1 jobs in China Life Insurance Singapore

Senior Officer, Risk & Compliance

Singapore China Life Insurance Singapore

Posted 1 day ago

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Job Description

Sales Compliance

  • Conduct full scope of work required under BSC: fact-find and recommendation review, client surveys, mystery shopping and prepare quarterly regulatory submissions
  • Conduct market conduct training for representatives
  • Conduct full scope of work required for Replacement of Policies: Filter cases that falls within the ROP rules, review switching cases, prepare appeal and ensure commission clawback (if any) is successfully administered
  • Investigate complaints and allegations of misconduct, prepare reports on investigated cases with sound analysis and conclusion
  • Perform thematic sales compliance reviews
  • Render advice to the business on requirements under the Financial Advisers Act (FAA) and FAA-related regulations and guidelines
  • Review training, sales, product and marketing collateral to ensure compliance with regulatory and industry requirements
  • Timely completion of BSC reviews and report each quarter
  • Timely completion of complaint investigations and reports
  • Timely completion of Replacement of Policies reviews and report
  • Successful completion of items assigned in the annual compliance plan
  • Timely response to queries from regulators and business units
  • Timely follow-up with business units on any audit/regulatory points highlighted by regulators/auditors


Requirements

  • Tertiary education
  • 3 years of sales compliance and/or training and competency experience in a licensed or exempt financial adviser
  • Good understanding of FAA, life insurance products, needs-based selling and financial planning concepts
  • CMFAS M5, M9, M9A and CHI is advantageous
  • Chartered Financial Consultant or Certified Financial Planner (added advantage)
  • Bilingual (English and Mandarin - written and spoken)
  • Must possess excellent writing and critical thinking skills
  • Numerate, methodical and meticulous


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