep understanding of financial markets, investment strategies, and wealth planning principles.

• Strong analytical, communication, and interpersonal skills.

• Ability to work independently and as part of a team.

• Mandatory certifications as required for advising on and selling financial products

• Education:

Bachelor's/University degree, Master's degree preferred

Job Description

The BDM is required to grow NTB across different channels for the business. He/ she is required to develop business strategies and initiatives to drive the overall business performance, explore and expand into new markets as well as use analytics to study existing practices and identify areas of improvements. His/Her primary responsibility will be to bring in new customers through leads generated from various sources. He/She will be expected to provide a high level of service to these prospective customers in attending to their enquiries and account set-up.

On a daily basis, the Business Development Manager will be responsible for the following:

• Identify and onboard new-to-bank Citigold customers, through internal and external channels

• Assist client in their account opening application

• Actively engage potential referrers and prospects to generate a pipeline of prospects

• Tight follow up with prospects to convert them into clients and ensure healthy funding

• Deliver on the score card parameters but not limited to grow NTBs, clients' digital penetration, qualified funding

• Deliver consistent and best-in-class customer service

• Meet the compliance and controls standards set by the Citigroup

The candidate should possess the below qualification and qualities:

• Degree holder with banking or sales experience preferred

• Meticulous and mature personality, with a high level of initiative and drive

• Strong team player with good relationship management skills

• Excellent communication and interpersonal skills

• Able to travel for business, if required

Education:

• Bachelor's/University degree or equivalent experience

The BDM is required to grow NTB across different channels for the business. He/ she is required to develop business strategies and initiatives to drive the overall business performance, explore and expand into new markets as well as use analytics to study existing practices and identify areas of improvements. His/Her primary responsibility will be to bring in new customers through leads generated from various sources. He/She will be expected to provide a high level of service to these prospective customers in attending to their enquiries and account set-up.

On a daily basis, the Business Development Manager will be responsible for the following:

• Identify and onboard new-to-bank Citigold customers, through internal and external channels

• Assist client in their account opening application

• Actively engage potential referrers and prospects to generate a pipeline of prospects

• Tight follow up with prospects to convert them into clients and ensure healthy funding

• Deliver on the score card parameters but not limited to grow NTBs, clients' digital penetration, qualified funding

• Deliver consistent and best-in-class customer service

• Meet the compliance and controls standards set by the Citigroup

The candidate should possess the below qualification and qualities:

• Degree holder with banking or sales experience preferred

• Meticulous and mature personality, with a high level of initiative and drive

• Strong team player with good relationship management skills

• Excellent communication and interpersonal skills

• Able to travel for business, if required

• Able to speak and write multiple languages will be an added advantage

Education:

• Bachelor's/University degree or equivalent experience

The Head of Client Origination CG/CPC, is a pivotal senior leadership role designed to spearhead and significantly expand client acquisition and wealth growth across Onshore and Offshore Citigold and Citigold Private Client (CG CPC) Singapore segments. This role will strategically drive Net New Investment Assets (NNIA), Net New Assets (NNA) contribution from New-To-Bank (NTB) clients as well as accelerate the acquisition of high-value Citigold Private Client (CPC) tier clients, and premiumizing the wealth portfolio. A deep understanding of global and local wealth management landscapes, an unyielding obsession with client experience, superior financial acumen, and an unwavering commitment to upholding the firm's rigorous risk, control, and Anti-Money Laundering (AML) standards are paramount. This leader will drive transformational initiatives, delivering bespoke solutions to deepen client relationships, capture significant market share, and generate sustainable long-term value for the franchise.

Key Responsibilities

1. Strategic Vision & Growth Architecture:

• Define and execute a holistic, end-to-end strategic framework and execution plan to capture the firm's growing wealth management opportunities across IPB and Onshore CG CPC Singapore, with a strong emphasis on driving NNIA, NNA, and increasing the acquisition of CPC tier clients to premiumize the wealth business.

• Lead the comprehensive design, execution, and continuous optimization of high-impact acquisition campaigns and sophisticated rewards programs. This includes identifying new products and business opportunities based on evolving client needs to consistently deliver top-tier New-to-Bank (NTB) customer growth, NNIA, and NNA.

• Develop, implement, and rigorously assess new business programs to achieve aggressive business growth goals.

• Conduct sophisticated competitive market analysis to identify strategic gaps, providing actionable insights for positioning the firm, increasing market share, and differentiating its value proposition in a highly competitive landscape.

• Spearhead strategic planning processes grounded in data-driven insights, proactively identifying high-impact strategic initiatives, growth accelerators, and potential market dislocations.

• Develop and present compelling recommendations to the leadership team on critical initiatives, encompassing overarching growth strategies, granular product and segment strategies, and cross-business synergies.

• Drive transformational strategies to grow and reposition businesses, ensuring alignment with global and regional wealth management objectives.

2. Ecosystem Development & Partnership Maximization:

• Architect and implement strategic campaigns with both internal and external partners to elevate brand awareness and drive new customer acquisition through a multi-faceted approach, including robust referral programs and strategic alliances.

• Identify appropriate channels for NTB originations to support the growth aspirations of the business.  Lead the channel management strategy for NTB customer acquisition, ensuring optimal lead generation, conversion efficiency, and seamless integration across all origination platforms.

• Cultivate and maintain high-level professional relationships with all tiers of management, critical internal stakeholders, and external partners to align organizational goals and strategically expand the business ecosystem, with a specific focus on optimizing channels that drive NTB customer acquisition.

• Proactively engage with executive-level business stakeholders and key external partners to validate client needs, ensuring collaborative delivery of integrated solutions across product partners.
   

3. Elite Client Experience & Value Proposition:

• Champion the client experience by defining and anticipating evolving client needs, ensuring the delivery of tailored solutions and services that consistently drive exceptional onboarding satisfaction scores CG CPC clients.
   

4. Financial Stewardship & Operational Excellence:

• Oversee the implementation of high-impact acquisition and rewards programs that achieve aggressive wealth onboarding and NNDA growth targets.

• Instill rigorous cost discipline and active financial management, including meticulous management of program resources and third-party partners, to maximize healthy returns and consistently meet financial targets. This includes a focus on investments, capital, and expense optimization.

• Identify and implement strategic opportunities to reduce budgetary spend through innovative sales practices, advanced project management platforms, and the discovery of operational efficiencies.

• Establish and manage robust performance measurement frameworks, utilizing strategic franchise development scorecards and project/function-specific metrics to drive accountability and continuous improvement.

5. Robust Risk, Governance & Controls Leadership:

• Ensure the business strictly adheres to all regulatory obligations pertaining to the Risk and Control framework, including all relevant approvals.

• Spearhead the strengthening of controls that enhance client satisfaction and operational effectiveness, fostering a culture of ownership and accountability for managing risk across all levels. This includes a particular emphasis on Anti-Money Laundering (AML), KYC, and other financial crime prevention measures.

• Guarantee strict adherence to confidentiality and data protection policies, ensuring full compliance with the firm's stringent control environment and evolving regulatory mandates.

• Establish and rigorously monitor a well-defined Risk Appetite Framework (RAF) for the entire department, with clear evidence of appropriate oversight and proactive management.

• Exhibit exemplary judgment in assessing risk associated with business decisions, always prioritizing the firm's reputation and safeguarding Citigroup, its clients, and assets. This involves driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment, and proactively escalating, managing, and reporting control issues with transparency.
   

6. Transformational Leadership & Talent Development:

• Cultivate and embed a culture of responsible finance, strong governance, effective supervision, expense discipline, and unwavering ethics throughout the department.

• Champion a culture of collaborative partnerships across organizational boundaries, actively fostering synergies that deliver compounded value for the firm.

• Actively recruit, develop, and mentor a diverse and high-performing team, fostering a talent pipeline and providing opportunities for growth and mobility within the organization. Contribute to continuous team improvement initiatives, serving as a role model and coach for junior staff and leadership alike.

• Display a commanding leadership presence, earning the respect and trust of senior leaders and partners.

• Demonstrate exceptional ability to multi-task productively and reliably, expertly managing conflicting priorities in a dynamic environment.

• Act as a true business builder, capable of articulating a clear vision and motivating a geographically dispersed and diverse team towards common goals.

Qualifications

• Minimum 15 years of progressive experience in wealth management, client acquisition, or related financial services roles, with a significant portion in a senior leadership capacity.

• Proven track record of successfully leading and managing large, complex sales teams, preferably within a wealth management or banking environment, with direct experience overseeing managers.

• In-depth, comprehensive understanding of the global wealth business, its financial drivers, and regulatory landscape, covering both international and onshore markets.

• Demonstrated ability to lead and direct large teams of knowledge professionals, exhibiting superior problem structuring and analytical capabilities to break down complex challenges into actionable solutions.

• Exceptional ability to size and prioritize large-scale, cross-functional initiatives across diverse business units, consistently delivering impactful results.

• Advanced ability to work effectively and influence senior and middle-level managers, as well as large interdisciplinary teams, across a matrixed organization.

• Superior written and verbal communication skills, with proven ability to articulate complex strategies and present compelling arguments to executive audiences.

• Strong problem structuring and causal thinking, combined with astute business judgment and a relentless focus on demonstrated results.

• Outstanding analytical and quantitative capabilities; a history of academic and professional excellence and achievement.

• Proven ability to think creatively, challenge conventional wisdom, and drive innovative solutions.

• Demonstrated experience managing a complex business with full Profit and Loss (P&L) accountability.

• Deep understanding of a broad range of banking and wealth management products.

• Bachelor's degree or equivalent experience required; Master's degree (e.g., MBA) or relevant professional certifications (e.g., CFA) preferred.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

The Investment Counselor (IC)  is a investment professional who serves as a trusted advisor to both clients and internal stakeholders. Recognized as a subject-matter authority on investment products and market trends, the IC plays a critical role in translating Citi’s Chief Investment Office (CIO) views  into actionable, client-specific solutions.

This role requires strong market insight, client-centric thinking, and the ability to communicate complex investment strategies clearly and credibly. The IC partners closely with Client Advisors and Market Managers to deliver differentiated investment advice to high net worth and ultra-high net worth clients in the Singapore market.

Key Responsibilities

• Partner closely with Client Advisors  to manage investment relationships and deliver CIO views to wealth clients

• Act as a primary investment contact and trusted advisor  for clients, including:

• Direct advisory and execution

• Determining product suitability

• Identifying investment opportunities

• Providing portfolio construction and support

• Support Client Advisors and Market Managers serving the Citigold and Citi Private Client segment in the Singapore market, enhancing overall advisory effectiveness

• Drive share-of-wallet growth  by helping deepen existing client relationships and supporting acquisition of new high net worth prospects

• Develop and deliver customized investment proposals  aligned to individual client objectives and risk profiles

• Educate the Client Advisors group on investment products, market trends, and portfolio solutions

• Accompany Client Advisors in client meetings to present or co-present investment strategies

• Collaborate with internal specialists, wholesalers, and partners to deliver holistic wealth solutions

• Represent Citi at client events and investment forums when required

• Provide consistently high levels of communication, responsiveness, and service excellence to clients and internal stakeholders

• Be accountable for product penetration and revenue goals

• Ensure all activities comply with Citi policies, regulatory requirements, and ethical standards, proactively identifying and escalating risks as appropriate

Qualifications

• 6-8 years of experience  in investment product sales, advisory, or closely related roles

• Strong, broad-based understanding of:

• Financial markets and asset classes

• Investment products and portfolio construction

• Financial planning principles and strategies

• Proven client-centric mindset , with excellent interpersonal, verbal, and written communication skills

• Ability to influence, partner, and collaborate effectively across teams and hierarchies

• Relevant regulatory licenses as required by local jurisdiction

Education

• Bachelor’s degree required

The Service Relationship Manager is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.

Responsibilities:

•    Deliver services inquires to Wealth Asia clients on banking products and processes.

•    Manage and execute client transactions with respect to business and individual banking, credit card products. Ensure transactions are completed within audit and compliance standards as well as timely.

•    Take ownership of client investigations (e.g., statement reporting issues and pricing inquiries) and collaborate with operational and middle office teams to ensure effective resolution.

•    Coordinate account maintenance for all products and reporting on WINS including address changes, telephone number updates, account status changes, rates and fee waivers.

•    Enforce banking policies and procedures to ensure operational integrity while maintaining high client satisfaction.

•    Proactively arrange and participate in client visits and perform service quality check-in calls to clients.

•    Obtain banker/client appointments to build upon existing or establish new relationships.

•    Identify and document new business opportunities for referral to banker or product specialist.

•    Perform responsibilities through proficient use Citi applications. Participate in service-related process improvements.

•    Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

•    0-2 years relevant experience

•    Ability to prioritize with strong organizational and time management skills per the needs of banker teams and clients

•    Ability to problem solve and analyze data with demonstration of attention to detail

•    Strong verbal and written communication skills

•    Client facing experience; strong background and interest in the fields of operations and compliance; previous sales referral experience Knowledge of investments, banking, and credit products

Education:

•    Bachelor's/University degree or equivalent experience

Are you a client-focused professional with a passion for exceptional service and a strong understanding of mortgage products?
Citibank is seeking a dedicated Wealth Mortgage Client Care Officer to join our team. This role is crucial for providing outstanding support to existing mortgage clients, handling inquiries via a dedicated hotline, resolving issues, and actively driving client retention to enhance client loyalty and overall banking relationships. If you excel at building relationships over the phone, problem-solving, ensuring clients feel valued, and achieving performance goals, we invite you to contribute your expertise to our client care and retention efforts.

Role Overview:

The Wealth Mortgage Client Care Officer serves as the primary contact for existing mortgage clients, managing inbound inquiries and proactive outreach for retention. This officer delivers accurate information, resolves service and account issues, and deepens client relationships through superior service and comprehensive mortgage knowledge. They collaborate closely with Client Advisors to integrate mortgage solutions into broader financial strategies, deepening the overall client banking relationship without engaging in non-mortgage financial advisory.

Key Responsibilities:

• Client Retention & Proactive Engagement:

• Actively engage in outbound calls to existing mortgage clients to understand evolving needs, mitigate attrition risks, and drive client retention.

• Achieve or exceed established client retention goals by effectively articulating value propositions and customizing solutions to individual client circumstances.

• Proactively identify and cultivate opportunities for wealth-related referrals and deepen the overall client banking relationship through collaboration with Client Advisors.

• Build and nurture strong, lasting relationships with existing mortgage clients through consistent, high-quality service and proactive communication, aiming to solidify their overall banking relationship with Citi.

• Client Service & Support:

• Serve as the primary point of contact for existing mortgage clients, handling inbound inquiries and service requests received through the Mortgage hotline.

• Provide accurate, comprehensive, and empathetic support regarding mortgage accounts, loan details, payment queries, escrow information, and general mortgage product features.

• Efficiently resolve client issues, complaints, and concerns, escalating complex matters to appropriate internal teams when necessary and ensuring timely follow-up until resolution.

• Educate clients on self-service options and digital tools available for managing their mortgage accounts.

• Product Knowledge & Advisory:

• Maintain a deep and up-to-date understanding of Citi's mortgage product offerings, policies, procedures, and regulatory requirements.

• Provide clear and concise explanations of mortgage terms, conditions, and processes to clients.

• Possess a foundational understanding of Citi's wealth management products and services to effectively facilitate warm handovers.

• Operational Excellence & Compliance:

• Accurately document all client interactions, engagement activities, and referrals within the system.

• Adhere strictly to all internal policies, procedures, and regulatory guidelines, including those related to data privacy and consumer protection.

• Appropriately assess risk when handling client interactions, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets.

Qualifications:

• Bachelor’s degree/University degree or equivalent experience.

• Minimum of 2-3 years of experience in a client-facing role within financial services, with a proven track record in mortgage servicing, call center operations, client retention, or a similar environment with performance metrics.

• Solid understanding of mortgage products, servicing processes, and regulatory requirements.

• Demonstrated ability to identify opportunities and deepen the overall client banking relationship with Citi through expert mortgage solutions.

• Exceptional verbal communication and active listening skills, with the ability to convey complex information clearly and empathetically over the phone, while also demonstrating effective communication and relationship-building techniques.

• Proven problem-solving skills and the ability to de-escalate difficult client situations.

• Strong interpersonal and relationship-building skills, with a focus on fostering long-term client loyalty.

• Proficient computer skills and ability to navigate multiple systems simultaneously, including CRM tools.

• Demonstrated commitment to client satisfaction, ethical conduct, and achieving performance goals.

Are you a highly skilled and experienced mortgage professional with a deep understanding of Singapore's property market, eager to contribute your specialized expertise within a comprehensive wealth management framework? Citibank Singapore is actively seeking a dynamic Wealth Mortgage Specialist  to join our Wealth Mortgage team. This critical role requires a dedicated mortgage expert who can provide exceptional property financing solutions and work in close partnership with our certified Client Advisors to ensure property assets are strategically integrated into our affluent clients' total wealth picture, thereby significantly deepening their overall banking relationship with Citi . If you possess a proven track record in mortgage sales and thrive in a collaborative environment focused on holistic client success, we invite you to make a significant impact with us.

Role Overview:

The Wealth Mortgage Specialist will be responsible for originating and structuring mortgage solutions and delivering expert property financing advice to high-net-worth and affluent clients in Singapore. As a trusted authority in mortgages, you will guide clients through complex property financing decisions, always viewing these through the lens of their broader financial aspirations and how mortgage engagement can enhance their overall banking footprint with Citi. A defining aspect of this role is the close collaboration with our Client Advisors . You will work hand-in-hand with them to ensure that mortgage solutions are seamlessly integrated into the client's broader financial strategy, contributing your specialized knowledge to their overall wealth conversations without engaging in non-mortgage financial advisory. This role is instrumental in deepening the overall client banking relationship with Citi through expert mortgage solutions , acting as an indispensable partner in a client's holistic financial journey. This is a senior-level position requiring a seasoned professional capable of originating, structuring, and closing complex mortgage transactions.

Key Responsibilities:

• Mortgage Origination:

• Proactively engage with Citi's wealth clients and high-potential prospects to understand their intricate property financing needs, including residential purchases, investment properties, and refinancing solutions within the Singapore market.

• Provide expert, in-depth advice on a comprehensive suite of mortgage products, financing structures, interest rate strategies, and the regulatory environment of Singapore's property market.

• Structure and present tailored mortgage solutions that align precisely with clients' financial objectives and property investment strategies.

• Drive the end-to-end mortgage sales process, from initial consultation and application to approval and closing, ensuring an exceptional client experience.

• Stay at the forefront of market trends, property valuations, and competitive offerings within Singapore's mortgage industry.

• Collaborative Wealth Integration & Relationship Deepening:

• Work closely and collaboratively with Client Advisors  to contribute mortgage expertise to the "total wealth conversation" for affluent clients.

• Provide Client Advisors with expert insights on how property financing decisions impact, and are impacted by, a client's broader wealth portfolio, thereby facilitating a more integrated and strategic approach to client financial management.

• Support Client Advisors in positioning mortgage solutions as an integral component of a client's comprehensive financial planning, leveraging your specialized mortgage knowledge to reinforce Citi's value proposition as a holistic financial partner and deepen the client's overall banking relationship with Citi . Your contribution to the wealth conversation is strictly through your mortgage specialization, empowering Client Advisors to deliver holistic advice and foster deeper client loyalty and engagement across Citi's offerings.

• Participate in joint client meetings with Client Advisors as the dedicated mortgage expert, providing focused guidance within your domain and showcasing Citi's integrated capabilities.

• Relationship Management:  Cultivate and maintain strong, enduring relationships with new and existing affluent clients and internal Client Advisors, positioning yourself as the go-to expert for property financing within a holistic wealth management context and a key contributor to enduring client relationships.

• Performance Contribution:

• Play a pivotal role in driving successful outcomes for mortgage product acquisition and portfolio growth.

• Contribute significantly to the expansion and enrichment of overall client banking relationships through strategic mortgage engagement, aligning with the team's and Citi's broader financial objectives and client portfolio development.

• Compliance & Risk Management:  Appropriately assess and mitigate risk in all business decisions, safeguarding Citigroup's reputation and assets. Ensure strict adherence to applicable laws, rules, and regulations, internal policies, and sound ethical judgment, escalating control issues with transparency.

Join Citibank Singapore as a Wealth Mortgage Specialist and leverage your dedicated mortgage expertise to enhance client satisfaction and contribute significantly to deepening our clients' overall banking relationship with Citi  within a leading global financial institution.

Qualifications:

• Bachelor's degree in Finance, Business Administration, Economics, or a related field. (No Deviation)

• Minimum of 8 years of demonstrated success  in mortgage sales, property financing, or a related client-facing role within the financial services industry in Singapore, with a strong emphasis on affluent or high-net-worth clients.

• In-depth knowledge of the Singapore property market , including financing structures, regulatory landscape, and current market conditions.

• A strong conceptual understanding of wealth management principles and financial planning concepts  to facilitate effective collaboration with Client Advisors and comprehend the broader financial context of client's property assets, without providing direct financial advice on non-mortgage products.

• Exceptional interpersonal and communication skills, capable of building rapport with clients and internal partners, and effectively conveying complex mortgage information to sophisticated clientele.

• Strong analytical abilities, with a capacity for structuring bespoke financial solutions.

• Proven ability to drive successful outcomes in a competitive environment.

• High level of integrity, professionalism, and unwavering commitment to ethical conduct and compliance.