10 jobs in Cheil Singapore

Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 7,200 employees globally in more than 54 offices in 46 countries.

For more information, visit us at:

We are inviting candidates for the position of:

Digital Account Executive

We have supported our client in setting up and running a successful shared-service web operations in markets such as Singapore, Malaysia, Thailand, Australia, etc.

The main objective of this model is to improve overall content quality, consistency and digital marketing capabilities among all APAC offices.

Key areas of digital marketing which Cheil Shared-Service Centre will deliver:

1. Centralized production and Publishing centre
2. SEO

To facilitate the delivery of Cheil’s services to the client, the role of Digital Account Executive is key. This position will be reporting to the Digital Account Director.

Role & Responsibility:

Support Client to manage operations to acquire more quality traffic and improve on-site experience, eventually driving more e-shop conversions by improving Content publishing and SEO implementation.

Content Publishing

• Manage publishing for Client with understanding about global general / whole process from asset sourcing to web production
• Ensure content governance and audit of websites for content quality and accuracy based on Content Guidelines and brief
• Monitor and manage monthly product publishing rate, performance and report
• Serve as the main liaison between clients and internal teams. Handle client inquiries, concerns, and escalations in a professional and timely manner.
• Build and maintain strong, long-term relationships with assigned client accounts.
• Understand client objectives, requirements, and expectations.

SEO

• QA and coordinate on RHQ-led monthly SEO report
• Coordination of SEO implementation plan between RHQ-led strategy, shared-service office and Client
• SEO copy localization
• Post execution insights reporting to Client

Requirements:

• Experience in working with a structure with multiple stakeholders and multiple tools, governed by global guidelines
• Experience with CMS (Content Management System) tools like AEM, WORDPRESS, etc.
• Experience with online shopping site product management with buying configuration by using eCommerce tools
• Experience with project management using PM tools (Jira, Trello, etc.)
• Experience with stakeholders communication, managing project deliverables and timelines
• General knowledge of web language (HTML, CSS, Javascript, etc.) and website audit tools like (Screamingfrog, Googlewebmastertool, etc.)
• Understanding of Google search engine algorithm linking to the search result ranking
• Understanding of keyword research tools (keyword planner, SEM rush, etc.) and basic SEO analytics tools (Google Search Console)

Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 7,200 employees globally in more than 54 offices in 46 countries.

IRIS Singapore, a creative, strategic and innovative company that uses the power of participation to excite progress for businesses has recently became part of the Cheil family. As part of their diverse team, we would like to invite you to participate in their progress – moving yourself and the world forward with every decision you make. Iris’s bustling office is situated in the district of Singapore, proudly embodies the best within the APAC region, home to an eclectic team of 60 with deep specialism, they are proud to be the creative agency for Trust, Samsung, Alcon and other leading brands in the region

We are inviting candidates for the position of:

Social Media Executive (Freelance)

We are looking for a motivated Freelance Social Media Executive with internship or entry-level experience to support our social media community. This role focuses on monitoring comments and direct messages, organizing them in a tracker, and suggesting appropriate next steps or responses.

This is a great opportunity for someone early in their social media career who wants hands-on experience working with real communities and global audiences.

Job Responsibilities:

Community Monitoring

• Read and watch all comments and direct messages across assigned social media platforms
• Ensure no comment or DM is missed
• Identify common questions, feedback, and issues from the community

Content & Post Validation:

• Review and validate social media content to ensure accuracy, quality, and adherence to brand guidelines before publishing.
• Check copy, visuals, links, tags, and platform-specific requirements for errors or inconsistencies.
• Coordinate with internal teams to address revisions and approval requirements.

Translation Support

• Translate comments and DMs when needed or provide clear summaries in English
• Help capture the general tone and sentiment of messages

Logging & Organization

• Log all comments and DMs in the provided tracker
• Categorize interactions (e.g., question, feedback, issue, spam)
• Keep records clear, accurate, and up to date

Suggested Responses & Next Steps

• Propose draft responses following provided guidelines and examples
• Suggest next steps for questions or issues that require follow-up
• Escalate sensitive or unclear cases to the manager

Requirements:

• Internship or entry-level experience in social media, community management, or digital marketing
• Strong written communication skills
• Good attention to detail and organization skills
• Comfortable using spreadsheets or tracking tools
• Willingness to learn brand tone, processes, and tools
• Experience with social media platforms such as Instagram, TikTok, YouTube, or X
• Exposure to multilingual or international communities
• Basic translation skills or experience working with non-English content

Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 7,200 employees globally in more than 54 offices in 46 countries.

For more information, visit us at:

We are inviting candidates for the position of:

E-Commerce Growth Manager

We are seeking a eCommerce Growth Manager – Future GenUI Experience to drive conversion, customer engagement, and digital growth across our client’s ecommerce platform. This role is ideal for a data-driven growth professional who combines strong analytical thinking with a passion for delivering exceptional digital experiences.

The successful candidate will own the Conversion Rate Optimization strategy and roadmap, identify optimization opportunities through customer insights and experimentation, and work closely with cross-functional teams and client stakeholders to improve business performance through UX, personalization, and data-driven decision making.

Beyond today's responsibilities, this role offers a unique opportunity to help shape the next evolution of our client’s digital platform. As we embark on the next phase of our transformation towards a Generative UI (GenUI)-enabled experience, the eCommerce Growth Manager will play a key role in defining how AI can create more intelligent, personalized, and adaptive customer journeys.

We are looking for someone with hands-on exposure to GenAI or AI tools, who is excited to experiment with emerging technologies and translate them into real business impact. This position also provides a clear growth path into a Digital Growth & Strategy role, helping define the future AI and customer experience strategy for our client’s brand.com.

Key Responsibilities:

1. Digital Growth & Conversion Optimization

• Own and drive the Conversion Rate Optimization (CRO) roadmap across digital platforms.
• Analyze customer journeys, conversion funnels, and behavioral data to identify growth opportunities.
• Develop hypotheses and execute optimization initiatives to improve conversion, engagement, and revenue.
• Lead A/B and multivariate testing programs and translate results into actionable recommendations.
• Monitor and report on key KPIs including traffic quality, conversion rate, average order value, and customer engagement.

2. Customer Experience & Journey Optimization

• Evaluate end-to-end customer journeys and identify friction points that impact business performance.
• Partner with UX/UI, content, marketing, and development teams to enhance digital experiences.
• Champion customer-centric design principles while balancing business objectives.
• Recommend improvements to navigation, content, personalization, and onsite experiences.

3. AI & Future GenUI Innovation

• Explore and identify practical applications of Generative AI and emerging technologies to improve customer experiences and operational efficiency.
• Develop concepts and business cases for future GenUI experiences, including: Personalized customer journeys, AI-assisted recommendations, Conversational experiences, Dynamic and adaptive interfaces and Intelligent content generation
• Stay abreast of AI and digital experience trends and recommend innovative initiatives for future implementation.

4. Data Analytics & Insights

• Leverage analytics platforms to understand customer behavior and identify optimization opportunities.
• Translate complex data into meaningful business insights and strategic recommendations.
• Develop insights and performance reports to communicate progress and business impact of tests and CRO initiatives.
• Work closely with analytics team to identify opportunities, test hypothesis to drive acquisition, engagement, and conversions.

5. Cross-functional Leadership & Strategy

• Collaborate with internal stakeholders across Publishing, Ecommerce, Analytics and development teams.
• Present recommendations and business cases to senior management through compelling storytelling and data-driven narratives.
• Support the development of long-term digital growth, personalization, and AI strategies.
• Foster a culture of experimentation, continuous learning, and innovation within the team.

Qualifications:

• Bachelor’s degree in Design, UX, or related field.
• 3–5 years of experience in UX/UI, CRO, or customer experience design, preferably within D2C ecommerce.
• Strong portfolio showcasing UX thinking, interaction design, experimentation, and data-driven problem solving.
• Strong understanding of GenUI / AI-driven experience design trends and workflows.
• Experience working with Adobe Experience Manager (AEM) and component-based CMS ecosystems is highly preferred.
• Familiarity with analytics and testing tools such as Adobe Analytics, or similar.
• Exposure to GenAI-enabled design tools.
• Understanding of responsive design, design systems, accessibility, and modern ecommerce UX patterns.
• Strong communication, presentation, and stakeholder management skills.
• Ability to work in fast-paced, agile environments.

Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 7,200 employees globally in more than 54 offices in 46 countries.

For more information, visit us at:

Customer Experience & Gen UI Designer

We are seeking a forward-thinking Customer Experience & Gen UI Designer to join the digital platform CRO team. This role combines UX/UI design, conversion optimization, personalization, and next-generation GenUI (Generative UI) experiences to create engaging and high-performing digital journeys across D2C platforms.

The ideal candidate has strong ecommerce UX experience, understands data-driven experimentation, and is passionate about emerging design approaches such as AI-assisted interfaces, conversational experiences, adaptive content, and GenAI-powered workflows. Experience designing within Adobe Experience Manager (AEM) environments is highly preferred.

Key Responsibilities:

UX/UI & Conversion Optimization

• Design intuitive, visually engaging, and responsive customer experiences across ecommerce touchpoints.
• Analyze customer behaviour and performance data to identify UX and conversion improvement opportunities.
• Create wireframes, prototypes, UI concepts, and A/B testing experiences to improve conversion, engagement, and customer satisfaction.
• Optimize customer journeys to reduce friction and improve usability.

GenUI & Personalized Experiences

• Design and conceptualize GenUI (Generative UI) experiences including:

o AI-assisted journeys

o conversational interfaces

o adaptive content experiences

o intelligent recommendations

o dynamic and personalized UI modules

• Use GenAI tools to accelerate ideation, prototyping, UX exploration, and content generation workflows.
• Work closely with CRM, personalization, and onsite teams to deliver behaviour-led and contextual experiences.

AEM Experience & Component Design

• Collaborate with developers and content teams to design scalable experiences within Adobe Experience Manager (AEM).
• Design reusable templates, modules, and component-based experiences aligned to design systems.
• Understand AEM authoring considerations, content structures, and responsive behaviours to ensure seamless implementation.

User Research & Storytelling

• Conduct user research, usability testing, and behavioural analysis to validate ideas and identify pain points.
• Present insights and concepts through strong storytelling and customer-centric narratives.
• Collaborate closely with developers, analysts, and stakeholders in agile environments.

Requirements:

• Bachelor’s degree in Design, UX, or related field.
• 3–5 years of experience in UX/UI, CRO, or customer experience design, preferably within D2C ecommerce.
• Strong portfolio showcasing UX thinking, interaction design, experimentation, and data-driven problem solving.
• Proficiency in Figma, Adobe Creative Suite, and prototyping tools.
• Strong understanding of GenUI / AI-driven experience design trends and workflows.
• Experience working with Adobe Experience Manager (AEM) and component-based CMS ecosystems is highly preferred.
• Familiarity with analytics and testing tools such as Adobe Analytics, or similar.
• Exposure to GenAI-enabled design tools.
• Understanding of responsive design, design systems, accessibility, and modern ecommerce UX patterns.
• Strong communication, presentation, and stakeholder management skills.
• Ability to work in fast-paced, agile environments.

Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 7,200 employees globally in more than 54 offices in 46 countries. For more information, visit us at:

IRIS Singapore, a creative, strategic and innovative company that uses the power of participation to excite progress for businesses has recently became part of the Cheil family. As part of their diverse team, we would like to invite you to participate in their progress – moving yourself and the world forward with every decision you make. Iris’s bustling office is situated in the district of Singapore, proudly embodies the best within the APAC region, home to an eclectic team of 60 with deep specialism, they are proud to be the creative agency for Trust, Samsung, Alcon and other leading brands in the region.

We are inviting candidates for the position of:

Senior Social Media Executive

We are looking for a creative Senior Social Media Executive to join Iris Singapore Team in supporting Samsung’s social media community, with a strong focus on Instagram community management and outreach. This role involves engaging and reaching out to the public, trend-watching and consolidating user-generated content taken with Samsung products for publication on Samsung’s social media. This will provide many learning opportunities for anyone who loves all things social content and wants to build out their expertise in this field into a fledgling strategy career.

Job Description:

• Source relevant user-generated content creator content and social conversations to inform creative direction and content strategy.
• Identify opportunities for meaningful brand participation in communities, creators content and trending moments.
• Monitor conversations, comments, mentions and sentiments to surface insights and engagement opportunities.
• Monitor global social trends, internet culture, platform updates and creator movements.
• Translate emerging trends into timely and actionable content and/or engagement proposals.
• Proactively pitch reactive and trend-led content and engagement opportunities with clear brand rationale and execution direction.
• Manage and respond to Instagram comments, DMs, and mentions in a timely and on-brand manner.
• Proactively reach out to members of the public to request photos taken using Samsung products and obtain usage permissions.
• Coordinate with internal teams to ensure accurate content submission and posting to the Samsung social media account.
• Escalate sensitive or negative feedback appropriately.
• Track engagement, outreach status, and content submissions.

Qualifications:

• Diploma or Degree in Marketing, Communications, Media, or related fields.
• 2 to 3 year experience in social media, community management, or digital content roles.
• Strong written communication skills and a good sense of tone.
• Familiarity with Instagram features and best practices.
• Organised, detail-oriented, and comfortable engaging with the public.
• Interest in mobile photography or tech brands is a plus.
• Experience with Meta Business Suite or social media management tools.

Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 7,200 employees globally in more than 54 offices in 46 countries.

For more information, visit us at:

Frontend Developer & Project Coordinator

We are looking for a hands-on Frontend Developer who will also take on project coordination responsibilities. This hybrid role combines technical execution with project delivery, ensuring that web projects are developed efficiently and delivered on time. We are also seeking someone who is interested in expanding their skill set by learning backend development, with opportunities to grow into a more full-stack role over time.

Key Responsibilities:

Frontend Development (50%)

• Develop and maintain web applications using Next.js, HTML, CSS, JavaScript, and jQuery
• Translate UI/UX designs into functional, responsive interfaces
• Work with CMS platforms (experience with Adobe Experience Manager (AEM) is a plus)
• Support deployment and hosting workflows (e.g., Vercel, basic AWS usage)
• Collaborate with backend developers where needed (Node.js or Python environments)

Project Coordination (50%)

• Coordinate project timelines, deliverables, and stakeholders
• Gather and translate business requirements into development tasks
• Track progress and manage risks/issues
• Facilitate communication between internal teams and external stakeholders
• Ensure timely and quality delivery of projects

Requirements:

• 3 to 4 years of frontend development experience
• Proficiency in Next.js, HTML, CSS, JavaScript, jQuery
• Experience with CMS platforms (AEM is an advantage)
• Exposure to deployment platforms such as Vercel and/or cloud platforms like AWS
• Basic familiarity with Node.js or Python
• Strong organizational and communication skills
• Ability to handle both technical and coordination responsibilities

Advantageous to Have:

• Hands-on experience with AWS services
• Experience deploying applications via Vercel
• Working knowledge of Node.js or Python for backend integration
• Experience with Agile/Scrum tools (Jira, Trello, etc.)

Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 7,200 employees globally in more than 54 offices in 46 countries.

For more information, visit us at:

We are inviting candidates for the position of:

Account Executive / Senior Account Executive

The Account Executive / Senior Account Executive is experienced in integrated communications, digital and social. He/She will be responsible for managing clients, coordinating internal resources and leading agency to meet clients’ marketing and advertising needs. He/She is responsibility for agency outputs, provides perspective and leadership in the developing the highest quality deliverables.

Responsibilities:

Integrated Campaign Management

• Develops clearly focused creative strategies and creative briefs
• Delivers value adding performance throughout the project
• Collaborative teamwork between Creative, Media and Planning
• Prepares and participates in client presentations
• Provides input for creative strategies/briefs
• Organizes day-to-day smooth operation of project
• Ensures and facilitates effective communication flow throughout project
• Manages production quality, timeline and budget expenses

Client Partnerships and Collaborations

• Liaises and maintains regular contact between client
• Understands clients’ products, services and advertising requirements
• Discuss campaign details with clients and Agency members
• Demonstrates ability to interact with clients
• Organizes and participates in client presentations
• Organically grow the business

Requirements:

• Minimum 1 to 3 years of integrated / digital experience in the advertising industry
• Self-motivated, persistent, hardworking, committed, creative, organizer, team player
• Hold a Polytechnic Diploma/ Bachelor’s degree (or higher)
• Knowledge in digital marketing, advertising, marketing communication and POSM
• Knowledge in web analytics, data driven marketing and content marketing will be a plus
• Excellent listening comprehension and strong presentation skills a must
• Effective communication (verbal and written); Good command of the English language.

Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 7,200 employees globally in more than 54 offices in 46 countries.

For more information, visit us at: .

Digital Account Manager

Responsibilities:

• Manage day-to-day client relationships, acting as a trusted partner while supporting senior leadership on strategic direction and long-term account growth.
• Lead the execution of integrated digital and media campaigns including marketplace, ensuring projects are delivered on time, on budget, and to agreed quality standards.
• Work closely with planning, creative, media, and data analyst to develop and implement digital and media strategies aligned to client objectives.
• Support media planning and activation across paid digital channels (e.g. social, search, display, programmatic, eCommerce), ensuring channel plans align with campaign goals and funnel stages.
• Translate client briefs into clear internal briefs covering creative, media, performance marketing, and technology requirements.
• Manage multi-channel campaigns across paid, owned, and earned touchpoints, with an understanding of the full customer journey.
• Coordinate global or regional campaigns and support local market rollouts, ensuring alignment to strategy, cultural relevance, and creative consistency.
• Demonstrate hands-on understanding of digital performance marketing, to track campaign performance, identify optimisation opportunities, and to increase conversion and sales targets.
• Identify incremental growth opportunities within existing accounts, including additional media, digital, or performance-driven initiatives.
• Proactively surface insights, ideas, and recommendations informed by data, competitive activity, and digital/media trends.
• Ensure accurate project execution and attention to detail to maintain client trust and delivery standards.
• Take a consultative approach with clients, confidently managing expectations and escalating risks or issues when needed.

Requirements:

• Minimum 5 years’ experience in digital marketing, media, loyalty, strategy, or client services, preferably within an agency environment.
• Hands-on experience with digital media planning, performance marketing, and optimisation across key paid channels.
• Proven ability to manage integrated digital campaigns across paid, owned, and earned touchpoints.
• Strong understanding of digital production and delivery workflows, including platforms such as AEM, JIRA, and Adobe Target.
• Working knowledge of web and app analytics platforms, with Adobe Analytics and Google Analytics preferred.
• Strong communication and stakeholder management skills, with experience collaborating across cross-functional teams.
• Strong creative and practical problem-solving skills, applied to day-to-day account operations and client challenges, with the confidence to present ideas, performance results, and recommendations clearly and persuasively.
• High attention to detail, strong budget awareness, and sound judgement in problem solving.
• Self-motivated, collaborative team player, comfortable taking ownership of accounts and deliverables.
• Confident and professional disposition, with the ability to manage multiple priorities effectively.

Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 7,200 employees globally in more than 54 offices in 46 countries. For more information, visit us at:

We are inviting candidates for the position of:

Account Manager / Senior Account Manager

The Account Manager / Senior Account Manager is experienced in integrated communications, digital and social. He/She will be responsible for managing clients, coordinating internal resources and leading agency to meet clients’ marketing and advertising needs. He/She is responsibility for agency outputs, provides perspective and leadership in the developing the highest quality deliverables.

Responsibilities:

Integrated Campaign Management

• Develops clearly focused creative strategies and creative briefs
• Delivers value adding performance throughout the project
• Collaborative teamwork between Creative, Media and Planning
• Prepares and participates in client presentations
• Provides input for creative strategies/briefs
• Organizes day-to-day smooth operation of project
• Ensures and facilitates effective communication flow throughout project
• Manages production quality, timeline and budget expenses

Client Partnerships and Collaborations

• Liaises and maintains regular contact between client
• Understands clients’ products, services and advertising requirements
• Discuss campaign details with clients and Agency members
• Demonstrates ability to interact with clients
• Organizes and participates in client presentations
• Organically grow the business

POSM Planning & Execution

• Ensure POSM execution aligns with brand guidelines and campaign objectives
• Plan and manage the full POSM lifecycle, from concept and production to distribution and in-store implementation.
• Collaborate with vendors and suppliers to ensure cost-effective, high-quality production.

Requirements:

• Minimum 4 to 6 years of integrated / digital experience in the advertising industry
• Self-motivated, persistent, hardworking, committed, creative, organizer, team player
• Hold a Polytechnic Diploma/ Bachelor’s degree (or higher)
• Knowledge in digital marketing, advertising, marketing communication and POSM execution
• Technically sound in production, for example, large format printing, lightbox applications, brochures and POSM displays
• Knowledge in web analytics, data driven marketing and content marketing will be a plus
• Excellent listening comprehension and strong presentation skills a must
• Effective communication (verbal and written); Good command of the English language