22 jobs in Cisco
Associate Solutions Engineer - Singapore
Posted today
Job Viewed
Job Description
**Cisco Sales Associates Program | APJC**
**Associate Solutions Engineer - Singapore**
**Training Location: Singapore**
**Year 2 Location: Singapore**
**Target Start Date: March 1, 2027**
NOTE: We anticipate beginning the interview process in early September. If you are selected to move forward in the hiring process, you will be contacted directly during that timeframe with further instructions. We truly appreciate your interest in joining our team and look forward to reviewing your application soon.
Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.
**Meet the Team** ** **
+ You will train alongside a diverse cohort of high-calibre individuals from across the APJC Region, building a rich professional network and long-lasting friendships. This hub-based environment provides a **"safe-to-fail"** setting where you can master your craft through AI customer simulations and mentored on-the-job activities.
+ Throughout the program, you will collaborate with Cisco Associate Sales Representatives to provide technical solutions that drive business outcomes. You will expand your expertise across **Collaboration, Security, Networking, and Cloud** to bridge the gap between technical requirements and business value. You will learn from industry experts and dedicated coaches using our own leading-edge technology.
+ To support your growth, you will be paired with a **mentor** -a CSAP alumnus who has successfully navigated the program. Supported by a team committed to your success, you will earn industry-standard certifications and gain the expertise required to thrive in elite technical sales opportunities across our global organisation.
**Your Impact** ** **
The CSAP Graduate Program is a 12-month global accelerator designed to develop high-potential individuals into Technical Sales Champions. Built on a model of **Education, Exposure, and Experience** , the program offers a clear progression:
+ **Month 1-3:** Participate in immersive Bootcamp training and foundational technical skill-building.
+ **Month 3-12:** Complete three rotational assignments for real-world technical sales experience
+ **Beyond 12 months:** Transition into a Solutions Engineer role to discover, demonstrate, and design solutions for complex customer challenges.
Our learning philosophy prioritises **experiential growth** , with the majority of your development occurring through coached, real-world practice within a hub-based cohort of peers. This **immersive approach** ensures you grow and learn through direct application rather than in isolation.
A key part of this Program is our **AI-First Mandate** . As an **Associate Solutions Engineer** (ASE) in our Global Sales Enablement & Acceleration team, you will build strong AI skills by using advanced learning platforms and artificial intelligence to design technical solutions and improve strategic decision-making. This trajectory is designed for those looking to outpace the traditional career curve! Through **quarterly competency checkpoints** , high-performers can validate their skills and fast-track into further technical roles before the program concludes.
Upon completion of the 12-month Early In Career (EIC) program, as a **Solutions Engineer** (SE), you will join our **Global Virtual Engineering** (GVE) team. GVE is a best-in-class technical presales organisation that provides software and Solutions Engineering services to customers, partners, and internal sales teams. You will discover, demonstrate, and design solutions to address complex customer challenges.
**Minimum Qualifications**
+ You hold a technical degree (Engineering, CS, STEAM) or come from a non-traditional background with real-world proof of technical curiosity-like a home lab, certification, or side project-and possess the skills to turn complexity into clarity _._
+ Fluent in English and the primary language of the country for which you are applying.
+ Legally authorised to work in the country of hire without company sponsorship.
**Preferred Qualifications**
+ AI-native mindset with a high degree of learning agility; you are passionate about networking and software (Java/Python) and eager to use AI to automate and innovate the engineering process.
+ High emotional intelligence with the ability to navigate a matrix-based organization, influencing stakeholders and collaborating within a hub-based cohort to drive team success.
+ Analytical resilience, capable of maintaining focus and creativity when solving sophisticated technical hurdles or translating complex requirements into tangible business value.
+ Confident communicator who can deconstruct "black box" technologies into simple, persuasive narratives for diverse audiences.
**Why Cisco?**
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
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Leader, Client Operations
Posted 2 days ago
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Job Description
As a critical member within Commerce Operations (CO), the Field Operations Leader will provide operational leadership and strategic oversight for Cisco's sellers across ASEAN and GC theatres. This role requires close collaboration with sales executives and cross-functional teams to operationalize and transform sales operations, driving business growth through process optimization, automation, and stakeholder engagement. The role embraces a digital-first, agile approach to streamline operations, reduce friction, and accelerate business transformation in complex and dynamic markets.
**Your Impact**
**Commit Management**
+ Participate in forecast calls to identify and prioritise weekly, monthly, and quarterly objectives
+ Lead the operationalization of weekly commit targets by coordinating with Sales, Channel, Engineering, Finance, IT, and Customer Service teams
+ Prepare "Sneak Peek" reports for the respective Theatre and Segment during critical period-ends.
**Business Partnership & Advisory**
+ Build and maintain strong partnerships with theatre sales leadership, providing daily operational support.
+ Advise on field and customer operations, including enablement and change management related to tools, policies, and processes.
+ Provide supply chain consultation and manage constraints effectively.
+ Design operational solutions for complex deals and ensure deal readiness.
+ Manage booking quality and backlog, including analysis and resolution.
+ Conduct stakeholder operational business reviews.
+ Guide sales teams on Cisco's crediting, compensation policies, bookings policies, offer types, and incentive program changes.
+ Manage escalations with ownership at the executive level.
**Process Improvement & Strategic Growth**
+ Proactively identify field challenges, gather feedback, and ensure closed-loop resolution.
+ Drive process and system automation by submitting change requests and collaborating with IT and process managers through implementation.
+ Drive awareness and adoption of new solutions and enhancements.
+ Commit to continuous self-learning, particularly regarding new business consumption models, software, and acquisitions.
**Talent Development**
+ Provide ongoing coaching and mentorship to team members to enhance their skills and career development.
+ Implement performance assessment frameworks to regularly evaluate employee performance and provide constructive feedback.
+ Identify training needs and develop training plan that address team skill gaps and promote continuous learning.
**Minimum Qualifications**
**Education & Language**
+ **Degree:** BA/BS degree or equivalent.
+ **Experience:** 15+ years of related experience.
+ **Certification:** Project Management Certificate is a plus.
+ **Language:** Proficient in written and spoken English. Proficiency in Mandarin is required to effectively communicate and collaborate with Mandarin-speaking customers, partners, and stakeholders as part of the role.
**Experience & Skills**
+ Deep knowledge of End-to-End (E2E) field operational processes.
+ Rich experience working within a channel business structure.
+ Proven ability to drive cross functional and/or global initiatives.
+ Experience leading change management in environments undergoing significant business transformation.
+ **Advantageous Experience:** Cisco ordering/technology knowledge (Product, Services, or Software), Sales Operations, Partner Programs (incentives, pricing, rebates), and Software Operations/Enterprise Agreement deal structures.
+ **AI Proficiency:** Demonstrated ability to leverage AI tools to enhance productivity; experience developing basic AI solutions is highly desirable.
+ **IT Foundation:** Solid understanding of IT principles and infrastructure; programming knowledge is an advantage.
**General Expectations**
+ Strong business acumen, planning, and organizational skills with the ability to meet tight deadlines.
+ Proficiency in data analytics and ability to translate data into actionable business intelligence.
+ Program management skills to convert business objectives into actionable plans.
+ Solution-oriented mindset with capability to identify root causes and implement changes.
+ Adaptability to thrive in a fast-paced environment with a proactive, take-charge attitude.
+ Excellent relationship management skills to build and maintain internal and external partnerships.
+ Outstanding communication, presentation, and interpersonal skills.
+ Advanced proficiency in Excel and PowerPoint.
+ Ability to coach and mentor team members to enhance operational capabilities.
**Why Cisco?**
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
Is this job a match or a miss?
Associate Solutions Engineer - Japan (Cisco Sales Associates Program)
Posted 6 days ago
Job Viewed
Job Description
_Note: We anticipate beginning the interview process in early September. If you are selected to move forward in the hiring process, you will be contacted directly during that timeframe with further instructions. We truly appreciate your interest in joining our team and look forward to reviewing your application soon._
**Meet the Team**
+ You will train alongside a diverse cohort of high-calibre individuals from across the APJCRegion, building a rich professional network and long-lasting friendships. This hub-based environment provides a **"safe-to-fail"** setting where you can master your craft through AI customer simulations and mentored on-the-job activities.
+ Throughout the program, you will collaborate with Cisco Associate Sales Representatives to provide technical solutions that drive business outcomes. You will expand yourexpertiseacross **Collaboration, Security, Networking, and Cloud** to bridge the gap between technical requirements and business value. You will learn from industry experts and dedicated coaches using our own leading-edge technology.
+ To support your growth, you will be paired with a **mentor** -a CSAP alumnus who has successfully navigated the program. Supported by a team committed to your success, you will earn industry-standard certifications and gain theexpertiserequiredto thrive in elite technical sales opportunities across our global organisation.
**Your Impact**
The CSAP Graduate Program is a 12-month global accelerator designed to develop high-potential individuals into Technical Sales Champions. Built on a model of **Education, Exposure, and Experience** , the program offers a clear progression:
+ **Month 1-3:** Participatein immersive Bootcamp training and foundational technical skill-building.
+ **Month 3-12:** Complete three rotational assignments for real-world technical sales experience
+ **Beyond 12 months:** Transition into a Solutions Engineer role to discover,demonstrate, and design solutions for complex customer challenges.
Our learning philosophy prioritises **experiential growth** , with the majority of your development occurring through coached, real-world practice within a hub-based cohort of peers. This **immersive approach** ensures you grow and learn through direct application rather than in isolation.
A key part of this Program is our **AI-First Mandate** . As an **Associate Solutions Engineer** (ASE) in our Global Sales Enablement & Acceleration team, you will build strong AI skills by using advanced learning platforms and artificial intelligence to design technical solutions and improve strategic decision-making. This trajectory is designed for those looking to outpace the traditional career curve! Through **quarterly competency checkpoints** , high-performers can validate their skills and fast-track into further technical roles before the program concludes.
Upon completion of the 12-month Early In Career (EIC) program, as a **Solutions Engineer** (SE), you will join our **Global Virtual Engineering** (GVE) team. GVE is a best-in-class technical presales organisation that provides software and Solutions Engineering services to customers, partners, and internal sales teams. You will discover, demonstrate, and design solutions to address complex customer challenges.
**Minimum Qualifications**
+ You hold a technical degree (Engineering, CS, STEAM) or come from a non-traditional background with real-world proof of technical curiosity-like a home lab, certification, or side project-andpossessthe skills to turn complexity into clarity _._
+ Fluent in English and the primary language of the country for which you are applying.
+ Legally authorised to work in the country of hire without company sponsorship.
**Preferred** **Qualifications**
+ AI-native mindset with a high degree of learning agility; you are passionate about networking and software (Java/Python) and eager to use AI to automate and innovate the engineering process.
+ High emotional intelligence with the ability to navigate a matrix-based organization, influencing stakeholders and collaborating within a hub-based cohort to drive team success.
+ Analytical resilience, capable ofmaintainingfocus and creativity when solving sophisticated technical hurdles or translating complex requirements into tangible business value.
+ Confident communicator who can deconstruct "black box" technologies into simple, persuasive narratives for diverse audiences.
**Why Cisco?**
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
Is this job a match or a miss?
Associate Sales Representative - Japan (Cisco Sales Associates Program)
Posted 6 days ago
Job Viewed
Job Description
_Note: We anticipate beginning the interview process in early September. If you are selected to move forward in the hiring process, you will be contacted directly during that timeframe with further instructions. We truly appreciate your interest in joining our team and look forward to reviewing your application soon_
**Meet the Team **
You will train alongside a diverse cohort of high-calibre individuals from across the APJC Region, building a rich professional network and long-lasting friendships. This hub-based environment provides a "safe-to-fail" setting where you can master your craft through AI customer simulations and mentored on-the-job activities.
Throughout the program, you will collaborate with Cisco **Associate Solutions Engineers** to provide technical solutions that drive business outcomes. You will expand your expertise across **Collaboration, Security, Networking, and Cloud** to bridge the gap between technical requirements and business value. You will learn from industry experts and dedicated coaches using our own leading-edge technology.
To support your growth, you will be paired with a **mentor** -a CSAP alumnus who has previously come through the program. Supported by a team committed to your success, you will earn industry-standard certifications and gain the expertise required to thrive in outstanding technical sales opportunities across our global organisation.
**Your Impact **
The CSAP Graduate Program is a 12-month global accelerator designed to develop high-potential individuals into Sales Champions. Built on a model of **Education, Exposure, and Experience,** the program offers a clear progression:
**- Month 1-3** : Participate in immersive Bootcamp training and foundational skill-building.
**- Month 3-12** : Complete three rotational assignments for real-world sales experience and quarterly competency checkpoints.
**- Beyond 12 months:** Transition into an Inside Account Executive role to drive customer outcomes and build global relationships.
Our learning philosophy prioritises **experiential growth** , with the majority of your development occurring through coached, real-world practice within a hub-based cohort of peers. This immersive approach ensures you grow and learn through direct application rather than in isolation.
A key part of this Program is our **AI-First Mandate** . As an **Associate Sales Representative (ASR)** in our Global Sales Enablement & Acceleration team, you will build strong AI skills by using advanced learning platforms and artificial intelligence to design technical solutions and improve strategic decision-making. This trajectory is designed for those looking to outpace the traditional career curve! Through **quarterly competency checkpoints** , high-performers can validate their skills and fast-track into quota-carrying roles before the program concludes.
Upon completion of the 12-month Early In Career program, as an **Inside Account Executive (IAE)** , you will join our **Global Virtual Sales** (GVS) team to connect customers with Cisco technologies that drive significant business outcomes. In partnership with Solutions Engineers, you will uncover new opportunities and build long-term relationships with your customers and partners.
**Minimum Qualifications**
- Recent under or postgraduate degree in any discipline or equivalent professional experience through Apprenticeships or Vocational programs, with up to 2 years of professional experience.
- Fluent in English and the primary language of the country for which you are applying.
- Legally authorised to work in the country of hire without company sponsorship.
**Preferred Qualifications**
- While Business, STEM, and Management degrees are valued, we actively encourage applicants from non-traditional backgrounds (Liberal Arts, Humanities,
- Social Sciences) who demonstrate strong critical thinking, digital fluency, and creative problem solving. We value cognitive diversity in our AI-First approach.
Socially-native technology enthusiast who leverages AI tools to sharpen prospecting, market analysis, and the acceleration of the sales cycle.
- High emotional intelligence and interpersonal tenacity; you thrive on building high-trust relationships and possess the strategic creativity (and/or original thinking) required to navigate complex, matrixed decision-making units.
- Commercial resilience, with a proven ability to handle the "no," pivot under pressure, and remain relentlessly focused on achieving high-performance revenue targets.
- Masterful storyteller and negotiator who can bridge the gap between a client's business challenges and Cisco's technological solutions to create "win-win" outcomes.
Training Location: Singapore
Year 2 Location: Australia/Singapore/Indonesia/Taiwan/Hong Kong/India/Japan/Korea
**Why Cisco?**
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
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Inside Account Executive - Architecture
Posted 7 days ago
Job Viewed
Job Description
At Cisco Security, our vision is to empower the world to achieve its full potential, securely. We accomplish this by delivering effective security solutions and becoming the most trusted partner for our customers. With Cisco Security, if it's connected, it's protected.
Our sales team, renowned for being best-in-class, is driven by a passion for safeguarding our customers in an ever-evolving landscape of cyber threats. Join us as we shape the future of networking and security together.
**Your Impact**
In this role, you will be a highly motivated, entrepreneurial-minded sales professional with a keen interest in cybersecurity. Your goal will be to enhance security resilience for our customers and communities. As a natural self-starter with a competitive mindset, Cisco Cybersecurity Account Executives excel at building strong executive and internal relationships through effective planning and accountability. You will proactively seek opportunities to position Cisco's comprehensive security portfolio and cross-sell with all Cisco solutions to maximize security value for customers and partners.
+ Develop and lead security account plans and strategies for each assigned region and its accounts, leveraging all available resources (executive sponsors, marketing, technical, services, Cisco on Cisco, etc.).
+ Drive double-digit revenue growth through identifying new projects, creating opportunities, and securing business attachments.
+ Accurately forecast and report activities in line with expectations using Salesforce.com.
+ Identify major projects within large accounts and lead initiatives to maximize product and services revenue across the account base.
+ Provide customers and partners with appropriate pricing and configurations tailored to their needs.
+ Forge high-level relationships within critical strategic accounts to secure incremental product and service business.
+ Collaborate closely with technical resources to ensure technical excellence in all positioning, competitive analysis, proposals, and exchanges.
+ Team up with the Cisco Channel Team and authorized channel partners on new and existing sales opportunities, leveraging their capabilities when appropriate.
+ Apply solution-selling methodologies to boost corporate revenue growth, with a proven track record of closing both tactical and strategic opportunities. Experience with MEDDPICC is a plus.
**Minimum Qualifications**
+ Possess a minimum of 5+ years of overall sales experience, with at least 3+ years dedicated to selling security solutions.
+ Managing sales through channels and building and growing channel relationships to sell Security products
+ Experience managing the full sales cycle: prospecting to closing deals.
+ Highly motivated with a competitive nature, tenacity, and drive.
+ Excellent communication and time management skills, adept at prioritizing multiple tasks.
**Preferred Qualifications**
+ Comprehensive knowledge of the Security Market.
+ Experienced in selling network security solutions (e.g., Intrusion Detection, Firewall, VPN) and SaaS security offerings.
+ Experienced in managing large deals and executing account and partner plans across geographic territories.
+ Capable of building and implementing an account plan that incorporates a total systems-based security approach.
**Why Cisco?**
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
Is this job a match or a miss?
Sales Operations Manager
Posted 7 days ago
Job Viewed
Job Description
The Sales Operations Manager plans, directs and coordinates business operations, provides sales planning and operations support for sales readiness, and sales process advisory services to the sales team (the internal Customer) to help drive sales productivity in support of enabling sales growth. They will do this by managing and executing business planning and operational activities, policies and processes through operational subject matter expertise, enhanced communication, proactive support and valuable cross-functional partnerships.
**Key Responsibilities**
+ Support the business planning and performance review cadence (e.g. KSO, compensation, goal attainment etc) for the APJC business.
+ Support New Year Readiness planning, interlocking with Global teams, peers from other regions, APJC Sales team and cross-functional teams in segmentation, hierarchy setup, goaling, compensation, KSO's, systems and tools.
+ Develop and maintain sales dashboards in collaboration with the analytics team to provide business visibility to the sales leaders and sales team.
+ Drive operational excellence in funnel management, forecasting, planning with SFDC and analytics dashboards.
+ Drive processes and operations to support change management initiatives.
+ Providing feedback to relevant stakeholders on system improvements and consequently adoption of tools across the sales and operations community.
+ Intelligent Automation: Leveraging AI and advanced analytics to automate routine sales operations and streamline GTM execution.
+ Aligning operations with Cisco's overall strategic priorities, providing feedback to leadership. Become a trusted advisor for the leadership team, supporting critical business decision making by providing solid fact-based analysis.
**Skills Required**
+ Familiarity with Cisco technology and good knowledge of Cisco Sales Operations basics - Share hierarchy, New Year Readiness, Goaling and Compensation.
+ Asia-Pacific regional experience, and global mindset desirable.
+ Ability to interact with multiple cross functional teams
+ Ability to work independently and proactively.
+ Excellent program & project management skills.
+ Ability to develop & present strong data driven business proposals.
+ Excellent communications & presentation skills.
+ Demonstrated high-level of maturity and confidentiality.
+ Experience supporting projects, including driving requirement gathering and supporting change management and adoption and an ability to identify process & systems improvements & enhancements.
+ Experience in Microsoft Office applications, a high-degree of efficiency in Excel and Powerpoint, experience in Tableau preferred.
+ Minimum of 5-8 years of related/work experience
**Why Cisco?**
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
Is this job a match or a miss?
Director, Customer Experience
Posted 7 days ago
Job Viewed
Job Description
**Join Cisco's Customer Experience (CX) team and be a part of an exciting transformation! We're reshaping our CX Operating Model to deliver more personalized, proactive, and predictive interactions. As a key player in this journey, focus on value creation for customers across the whole portfolio of products, software, and services. You will help customers maximize the value of their Cisco technology investments. Your role will be crucial in encouraging deep trust and building lasting relationships with our customers.**
**By joining us, you'll work in a dynamic and innovative environment that values simplicity and customer centricity and work to foster an integrated, outcome-driven approach to customer engagement. Ensure that every interaction is aligned with the customer's needs and accelerates their ability to realize outcomes effectively.**
**We celebrate diversity and believe that varied perspectives drive innovation and excellence. You'll collaborate with cross-functional teams focused on technology service delivery and software adoption leveraging data-driven insights to create a seamless customer experience.**
**Be part of a high-energy team that prioritizes innovation, empowerment, diversity, and growth. Together, we'll set new industry standards and redefine the future of customer experience. If you're passionate about making a difference and eager to be at the forefront of CX innovation, here is the place for you!**
**Your Impact**
**As the Director - Customer Experience, you will be the leader of a team with Customer Experience Principals/Managers (CXM), Customer Success Managers (CSMs), and Customer Program Manager (CPM) resources. You will play a pivotal role in working with customers via your team to drive adoption, managing the CX services business and drive the growth of our business. You will take end to end ownership including revenue and P&L for your customer segment team.**
**You will be the executive contact for customers that your team are aligned to and will support your team to develop strategies that will enable success. You will be responsible for ensuring the delivery of outcomes the customer is expecting from the Cisco Portfolio.**
**You will support CX teams to engage with both executives and technical partners within the customer to ensure the execution of:**
*** Adoption of software, services and value realization leading to successful renewal and growth.**
*** Mitigation of renewal risk throughout customer journey and in alignment with Renewals teams.**
*** Strong executive and technical influence with customers and understanding their business challenges and objectives.**
*** Advocate for the customer within Cisco across functions (e.g. Business Units, Finance, Sales) where necessary.**
*** Accountable services revenue, margin and software adoption KPIs across the customers within your segment portfolio.**
*** Support teams to build and execute Technical Adoption Plans in partnership with CSS that align with customer goals.**
*** Align Delivery, Partner, Architecture, and Customer Success functions to support your customers' portfolio adoption and usage.**
*** Stay up-to-date with the latest Cisco technologies, competitive landscape, and industry trends to provide expert mentorship to customers and team members.**
**You will model leadership and accountability through achieving financial and customer satisfaction targets for the accounts in your stewardship. You will support your team in proactively taking accountability for achievement in their accounts. You will be a strategic thinker, helping your team align their actions with broader business objectives. You will model making decisions based on data insights that consider positive long-term impact. You will foster a collaborative team environment, build trust, and ensure teams work effectively together. You will use your strong communication skills to motivate teams and influence stakeholders.**
**Who You'll Work With**
**In this role, you will be the leader of a team with Customer Experience Principals/Managers (CXM), Customer Success Managers (CSMs), and Customer Program Manager (CPM) resources. You will provide executive stakeholder management of Customer Technical and Operational Leaders and Executives. You will collaborate with CX teams and Partners to drive value realization. You will collaborate with Sales, Renewals, the SDA team, and Deal Acceleration teams to assist in driving ARR and services growth.**
**Minimum Qualifications**
**Bachelor's degree in engineering, Computer Science, Business, or related field preferred; advanced degree or industry certifications are a plus.**
**Possess 15 + years of experience and solid understanding of Cisco technologies and architectures across Networking, Security, Collaboration, Cloud, Automation, Observability, and Software/Subscription business models.**
**Good understanding of Enterprise industry trends, digital transformation, cloud networking, AI-driven operations, and managed services across ASEAN markets. You are a strategic problem solver with a strong background in customer success and technology adoption.**
**You possess excellent communication and relationship-building skills, enabling you to develop and build partnerships with our customers, your team and cross-functional leaders.**
**You're confident delivering financial KPIs and making strategic investment decisions. You have a demonstrated understanding of software and service adoption, mitigating renewal risks, and improve customer dedication.**
**You have a deep understanding of Cisco, our technology, and the industry landscape, while representing Cisco at executive levels with our customers.**
**Why Cisco?**
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
Is this job a match or a miss?
Cyber Security Account Executive - Enterprise
Posted 7 days ago
Job Viewed
Job Description
**What You'll Do**
Cisco Security delivers intelligent cybersecurity for the real world, providing one of the industry's most comprehensive advanced threat protection portfolio that is integrated, pervasive, continuous and open. Cisco's threat-centric approach to security reduces complexity while providing unmatched visibility, continuous control and Advanced threat protection across the entire attack continuum -- before, during and after an attack. Fused into the network, Cisco security helps customers to achieve granular and consistent security policies pervasively across the entire network.
**Roles/Responsibilities:**
+ You will engage key customers, and develop the sales strategy and plan to drive Cisco Security Products & Solutions, while executing Cisco's strategy and meeting Cisco's financial targets. Products & Solutions include Cisco NGFW, NGIPS, SSE, XDR, Identity/MFA, Email, Web Security, Cloud Security, Secure Networking and SIEM/SOAR.
+ Be an integral part of the business planning process, ensure close interaction and collaboration with worldwide solutions groups, regional Enterprise Networks, Data Center and Services leads, and account teams on all aspects of running the Security business for Singapore customers.
+ Collaborate and build partnerships within Cisco as well as externally with partners and ecosystem partners to drive the agreed commercial strategy, have regular dialogue with local and regional teams to ensure support with the go to market and sales solution strategy overall.
+ Drive partner engagements, as well as anticipate new types of partners required to build future pipeline.
+ You love being a part of an overall team responsible for the complete strategy, executing in conjunction with other sales specialists, solutions architects and account team members
**Who You'll Work With**
The Internet of Everything is a phenomenon driving new opportunities for Cisco and it's transforming our customers' businesses worldwide. We are pioneers and have been since the early days of connectivity. Today, we are building teams that are rapidly growing our technology solutions in the mobile, cloud, security, IT, and big data spaces, including software and consulting services. Collaborate with like-minded innovators in a fun and flexible culture that has earned Cisco global recognition as a Great Place To Work.
Cisco is a game changer in the security industry. We're working to deliver technology that not only safeguards customer's data but doesn't become an obstacle when they need to access it. We're developing next gen firewall and cloud security solutions that are able to adapt to constantly changing threats to the network
Global Security Sales Organization (GSSO) is taking big steps to position Cisco as the #1 IT Security provider in the industry. In addition to having the right market conditions, capabilities, products and services, we need the right people to take us there.
**Who You Are**
+ You have a minimum 7+ years of sales or pre-sales experience
+ You have at least 5+ years in Security specialization
+ Experience with security technologies like IDS/IPS, NGFW, SSE, XDR, Cloud Security, MFA/Identity and SIEM/SOAR solutions is highly preferred.
+ Experience in selling software is beneficial.
+ You have proven successful quota achievement
+ You have experience in building a business around security solutions.
+ Positive relationships with Enterprise customers (cybersecurity domain) in the Singapore market.
+ In depth understanding of cybersecurity trends and evolution, market trends and challenges.
+ You have a deep understanding of key Cisco competitors in Cybersecurity.
+ Work in teams to achieve both individual and group success, working across various segments of the Singapore market.
+ You have a true love and passion for cybersecurity.
**Business Insight**
+ Develops an insightful view of the overall business landscape, including customer and partner business drivers.
+ Possesses deep understanding of complex technical sales engagements, partner profitability models and take action accordingly to ensure mutual success.
**Financial Acumen**
+ Understands how to evaluate, interpret, and incorporate financial data in daily decisions to understand the organization's financial goals and focus the efforts in solving complex customer and partner needs.
**Executive Communication and Negotiation Skills**
+ Build and maintain executive level relationships at customers, partners and within Cisco.
+ Ability to negotiate large and complex deals
+ Ability to present in customer/partner events
**Operationalizing Strategy**
+ Experience building actionable long and short-term account plans based on a deep understanding of the impacts of business and technology trends.
+ Ability to build and pitch programs for funding, as well as execution and governance for scale and repeatability across relevant segments of customers in Singapore.
**Building Capability**
+ Strong skills in identifying and leading the appropriate resources (internal and external) required to develop and execute major solution strategic initiatives.
+ Working across Boundaries - Ability to work cross-functionally with multiple business units, partners and solution teams in complex business engagements to use multiple IT domains in creating vertical/segment specific solutions for our customers
+ Strategic Vision - Develops short and long-term strategy for commercial model within the country.
**Why Cisco?**
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
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Associate Sales Representative, Singapore
Posted 7 days ago
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Job Description
Job Description
**Cisco Sales Associates Program (CSAP) | APJC**
**Associate Sales Representative - Singapore**
**Training Location: Singapore**
**Year 2 Location: Singapore**
**Target Start Date: March 1, 2027**
NOTE: We anticipate beginning the interview process in early September. If you are selected to move forward in the hiring process, you will be contacted directly during that timeframe with further instructions. We truly appreciate your interest in joining our team and look forward to reviewing your application soon.
Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.
**Meet the Team **
You will train alongside a diverse cohort of high-calibre individuals from across the APJC Region, building a rich professional network and long-lasting friendships. This hub-based environment provides a **"safe-to-fail"** setting where you can master your craft through AI customer simulations and mentored on-the-job activities.
Throughout the program, you will collaborate with Cisco **Associate Solutions Engineers** to provide technical solutions that drive business outcomes. You will expand your expertise across **Collaboration, Security, Networking, and Cloud** to bridge the gap between technical requirements and business value. You will learn from industry experts and dedicated coaches using our own leading-edge technology.
To support your growth, you will be paired with a **mentor** -a CSAP alumnus who has previously come through the program. Supported by a team committed to your success, you will earn industry-standard certifications and gain the expertise required to thrive in outstanding technical sales opportunities across our global organisation.
**Your Impact **
The CSAP Graduate Program is a 12-month global accelerator designed to develop high-potential individuals into Sales Champions. Built on a model of **Education, Exposure, and Experience** , the program offers a clear progression:
+ **Month 1-3:** Participate in immersive Bootcamp training and foundational skill-building.
+ **Month 3-12:** Complete three rotational assignments for real-world sales experience and quarterly competency checkpoints.
+ **Beyond 12 months:** Transition into an Inside Account Executive role to drive customer outcomes and build global relationships.
Our learning philosophy prioritises **experiential growth** , with the majority of your development occurring through coached, real-world practice within a hub-based cohort of peers. This immersive approach ensures you grow and learn through direct application rather than in isolation.
A key part of this Program is our **AI-First Mandate** . As an **Associate Sales Representative** (ASR) in our Global Sales Enablement & Acceleration team, you will build strong AI skills by using advanced learning platforms and artificial intelligence to design technical solutions and improve strategic decision-making. This trajectory is designed for those looking to outpace the traditional career curve! Through **quarterly competency checkpoints** , high-performers can validate their skills and fast-track into quota-carrying roles before the program concludes.
Upon completion of the 12-month Early In Career program, as an **Inside Account Executive** (IAE), you will join our **Global Virtual Sales** (GVS) team to connect customers with Cisco technologies that drive significant business outcomes. In partnership with Solutions Engineers, you will uncover new opportunities and build long-term relationships with your customers and partners.
**Minimum Qualifications**
+ Recent under or postgraduate degree in any discipline or equivalent professional experience through Apprenticeships or Vocational programs, with up to 2 years of professional experience.
+ Fluent in English and the primary language of the country for which you are applying.
+ Legally authorised to work in the country of hire without company sponsorship.
**Preferred Qualifications**
+ While Business, STEM, and Management degrees are valued, we actively encourage applicants from non-traditional backgrounds (Liberal Arts, Humanities, Social Sciences) who demonstrate strong critical thinking, digital fluency, and creative problem solving. We value cognitive diversity in our AI-First approach.
+ Socially-native technology enthusiast who leverages AI tools to sharpen prospecting, market analysis, and the acceleration of the sales cycle.
+ High emotional intelligence and interpersonal tenacity; you thrive on building high-trust relationships and possess the strategic creativity (and/or original thinking) required to navigate complex, matrixed decision-making units.
+ Commercial resilience, with a proven ability to handle the "no," pivot under pressure, and remain relentlessly focused on achieving high-performance revenue targets.
+ Masterful storyteller and negotiator who can bridge the gap between a client's business challenges and Cisco's technological solutions to create "win-win" outcomes.
**Why Cisco?**
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
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Demand Generation Manager (Korea and GC)
Posted 7 days ago
Job Viewed
Job Description
We are looking for a strategic and hands-on Demand Generation Manager to lead our Demand Generation team across Korea and Greater China.
This is an exciting opportunity to shape and scale a high-performing team responsible for driving pipeline growth across some of Splunk's most important growth markets. You will partner closely with Sales, Marketing, Channel, and Operations leaders to build a sustainable pipeline engine that accelerates business outcomes.
Beyond day-to-day management, we are seeking a leader who can develop effective go-to-market strategies, elevate outbound prospecting capabilities, improve conversion performance, and inspire a team to consistently deliver results. If you are passionate about building teams, developing talent, and driving measurable business impact, we'd love to hear from you.
**Your Impact**
+ Lead, coach, and develop a team of Demand Generation Representatives across Korea and Greater China, fostering a culture of accountability, execution excellence, and continuous improvement.
+ Drive pipeline creation through a balanced approach of inbound lead management, outbound prospecting, account-based engagement, and strategic growth initiatives.
+ Develop and execute scalable outbound strategies aligned to regional business priorities, helping the team proactively create opportunities beyond marketing-generated demand.
+ Partner closely with Virtual Sales, Field Sales, Marketing, Renewal, Channel, and Operations teams to improve lead quality, pipeline velocity, conversion effectiveness, and overall business outcomes.
+ Establish a closed-loop operating model with in-country stakeholders to ensure clear ownership, consistent follow-up, and measurable pipeline progression.
+ Drive funnel excellence by monitoring key metrics across lead qualification, SAL generation, opportunity creation, pipeline progression, and closed-won contribution.
+ Build country-specific pipeline strategies that ensure sustainable pipeline coverage and support both short-term execution and long-term business growth.
+ Utilize data-driven insights to identify gaps, optimize resource allocation, and continuously improve campaign effectiveness and team productivity.
+ Recruit, coach, and retain top talent while building a strong leadership bench for future organizational growth.
**Minimum Qualifications**
+ 7+ years of experience in Demand Generation, Business Development, Sales Development, Inside Sales, or Commercial Sales within enterprise software or technology organizations.
+ 3+ years of people leadership experience, with a proven track record of hiring, developing, coaching, and retaining high-performing sales teams.
+ Demonstrated success building and executing outbound prospecting strategies that generate measurable pipeline and business impact.
+ Strong understanding of the full demand generation funnel, including lead qualification, pipeline creation, conversion management, and opportunity progression.
+ Experience partnering with Virtual Sales, field sales, marketing, renewal, and operations organizations to drive alignment and business outcomes.
+ Proven ability to use data, analytics, and business insights to make decisions and improve team performance.
+ Experience working across multiple countries, cultures, or regional sales organizations.
+ Strong executive presence, communication skills, and stakeholder management capabilities.
**Preferred Qualifications**
+ Experience leading Demand Generation or BDR teams supporting Enterprise, Commercial, or Strategic accounts.
+ Strong understanding of pipeline management principles, conversion optimization, and sales funnel effectiveness.
+ Experience designing and executing account-based or targeted outbound campaigns.
+ Demonstrated ability to translate business priorities into actionable go-to-market strategies.
+ Strong analytical mindset with experience leveraging CRM, reporting tools, and performance dashboards to drive decision-making.
+ Proven ability to build productive relationships with senior sales leaders and influence outcomes across a matrixed organization.
+ Thrives in a dynamic, fast-paced, and continuously evolving environment.
+ Experience within cybersecurity, observability, cloud, infrastructure, networking, SaaS, or enterprise software industries is highly desirable.
+ Advanced experience using Salesforce, sales engagement platforms, and pipeline reporting tools.
+ Fluency in Korean (spoken) to liaise with Korean stakeholders.
**Success in This Role**
The role is measured not only by pipeline creation, but also by the quality, conversion, and business impact of that pipeline.
The ideal candidate will build a scalable demand generation engine, establish strong stakeholder partnerships, develop future leaders, and create sustainable growth across the assigned region.
**Why Cisco?**
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
Is this job a match or a miss?