19 jobs in A-IT SOFTWARE SERVICES PTE LTD

Customer Service Bank Representatives (JT)

Remote SGD4,000 Monthly A-IT SOFTWARE SERVICES PTE LTD

Posted 1 day ago

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Job Description

We welcome customer service staff working in Banks, financial institutions, Money Changers, Remittance front line office to apply for this role if you have experience in handling Cash.

• Attend to walk-in customers

• Handle over-the-counter transactions including cash deposits cash deposits and withdrawals accurately

• Assist in customer's enquiries and ensure Bank's service delivery standards are met in achieving total customer satisfaction.

• Prospect banking products and services to customers.

• Educate and migrate customers towards our digital platform

• Drive service excellence in the areas of customer satisfaction – customer wait time, problem resolution and customer feedback / escalation / complaint

• Ability to understand issues and appropriately escalate to Management in a timely fashion

• Ensure compliance with all regulatory requirements

• Contributes to self and team effort by accomplishing related results

This job advertisement is posted by

Tan Geok Khim (Deng Yuqin) (R )

A-IT Software Services Pte Ltd

EA License No: 24C2345

“By submitting your application for this position, you consent to the collection, use, and disclosure of your personal data by A-IT Software Services and its recruitment partners, including Employment and Employability Institute Pte Ltd, for the purpose of i) employment facilitation and ii) data and statistical analysis. You may find out more information on the PDPA policies at (A-IT Software Services PDPA website) and (

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Telesales Marketer (Bank) (JT)

Remote SGD5,500 Monthly A-IT SOFTWARE SERVICES PTE LTD

Posted 1 day ago

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Job Description

Basic + Commission (Monthly)

-To promote via telesales calls on credit cards/unsecured loans products to our customer base

- Ensure standard of service delivery, and all information provided to customer are clear and concise

- To meet the needs of customer based on the area of unsecured lending products

-Achieve all internal and external regulatory requirements necessary to obtain acceptable rating as defined by the Bank

Requirement

• Strong communication skills and the ability to handle customer objections

• Sales-driven & result oriented mindset

• Prior Sales experience is a plus

This job advertisement is posted by:

Tan Geok Khim (Deng Yuqin) (R )

A-IT Software Services Pte Ltd

EA License No: 24C2345

“By submitting your application for this position, you consent to the collection, use, and disclosure of your personal data by A-IT Software Services and its recruitment partners, including Employment and Employability Institute Pte Ltd, for the purpose of i) employment facilitation and ii) data and statistical analysis. You may find out more information on the PDPA policies at (A-IT Software Services PDPA website) and (

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Compliance KYC Analyst (Bank) (JT)

Remote SGD6,000 Monthly A-IT SOFTWARE SERVICES PTE LTD

Posted 1 day ago

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Job Description

KEY RESPONSIBILITIES

1. Perform ad-hoc name screening against sanctions, PEP, and adverse media databases in line with internal policies

2. Support documentation checks and completeness reviews for KYC files

3. Assist in KYC-related projects, remediation exercises, or regulatory initiatives on an ad-hoc basis

4. Liaise with internal stakeholders (e.g. RM, Compliance, Operations) for information clarification when required

5. Perform other ad-hoc KYC or screening-related tasks as assigned by the team

REQUIREMENTS

1. Prior experience in KYC, AML, or Compliance

2. Familiarity with sanctions screening, PEP checks, and adverse media screening

3. Basic understanding of regulatory requirements (e.g. AML/CFT)

4. Strong attention to detail and ability to follow established procedures

5. Comfortable handling repetitive tasks while maintaining accuracy

6. Ability to adapt quickly to changing priorities and ad-hoc requests

7. Experience supporting KYC review would be good to have

8. Exposure to screening tools (e.g. Dow Jones, Factiva)

This job advertisement is posted by:

Tan Geok Khim (Deng Yuqin) (R )

A-IT Software Services Pte Ltd

EA License No: 24C2345

“By submitting your application for this position, you consent to the collection, use, and disclosure of your personal data by A-IT Software Services and its recruitment partners, including Employment and Employability Institute Pte Ltd, for the purpose of i) employment facilitation and ii) data and statistical analysis. You may find out more information on the PDPA policies at (A-IT Software Services PDPA website) and (

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Corporate Actions & Settlement Operations Executive (JT) (Bank)

Remote SGD5,500 Monthly A-IT SOFTWARE SERVICES PTE LTD

Posted 1 day ago

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Job Description

The Corporate Action Team within Bank Operations is central to managing corporate entitlement processing for both Bank SG and Banking businesses.

This role is critical in facilitating seamless financial operations and requires meticulous attention to detail and strong operational execution.

Specific responsibilities include:

1. Payment & Settlement Expertise:

I. Execute comprehensive post-trade and cash settlement processes within back-office systems, including preprocessing payments to investment banks, brokers, and customers, as well as payments related to FX/MM deals.

II. Prepare next-day payments efficiently in AMH.

III. Process FX, MM, and CBG SMF transactions accurately.

IV. Support outward payments (trade settlement) to brokers/counterparties and manage fund transfers between house and trust accounts maintained with various nostro banks.

2. Fund Management & Reconciliation:

V. Assist with the processing of Corporate Action events in the Vickers Operations team, as well as other ad hoc operations and processing tasks.

VI. Translating Corporate Action events details into our system. E.g. Our agent inform us of a dividend payment for next month, the person will need to interpret that this is a dividend event and input the required data into our system.

VII. Ad hoc operations and processing tasks includes assisting in doing reconciling data, investigate discrepancies, etc.

VIII. Answering queries from client and liaise with custodian for resolution of outstanding issues.

This job advertisement is posted by:

Tan Geok Khim (Deng Yuqin) (R )

A-IT Software Services Pte Ltd

EA License No: 24C2345

“By submitting your application for this position, you consent to the collection, use, and disclosure of your personal data by A-IT Software Services and its recruitment partners, including Employment and Employability Institute Pte Ltd, for the purpose of i) employment facilitation and ii) data and statistical analysis. You may find out more information on the PDPA policies at (A-IT Software Services PDPA website) and (

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Credit Officer (Bank) (JT)

Remote SGD4,500 Monthly A-IT SOFTWARE SERVICES PTE LTD

Posted 1 day ago

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Job Description

1. Perform technical verification of customers’ income documents and process credit card and unsecured loan account creation or maintenance within the bank’s operating systems.

2. Toggle across multiple internal systems to perform pre-processing activities and ensure accurate data entry.

3. Handle and respond to internal and external enquiries related to Credit or Debit Card Origination processes.

Requirements

• Minimum experience in a financial institution, preferably in credit operations or banking operations.

• Proficient in Microsoft Office 365.

• Ability to multi-task and manage multiple operational activities in a fast-paced environment.

• Strong attention to detail, problem-solving skills, and ability to work collaboratively as a team player.

This job advertisement is posted by:

Tan Geok Khim (Deng Yuqin) (R )

A-IT Software Services Pte Ltd

EA License No: 24C2345

“By submitting your application for this position, you consent to the collection, use, and disclosure of your personal data by A-IT Software Services and its recruitment partners, including Employment and Employability Institute Pte Ltd, for the purpose of i) employment facilitation and ii) data and statistical analysis. You may find out more information on the PDPA policies at (A-IT Software Services PDPA website) and (

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Loans Operations Tester (Bank) (JT)

Remote SGD3,700 Monthly A-IT SOFTWARE SERVICES PTE LTD

Posted 1 day ago

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Job Description

Operational Testing & Validation

1. Validate test results from automation and AI, ensuring data integrity.

2. Actively participate in UAT, collaborate with various teams (Operations, Business, Technology).

3. Develop comprehensive test cases, conduct functional testing, and manage defects using tools like JIRA Assistant.

4. Utilize analytical and problem-solving skills to optimize testing processes and increase efficiency.

5. Support testing activities for the Mortgage Agentic AI project.

Operational Processing (BAU Focus)

1. Execute pre-disbursement and pre-processing activities for Auto loans, ensuring data accuracy and timely processing.

2. Ensure full documentation and pre-disbursement compliance for secured, non-mortgage, and mortgage loans, ensuring adherence to credit quality standards, turnaround times and regulatory standards.

3. Administer Letters of Offer, verify credit file accuracy, monitor special conditions and manage safekeeping of title deeds.

Qualifications & Skills:

1. Diploma or Bachelor's degree in Banking & Finance, Business Administration, or a related field. Fresh graduates are encouraged.

2. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

3. Prior experience in banking operations, especially secured loans or loan administration, is advantageous.

4. Good understanding of testing methodologies (test automation, parallel runs, UAT) and beneficial experience in financial data reconciliation and validation.

5. Ability to quickly learn and efficiently operate banking systems.

6. Competency in maintaining accurate daily, weekly, and monthly records and reports.

Behavioural Attributes & Teamwork:

1. Strong interpersonal and communication skills for effective collaboration with internal and external stakeholders.

2. Proven ability to learn quickly, manage multiple tasks efficiently in a fast-paced, project-oriented environment, and adhere to established procedures.

3. A proactive, positive "can-do" mindset with meticulous attention to detail in all tasks, including system updates, document processing, report generation, and data verification.

4. Strong organizational and time management skills to meet deadlines.

5. A team player capable of effectively engaging with diverse stakeholders.

This job advertisement is posted by:

Tan Geok Khim (Deng Yuqin) (R )

A-IT Software Services Pte Ltd

EA License No: 24C2345

“By submitting your application for this position, you consent to the collection, use, and disclosure of your personal data by A-IT Software Services and its recruitment partners, including Employment and Employability Institute Pte Ltd, for the purpose of i) employment facilitation and ii) data and statistical analysis. You may find out more information on the PDPA policies at (A-IT Software Services PDPA website) and (

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Marketing & Loyalty Executive (Banking)

Remote SGD7,000 Monthly A-IT SOFTWARE SERVICES PTE LTD

Posted 4 days ago

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Job Description

Job Highlights
  • Exposure to Private Banking and Wealth Management marketing
  • Involved in premium client loyalty and engagement programmes
  • Strong career development within structured banking environment
Job Scope (Key Responsibilities)
  • Manage and support member referral and reward programmes, including fulfilment coordination
  • Oversee seasonal gifting campaigns (e.g. festive gifts, client appreciation programmes)
  • Coordinate design, production, and distribution of client premium items (e.g. red packets and marketing materials)
  • Support digital and user experience enhancements for client booking and engagement platforms
  • Assist in client communications and marketing campaign execution
  • Manage sourcing and handling of corporate premiums and promotional items
  • Work with internal teams and external vendors to ensure timely and accurate delivery of projects
Requirements
  • Bachelor’s degree in Marketing, Business, Communications, or related field
  • Minimum 3 years of experience in marketing, client servicing, or campaign management
  • Experience in banking or wealth management industry is an advantage
  • Strong organizational and multitasking skills
  • Good communication and stakeholder management abilities
  • Independent, detail-oriented, and a strong team player
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Third Party Risk Management Support (Bank) (JT)

Remote SGD9,000 Monthly A-IT SOFTWARE SERVICES PTE LTD

Posted 6 days ago

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Job Description

As an Analyst, your responsibilities will include:

Third-Party Risk Profiling

• Lead end-to-end risk profiling of third-party vendors and service providers, applying a solid understanding of TPRM principles.

• Assess inherent risk, determine risk tier classification, and ensure alignment with the firm's TPRM framework and regulatory expectations, demonstrating genuine knowledge of critical risks.

Outsourcing Risk Review (ORR) Documentation

• Own the preparation of comprehensive Outsourcing Risk Review (ORR) documents for each service onboarded.

• Leverage a sound understanding of outsourcing risk drivers, including concentration risk, exit risk, sub-outsourcing, and data residency, to produce thorough, accurate, and audit-ready documents.

Business Analysis & Requirements Capture

• Apply advanced BA techniques to elicit, structure, and document business and operational requirements from service owners and Subject Matter Experts (SMEs) from the control functions.

• Produce well-structured requirement write-ups, detailed process descriptions, and precise service scope definitions, forming the backbone of risk assessments and ORS documentation, ensuring no details are missed or misrepresented.

Stakeholder & Control Function Engagement

• Coordinate and conduct structured review sessions with relevant control functions such as Legal, Compliance, Information Security, Data Privacy, and Business Lines.

• Capture commentary, challenge responses, and secure all required signoffs within agreed timelines.

SME Liaison & Technical Translation

• Act as a critical bridge between technical SMEs and governance documentation.

• Utilize structured BA questioning techniques to extract precise information about services or technologies involved, accurately translating it into risk documentation and leadership materials, with sufficient risk knowledge to identify and challenge gaps or inconsistencies.

Senior Leadership Decks & Reporting

• Prepare clear, well-structured, and visually compelling presentation decks for senior leadership, Risk Committees, and Board-level approval forums.

• Ensure all materials are accurate, concise, and formatted to the highest professional standard using PowerPoint and Excel.

PMO Support & Deliverable Tracking

• Maintain a comprehensive tracker for all risk review deliverables, milestones, and deadlines.

• Provide PMO support including status reporting, issue escalation, action log maintenance, and cross-workstream coordination to ensure seamless execution.

This job advertisement is posted by:

Tan Geok Khim (Deng Yuqin) (R )

A-IT Software Services Pte Ltd

EA License No: 24C2345

“By submitting your application for this position, you consent to the collection, use, and disclosure of your personal data by A-IT Software Services and its recruitment partners, including Employment and Employability Institute Pte Ltd, for the purpose of i) employment facilitation and ii) data and statistical analysis. You may find out more information on the PDPA policies at (A-IT Software Services PDPA website) and (

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Community Events Admin Executive (Bank) (JT)

Remote SGD4,500 Monthly A-IT SOFTWARE SERVICES PTE LTD

Posted 6 days ago

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Job Description

Job Summary

Join the Bank as a Department Support Analyst to drive efficient departmental operations through event coordination, community outreach logistics, marketing support, and comprehensive administrative assistance.

Responsibilities

  • Provide logistical and administrative support for large-scale fund-raising events and related meetings to ensure smooth execution.
  • Assist in event planning by estimating budgets and securing necessary internal approvals.
  • Coordinate with internal teams and external vendors, ensuring timely follow-ups after weekly meetings.
  • Deliver on-site support during events to facilitate seamless operations.
  • Prepare event materials, presentations, and detailed post-event reports to document outcomes.
  • Coordinate logistics and resources for community outreach events to promote programs such as financial literacy.
  • Manage volunteer coordination and support community engagement activities.
  • Track and report on the impact and effectiveness of community outreach initiatives.
  • Manage production and distribution of the quarterly e-Newsletter to maintain stakeholder engagement.
  • Support social media content management in collaboration with the Marketing team to ensure consistent messaging.
  • Maintain and update team webpages with accurate and current information on community outreach and events.
  • Perform general administrative duties to support efficient department functioning.
  • Process and track invoices, expenses, and procurement requests in compliance with internal policies.
  • Manage office supplies and equipment to ensure availability and proper operation.
  • Handle ad-hoc deliveries, including receiving and dispatching items to partners as needed.

Required competencies and certifications

  • Diploma or Bachelor's degree.
  • Experience in administrative support within a corporate environment.
  • Proven ability to support event coordination and logistics.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Preferred competencies and qualifications

  • Familiarity with community outreach or volunteer management activities.

Other Information

Tan Geok Khim (Deng Yuqin) (R ) A-IT Software Services Pte Ltd

  • EA License No: 24C2345
  • “By submitting your application for this position, you consent to the collection, use, and disclosure of your personal data by A-IT Software Services and its recruitment partners, including Employment and Employability Institute Pte Ltd, for the purpose of i) employment facilitation and ii) data and statistical analysis. You may find out more information on the PDPA policies at (A-IT Software Services PDPA website) and ( //
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Trade Finance Officer (Bank) (JT) (Commodities)

Remote SGD9,000 Monthly A-IT SOFTWARE SERVICES PTE LTD

Posted 6 days ago

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Job Description

1. Administers and monitors transactional collateral for Commodity Structured Trade Finance.

2. Responsible for transactional and operational integrity of the credit facility structure especially in areas of Settlement risk, Operational risk, and Performance risk.

3. Work closely with Relationship Managers (RM), Back-office operations (STO) and Credit Risk Managers (CRM) as well as GTS Sales and Product to co-ordinate and leverage on the expertise of each party. STMO Account Officers-In-Charge (OIC) interfaces regularly with Compliance and Legal entities.

4. Ensures that all credit policies, NPAs, and SOPs are adhered to and update all transactions in CMS as well as UDMAs.

5. To deliver Structured Trade Finance services to clients in accordance with established quality, service standards (SLA) and established Procedures, Policy, and Standards.

6. Perform Mark to Market (MTM) valuation, monitor cash collateral requirements follow up on top-ups when under-collateralized.

7. Monitor Loan to Value (LTV) ratio to ensure that it is not breached and conduct margin calls whenever necessary.

8. Alert RM and Credit Risk of any potential risks which might endanger the underlying asset or identify the source of repayment in a timely manner.

Requirements:

9. Preferably minimum 5 years of experience in Commodity and Structured Trade Middle Office and or Back Office.

10. Must be attentive to details with good analytical skills and the ability to understand the intrinsic transactional risks.

11. Can cope with pressure and meet tight timeline.

12. Team player with strong Organizational and interactive skills.

13. Good command of written and spoken English and Chinese (interaction with Chinese desk clients)

14. Knowledge of trade-based rules such as UCP600, ISBP745, URC525 and Incoterms 2021

This job advertisement is posted by:

Tan Geok Khim (Deng Yuqin) (R )

A-IT Software Services Pte Ltd

EA License No: 24C2345

“By submitting your application for this position, you consent to the collection, use, and disclosure of your personal data by A-IT Software Services and its recruitment partners, including Employment and Employability Institute Pte Ltd, for the purpose of i) employment facilitation and ii) data and statistical analysis. You may find out more information on the PDPA policies at (A-IT Software Services PDPA website) and (

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